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Service Framework Contract for the provision of cleaning, sanitary and logistic support services
3f9f439c-880a-4791-9e3d-98f0c20ebd7d-CNOpenTender24 days ago24 days agoAugust 28th, 2025•July 24th, 2025
Overview
This is a call for tenders, specifically for a service framework contract with the European Defence Agency (EDA) for the provision of cleaning, sanitary, and logistic support services. The estimated value of this contract is €1,300,000, and it is open for submission until August 28, 2025, at 17:00 CET. The contract duration is for an initial period of 21 months, with the possibility of renewal.
Eligible applicants include small and medium-sized enterprises (SMEs) and large companies that can provide the specified services, such as environmentally friendly cleaning, sanitary supply management, logistics support, rodent control, and window cleaning. The nature of the funding is a procurement contract, where payment is made for the services rendered, rather than grants or loans.
The tender does not require a consortium for participation; a single applicant can fulfill the contract requirements. Geographic eligibility is primarily for entities within the European Union and EEA, and no specific countries are mentioned for eligibility. The project is at the commercialization stage, indicating that it awaits service providers who can deliver established services.
The applications will be evaluated based on a best price-quality ratio, with equal weighting given to quality and cost. Proposals must be submitted electronically through the EU Funding and Tenders Portal, which supports all official EU languages, with specific guidelines for file formats, sizes, and encryption protocols to ensure data integrity.
There are no disclosed success rates for this opportunity, and no co-funding is required from applicants. The expected application process involves one stage, where candidates submit their proposals.
Overall, this tender represents an opportunity for companies capable of providing essential facility management services in support of the European Defence Agency's operations.
Eligible applicants include small and medium-sized enterprises (SMEs) and large companies that can provide the specified services, such as environmentally friendly cleaning, sanitary supply management, logistics support, rodent control, and window cleaning. The nature of the funding is a procurement contract, where payment is made for the services rendered, rather than grants or loans.
The tender does not require a consortium for participation; a single applicant can fulfill the contract requirements. Geographic eligibility is primarily for entities within the European Union and EEA, and no specific countries are mentioned for eligibility. The project is at the commercialization stage, indicating that it awaits service providers who can deliver established services.
The applications will be evaluated based on a best price-quality ratio, with equal weighting given to quality and cost. Proposals must be submitted electronically through the EU Funding and Tenders Portal, which supports all official EU languages, with specific guidelines for file formats, sizes, and encryption protocols to ensure data integrity.
There are no disclosed success rates for this opportunity, and no co-funding is required from applicants. The expected application process involves one stage, where candidates submit their proposals.
Overall, this tender represents an opportunity for companies capable of providing essential facility management services in support of the European Defence Agency's operations.
Detail
This is a call for tenders, procedure identifier EDA/2025/OP/0011, for a service framework contract for the provision of cleaning, sanitary, and logistic support services to the European Defence Agency (EDA). The submission method is electronic and the call is currently open for submission. The TED reference is 140/2025 484971-2025.
The framework contract is for the provision of environmentally friendly cleaning services and related services, including:
- Sanitary supplies, installation, and replacement of sanitary containers
- The provision of anti-dust mats
- Logistics support services (non-technical)
- Cleaning of windows and glazed parts
- Control and prevention of rodents
- Technical logistical support services necessary for the proper functioning of the European Defence Agency (EDA).
The procedure type is an open procedure. The estimated total value of the contract is 1,300,000 EUR. The TED publication date is 24/07/2025. The lead contracting authority is the European Defence Agency. The main classification (CPV) code is 90910000 - Cleaning services. The nature of the contract is for services. The maximum contract duration is 27 months. The award method is best price-quality ratio. It is a framework agreement without reopening of competition.
Milestones:
TED publication date: 24/07/2025
Date and time of public opening: 29/08/2025 11:00 Europe/Brussels
Deadline for receipt of tenders: 28/08/2025 17:00 Europe/Brussels
Contracting authority is not bound to reply to questions submitted after: 20/08/2025 05:00 Europe/Brussels
The following documents are available for download:
ENInvitation Letter 25.CSD-INF.OP.171, Invitation letter, published on 24/07/2025, Version 1, No translations available
ENTender Specifications - 25.CSD-INF.OP.171, Tender specifications, published on 24/07/2025, Version 1, No translations available
ENAnnexes 4.1 4.5 to Tenders Specifications 25.CSD-INF.OP.171, Other invitation to tender document, published on 24/07/2025, Version 1, No translations available
ENAnnex 4.6 Model Financial Offer 25.CSD-INF.OP.171, Financial offer form, published on 24/07/2025, Version 1, No translations available
ENAnnex 4.7 - Draft Framework Contract - 25.CSD-INF.OP.171, Draft contract, published on 24/07/2025, Version 1, No translations available
ENAnnex 4.8 Security Information Sheet (SIS) 25.CSD-INF.OP.171, Other invitation to tender document, published on 24/07/2025, Version 1, No translations available
ENAnnex 4.9 Technical Specifications - 25.CSD-INF.OP.171, Technical specifications, published on 24/07/2025, Version 1, No translations available
ENAnnex 4.10 - Quality Manual - 25.CSD-INF.OP.171, Other invitation to tender document, published on 24/07/2025, Version 1, No translations available
Submissions must be sent exclusively at the address for submission given. The submission method is electronic.
FAQ's:
How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Please make sure you use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, try the following steps: 1. Clear the cache and cookies on the Internet brows...Published on 13/02/2025 20:52
Which Internet browsers does eSubmission support? Please use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. You can access this link...Published on 13/02/2025 20:52
Is it possible to view the details of the submission after the deadline? The content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the u...Published on 13/02/2025 20:50
Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Depending on the type or step of procedure, you can find the submissions in one of these sections: ·In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to ...Published on 17/10/2024 20:40
Which size should attachments have? For attaching files to your tender submission, eSubmission accepts files that are less than 50 MB in size. Any larger sizes will not be accepted by the system. For the latest informa...Published on 17/10/2024 20:36
How should I name attachments in eSubmision? In eSubmission, you must name the attachments for your tender draft following the System Requirements. With regards to all attachment names, please see the following conditions: The ...Published on 03/10/2024 16:39
Can I submit a video in eSbmission? Which formats are supported? You can check the System Requirements of eSubmission: Published on 03/10/2024 16:37
I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action” ...Published on 03/10/2024 16:37
Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC i...Published on 03/10/2024 16:36
I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? When uploading a file in eSubmission, you must first make sure it follows the technical requirements of the system, which are as shown below. A)For procurement procedures: B)For req...Published on 03/10/2024 16:36
How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is200 files. You are able to check the eSubmission System Requirements in the documentation by clicking...Published on 03/10/2024 16:35
Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Therefore, if your organisation alread...Published on 23/04/2024 17:14
How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. If your organisation is a bigger...Published on 23/04/2024 16:07
What is the validity period of a PIC? A PIC is unique and its validity is not limited in time.Published on 22/04/2024 22:55
How many languages does the system support? The system is multilingual and supports all 24 official EU languages.Published on 01/04/2024 19:56
Which is the character set encoding in the system? The character set encoding is UTF-8.Published on 22/02/2024 23:58
Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism.Published on 22/02/2024 23:57
Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. M...Published on 21/02/2024 23:55
Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 21:32
In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 22:07
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing...Published on 03/08/2021 22:05
In summary, the European Defence Agency is seeking tenders for a framework contract to provide a range of environmentally friendly cleaning, sanitary, and logistical support services. This is an open procedure, meaning any eligible organization can submit a tender. The contract has an estimated value of 1.3 million EUR and will run for a maximum of 27 months. The selection will be based on the best price-quality ratio. Interested parties must submit their tenders electronically by 17:00 Brussels time on August 28, 2025. The tender documents, including the invitation letter, tender specifications, and annexes, are available for download. A Participant Identification Code (PIC) is mandatory for participation. The eSubmission system supports various file types and uses encryption to ensure data integrity and confidentiality.
The framework contract is for the provision of environmentally friendly cleaning services and related services, including:
- Sanitary supplies, installation, and replacement of sanitary containers
- The provision of anti-dust mats
- Logistics support services (non-technical)
- Cleaning of windows and glazed parts
- Control and prevention of rodents
- Technical logistical support services necessary for the proper functioning of the European Defence Agency (EDA).
The procedure type is an open procedure. The estimated total value of the contract is 1,300,000 EUR. The TED publication date is 24/07/2025. The lead contracting authority is the European Defence Agency. The main classification (CPV) code is 90910000 - Cleaning services. The nature of the contract is for services. The maximum contract duration is 27 months. The award method is best price-quality ratio. It is a framework agreement without reopening of competition.
Milestones:
TED publication date: 24/07/2025
Date and time of public opening: 29/08/2025 11:00 Europe/Brussels
Deadline for receipt of tenders: 28/08/2025 17:00 Europe/Brussels
Contracting authority is not bound to reply to questions submitted after: 20/08/2025 05:00 Europe/Brussels
The following documents are available for download:
ENInvitation Letter 25.CSD-INF.OP.171, Invitation letter, published on 24/07/2025, Version 1, No translations available
ENTender Specifications - 25.CSD-INF.OP.171, Tender specifications, published on 24/07/2025, Version 1, No translations available
ENAnnexes 4.1 4.5 to Tenders Specifications 25.CSD-INF.OP.171, Other invitation to tender document, published on 24/07/2025, Version 1, No translations available
ENAnnex 4.6 Model Financial Offer 25.CSD-INF.OP.171, Financial offer form, published on 24/07/2025, Version 1, No translations available
ENAnnex 4.7 - Draft Framework Contract - 25.CSD-INF.OP.171, Draft contract, published on 24/07/2025, Version 1, No translations available
ENAnnex 4.8 Security Information Sheet (SIS) 25.CSD-INF.OP.171, Other invitation to tender document, published on 24/07/2025, Version 1, No translations available
ENAnnex 4.9 Technical Specifications - 25.CSD-INF.OP.171, Technical specifications, published on 24/07/2025, Version 1, No translations available
ENAnnex 4.10 - Quality Manual - 25.CSD-INF.OP.171, Other invitation to tender document, published on 24/07/2025, Version 1, No translations available
Submissions must be sent exclusively at the address for submission given. The submission method is electronic.
FAQ's:
How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Please make sure you use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, try the following steps: 1. Clear the cache and cookies on the Internet brows...Published on 13/02/2025 20:52
Which Internet browsers does eSubmission support? Please use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. You can access this link...Published on 13/02/2025 20:52
Is it possible to view the details of the submission after the deadline? The content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the u...Published on 13/02/2025 20:50
Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Depending on the type or step of procedure, you can find the submissions in one of these sections: ·In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to ...Published on 17/10/2024 20:40
Which size should attachments have? For attaching files to your tender submission, eSubmission accepts files that are less than 50 MB in size. Any larger sizes will not be accepted by the system. For the latest informa...Published on 17/10/2024 20:36
How should I name attachments in eSubmision? In eSubmission, you must name the attachments for your tender draft following the System Requirements. With regards to all attachment names, please see the following conditions: The ...Published on 03/10/2024 16:39
Can I submit a video in eSbmission? Which formats are supported? You can check the System Requirements of eSubmission: Published on 03/10/2024 16:37
I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action” ...Published on 03/10/2024 16:37
Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC i...Published on 03/10/2024 16:36
I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? When uploading a file in eSubmission, you must first make sure it follows the technical requirements of the system, which are as shown below. A)For procurement procedures: B)For req...Published on 03/10/2024 16:36
How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is200 files. You are able to check the eSubmission System Requirements in the documentation by clicking...Published on 03/10/2024 16:35
Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Therefore, if your organisation alread...Published on 23/04/2024 17:14
How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. If your organisation is a bigger...Published on 23/04/2024 16:07
What is the validity period of a PIC? A PIC is unique and its validity is not limited in time.Published on 22/04/2024 22:55
How many languages does the system support? The system is multilingual and supports all 24 official EU languages.Published on 01/04/2024 19:56
Which is the character set encoding in the system? The character set encoding is UTF-8.Published on 22/02/2024 23:58
Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism.Published on 22/02/2024 23:57
Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. M...Published on 21/02/2024 23:55
Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 21:32
In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 22:07
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing...Published on 03/08/2021 22:05
In summary, the European Defence Agency is seeking tenders for a framework contract to provide a range of environmentally friendly cleaning, sanitary, and logistical support services. This is an open procedure, meaning any eligible organization can submit a tender. The contract has an estimated value of 1.3 million EUR and will run for a maximum of 27 months. The selection will be based on the best price-quality ratio. Interested parties must submit their tenders electronically by 17:00 Brussels time on August 28, 2025. The tender documents, including the invitation letter, tender specifications, and annexes, are available for download. A Participant Identification Code (PIC) is mandatory for participation. The eSubmission system supports various file types and uses encryption to ensure data integrity and confidentiality.
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Breakdown
Eligible Applicant Types: The eligible applicant types are not explicitly stated in the provided text. However, given that it is an open procedure tender for services, it is likely that eligible applicants include companies, firms, and other legal entities capable of providing the required services.
Funding Type: The funding type is procurement, specifically a service contract. The opportunity is for a framework contract.
Consortium Requirement: The text mentions that a Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). Therefore, either a single applicant or a consortium is acceptable.
Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated. Given that it is an EU funding opportunity, it is likely open to entities within the EU and potentially the EEA, but this needs to be confirmed in the tender documents.
Target Sector: The target sector is cleaning services and related logistic support. This includes environmentally friendly cleaning services, sanitary supplies, installation and replacement of sanitary containers, provision of anti-dust mats, non-technical logistics support services, cleaning of windows and glazed parts, control and prevention of rodents, and technical logistical support services necessary for the proper functioning of the European Defence Agency (EDA).
Mentioned Countries: No specific countries are mentioned. The European Defence Agency (EDA) is mentioned, implying a focus on the EU.
Project Stage: The project stage is for the provision of ongoing services, indicating a need for established and operational service providers.
Funding Amount: The estimated total value of the framework contract is 1,300,000 EUR.
Application Type: The application type is an open call for tenders.
Nature of Support: Beneficiaries will receive money in exchange for providing the contracted services.
Application Stages: The number of application stages is not explicitly stated, but it involves at least one stage of submitting a tender.
Success Rates: The success rates are not mentioned in the provided text.
Co-funding Requirement: There is no mention of a co-funding requirement.
Summary:
This is an open call for tenders issued by the European Defence Agency (EDA) for a framework contract to provide environmentally friendly cleaning services and related logistic support. The contract is valued at an estimated 1,300,000 EUR and has a maximum duration of 27 months. The services required include a range of cleaning and sanitary services, as well as non-technical and technical logistical support. The procedure type is an open procedure, meaning any interested and capable economic operator can submit a tender. The award method is based on the best price-quality ratio. Submissions must be sent electronically. The deadline for receipt of tenders is 28/08/2025 at 17:00 Europe/Brussels. A Personal Identification Code (PIC) is mandatory for participation, whether as a single tenderer or as part of a consortium. The eSubmission system supports various file types and has specific requirements for attachment names and sizes (less than 50 MB per file, up to 200 files per tender). The system supports all 24 official EU languages and uses encryption to ensure the integrity and confidentiality of the information.
Funding Type: The funding type is procurement, specifically a service contract. The opportunity is for a framework contract.
Consortium Requirement: The text mentions that a Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). Therefore, either a single applicant or a consortium is acceptable.
Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated. Given that it is an EU funding opportunity, it is likely open to entities within the EU and potentially the EEA, but this needs to be confirmed in the tender documents.
Target Sector: The target sector is cleaning services and related logistic support. This includes environmentally friendly cleaning services, sanitary supplies, installation and replacement of sanitary containers, provision of anti-dust mats, non-technical logistics support services, cleaning of windows and glazed parts, control and prevention of rodents, and technical logistical support services necessary for the proper functioning of the European Defence Agency (EDA).
Mentioned Countries: No specific countries are mentioned. The European Defence Agency (EDA) is mentioned, implying a focus on the EU.
Project Stage: The project stage is for the provision of ongoing services, indicating a need for established and operational service providers.
Funding Amount: The estimated total value of the framework contract is 1,300,000 EUR.
Application Type: The application type is an open call for tenders.
Nature of Support: Beneficiaries will receive money in exchange for providing the contracted services.
Application Stages: The number of application stages is not explicitly stated, but it involves at least one stage of submitting a tender.
Success Rates: The success rates are not mentioned in the provided text.
Co-funding Requirement: There is no mention of a co-funding requirement.
Summary:
This is an open call for tenders issued by the European Defence Agency (EDA) for a framework contract to provide environmentally friendly cleaning services and related logistic support. The contract is valued at an estimated 1,300,000 EUR and has a maximum duration of 27 months. The services required include a range of cleaning and sanitary services, as well as non-technical and technical logistical support. The procedure type is an open procedure, meaning any interested and capable economic operator can submit a tender. The award method is based on the best price-quality ratio. Submissions must be sent electronically. The deadline for receipt of tenders is 28/08/2025 at 17:00 Europe/Brussels. A Personal Identification Code (PIC) is mandatory for participation, whether as a single tenderer or as part of a consortium. The eSubmission system supports various file types and has specific requirements for attachment names and sizes (less than 50 MB per file, up to 200 files per tender). The system supports all 24 official EU languages and uses encryption to ensure the integrity and confidentiality of the information.
Short Summary
- Impact
- The funding aims to provide environmentally friendly cleaning, sanitary, and logistic support services to the European Defence Agency.
- Impact
- The funding aims to provide environmentally friendly cleaning, sanitary, and logistic support services to the European Defence Agency.
- Applicant
- Applicants should possess expertise in facility management, cleaning services, and logistics support.
- Applicant
- Applicants should possess expertise in facility management, cleaning services, and logistics support.
- Developments
- The activities will focus on delivering cleaning, sanitary supplies, and logistical support services.
- Developments
- The activities will focus on delivering cleaning, sanitary supplies, and logistical support services.
- Applicant Type
- The funding is designed for businesses, specifically SMEs and large enterprises capable of providing the required services.
- Applicant Type
- The funding is designed for businesses, specifically SMEs and large enterprises capable of providing the required services.
- Consortium
- A single applicant is sufficient; consortium participation is not mandatory.
- Consortium
- A single applicant is sufficient; consortium participation is not mandatory.
- Funding Amount
- The estimated overall contract amount is €1,300,000.
- Funding Amount
- The estimated overall contract amount is €1,300,000.
- Countries
- The opportunity is open to entities within the EU and EEA.
- Countries
- The opportunity is open to entities within the EU and EEA.
- Industry
- The funding targets the facility management sector, specifically cleaning and logistic support services.
- Industry
- The funding targets the facility management sector, specifically cleaning and logistic support services.