Security services for the Delegation of the European Union to Mauritius, including Rodrigues Island

The European External Action Service (EEAS) is inviting tenders for a significant procurement contract to provide security services to the Delegation of the European Union in Mauritius, including Rodrigues Island. The procedure identifier for this tender is EEAS/DELMUSV/2025/CPN/0157, and it has an estimated total value of €9,260,000. The contract duration will be a maximum of 72 months, structured as a framework agreement with an initial period of 48 months and options for two renewals based on performance.

This procurement opportunity is not a grant but a competitive procedure aimed at acquiring services. Organizations capable of delivering security services are encouraged to apply, but it is noted that the contract is not suitable for small and medium-sized enterprises (SMEs), favoring larger, established security service providers.

The main services required include the provision of security personnel, active GPS/GPRS tracking systems, alarm systems, and CCTV systems to ensure the safety of individuals and assets associated with the EU mission. The evaluation criteria will rely on a quality-price ratio, with quality accounting for 60% and price for 40%.

The deadline for submitting requests to participate is December 17, 2025, at 16:00 Indian/Mauritius time. All submissions must be done electronically through the specified eSubmission system, which supports various formats and has strict requirements regarding file sizes and naming conventions. Participants must possess a Personal Identification Code (PIC) to submit their proposals, indicating they have registered within the system.

While the geographic eligibility of applicant organizations is not explicitly defined, it is reasonable to assume that those based in EU member states, EEA countries, and possibly others with the capacity to operate in Mauritius may be eligible.

Overall, this is a formal and structured procurement process targeting qualified contractors for critical security services, expected to comply with rigorous standards and procedures throughout the contract's duration.

The European External Action Service (EEAS) is launching a call for tenders, procedure identifier EEAS/DELMUSV/2025/CPN/0157, for security services for the Delegation of the European Union to Mauritius, including Rodrigues Island. The TED reference for this call is 2025/S 220-754731.

The submission method is electronic, and the call is currently open for submission. The deadline for receipt of requests to participate is 17/12/2025 at 16:00 Indian/Mauritius time.

The contractor will be responsible for providing the human and material resources necessary to ensure the security of persons and assets under the contracting authority's responsibility. The main services include the provision of security guards, 'active' GPS/GPRS tracking systems, alarm systems, and CCTV systems.

This is a competitive procedure with negotiation. The estimated total value of the tender is 9,260,000 EUR. The contract is for services, with a maximum duration of 72 months. The award method will be based on the best price-quality ratio. The contract will be a framework agreement without reopening of competition.

The following documents are available for download:

EN1. Invitation to submit request to participate (Published on 14/11/2025, Version 1, No translations available)
EN2. Tender specifications Part I (Published on 14/11/2025, Version 1, No translations available)
EN3. Draft Framework Contract (Published on 14/11/2025, Version 1, No translations available)
EN4. Request to participate form (Published on 14/11/2025, Version 1, No translations available)
EN5. Declaration of honour (Published on 14/11/2025, Version 1, No translations available)

Submissions must be sent exclusively via electronic submission.

Frequently Asked Questions (FAQ) related to the eSubmission system:

How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, clear the cache and cookies. (Published on 13/02/2025 21:52)
Which Internet browsers does eSubmission support? Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. (Published on 13/02/2025 21:52)
Is it possible to view the details of the submission after the deadline? No, the content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. (Published on 13/02/2025 21:50)
Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Submissions can be found in ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate. (Published on 17/10/2024 21:40)
Which size should attachments have? Attachments should be less than 50 MB in size. (Published on 17/10/2024 21:36)
How should I name attachments in eSubmission? Follow the System Requirements for attachment names. (Published on 03/10/2024 17:39)
Can I submit a video in eSubmission? Which formats are supported? Check the System Requirements of eSubmission. (Published on 03/10/2024 17:37)
I received an invitation from the F&T Portal but cannot view the procurement documents. Select an organisation in F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action”. (Published on 03/10/2024 17:37)
Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). (Published on 03/10/2024 17:36)
I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? Make sure it follows the technical requirements of the system. (Published on 03/10/2024 17:36)
How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is 200 files. (Published on 03/10/2024 17:35)
Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. (Published on 23/04/2024 18:14)
How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. (Published on 23/04/2024 17:07)
How many languages does the system support? The system is multilingual and supports all 24 official EU languages. (Published on 01/04/2024 20:56)
Which is the character set encoding in the system? The character set encoding is UTF-8. (Published on 23/02/2024 00:58)
Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism. (Published on 23/02/2024 00:57)
Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. (Published on 22/02/2024 00:55)
Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. (Published on 24/03/2023 22:32)
In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit. (Published on 03/08/2021 23:07)
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing. (Published on 03/08/2021 23:05)

In summary, this is a call for tenders by the European External Action Service for security services for the EU Delegation in Mauritius and Rodrigues Island. The tender seeks a contractor to provide security personnel, GPS tracking, alarm systems, and CCTV systems. The procedure is a competitive negotiation with an estimated value of over 9 million EUR and a maximum contract duration of 6 years. Interested parties must submit their requests to participate electronically by December 17, 2025, and must adhere to the eSubmission system's technical requirements, including obtaining a PIC and ensuring file sizes are under 50 MB. The award will be based on the best price-quality ratio within a framework agreement.

Eligible Applicant Types: The content does not explicitly define the eligible applicant types. However, based on the nature of the tender, it is likely that eligible applicants are companies or organizations that can provide security services. This could include SMEs, large enterprises, or specialized security firms.

Funding Type: Procurement. This is a call for tenders, indicating a procurement process where the contracting authority (European External Action Service) is seeking to purchase services.

Consortium Requirement: The content does not explicitly state whether a consortium is required or if a single applicant is sufficient. The documentation mentions that a Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). This suggests that both single applicants and consortia are eligible.

Beneficiary Scope (Geographic Eligibility): The specific geographic eligibility is not explicitly stated. However, since the services are for the Delegation of the European Union to Mauritius, including Rodrigues Island, it is likely that the tender is open to companies registered and operating in Mauritius or those with the capacity to provide services in Mauritius. It is possible that companies from EU member states or other countries are also eligible, provided they meet the requirements and can deliver the services in the specified location.

Target Sector: Security services. The tender is specifically focused on providing security services, including security guards, 'active' GPS/GPRS tracking systems, alarm systems, and CCTV systems.

Mentioned Countries: Mauritius, Rodrigues Island.

Project Stage: The project is at the service delivery stage. The tender is for the provision of ongoing security services, not for research, development, or demonstration.

Funding Amount: The estimated total value of the tender is 9,260,000 EUR.

Application Type: Open call. The tender is described as "Open For Submission" and is a "Competitive procedure with negotiation," indicating an open call where interested parties can submit a request to participate.

Nature of Support: Non-monetary services. The selected contractor will receive a service contract to provide security services in exchange for payment.

Application Stages: The application process involves at least two stages: a request to participate and a full tender submission. The procedure type is a competitive procedure with negotiation, which implies multiple stages of evaluation and potential negotiation with the bidders.

Success Rates: The success rates are not mentioned in the provided content.

Co-funding Requirement: The content does not explicitly mention a co-funding requirement.

Summary:

This is a call for tenders by the European External Action Service (EEAS) for security services for the Delegation of the European Union to Mauritius, including Rodrigues Island. The procedure identifier is EEAS/DELMUSV/2025/CPN/0157. The estimated total value of the tender is 9,260,000 EUR, and the maximum contract duration is 72 months. The tender is a competitive procedure with negotiation, and the award method is based on the best price-quality ratio. The contractor will be responsible for providing human and material resources to ensure the security of persons and assets, including security guards, GPS/GPRS tracking systems, alarm systems, and CCTV systems. The deadline for receipt of requests to participate is 17/12/2025 at 16:00 Indian/Mauritius time. Submissions must be sent electronically. The tender documents include an invitation to submit a request to participate, tender specifications, a draft framework contract, a request to participate form, and a declaration of honour. The eSubmission system supports various file types and has specific requirements for attachment names and sizes (less than 50 MB, maximum 200 files). A Personal Identification Code (PIC) is mandatory for participation. The system supports all 24 official EU languages and uses encryption to ensure the integrity and confidentiality of information.