Servizio navetta nel rispetto dell'ambiente

The European Food Safety Authority (EFSA) is inviting tenders for a framework contract to provide environmentally sustainable urban and extra-urban passenger transport services. This procurement tender, identified as EFSA/2025/OP/0027, focuses on shuttle services to and from airports in Milan, Bologna, and Verona, as well as the AV Mediopadana railway station in Reggio Emilia. Additional services may include occasional transportation to other locations in Italy and neighboring countries.

The estimated total value of this contract is 3.8 million EUR over a duration of 48 months, with an initial term of 12 months that can be renewed up to three times. The overlap with sustainability principles emphasizes that all services must comply with environmentally friendly standards.

Submissions for this open tender must be made electronically by February 25, 2026, at 14:30 local time. A public opening of the tenders will occur on February 26, 2026. Interested bidders are required to provide detailed proposals including administrative forms, technical specifications, and financial offers.

Eligible applicants for this opportunity are likely to include private and public organizations capable of delivering these transport services, though it is noted that the tender is not suitable for small and medium-sized enterprises (SMEs). This indicates a preference for more established providers with the capacity to meet the required scale and service quality.

Tender submissions will be evaluated based on a 50% quality and 50% price criteria, highlighting the need for bidders to demonstrate service compliance, operational capacity, and experience in the transport sector.

Fundamental to participating in this tender is a Personal Identification Code (PIC), which applicants must obtain prior to submission. The electronic system supports all 24 official EU languages, allowing for inclusivity in the application process.

This tender distinctly represents a service procurement contract rather than a grant, as the awarded contractor will receive payments for the services rendered instead of funding for project development. The framework agreement format allows EFSA flexibility in calling off services as needed, focusing on ensuring high-quality transport services while adhering to environmental sustainability goals.

The European Food Safety Authority (EFSA) is launching a call for tenders, EFSA/2025/OP/0027, for environmentally friendly shuttle services. This is an open procedure with electronic submission. The TED reference is 246/2025 854679-2025. The deadline for receipt of tenders is 25/02/2026 at 14:30 Europe/Rome. The contracting authority is not bound to reply to questions submitted after 17/02/2026 07:00 Europe/Rome. The date and time of public opening is 26/02/2026 14:30 Europe/Rome.

EFSA intends to award a framework contract for the provision of urban and extra-urban passenger transport services, to be carried out in full compliance with the principles of environmental sustainability. The main services include:

Transfers to and from the airports of Milan, Bologna and Verona, as well as from the AV Mediopadana railway station in Reggio Emilia.
Occasional extra-urban transport services to other destinations in Italy and neighboring countries, in case of inadequate air or rail connections.
Urban transport services, mainly in the area of Parma and its province, during institutional events or activities that require the mobility of EFSA staff, experts and guests.

The estimated total value of the contract is 3,800,000 EUR. The nature of the contract is for services, and the maximum contract duration is 48 months. The award method is based on the best price-quality ratio. The framework agreement is without reopening of competition. The main classification (CPV) code is 60170000 - Hire of passenger transport vehicles with driver.

The following documents are available for download:

IT Invito a presentare offerte (Invitation letter), published on 22/12/2025, Version 1, no translations available.
IT IT specifiche tecniche gara aperta May 25 (Tender specifications), published on 22/12/2025, Version 1, no translations available.
IT offerta finanziaria excel (Financial offer form), published on 22/12/2025, Version 1, no translations available.
IT Bozza Contratto quadro (Draft contract), published on 22/12/2025, Version 1, no translations available.
EN GeSLA Annex 3 Cloud security Framework (Other invitation to tender document), published on 22/12/2025, Version 1, no translations available.
EN Saas Questionnaire (Other invitation to tender document), published on 22/12/2025, Version 1, no translations available.

Submissions must be sent exclusively via electronic submission.

Some frequently asked questions (FAQ) and their answers related to the eSubmission system are:

How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, clear the cache and cookies on the Internet browser. Published on 13/02/2025 21:52.
Which Internet browsers does eSubmission support? Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. Published on 13/02/2025 21:52.
Is it possible to view the details of the submission after the deadline? No, the content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Published on 13/02/2025 21:50.
Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Depending on the type or step of procedure, you can find the submissions in one of these sections: In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to. Published on 17/10/2024 21:40.
Which size should attachments have? eSubmission accepts files that are less than 50 MB in size. Any larger sizes will not be accepted by the system. Published on 17/10/2024 21:36.
How should I name attachments in eSubmision? Name the attachments for your tender draft following the System Requirements. See the following conditions: The. Published on 03/10/2024 17:39.
Can I submit a video in eSbmission? Which formats are supported? Check the System Requirements of eSubmission. Published on 03/10/2024 17:37.
I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action”. Published on 03/10/2024 17:37.
Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC i. Published on 03/10/2024 17:36.
I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? Make sure it follows the technical requirements of the system. A) For procurement procedures: B) For req. Published on 03/10/2024 17:36.
How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is 200 files. Published on 03/10/2024 17:35.
Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Published on 23/04/2024 18:14.
How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. Published on 23/04/2024 17:07.
How many languages does the system support? The system is multilingual and supports all 24 official EU languages. Published on 01/04/2024 20:56.
Which is the character set encoding in the system? The character set encoding is UTF-8. Published on 23/02/2024 00:58.
Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism. Published on 23/02/2024 00:57.
Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. Published on 22/02/2024 00:55.
Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 22:32.
In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 23:07.
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing. Published on 03/08/2021 23:05.

In summary, this is a call for tenders by the European Food Safety Authority (EFSA) to establish a framework contract for providing environmentally sustainable urban and extra-urban transportation services. The services primarily involve shuttle services to and from airports and train stations in northern Italy, as well as local transportation within the Parma region. The contract is valued at 3.8 million EUR and will run for 48 months. The tender process is an open procedure, meaning any eligible organization can apply, and submissions must be made electronically. The award will be based on the best price-quality ratio. Interested parties must submit their tenders by February 25, 2026. A key aspect of this tender is the emphasis on environmental sustainability, requiring bidders to demonstrate how their services will minimize environmental impact.

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but based on the nature of the tender, it is likely open to companies or organizations that provide passenger transport services. This could include SMEs, large enterprises, or other entities capable of providing the required services.

Funding Type: This is a procurement opportunity, specifically a call for tenders. The European Food Safety Authority (EFSA) intends to award a framework contract for the provision of services.

Consortium Requirement: The opportunity does not explicitly state whether a single applicant or a consortium is required. It is an open procedure, so both single applicants and consortia are likely eligible.

Beneficiary Scope (Geographic Eligibility): The opportunity mentions services to and from airports in Milan, Bologna, and Verona, as well as the AV Mediopadana railway station in Reggio Emilia. It also mentions occasional extra-urban transport services to other destinations in Italy and neighboring countries. This suggests a focus on companies operating in Italy and potentially neighboring countries.

Target Sector: The target sector is transport, specifically passenger transport services, with an emphasis on environmentally sustainable mobility ("mobilità green").

Mentioned Countries: Italy, with mention of neighboring countries.

Project Stage: This opportunity is for the provision of operational services, not for a project in a research, development, or demonstration stage. The expected stage is commercialization, as EFSA requires a service provider to fulfill its transportation needs.

Funding Amount: The estimated total value of the contract is 3,800,000 EUR.

Application Type: The application type is an open call for tenders.

Nature of Support: Beneficiaries will receive money in exchange for providing the contracted transport services.

Application Stages: The number of application stages is not explicitly mentioned, but it can be inferred that there are multiple stages, including submission of the tender, evaluation, and contract award.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The text does not mention any co-funding requirement.

Summary:

This is a call for tenders issued by the European Food Safety Authority (EFSA) for the provision of environmentally sustainable passenger transport services. EFSA is looking to award a framework contract to a company or organization that can provide urban and extra-urban transportation services, primarily in the Parma region and to/from airports and train stations in northern Italy. The services include transfers to and from airports in Milan, Bologna, and Verona, as well as the AV Mediopadana railway station in Reggio Emilia, occasional extra-urban transport to other destinations in Italy and neighboring countries, and urban transport services mainly in the Parma area. The estimated total value of the contract is 3.8 million EUR, and the maximum contract duration is 48 months. The award method is based on the best price-quality ratio. The deadline for receipt of tenders is February 25, 2026, and the public opening of tenders will be on February 26, 2026. Submissions must be sent electronically. Companies interested in providing these services should review the tender specifications and other documents available on the EU Funding & Tenders Portal and submit their proposals accordingly. A Personal Identification Code (PIC) is mandatory to participate in this call for tenders. The system supports all 24 official EU languages. The maximum number of documents that can be uploaded per tender is 200 files, and attachments should be less than 50 MB in size.