Provision of security guarding and security reception services at eu-LISA Strasbourg premises - France
Overview
Eligible applicants include any legal entity capable of delivering professional security services, with no specific restrictions on company size, though larger firms may be preferred due to the complexity of the project. The application process is open and requires electronic submission through the EU Funding & Tenders Portal. Tenders must be submitted by February 18, 2026, at 14:00 (Europe/Brussels time), with a public opening scheduled for February 20, 2026.
The evaluation of submissions will be based on a 50% quality and 50% price weighting. The contract will provide direct financial compensation based on the services rendered, as this is a service contract rather than a grant. There is no co-funding requirement for applicants, meaning they will receive 100% of the contract value from eu-LISA.
This tender is primarily aimed at securing the operational management of uniformed protective forces for physical site protection and for managing reception services at eu-LISA’s events in and around Strasbourg. Interested parties are encouraged to register for a Personal Identification Code (PIC) to participate and comply with all technical submission requirements. Documentation and further details are available in various formats, including English and French, via the designated online portal.
Detail
The contractor shall provide, operate, manage, and maintain a uniformed protective security force for the physical protection of eu-LISA premises in Strasbourg, France, or for events organized by eu-LISA in specific locations in and around the Strasbourg area, such as conferences and meetings with representatives of EU Member States or other stakeholders. The procedure type is an open procedure. The estimated total value is 16,000,000 EUR. The TED publication date is 13/01/2026. The lead contracting authority is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom. The main classification (CPV) code is 79710000 Security services.
The tender is divided into two lots:
Lot 1: Provision of security guarding and support services at eu-LISA premises in Strasbourg, France. The contractor shall provide, operate, manage, and maintain a uniformed protective security force for the physical protection of eu-LISA premises in Strasbourg, France, or for events organized by eu-LISA in specific locations in and around the Strasbourg area. The nature of the contract is for services. The maximum contract duration is 48 months. The award method is the best price-quality ratio. The estimated value is 12,000,000 EUR. The lead contracting authority is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom. It is a framework agreement without reopening of competition. The main classification (CPV) code is 79710000 Security services, with an additional classification (CPV) code of 79992000 Reception services.
Lot 2: Provision of security reception services at eu-LISA premises in Strasbourg, France. The contractor shall provide, operate, manage, and maintain a uniformed reception service at eu-LISA premises in Strasbourg, France, or for events organized by eu-LISA in and around Strasbourg. The nature of the contract is for services. The maximum contract duration is 48 months. The award method is the best price-quality ratio. The estimated value is 4,000,000 EUR. The lead contracting authority is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom. It is a framework agreement without reopening of competition. The main classification (CPV) code is 79992000 Reception services, with an additional classification (CPV) code of 79710000 Security services.
Key milestones include:
TED publication date: 13/01/2026
Date and time of public opening: 20/02/2026 10:00 Europe/Paris
Deadline for receipt of tenders: 18/02/2026 14:00 Europe/Paris
The contracting authority is not bound to reply to questions submitted after: 10/02/2026 06:00 Europe/Paris
The following documents are available for download:
EN Invitation to tender LISASXB2025OP0009 Security guarding and reception services Invitation letter, published on 13/01/2026, applicable to all lots, version 1, no translations available.
FR Invitation to tender LISASXB2025OP0009 Security guarding and reception services Invitation letter, published on 13/01/2026, applicable to all lots, version 1, no translations available.
EN Tender specifications Security service LISA SXB 2025 OP 0009 Tender specifications administrative part, published on 13/01/2026, applicable to all lots, version 1, no translations available.
FR Tender specifications Security service LISA SXB 2025 OP 0009 Final FR Tender specifications administrative part, published on 13/01/2026, applicable to all lots, version 1, no translations available.
EN Part 2 to TS LISA-SXB-2025-OP-0009 TTS Lot 1 Technical specifications, published on 13/01/2026, applicable to Lot 1, version 1, no translations available.
EN Part 2 to TS LISA-SXB-2025-OP-0009 TTS Lot 2 Technical specifications, published on 13/01/2026, applicable to Lot 2, version 1, no translations available.
FR Part 2 to TS LISA-SXB-2025-OP-0009 TTS Lot 1 Final FR Technical specifications, published on 13/01/2026, applicable to Lot 1, version 1, no translations available.
FR Part 2 to TS LISA-SXB-2025-OP-0009 TTS Lot 2 Final FR Technical specifications, published on 13/01/2026, applicable to Lot 2, version 1, no translations available.
EN Annex 6.1 to TS LISA-SXB-2025-OP-0009 Financial Offer Form Lot 1 Financial offer form, published on 13/01/2026, applicable to Lot 1, version 1, no translations available.
EN Annex 6.2 to TS LISA-SXB-2025-OP-0009 Financial tender Form Lot 2 Financial offer form, published on 13/01/2026, applicable to Lot 2, version 1, no translations available.
Submissions must be sent exclusively via electronic submission at the address provided.
Regarding questions and answers, tenderers can log in to create questions. Public Q&A and FAQs are available for download in XLS format.
Some frequently asked questions (FAQ) and their answers are:
How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, clear the cache and cookies on the Internet browser.
Which Internet browsers does eSubmission support? Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements.
Is it possible to view the details of the submission after the deadline? No, the content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload.
Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Submissions can be found in ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate, etc.
Which size should attachments have? eSubmission accepts files that are less than 50 MB in size.
How should I name attachments in eSubmission? Follow the System Requirements for attachment names.
Can I submit a video in eSubmission? Which formats are supported? Check the System Requirements of eSubmission.
I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation.
Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders.
I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? Make sure it follows the technical requirements of the system.
How many attachments can I upload per submission? The maximum number of documents is 200 files.
Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate.
How do I register my organisation and get a Participant Identification Code (PIC)? Check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register.
How many languages does the system support? The system is multilingual and supports all 24 official EU languages.
Which is the character set encoding in the system? The character set encoding is UTF-8.
Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism.
Which file types does the system support? The supported file types depend on the type of submission you want to make.
Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted.
In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue.
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached.
In summary, this tender opportunity is for providing security guarding and reception services at eu-LISA's Strasbourg premises. It's divided into two lots: one for security guarding and support, and another for reception services. The total estimated value is 16 million EUR, and the contracts will be awarded based on the best price-quality ratio. The deadline for submitting tenders is February 18, 2026. Interested parties must submit their tenders electronically and ensure they meet all the technical requirements for submission, including registering for a PIC and adhering to file size and naming conventions. The contract duration is 48 months.
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Breakdown
Funding Type: The funding type is procurement, specifically a service contract. The selected contractor will be paid for providing security guarding and reception services.
Consortium Requirement: The text does not explicitly state whether a single applicant or a consortium is required. However, the use of the term "Contractor" suggests that both single entities and consortia could potentially apply, provided they meet the requirements.
Beneficiary Scope (Geographic Eligibility): The services are to be provided at eu-LISA premises in Strasbourg, France, and potentially at events in and around the Strasbourg area. While the location of service provision is specified, the geographic eligibility of the applicants is not explicitly stated. It is reasonable to assume that entities from EU member states, and possibly other countries, are eligible to apply, provided they can deliver the services in Strasbourg.
Target Sector: The target sector is security services, including security guarding and reception services.
Mentioned Countries: France is explicitly mentioned as the location where the services are to be provided (Strasbourg).
Project Stage: The project is at the implementation stage. The tender is for the provision of ongoing security and reception services, not for research, development, or demonstration.
Funding Amount: The estimated total value of the procurement is 16,000,000 EUR. Lot 1 has an estimated value of 12,000,000 EUR, and Lot 2 has an estimated value of 4,000,000 EUR.
Application Type: The application type is an open call for tenders, with electronic submission.
Nature of Support: Beneficiaries will receive money in exchange for providing security and reception services. This is a service contract, so the support is financial compensation for services rendered.
Application Stages: The number of application stages is not explicitly detailed, but it can be inferred that there will be at least two stages: submission of the tender and evaluation of the tender. Further stages might include contract negotiation and award.
Success Rates: The success rates are not mentioned in the provided text.
Co-funding Requirement: The text does not mention any co-funding requirement. It is likely that the contract will cover the full cost of the services provided.
Summary:
This opportunity is a call for tenders issued by the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom (eu-LISA). The purpose of the tender is to procure security guarding and reception services for eu-LISA's premises in Strasbourg, France, and for events organized by eu-LISA in and around Strasbourg. The tender is divided into two lots: Lot 1 focuses on security guarding and support services, with an estimated value of 12,000,000 EUR, while Lot 2 focuses on security reception services, with an estimated value of 4,000,000 EUR. The total estimated value of the procurement is 16,000,000 EUR.
The contract duration is 48 months. The award method is based on the best price-quality ratio. The procedure type is an open procedure, and submissions must be made electronically. The TED publication date was 13/01/2026, and the deadline for receipt of tenders is 18/02/2026 at 14:00 Europe/Paris time. The date and time of the public opening is 20/02/2026 at 10:00 Europe/Paris time. The contracting authority is not bound to reply to questions submitted after 10/02/2026 at 06:00 Europe/Paris time.
The documentation includes an invitation to tender, tender specifications, technical specifications for each lot, and financial offer forms for each lot. The eSubmission system supports multiple languages and accepts attachments up to 50 MB in size, with a maximum of 200 files per submission. A Personal Identification Code (PIC) is mandatory for participation. The system encrypts all uploaded documents to ensure integrity and confidentiality.
Short Summary
Impact The funding aims to secure professional security guarding and reception services for eu-LISA's premises in Strasbourg, ensuring safety and operational efficiency. | Impact | The funding aims to secure professional security guarding and reception services for eu-LISA's premises in Strasbourg, ensuring safety and operational efficiency. |
Applicant Applicants should possess expertise in providing security services, including managing uniformed protective forces and reception operations. | Applicant | Applicants should possess expertise in providing security services, including managing uniformed protective forces and reception operations. |
Developments The activities funded will focus on the provision of security guarding and reception services at eu-LISA facilities. | Developments | The activities funded will focus on the provision of security guarding and reception services at eu-LISA facilities. |
Applicant Type This funding is designed for legal entities capable of providing professional security services, including both large corporations and smaller firms. | Applicant Type | This funding is designed for legal entities capable of providing professional security services, including both large corporations and smaller firms. |
Consortium The contract allows for a single applicant per lot, with no consortium requirement specified. | Consortium | The contract allows for a single applicant per lot, with no consortium requirement specified. |
Funding Amount The total funding amount available is €16,000,000, divided into €12,000,000 for security guarding services and €4,000,000 for reception services. | Funding Amount | The total funding amount available is €16,000,000, divided into €12,000,000 for security guarding services and €4,000,000 for reception services. |
Countries France is explicitly relevant as the location for service delivery, specifically in Strasbourg. | Countries | France is explicitly relevant as the location for service delivery, specifically in Strasbourg. |
Industry The funding targets the security services sector, specifically protective and reception services. | Industry | The funding targets the security services sector, specifically protective and reception services. |
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