Provision of graphic design services including static infographics and other design-related services

The European Commission, specifically the Publications Office, is seeking tenders for the provision of graphic design services, including the creation of static infographics and various design-related tasks. This procurement opportunity is identified by the code EC-OP/2025/OP/0020. The estimated contract value is €400,000 with a duration of 48 months. Submissions are open electronically, and the deadline for tender submissions is set for January 28, 2026, at 10:00:59 UTC+01:00, with the opening scheduled for the same day at 15:00:00 UTC+01:00.

Eligible applicants include service providers and design firms capable of delivering graphic design services. The criteria indicate that the opportunity is not specifically designed to favor small and medium-sized enterprises (SMEs), as the "smeSuitableIndicator" is marked as false, suggesting a preference for larger firms or those meeting specific requirements. The funding type is categorized as a service procurement contract and not a traditional grant.

The contract is structured as a framework agreement, which allows multiple service providers to be selected for ongoing service provision over the contract period. There are no consortium requirements, and only single entities are permitted to submit proposals.

Geographically, this procurement opportunity is expected to be available to entities within EU member states and potentially wider regions, aligning with EU public procurement rules.

The nature of the services sought includes static infographics, design-related services under the category defined by the Common Procurement Vocabulary (CPV) code 79822500. The proposal evaluation will be based on a quality-weighted model, favoring quality at 70% and price at 30%. Tender validity is set to six months from submission.

The application process is facilitated through an electronic submission system where bidders can raise questions before the deadline, with a cut-off for inquiries set for January 20, 2026, at 07:00 UTC+01:00. Mandatory registration for a Participant Identification Code (PIC) is required for participation.

Overall, this tender presents a substantial opportunity for firms specializing in graphic and design services to engage with a prominent EU institution, contributing to its communication efforts over a significant timeframe. Interested parties are encouraged to refer to the provided specifications and documents for detailed requirements and submission guidelines.

The European Commission, Publications Office is seeking tenders for the provision of graphic design services including static infographics and other design-related services. The procedure identifier is EC-OP/2025/OP/0020. This is an open procedure, and submissions must be electronic. The estimated total value of the tender is 400,000 EUR. The TED publication date is 12/12/2025. The main classification (CPV) code is 79822500 - Graphic design services. The nature of the contract is for services, and the maximum contract duration is 48 months. The award method is best price-quality ratio. This is a framework agreement, partly without reopening and partly with reopening of competition. The date and time of public opening is 28/01/2026 15:00 Europe/Luxembourg. The deadline for receipt of tenders is 28/01/2026 10:00 Europe/Luxembourg. The contracting authority is not bound to reply to questions submitted after 20/01/2026 07:00 Europe/Luxembourg. The TED reference is 240/2025 828733-2025.

The following documents are available for download:

EN1. ECOP2025OP0020 Invitation to tender Invitation letter Published on 12/12/2025 Version 1 No translations available
EN2. ECOP2025OP0020 Specifications Tender specifications Published on 12/12/2025 Version 1 No translations available
EN2.1 ECOP2025OP0020 Specifications annex2 financial tender locked Financial offer form Published on 12/12/2025 Version 1 No translations available
EN3. ECOP2025OP0020 draft FWC Draft contract Published on 12/12/2025 Version 1 No translations available
EN3.1 ECOP2025OP0020 draft FWC Appendix 2 Security requirements Draft contract annex Published on 12/12/2025 Version 1 No translations available
EN3.2 ECOP2025OP0020 draft FWC Appendix 3 Security baseline Draft contract annex Published on 12/12/2025 Version 1 No translations available
EN2.2 ECOP2025OP0020 Specifications TA I PDF Requirements Other invitation to tender document Published on 12/12/2025 Version 1 No translations available
EN2.3 ECOP2025OP0020 Specifications TA II Design brief Other invitation to tender document Published on 12/12/2025 Version 1 No translations available
EN2.4 ECOP2025OP0020 Specifications TA III Project 1 Other invitation to tender document Published on 12/12/2025 Version 1 No translations available
EN2.5 ECOP2025OP0020 Specifications TA IV Project 2 Other invitation to tender document Published on 12/12/2025 Version 1 No translations available

Submissions must be sent exclusively at the address for submission given. The submission method is electronic.

Some frequently asked questions (FAQ) and their answers related to the eSubmission system are:

How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Please make sure you use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, try the following steps: 1. Clear the cache and cookies on the Internet brows... Published on 13/02/2025 21:52

Which Internet browsers does eSubmission support? Please use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. You can access this link... Published on 13/02/2025 21:52

Is it possible to view the details of the submission after the deadline? The content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the u... Published on 13/02/2025 21:50

Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Depending on the type or step of procedure, you can find the submissions in one of these sections: In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to ... Published on 17/10/2024 21:40

Which size should attachments have? For attaching files to your tender submission, eSubmission accepts files that are less than 50 MB in size. Any larger sizes will not be accepted by the system. For the latest informa... Published on 17/10/2024 21:36

How should I name attachments in eSubmision? In eSubmission, you must name the attachments for your tender draft following the System Requirements. With regards to all attachment names, please see the following conditions: The ... Published on 03/10/2024 17:39

Can I submit a video in eSbmission? Which formats are supported? You can check the System Requirements of eSubmission: Published on 03/10/2024 17:37

I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action” ... Published on 03/10/2024 17:37

Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC i... Published on 03/10/2024 17:36

I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? When uploading a file in eSubmission, you must first make sure it follows the technical requirements of the system, which are as shown below. A)For procurement procedures: B)For req... Published on 03/10/2024 17:36

How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is 200 files. You are able to check the eSubmission System Requirements in the documentation by clicking... Published on 03/10/2024 17:35

Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Therefore, if your organisation alread... Published on 23/04/2024 18:14

How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. If your organisation is a bigger... Published on 23/04/2024 17:07

How many languages does the system support? The system is multilingual and supports all 24 official EU languages. Published on 01/04/2024 20:56

Which is the character set encoding in the system? The character set encoding is UTF-8. Published on 23/02/2024 00:58

Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism. Published on 23/02/2024 00:57

Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. M... Published on 22/02/2024 00:55

Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 22:32

In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 23:07

I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing... Published on 03/08/2021 23:05

In summary, this is a call for tenders by the European Commission, Publications Office, seeking graphic design services, including the creation of static infographics. The tender is valued at 400,000 EUR and will result in a framework agreement lasting up to 48 months. The submission deadline is January 28, 2026. Interested parties must submit their tenders electronically and should consult the provided documents for detailed specifications and requirements. A Participant Identification Code (PIC) is mandatory for participation. The eSubmission system supports various browsers and file types, with specific requirements outlined in the system documentation. The system also encrypts uploaded documents to ensure confidentiality.

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but based on the nature of the tender, it is likely open to companies or organizations that can provide graphic design services, including static infographics and other design-related services. This could include SMEs, large enterprises, or specialized design agencies.

Funding Type: The primary financial mechanism is procurement, specifically a service contract. The call is for tenders, indicating that the contracting authority is seeking to purchase services.

Consortium Requirement: The text mentions that a Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). This suggests that both single applicants and consortia are eligible.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated, but given that this is an EU funding and tenders portal, it is highly likely that the opportunity is primarily targeted at entities within the EU and potentially the EEA. The system supports all 24 official EU languages, further suggesting a focus on EU member states.

Target Sector: The target sector is graphic design services, including static infographics and other design-related services. This falls under the broader category of marketing and communication services.

Mentioned Countries: Luxembourg is explicitly mentioned as the time zone for the public opening and deadline for receipt of tenders is Europe/Luxembourg. The system supports all 24 official EU languages.

Project Stage: The project stage is not explicitly mentioned, but it is implied that the service providers should be at a commercialization stage, capable of delivering professional graphic design services.

Funding Amount: The estimated total value of this tender is 400,000 EUR.

Application Type: The application type is an open call for tenders, with electronic submission.

Nature of Support: Beneficiaries will receive money in exchange for providing graphic design services. This is a service contract.

Application Stages: The number of application stages is not explicitly stated, but it can be inferred that there are multiple stages, including submission of the tender, evaluation, and potential contract negotiation.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The co-funding requirement is not explicitly mentioned.

Summary:

This is a call for tenders (EC-OP/2025/OP/0020) issued by the European Commission, Publications Office, for the provision of graphic design services, including the creation of static infographics and other design-related services. The estimated total value of the tender is 400,000 EUR. The procedure type is an open procedure, and submissions must be made electronically. The TED reference for this tender is 240/2025 828733-2025. The TED publication date was 12/12/2025. The deadline for receipt of tenders is 28/01/2026 at 10:00 Europe/Luxembourg, and the public opening will take place on 28/01/2026 at 15:00 Europe/Luxembourg. The contracting authority is not bound to reply to questions submitted after 20/01/2026 at 07:00 Europe/Luxembourg. The maximum contract duration is 48 months, and the award method is based on the best price-quality ratio. The contract will be a framework agreement, partly without reopening and partly with reopening of competition.

To participate, tenderers must register for a Participant Identification Code (PIC). Submissions must be sent electronically, and the system supports various file types, with a maximum file size of 50 MB per attachment and a maximum of 200 files per tender. The system is multilingual and supports all 24 official EU languages, with UTF-8 character set encoding. The system encrypts all uploaded documents to ensure integrity and confidentiality. Tenderers can view and edit their draft submissions until the deadline. The eSubmission system supports the latest versions of Google Chrome and Mozilla Firefox.

 The documents related to this tender include:

 EN1. ECOP2025OP0020 Invitation to tenderInvitation letter
 EN2. ECOP2025OP0020 SpecificationsTender specifications
 EN2.1 ECOP2025OP0020 Specifications annex2 financial tender lockedFinancial offer form
 EN3. ECOP2025OP0020 draft FWCDraft contract
 EN3.1 ECOP2025OP0020 draft FWC Appendix 2 Security requirementsDraft contract annex
 EN3.2 ECOP2025OP0020 draft FWC Appendix 3 Security baselineDraft contract annex
 EN2.2 ECOP2025OP0020 Specifications TA I PDF RequirementsOther invitation to tender document
 EN2.3 ECOP2025OP0020 Specifications TA II Design briefOther invitation to tender document
 EN2.4 ECOP2025OP0020 Specifications TA III Project 1Other invitation to tender document
 EN2.5 ECOP2025OP0020 Specifications TA IV Project 2Other invitation to tender document

 This tender is an opportunity for graphic design service providers to secure a contract with the European Commission, Publications Office, to provide design services for a maximum of 48 months.