Servizi di pulizia e manutenzione per la sede EFSA mediante pratiche eco-sostenibili

The European Food Safety Authority (EFSA) is seeking bids through a public procurement contract for cleaning and maintenance services at its headquarters in Parma, Italy. This opportunity, valued at €4.3 million, is divided into two lots. Lot 1 focuses on cleaning services, with a budget of €2 million, while Lot 2 pertains to maintenance services, totaling €2.3 million. Both contracts are intended for eco-sustainable practices.

Eligible applicants include service providers, private enterprises, and contractors with proven capabilities in eco-friendly facility management. This indicates a preference for larger firms, as small and medium-sized enterprises (SMEs) face limitations. The tender is open to single bidders or consortia, allowing for collaboration among contractors.

The opportunity is available to EU-based service providers primarily, although specific eligibility criteria for third-country applicants will be outlined in the full tender documents. The deadline for submissions is March 31, 2026, with a public opening scheduled for April 1, 2026. The evaluation of bids will be based on a 60% quality and 40% price split, underlining the importance of both competitive pricing and service quality.

The contracts are structured as framework agreements with a duration of up to 48 months, comprising an initial 12-month period renewable three times. Contractors will receive payments via electronic invoicing for the services rendered.

The tender documents are available in Italian and include various forms and specifications necessary for submission. Competing organizations must provide a Participant Identification Code (PIC) to participate, and all documents must be submitted electronically. There is no co-funding required from bidders, but they must demonstrate their financial and technical capacities to meet contract requirements.

Overall, this procurement contract encourages the integration of sustainability in service delivery, thereby aligning with broader EU environmental goals while offering considerable financial opportunities for eligible bidders in the targeted service sector.

This is a call for tenders, reference EFSA/2025/OP/0015, for cleaning and maintenance services for the EFSA (European Food Safety Authority) headquarters using environmentally sustainable practices. The submission method is electronic and the procedure is an open procedure. The estimated total value of the tender is 4,300,000 EUR. The TED publication date is 22/01/2026. The lead contracting authority is the European Food Safety Authority. The main classification (CPV) code is 90910000, which refers to cleaning services.

The tender is divided into two lots:

Lot 1: Servizi di pulizia mediante pratiche eco-sostenibili (Cleaning services using environmentally sustainable practices). The nature of the contract is for services. The maximum contract duration is 48 months. The award method is based on the best price-quality ratio. The estimated value for this lot is 2,000,000 EUR. It is a framework agreement without reopening of competition. The main CPV code is 90910000 (Cleaning services), and the additional CPV code is 50000000 (Repair and maintenance services).

Lot 2: Servizi di manutenzione per la sede di EFSA mediante pratiche eco-sostenibili (Maintenance services for the EFSA headquarters using environmentally sustainable practices). The nature of the contract is for services. The maximum contract duration is 48 months. The award method is based on the best price-quality ratio. The estimated value for this lot is 2,300,000 EUR. It is a framework agreement without reopening of competition. The main CPV code is 90910000 (Cleaning services), and the additional CPV code is 50000000 (Repair and maintenance services).

Milestones:
TED publication date: 22/01/2026
Date and time of public opening: 01/04/2026 14:30 Europe/Rome
Deadline for receipt of tenders: 31/03/2026 14:30 Europe/Rome
Contracting authority is not bound to reply to questions submitted after: 24/03/2026 05:59 Europe/Rome

The following documents are available for download:
IT Invito a presentare offerte (Invitation letter), published on 22/01/2026, all lots, version 1, no translations available.
IT Capitolato d oneri_corrigendum 1 (Tender specifications), published on 30/01/2026, all lots, version 2, no translations available.
IT Allegato 1 - Offerta finanziaria LOTTO 1 (Financial offer form LOT 1), published on 22/01/2026, lot 1, version 1, no translations available.
IT Allegato 2 - Offerta finanziaria LOTTO 2 (Financial offer form LOT 2), published on 22/01/2026, lot 2, version 1, no translations available.
IT Allegato 3 - Schema di contratto quadro (Draft contract), published on 22/01/2026, all lots, version 1, no translations available.
IT Allegato 5 - Manuali di Manetuzione (Maintenance Manuals), published on 22/01/2026, all lots, version 1, no translations available.
IT Allegato 6 - Sistemi ed attrezzature sottoposti a manutenzione (Systems and equipment subject to maintenance), published on 22/01/2026, all lots, version 1, no translations available.
IT Allegato 8 - Calendario delle festività EFSA 2026 2027 (EFSA Holiday Calendar 2026-2027), published on 22/01/2026, all lots, version 1, no translations available.
IT Allegato 10 – Valutazione dei rischi da interferenza (VaRiS) (Assessment of interference risks), published on 22/01/2026, all lots, version 1, no translations available.
IT Allegato 11 - Elenco personale ad oggi in servizio (List of personnel currently in service), published on 22/01/2026, all lots, version 1, no translations available.

Submissions must be sent exclusively via electronic submission at the address provided.

Questions and Answers:
84221: A clarification was requested regarding missing attachments 4, 7, and 12. The response indicates that these attachments are located within the tender specifications document on pages 52, 57, and 62 respectively. Published on 02/02/2026 20:23.
84161: A question was raised concerning paragraph 2.4.B, n. 1) of the Tender Specifications regarding "Professional capacity: overall...". The response clarifies that "at least 200 employees" cannot be considered a synonym for "flow of at least 200 users". Published on 30/01/2026 22:54.
84110: A query was submitted to specify if it is possible to use "avvalimento" (third-party reliance) to meet the requirements. The response refers to selection criteria 2.4.A.1 (Economic and financial capacity), 2.4.B.1 (Professional capacity: overall at the organizational level), and 2.4.B.2 (Professional capacity). Published on 30/01/2026 20:00.

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In summary, this tender opportunity is for companies specialized in providing cleaning and maintenance services, with a focus on environmentally sustainable practices, to the European Food Safety Authority (EFSA) headquarters. The tender is divided into two lots, one for cleaning services and one for maintenance services. Companies can bid for one or both lots. The total estimated value of the tender is 4.3 million EUR, and the contracts will be awarded based on the best price-quality ratio. The deadline for submitting tenders is March 31, 2026. The tender documents and all submissions must be done electronically through the eSubmission system. A Participant Identification Code (PIC) is mandatory for participation.

Eligible Applicant Types: The eligible applicant types are not explicitly stated in the provided text. However, given the nature of the tender, it is likely that eligible applicants are companies or organizations that specialize in cleaning and maintenance services.

Funding Type: This is a procurement opportunity, specifically a call for tenders. The financial mechanism is a service contract.

Consortium Requirement: The text does not explicitly state whether a single applicant or a consortium is required. However, the questions and answers section mentions the use of "avvalimento," which suggests that applicants may be able to rely on the capabilities of other entities, potentially implying that both single applicants and consortia could be eligible.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated. However, given that it is an EU funding opportunity, it is likely that applicants from the EU and potentially EEA countries are eligible.

Target Sector: The target sector is facility services, specifically cleaning and maintenance services, with an emphasis on eco-sustainable practices.

Mentioned Countries: Italy is mentioned due to the documents being in Italian (IT). The location of the service is at the European Food Safety Authority (EFSA), which is located in Parma, Italy.

Project Stage: The project stage is for operational services, specifically the provision of cleaning and maintenance services for the EFSA premises.

Funding Amount: The estimated total value of the tender is 4,300,000 EUR. Lot 1 (cleaning services) has an estimated value of 2,000,000 EUR, and Lot 2 (maintenance services) has an estimated value of 2,300,000 EUR.

Application Type: The application type is an open call for tenders, with electronic submission.

Nature of Support: Beneficiaries will receive money in exchange for providing cleaning and maintenance services.

Application Stages: The number of application stages is not explicitly stated, but it involves at least one stage of submitting a tender. The selection criteria are mentioned in the questions and answers, suggesting there are stages related to economic, financial, and professional capacity.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The text does not explicitly state whether co-funding is required.

Summary:

This opportunity is a call for tenders issued by the European Food Safety Authority (EFSA) for cleaning and maintenance services for its headquarters, emphasizing eco-sustainable practices. The tender is divided into two lots: Lot 1 for cleaning services and Lot 2 for maintenance services. The total estimated value of the tender is 4,300,000 EUR, with a maximum contract duration of 48 months. The procedure is an open procedure, and submissions must be sent electronically. The deadline for receipt of tenders is March 31, 2026. The award method is based on the best price-quality ratio. Companies or organizations specializing in cleaning and maintenance services are likely to be eligible to apply. The tender documents, including the invitation letter, tender specifications, financial offer forms, and draft contract, are available for download. The eSubmission system supports multiple EU languages and encrypts uploaded documents. A Participant Identification Code (PIC) is mandatory for participation. The maximum number of attachments allowed per submission is 200 files, with a maximum file size of 50 MB.