Supply of Data warehouse (DWH) and Business Intelligence (BI) solution to the Indirect Taxation Authority of Bosnia and Herzegovina (ITA BiH)

This document outlines a call for tenders issued by the European Union, represented by the European Commission, for the procurement of a Data Warehouse (DWH) and Business Intelligence (BI) solution targeted at the Indirect Taxation Authority of Bosnia and Herzegovina (ITA BiH). The reference number for this tender is EC-ENEST/SJJ/2025/EA-OP/0043, and the TED reference is 94/2025 315285-2025. The procedural type is an open call, which allows any eligible participant to submit bids electronically. The publication date for this tender notice is May 16, 2025, with a submission deadline set for July 25, 2025, at 14:00 local time in Europe/Sarajevo. The public opening of the tenders will take place on July 28, 2025, at 10:00 local time.

The lead contracting authority for this project is the European Union acting on behalf of Bosnia and Herzegovina under the Instrument for Pre-accession Assistance. The relevant sector for this procurement is Information and Communication Technology (ICT), and the main classification code (CPV) related to this tender is 44316400, which refers to hardware. A significant aspect of the bidding process is the requirement for a Personal Identification Code (PIC) for participation, which can be obtained through prior registration.

The details regarding the maximum duration of the contract specify it will last for 410 days, and the award will be based on the lowest price submitted by the bidders. While the document does not specify the estimated total value of the contract, it emphasizes that detailed selection criteria will involve assessing the suitability of the bidder to pursue the professional activity, as well as economic and financial standing and technical ability.

All necessary documents, including the invitation letter, instructions for tenderers, contract conditions, technical specifications, and financial offer templates, are available for download. The electronic submission system requires adherence to specific file size limitations and naming conventions to facilitate the evaluation process. The tender ensures that all submissions are encrypted for confidentiality and the system supports all 24 official EU languages.

Additionally, dedicated FAQs are included to assist bidders in navigating the submission process, addressing common concerns such as system performance during document uploads, file formats, and issues related to the submission confirmation process. Overall, this tender offers a significant opportunity for companies capable of fulfilling the necessary technical and professional requirements to participate in the development of vital digital infrastructure for Bosnia and Herzegovina.

This is a call for tenders, reference number EC-ENEST/SJJ/2025/EA-OP/0043, for the supply of a Data Warehouse (DWH) and Business Intelligence (BI) solution to the Indirect Taxation Authority of Bosnia and Herzegovina (ITA BiH). The TED reference is 94/2025 315285-2025.

The procedure type is open, and submissions must be electronic. The estimated total value is not specified. The TED publication date is 16/05/2025.

The lead contracting authority is the European Union, represented by the European Commission on behalf of and for the account of Bosnia and Herzegovina.

The main classification (CPV) code is 44316400 - Hardware. The nature of the contract is for supplies. The maximum contract duration is 410 days. The award method is the lowest price. There is no framework agreement.

The selection criteria include: Suitability to pursue the professional activity, Economic and financial standing, and Technical and professional ability. Detailed information on these criteria can be found in the procurement documents.

The place of delivery or performance is Bosnia and Herzegovina (20000836). The program is the Instrument for Pre-accession Assistance (42921320).

Key milestones include: TED publication date: 16/05/2025, Date and time of public opening: 28/07/2025 10:00 Europe/Sarajevo, Deadline for receipt of tenders: 25/07/2025 14:00 Europe/Sarajevo. The contracting authority is not bound to reply to questions submitted after 04/07/2025 05:00 Europe/Sarajevo.

The following documents are available for download:
ENInvitation letter rev, Tender specifications, Published on 16/05/2025, Version 1, No translations available
ENInstructions to tenderers rev2, Tender specifications, Published on 16/05/2025, Version 1, No translations available
ENAdditional information about the contract notice, Tender specifications, Published on 16/05/2025, Version 1, No translations available
ENContract main conditions rev2, Tender specifications, Published on 16/05/2025, Version 1, No translations available
ENContract special conditions rev2, Tender specifications, Published on 16/05/2025, Version 1, No translations available
ENAnnex I - General Conditions, Tender specifications, Published on 16/05/2025, Version 1, No translations available
ENAnnex II+III - Technical specification + offer, Tender specifications, Published on 16/05/2025, Version 1, No translations available
ENAnnex I to the Technical specification, Tender specifications, Published on 16/05/2025, Version 1, No translations available
ENAnnex IV - Financial offer, Tender specifications, Published on 16/05/2025, Version 1, No translations available
ENAnnex V - Identification form company, Tender specifications, Published on 16/05/2025, Version 1, No translations available

Submissions must be sent exclusively via electronic submission at the address provided.

Frequently Asked Questions (FAQ)

How to proceed if the system is slow or doesn’t work while uploading/downloading documents?
Use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, clear the cache and cookies. Published on 13/02/2025 20:52

Which Internet browsers does eSubmission support?
Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. Published on 13/02/2025 20:52

Is it possible to view the details of the submission after the deadline?
No, the content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Published on 13/02/2025 20:50

Where can I find my submissions in Manage My Area, in the Funding & Tenders portal?
Depending on the type or step of procedure, you can find the submissions in one of these sections: In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to. Published on 17/10/2024 20:40

Which size should attachments have?
eSubmission accepts files that are less than 50 MB in size. Published on 17/10/2024 20:36

How should I name attachments in eSubmision?
Name the attachments for your tender draft following the System Requirements. See the following conditions: The. Published on 03/10/2024 16:39

Can I submit a video in eSbmission? Which formats are supported?
Check the System Requirements of eSubmission. Published on 03/10/2024 16:37

I received an invitation from the F&T Portal but cannot view the procurement documents.
Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action”. Published on 03/10/2024 16:37

Do I need to validate my PIC in order to submit a tender in eSubmission?
The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC i. Published on 03/10/2024 16:36

I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do?
Make sure it follows the technical requirements of the system. A) For procurement procedures: B) For req. Published on 03/10/2024 16:36

How many attachments can I upload per submission?
The maximum number of documents the system will allow you to upload per tender is 200 files. Published on 03/10/2024 16:35

Why do tenderers need a PIC?
It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Published on 23/04/2024 17:14

How do I register my organisation and get a Participant Identification Code (PIC)?
First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. Published on 23/04/2024 16:07

What is the validity period of a PIC?
A PIC is unique and its validity is not limited in time. Published on 22/04/2024 22:55

How many languages does the system support?
The system is multilingual and supports all 24 official EU languages. Published on 01/04/2024 19:56

Which is the character set encoding in the system?
The character set encoding is UTF-8. Published on 22/02/2024 23:58

Does the system use encryption to ensure the integrity and the confidentiality of the information?
Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism. Published on 22/02/2024 23:57

Which file types does the system support?
The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. M. Published on 21/02/2024 23:55

Can I view and edit my draft submission?
Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 21:32

In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission?
No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 22:07

I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent?
No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing. Published on 03/08/2021 22:05

In summary, this EU call for tenders seeks a company to supply and implement a Data Warehouse and Business Intelligence solution for the Indirect Taxation Authority in Bosnia and Herzegovina. The European Commission, acting on behalf of Bosnia and Herzegovina, is managing the tender process. The contract will be awarded based on the lowest price. Interested companies must submit their tenders electronically by July 25, 2025. The tender documents provide detailed technical specifications, instructions for tenderers, and the criteria for assessing the suitability of applicants. A key requirement is that tenderers must have a Participant Identification Code (PIC). The eSubmission system supports various file types and languages, and provides FAQs to assist tenderers with the submission process. The selected company will have 410 days to complete the project.

Eligible Applicant Types: The eligible applicant types are not explicitly stated but are implied to be companies or organizations capable of supplying a Data Warehouse (DWH) and Business Intelligence (BI) solution. The tender specifications documents should be consulted for detailed eligibility criteria.

Funding Type: Procurement, specifically for the supply of goods (hardware and software solution).

Consortium Requirement: The possibility of a consortium is implied by the mention of the need for a Personal Identification Code (PIC) for members of a group (consortium). It is possible to apply as a single entity.

Beneficiary Scope (Geographic Eligibility): The place of delivery and performance is Bosnia and Herzegovina. The lead contracting authority is the European Union, represented by the European Commission on behalf of and for the account of Bosnia and Herzegovina. The program is the Instrument for Pre-accession Assistance.

Target Sector: ICT, specifically Data Warehouse (DWH) and Business Intelligence (BI) solutions.

Mentioned Countries: Bosnia and Herzegovina.

Project Stage: Commercialization, as the tender is for the supply of a ready-made solution.

Funding Amount: The estimated total value is not specified in the provided text.

Application Type: Open call for tenders.

Nature of Support: Money, in exchange for the supply of the Data Warehouse and Business Intelligence solution.

Application Stages: The number of stages is not explicitly mentioned, but it involves at least one stage of submission and evaluation based on selection criteria.

Success Rates: Success rates are not mentioned in the provided text.

Co-funding Requirement: Co-funding requirements are not mentioned in the provided text.

Summary:

This is a call for tenders issued by the European Union, represented by the European Commission, on behalf of and for the account of Bosnia and Herzegovina. The purpose of the tender is to procure a Data Warehouse (DWH) and Business Intelligence (BI) solution for the Indirect Taxation Authority of Bosnia and Herzegovina (ITA BiH). The procedure type is an open procedure, meaning any eligible tenderer can submit a bid. The submission method is electronic, and the deadline for receipt of tenders is July 25, 2025, at 14:00 Europe/Sarajevo time. The TED publication date was May 16, 2025, and the date and time of the public opening is scheduled for July 28, 2025, at 10:00 Europe/Sarajevo time. The contracting authority will not reply to questions submitted after July 4, 2025, at 05:00 Europe/Sarajevo time. The maximum contract duration is 410 days. The award method is based on the lowest price. Tenderers must submit their tenders electronically and adhere to the eSubmission system requirements, including file size limits (50 MB per file) and naming conventions. A Personal Identification Code (PIC) is mandatory for participation. The system supports 24 official EU languages and uses UTF-8 character set encoding. The system encrypts all uploaded documents. The tender documents, including the invitation letter, instructions to tenderers, contract conditions, technical specifications, and financial offer template, are available for download. The main classification CPV code is 44316400, which refers to hardware. The selection criteria include suitability to pursue the professional activity, economic and financial standing, and technical and professional ability, all of which are detailed in the procurement documents.