Prestations de services de nettoyage et d’entretien des bâtiments occupés et/ou gérés par la Commission européenne au Luxembourg

The European Commission, through its Office for Infrastructure and Logistics in Luxembourg (OIL), has issued a call for tenders (EC-OIL/2025/OP/0003) for cleaning and maintenance services at its buildings in Luxembourg. This is an open public procurement opportunity divided into three lots, designed to cover various aspects of facilities management. The tender, published on August 20, 2025, requires electronic submission, with a deadline for submissions set for September 26, 2025, at 16:00 Luxembourg time. The public opening of tenders will take place on September 29, 2025, at 11:00.

Lot 1 focuses on regular cleaning services, which includes comprehensive cleaning of premises, windows, and various surfaces, along with the supply of cleaning products, snow clearance, and maintenance of green areas. Specific services in this lot also include routine cleaning, special cleaning needs, and the secure destruction of documents.

Lot 2 concerns pest control services, alongside the provision and maintenance of hygiene containers and dust control mats. This lot emphasizes logistical support for hygiene services in the European Commission's facilities.

Lot 3 entails independent audit services aimed at assessing the quality of cleaning and maintenance operations. This lot is crucial for ensuring that contractors meet performance standards and can help the European Commission identify any deficiencies in service delivery.

The contract will last for a maximum of 48 months, with an initial term of 12 months that can be renewed up to three times. The award criterion for this tender is based solely on price, with an emphasis on selecting the lowest bid.

Eligible applicants for this tender include large enterprises and SMEs capable of providing the required services, although the tender data indicates a preference for larger companies due to its complex nature. Both single applicants and consortiums can apply, allowing for flexibility in how bids are structured.

The procurement is classified under CPV code 90911200 for cleaning services and is intended for service delivery at specified locations in Luxembourg. Successful bidders will receive payment for their services under the framework contract, as there is no funding provided in the form of grants or subsidies.

Overall, this tender represents a significant commercial opportunity for qualified service providers in the facility management sector. Interested participants must ensure they comply with all submission requirements and have an established presence or capability to operate in Luxembourg to deliver the required services effectively.

The European Commission, specifically the OIL Office Infrastructures et Logistique in Luxembourg, has published a call for tenders, EC-OIL/2025/OP/0003, for cleaning and maintenance services for buildings occupied and/or managed by the European Commission in Luxembourg. The TED reference for this tender is 158/2025 544271-2025. This is an open procedure, and submissions must be electronic. The estimated total value is not specified. The publication date is August 20, 2025. The main classification CPV code is 90911200 Building-cleaning services.

The tender is divided into three lots:

Lot 1: Regular cleaning of premises, windows, and glazed surfaces; periodic cleaning; supply of cleaning products and accessories; snow removal and salt spreading; maintenance of green spaces and rental of indoor plants. This lot focuses on cleaning, supply of products, maintenance of green spaces and related services in buildings occupied or to be occupied by the EC in Luxembourg. The services are divided into several posts: 1. Post 1: Standard cleaning program a. Basic cleaning of premises (Post 1.a) b. Cleaning for catering (Post 1.b) c. Cleaning of computer rooms (Post 1.c) 2. Post 2: Periodic and specific cleaning at low frequency (max. 12x/year) 3. Post 3: Cleaning of interior and exterior windows, and interior glazed partitions 4. Post 4: Supply of products and accessories 5. Post 5: Occasional cleaning services, depending on the needs of the EC 6. Post 6: Snow removal, ice treatment and salt spreading 7. Post 7: Standard outdoor maintenance and waste preparation program 8. Post 8: Maintenance of green spaces 9. Post 9: Rental and/or maintenance of indoor plants 10. Post 10: Optional services related to the maintenance of green spaces 11. Post 11: Secure destruction of documents and data carriers. The nature of the contract is for services, with a maximum contract duration of 48 months. The award method is based on the lowest price. It is a framework agreement without reopening of competition.

Lot 2: Pest control and provision and maintenance of hygienic containers and dust control mats. This lot concerns the implementation of logistics to ensure a hygiene service in the buildings occupied (or to be occupied) by the European Commission in the Grand Duchy of Luxembourg. It consists of the following services: Post 1 Regular services: Provision and maintenance of hygienic containers; Provision and maintenance of dust control and absorbent mats; Pest control. Post 2 Occasional services related to the object of the contract. The nature of the contract is for services, with a maximum contract duration of 48 months. The award method is based on the lowest price. It is a framework agreement without reopening of competition.

Lot 3: Provision of contradictory audit services and support for the quality of cleaning and maintenance operations. This lot concerns the provision of hygiene and cleanliness control services in the buildings occupied or to be occupied by the EC in the Grand Duchy of Luxembourg. The objective is to carry out objective audits, which help the contract managers to measure the performance of the contractor of lot 1 and correct any shortcomings where necessary. The nature of the contract is for services, with a maximum contract duration of 48 months. The award method is based on the lowest price. It is a framework agreement without reopening of competition.

Key Milestones:

TED publication date: August 20, 2025
Date and time of public opening: September 29, 2025, 11:00 Europe/Luxembourg
Deadline for receipt of tenders: September 26, 2025, 16:00 Europe/Luxembourg
Deadline for submitting questions: September 18, 2025, 06:00 Europe/Luxembourg

A total of 29 documents are available for download, including:

FROIL.06 PO 2025 0003 Invitation à soumissionner Invitation letter Published on 20/08/2025 All lots Version 1 No translations available
FRCChPartie 1 Spécifications Administratives + SA1,SA3-5 Tender specifications adm. part Published on 20/08/2025 All lots Version 1 No translations available
FRCChPartie 2 Spécifications Techniques Technical specifications Published on 20/08/2025 All lots Version 1 No translations available
FRST1 Liste des bâtiments Technical specifications Published on 20/08/2025 All lots Version 1 No translations available
FRST B Spécifications Techniques LOT 2 Technical specifications Published on 20/08/2025 Lot 2 Version 1 No translations available
FRST2a Fiches descriptives des bâtiments Technical specifications Published on 20/08/2025 All lots Version 1 No translations available
FRST2b Surface par bâtiment et codes de mesurage Technical specifications Published on 20/08/2025 All lots Version 1 No translations available
FRST C Spécifications Techniques LOT 3 Technical specifications Published on 20/08/2025 Lot 3 Version 1 No translations available
FRST A Spécifications Techniques LOT 1 Technical specifications Published on 20/08/2025 Lot 1 Version 1 No translations available
FRST3 Liste locaux entreposage à disposition contractant Technical specifications Published on 20/08/2025 Lot 1 Version 1 No translations available

Submissions must be sent exclusively via electronic means to the address provided in the submission terms.

Some frequently asked questions (FAQ) are answered. For example, the system supports 24 official EU languages and uses UTF-8 character set encoding. The system encrypts all uploaded documents. The maximum file size for attachments is 50 MB, and the maximum number of attachments per submission is 200. The latest versions of Google Chrome or Mozilla Firefox are recommended for eSubmission. A Personal Identification Code (PIC) is mandatory to participate in this call for tenders.

In summary, this is a call for tenders by the European Commission for cleaning and maintenance services of its buildings in Luxembourg. The tender is divided into three lots covering various aspects of building maintenance, from regular cleaning and green space maintenance to pest control and quality audits. The contract duration is 48 months, and the award will be based on the lowest price. Interested parties must submit their tenders electronically by September 26, 2025, and should consult the provided documents for detailed specifications and requirements. A PIC code is required for participation.

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but based on the nature of the tender, it is likely open to companies or organizations that provide cleaning, maintenance, pest control, and auditing services. This could include SMEs, large enterprises, and potentially specialized non-profits or other organizations with relevant expertise.

Funding Type: This is a procurement opportunity, specifically a service contract. The selected tenderers will be contracted to provide cleaning, maintenance, and related services to the European Commission buildings in Luxembourg.

Consortium Requirement: The opportunity does not explicitly state whether a single applicant or a consortium is required. It is possible that both single applicants and consortia are eligible, but this would need to be confirmed in the tender documents.

Beneficiary Scope (Geographic Eligibility): The services are to be provided in Luxembourg, suggesting that the primary geographic focus is on companies or organizations operating within the EU, and more specifically, those capable of providing services in Luxembourg. The tender documents would need to be consulted to confirm any specific geographic restrictions or preferences.

Target Sector: The target sector is facilities management, encompassing building cleaning services, pest control, hygiene services, landscaping, and audit services. The specific sectors targeted include: Building cleaning, Janitorial services, Pest control, Hygiene services, Landscaping and grounds maintenance, Audit and quality control.

Mentioned Countries: Luxembourg is explicitly mentioned as the location where the services are to be performed.

Project Stage: The project stage is operational. The tender is for the provision of ongoing cleaning, maintenance, and auditing services for existing buildings.

Funding Amount: The estimated total value of the tender is not provided in the scraped content.

Application Type: The application type is an open call for tenders, with electronic submission.

Nature of Support: The beneficiaries will receive service contracts, meaning they will be paid for providing cleaning, maintenance, pest control, and auditing services. This is a monetary compensation for services rendered, not a grant or other form of non-reimbursable funding.

Application Stages: The number of application stages is not explicitly detailed, but it would typically involve at least two stages: submission of the tender and evaluation of the tender. There may be additional stages such as clarification requests or contract negotiation.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: There is no mention of a co-funding requirement.

Summary:

This opportunity is a call for tenders (EC-OIL/2025/OP/0003) issued by the European Commission, specifically the Office for Infrastructure and Logistics in Luxembourg (OIL). The purpose of the tender is to procure services related to the cleaning and maintenance of buildings occupied and/or managed by the European Commission in Luxembourg. The tender is divided into three lots:

Lot 1: Regular cleaning of premises, windows, and glazed surfaces; periodic cleaning; supply of cleaning products and accessories; snow removal and salt spreading; maintenance of green spaces and rental of indoor plants. This lot includes various sub-services such as basic cleaning, cleaning for catering areas, cleaning of IT rooms, periodic cleaning, window cleaning, supply of products, ad-hoc cleaning, snow removal, waste management, green space maintenance, indoor plant rental, and secure document destruction.

Lot 2: Pest control and provision and maintenance of hygiene containers and dust control mats. This lot focuses on hygiene services, including the provision and maintenance of hygiene containers, dust control mats, and pest control services.

Lot 3: Independent audit services and support for the quality of cleaning and maintenance operations. This lot involves providing objective audits to measure the performance of the contractor for Lot 1 and to identify and correct any deficiencies.

The procedure type is an open procedure, and submissions must be made electronically. The maximum contract duration is 48 months. The award method is based on the lowest price. The TED publication date is August 20, 2025, and the deadline for receipt of tenders is September 26, 2025, at 16:00 Europe/Luxembourg time. The public opening of the tenders will take place on September 29, 2025, at 11:00 Europe/Luxembourg time. The contracting authority is not bound to reply to questions submitted after September 18, 2025, at 06:00 Europe/Luxembourg time.

To participate, tenderers must submit their proposals electronically through the designated eSubmission system, ensuring that all attachments comply with the system requirements (e.g., file size limit of 50 MB per file, maximum of 200 files per submission). A Participant Identification Code (PIC) is mandatory for participation. The system supports all 24 official EU languages and uses UTF-8 character set encoding. The system encrypts all uploaded documents to ensure integrity and confidentiality.