Dynamic Purchasing System (DPS) for Provision of Software Development, Project Management and Quality Assurance Services (PROMAQ DPS 1: Software development and maintenance services)

The European Border and Coast Guard Agency, known as FRONTEX, has issued a tender opportunity identified as FRONTEX/2025/DPS/0012 for a Dynamic Purchasing System (DPS) aimed at procuring software development, project management, and quality assurance services. This procurement process is open for submissions until August 28, 2031, with an estimated total contract value of €71 million, and the maximum duration for contracts is 72 months.

Eligible applicants include companies and organizations that can provide the required services, with an indication that small and medium enterprises (SMEs) are excluded from participation. The funding mechanism is a procurement contract, where successful applicants will be compensated for services rendered, rather than receiving traditional grants.

While there are no explicit requirements for consortia, single applicants or partnerships might be common given the scale of the project. The procedure supports submissions in all 24 official EU languages via an electronic platform, with specific limits on document sizes—no individual file can exceed 50 MB, and a maximum of 200 files can be uploaded per submission.

The tender focuses on the ICT sector, specifically designated under the CPV (Common Procurement Vocabulary) code 72000000 for IT services. The aim is to support FRONTEX’s mission regarding border security and coast guard operations through advanced software solutions.

The process operates through two main stages: qualification to enter the DPS and the subsequent tendering for specific contracts. Although the success rates of bids are not detailed, participants are encouraged to showcase relevant experience and capabilities in government or security-related IT projects.

There is no requirement for co-funding, as the contracting authority will cover the full costs associated with the services. The award will be assessed based on the best price-quality ratio.

This opportunity represents a significant approach by FRONTEX to streamline procurement for long-term technological needs, enabling a flexible and responsive mechanism for service providers to deliver essential support in border management and security initiatives.

The European Border and Coast Guard Agency (FRONTEX) has announced a call for tenders, FRONTEX/2025/DPS/0012, for a Dynamic Purchasing System (DPS) for Provision of Software Development, Project Management and Quality Assurance Services (PROMAQ DPS 1: Software development and maintenance services). This is an electronic submission procedure. The TED reference is 165/2025 563991-2025.

The procedure type is a dynamic purchasing system. The estimated total value is 71,000,000 EUR. The TED publication date is 29/08/2025. The deadline for receipt of requests to participate is 28/08/2031 16:00 Europe/Warsaw.

The lead contracting authority is the European Border and Coast Guard Agency (FRONTEX). The main classification (CPV) code is 72000000 - IT services: consulting, software development, Internet and support. The nature of the contract is for services. The maximum contract duration is 72 months. The award method is best price-quality ratio. The framework agreement is partly without reopening and partly with reopening of competition.

Submissions must be sent exclusively at the address for submission given. The submission method is electronic.

Some frequently asked questions (FAQ) and answers regarding the eSubmission system are available:

How to proceed if the system is slow or doesn’t work while uploading/downloading documents?
Use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, clear the cache and cookies on the Internet browser. Published on 13/02/2025 21:52

Which Internet browsers does eSubmission support?
Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. You can access this link. Published on 13/02/2025 21:52

Is it possible to view the details of the submission after the deadline?
No, the content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the upload. Published on 13/02/2025 21:50

Where can I find my submissions in Manage My Area, in the Funding & Tenders portal?
Depending on the type or step of procedure, you can find the submissions in one of these sections: In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to. Published on 17/10/2024 21:40

Which size should attachments have?
For attaching files to your tender submission, eSubmission accepts files that are less than 50 MB in size. Any larger sizes will not be accepted by the system. For the latest information. Published on 17/10/2024 21:36

How should I name attachments in eSubmission?
In eSubmission, you must name the attachments for your tender draft following the System Requirements. With regards to all attachment names, please see the following conditions: The. Published on 03/10/2024 17:39

Can I submit a video in eSubmission? Which formats are supported?
You can check the System Requirements of eSubmission. Published on 03/10/2024 17:37

I received an invitation from the F&T Portal but cannot view the procurement documents.
Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action”. Published on 03/10/2024 17:37

Do I need to validate my PIC in order to submit a tender in eSubmission?
The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC. Published on 03/10/2024 17:36

I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do?
When uploading a file in eSubmission, you must first make sure it follows the technical requirements of the system, which are as shown below. A) For procurement procedures: B) For req. Published on 03/10/2024 17:36

How many attachments can I upload per submission?
The maximum number of documents the system will allow you to upload per tender is 200 files. You are able to check the eSubmission System Requirements in the documentation by clicking. Published on 03/10/2024 17:35

Why do tenderers need a PIC?
It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Therefore, if your organisation already. Published on 23/04/2024 18:14

How do I register my organisation and get a Participant Identification Code (PIC)?
First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. If your organisation is a bigger. Published on 23/04/2024 17:07

How many languages does the system support?
The system is multilingual and supports all 24 official EU languages. Published on 01/04/2024 20:56

Which is the character set encoding in the system?
The character set encoding is UTF-8. Published on 23/02/2024 00:58

Does the system use encryption to ensure the integrity and the confidentiality of the information?
Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism. Published on 23/02/2024 00:57

Which file types does the system support?
The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. M. Published on 22/02/2024 00:55

Can I view and edit my draft submission?
Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 22:32

In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission?
No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 23:07

I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent?
No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing. Published on 03/08/2021 23:05

In summary, this is a call for tenders by FRONTEX to establish a Dynamic Purchasing System for software development, project management, and quality assurance services. The estimated value is 71 million EUR, and the deadline for applications is August 28, 2031. The tender process is electronic, and submissions must adhere to specific technical requirements, including file size limits (50MB per file, up to 200 files total) and naming conventions. A Personal Identification Code (PIC) is mandatory for participation. The eSubmission system supports all 24 official EU languages and uses UTF-8 character encoding. The system encrypts uploaded documents for integrity and confidentiality. The award will be based on the best price-quality ratio.

Eligible Applicant Types: The eligible applicant types are not explicitly stated in the provided text. However, given the nature of the tender for software development, project management, and quality assurance services, eligible applicants are likely to include companies, SMEs, large enterprises, and potentially research institutes with relevant expertise.

Funding Type: The funding type is procurement, specifically a service contract. The call is for tenders for the provision of services, indicating a procurement process.

Consortium Requirement: The text mentions that a Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). This suggests that both single applicants and consortia are eligible to apply.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated. However, given that the lead contracting authority is the European Border and Coast Guard Agency (FRONTEX), it is highly likely that the geographic eligibility includes EU member states and potentially EEA countries or EU candidate countries.

Target Sector: The target sector is ICT (Information and Communication Technology), specifically focusing on software development, project management, and quality assurance services. The main classification (CPV) code provided (72000000) confirms this, as it relates to IT services: consulting, software development, Internet and support.

Mentioned Countries: The text mentions Europe/Warsaw in relation to the deadline for receipt of requests to participate. Therefore, Poland is mentioned.

Project Stage: The project stage is not explicitly mentioned, but given the nature of the call for tenders for services, it is likely that the expected maturity of the project is at the service delivery stage. The projects are likely to be in the development, maintenance, or implementation phases, requiring established expertise and capacity.

Funding Amount: The estimated total value of the Dynamic Purchasing System (DPS) is 71,000,000 EUR. However, this is the total value of the DPS over its lifetime (maximum contract duration of 72 months), not the funding amount for individual projects or contracts awarded through the DPS. The funding amount for individual contracts will likely vary.

Application Type: The application type is a call for tenders, specifically an open call within a Dynamic Purchasing System (DPS). The submission method is electronic.

Nature of Support: The beneficiaries will receive money in exchange for services rendered. This is a service contract where payment is made upon the provision of software development, project management, and quality assurance services.

Application Stages: The number of application stages is not explicitly detailed. However, given that it is a Dynamic Purchasing System (DPS), there is likely an initial stage to qualify for the DPS, followed by subsequent tendering processes for specific contracts within the DPS. Therefore, there are at least two stages: qualification for the DPS and bidding for specific assignments.

Success Rates: The success rates are not mentioned in the provided text. As it is a DPS, the success rate for initial qualification might be different from the success rate for winning individual contracts.

Co-funding Requirement: The text does not mention any co-funding requirement. It is likely that this is a full procurement, where the contracting authority (FRONTEX) covers the full cost of the services.

Summary:
This opportunity is a call for tenders by the European Border and Coast Guard Agency (FRONTEX) for a Dynamic Purchasing System (DPS) aimed at procuring software development, project management, and quality assurance services. The DPS, named PROMAQ DPS 1, has an estimated total value of 71,000,000 EUR and a maximum contract duration of 72 months. The procedure is an electronic submission and is open for submission. The deadline for receipt of requests to participate is August 28, 2031. The call is open to both individual tenderers and consortia. The successful tenderers will be providing IT services, including consulting, software development, Internet, and support. The award method is based on the best price-quality ratio. The selected tenderers will be part of a framework agreement, partly without reopening and partly with reopening of competition. To participate, tenderers need to register for a Personal Identification Code (PIC). The eSubmission system supports all 24 official EU languages and uses encryption to ensure the integrity and confidentiality of the information. The maximum size for attachments is 50 MB, and the maximum number of documents that can be uploaded per tender is 200. The opportunity is essentially a pre-qualification system where, once qualified, companies can bid on specific projects as they arise within the scope of the DPS.