Provision of reception services to the European Labour Authority

Overview

The European Labour Authority (ELA) is preparing to release a call for tenders to secure reception services at its office in Bratislava, Slovakia. This opportunity is presented as a planned negotiated procedure for a low or middle value contract, with a procedure identifier ELA/2025/MVP/0009-EXA. The role involves managing visitor communications, handling deliveries and mail, and maintaining records of visits.

Eligible applicants include service providers that can fulfill these receptionist duties. While specific organizational types are not strictly defined, they are implied to include entities from the EU or EEA. The nature of the contract is service-oriented, and the funding type is a procurement contract, indicating that the selected contractor will receive payment for their services.

The project is classified under administrative support services, specifically reception services (CPV code 79992000). The expected duration of the contract is a maximum of 48 months, structured as a framework agreement without reopening competition.

The application process consists of two stages: an initial expression of interest phase starting on May 14, 2025, and concluding on June 1, 2025, followed by the actual negotiated procedure expected to begin on June 16, 2025. There is no co-funding requirement outlined, and the specific financial details of the contract are yet to be disclosed.

The opportunity emphasizes operational efficiency rather than innovation, highlighting immediate service needs rather than research or development. Interested parties should prepare to express their interest electronically through the provided link as further details on procurement documents will be made available closer to the tender launch date.

Detail

This is a publication announcing the European Labour Authority's (ELA) intention to publish a future negotiated low or middle value procedure. This is not a call for tenders.

The procedure identifier is ELA/2025/MVP/0009-EXA.

The description of the planned call for tenders is as follows: ELA requires reception services at its office building located at Landererova 12 (L12), Bratislava. The receptionist will be situated in the main lobby of the L12 Building and will cater exclusively to ELA's office needs. The primary responsibilities of the receptionist will include communicating with ELA visitors, contractors, and building management, as well as managing deliveries and mail for the ELA office. A key aspect is maintaining a record of visits to ELA premises. A workspace will be provided at the reception desk in the main lobby, consisting of a chair, internet connection, laptop, and a cabinet/shelf for the receptionist's personal items. Therefore, ELA is seeking a contractor to provide receptionist services for the ELA office in Bratislava.

The procedure type is a planned negotiated procedure for a middle/low value contract. The estimated total value is not specified. The lead contracting authority is the European Labour Authority (ELA). The main classification (CPV) code is 79992000, which corresponds to reception services. The nature of the contract is for services. The maximum contract duration is 48 months. The framework agreement is a framework agreement without reopening of competition.

The start date for expression of interest is 2025-05-14 Europe/Brussels. The deadline for expression of interest is 01/06/2025 04:59 Europe/Bratislava. The indicative date of launch of the negotiated procedure is 2025-06-16 Europe/Bratislava.

Submissions must be sent exclusively at the address for submission given. The method of expression of interest is electronic. To express interest, use the provided "Express interest" link.

A question and answer section is available. To ask a question, one must log in. Public Q&A, FAQs, and a "My Q&A" section are available. Q&As can be downloaded as an Excel file.

A frequently asked question is: Where can I find the procurement documents for calls for tenders with ‘ExA' in the reference? The answer is that references featuring ‘ExA’ are not calls for tenders but publications announcing the contracting authority’s intent to launch a low or middle negotiated procedure in the future. This answer was published on 03/10/2024 16:32.

In summary, the European Labour Authority (ELA) is planning a negotiated procedure for a middle/low value contract to secure reception services for its Bratislava office. The services include managing visitors, handling mail, and maintaining visit records. The contract will last for a maximum of 48 months under a framework agreement without reopening of competition. The expression of interest phase begins on May 14, 2025, and concludes on June 1, 2025. The actual call for tenders is expected around June 16, 2025. This announcement is not the call for tenders itself, but a preliminary notice to inform potential contractors about the upcoming opportunity. Interested parties should express their interest electronically through the provided link.

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Breakdown

Eligible Applicant Types: The opportunity is open to contractors who can provide reception services. The specific types of organizations that can act as contractors are not explicitly defined, but it is implied that any entity capable of providing the required services is eligible. This could include SMEs, large enterprises, or other service providers.

Funding Type: This is a planned call for tenders, specifically a negotiated procedure for a middle/low value contract. Therefore, the funding type is procurement.

Consortium Requirement: The information does not explicitly state whether a single applicant or a consortium is required. However, given the nature of the services (reception services), it is more likely that a single contractor is expected to apply.

Beneficiary Scope (Geographic Eligibility): The opportunity is for reception services in Bratislava, Slovakia, for the European Labour Authority (ELA). While the exact geographic eligibility for the contractor isn't explicitly stated, it is implied that the contractor should be able to provide services in Bratislava. Therefore, it is likely open to entities within the EU, and possibly EEA or EU candidate countries, but this is not explicitly stated.

Target Sector: The target sector is services, specifically reception services. The CPV code provided (79992000) confirms this.

Mentioned Countries: Slovakia (specifically Bratislava) is mentioned as the location where the services are to be provided.

Project Stage: The project stage is for the provision of operational services, specifically reception services. It is not research, development, or demonstration, but rather the implementation of a service.

Funding Amount: The opportunity is described as a "middle/low value contract," but the estimated total value is not specified. Therefore, the funding range is variable, but expected to be on the lower end.

Application Type: The application type is a planned negotiated procedure. The first step is to express interest electronically.

Nature of Support: The beneficiaries (the contractor) will receive money in exchange for providing reception services. Therefore, the nature of support is monetary.

Application Stages: The application process involves at least two stages: expressing interest and then participating in the negotiated procedure. There may be further stages within the negotiated procedure itself. Therefore, the number of stages is 2 or more.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The information does not explicitly state whether co-funding is required.

Summary: This is a pre-announcement for a planned call for tenders by the European Labour Authority (ELA) for the provision of reception services in its Bratislava office. The ELA needs a receptionist to manage visitor communication, handle deliveries and mail, and maintain visit records. The procedure will be a negotiated procedure for a middle/low value contract. The maximum contract duration is 48 months and will be a framework agreement without reopening of competition. The first step for interested parties is to express their interest electronically, with a deadline of June 1, 2025. The indicative date for the launch of the negotiated procedure is June 16, 2025. This announcement is not a call for tenders itself, but rather a notification of an upcoming opportunity. The procedure identifier is ELA/2025/MVP/0009-EXA.

Short Summary

Impact
The funding aims to secure reception services for the European Labour Authority's office in Bratislava, ensuring efficient visitor management and administrative support.
Applicant
Applicants should possess skills in administrative support, customer service, and effective communication to manage reception duties.
Developments
The funding will support the provision of reception services, including visitor management, mail handling, and record-keeping.
Applicant Type
Service providers or companies capable of delivering receptionist services, specifically those based in the EU/EEA.
Consortium
This funding is designed for single applicants, as indicated by the framework agreement structure.
Funding Amount
The funding amount is variable, as specific financial details are not disclosed, but the contract duration is set for 48 months.
Countries
Slovakia is explicitly relevant as the location for the services to be provided.
Industry
The funding targets the administrative support services sector, specifically reception services.

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