Cleaning Services for the Delegation of the European Union to the Republic of North Macedonia

The European External Action Service (EEAS) has issued an open call for tenders under the identifier EEAS/DELMKDS/2025/OP/0083. This call is for the provision of cleaning services at the office premises of the Delegation of the European Union to North Macedonia. The estimated total value of the contract is €480,000, with a maximum duration of 48 months.

Eligible applicants are legal entities capable of providing cleaning services, with no specific restrictions on small and medium-sized enterprises, indicating that both large and small service providers can apply. While the tender is focused on cleaning services for the EU delegation, it does not explicitly limit applicants to local entities in North Macedonia, allowing for participation from companies based in EU member states or associated countries.

The procurement method is a service contract, emphasizing the monetary payment for the services rendered. The submission method is electronic, and the tender is open for proposals until June 11, 2025, at 12:00 CET. The evaluation of proposals will be based on a best price-quality ratio, with 60% of the score attributed to quality considerations and 40% to pricing.

The tender process consists of likely multiple stages, including proposal submission, with evaluators assessing participants based on their suitability for professional activity, economic and financial standing, and technical and professional ability. Key dates include the public opening of tenders on June 18, 2025.

Participants are required to obtain a Personal Identification Code (PIC) as a prerequisite for submitting a tender. Various documents related to the tender, including specifications and forms, are available for download. Questions regarding the tender must be submitted by June 2, 2025, as the contracting authority won't respond to inquiries made after this date.

In summary, this tender presents an opportunity for qualified entities to offer cleaning services to the EU delegation in North Macedonia, with significant funding available and an emphasis on both quality and cost in the evaluation process.

The European External Action Service (EEAS) is launching an open procedure call for tenders, identified as EEAS/DELMKDS/2025/OP/0083, for cleaning services for the office premises of the Delegation of the European Union to the Republic of North Macedonia. The estimated total value of the contract is 480,000 EUR. The maximum contract duration is 48 months.

The TED reference for this call for tenders is 79/2025 261717-2025. There are change notices associated with this tender, specifically on 26/05/2025, with TED reference 100/2025 00336752-2025.

The submission method is electronic, and the procedure is open for submission. The award method will be based on the best price-quality ratio, and a framework agreement without reopening of competition will be used.

Selection criteria include: Suitability to pursue the professional activity, Economic and financial standing, and Technical and professional ability. Detailed information on these criteria can be found in the procurement documents.

Key milestones include: The TED publication date is 23/04/2025. The date and time of the public opening is 18/06/2025 at 15:00 Europe/Skopje. The deadline for receipt of tenders is 11/06/2025 at 12:00 Europe/Skopje. The contracting authority is not bound to reply to questions submitted after 02/06/2025 at 05:00 Europe/Skopje.

The main classification (CPV) code for this tender is 90910000, which corresponds to cleaning services. The nature of the contract is for services.

The following documents are available for download: Tender specifications Part I - Cleaning services (published 23/04/2025, Version 1, no translations available), Declaration on honour (tender) (published 23/04/2025, Version 1, no translations available), Draft Framework contract cleaning services (published 23/04/2025, Version 1, no translations available), Request to participate form (published 23/04/2025, Version 1, no translations available), Tender Specification Part II- Technical specifications (published 23/04/2025, Version 1, no translations available), Corrigendum (published 22/05/2025, Version 1, no translations available), CORRECTED Invitation to tender EEASDELMKDS2025OP0083 CLEANING SERVICES (published 22/05/2025, Version 1, no translations available), and Invitation to tender EEASDELMKDS2025OP0083 CLEANING SERVICES FOR THE OFFICE PREMISE (published 23/04/2025, Version 1, no translations available).

Submissions must be sent exclusively via electronic submission.

A list of frequently asked questions (FAQ) is provided, addressing technical issues related to the eSubmission system. These include: How to proceed if the system is slow, which internet browsers are supported (Google Chrome or Mozilla Firefox), whether it is possible to view submission details after the deadline (no, due to encryption), where to find submissions in the Funding & Tenders portal, the maximum size of attachments (50 MB), how to name attachments, whether video submissions are allowed (check system requirements), how to view procurement documents after receiving an invitation, the necessity of a Personal Identification Code (PIC), how to handle file upload errors, the maximum number of attachments allowed (200), why tenderers need a PIC (mandatory for participation), how to register an organization and get a PIC, the validity period of a PIC (unique and not limited in time), the number of languages supported (24 official EU languages), the character set encoding (UTF-8), whether the system uses encryption (yes), which file types are supported (specified in system requirements), whether draft submissions can be viewed and edited until the deadline (yes), whether a "Legal form: UNKNOWN" display issue in the submission report is a problem (no, it is just a display issue), and whether receiving an automatic email about the deadline after submitting on time means the submission was not correctly sent (no, it is an auto-generated notification).

In summary, this is a call for tenders by the European External Action Service for cleaning services for their office premises in the Republic of North Macedonia. The tender is an open procedure with electronic submission, and the contract will be awarded based on the best price-quality ratio. The estimated value is 480,000 EUR for a maximum duration of 48 months. Interested parties must submit their tenders electronically by 11/06/2025, and a PIC is mandatory for participation. Several documents are available for download, including tender specifications, a declaration on honour, a draft framework contract, and technical specifications. The FAQ section addresses common technical issues related to the eSubmission system.

Eligible Applicant Types: The eligible applicant types are not explicitly stated in the provided text. However, based on the nature of the tender (cleaning services), it can be inferred that eligible applicants are likely to be companies or organizations that provide cleaning services. This could include SMEs, large enterprises, or other types of service providers with the relevant expertise and capacity.

Funding Type: The funding type is procurement, specifically a service contract. The tender is for cleaning services, indicating that the selected applicant will be awarded a contract to provide these services in exchange for payment.

Consortium Requirement: The text does not explicitly state whether a consortium is required or if a single applicant is sufficient. However, the FAQ section mentions that a Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). This suggests that both single applicants and consortia are eligible to apply.

Beneficiary Scope (Geographic Eligibility): The tender is specifically for cleaning services for the Delegation of the European Union to the Republic of North Macedonia. While the text doesn't explicitly restrict applicants to North Macedonia, it strongly implies that the service provider must be able to operate and provide services in North Macedonia. Therefore, the geographic eligibility is likely focused on companies or organizations operating in North Macedonia, potentially including those from the EU or other countries with a presence in North Macedonia.

Target Sector: The target sector is services, specifically cleaning services. The Common Procurement Vocabulary (CPV) code provided, 90910000, confirms this.

Mentioned Countries: The Republic of North Macedonia is explicitly mentioned.

Project Stage: This is not a project in the traditional sense but rather a service provision contract. The expected stage is operational, meaning the selected applicant will be expected to provide cleaning services immediately upon contract award.

Funding Amount: The estimated total value of the tender is 480,000 EUR.

Application Type: The application type is an open call for tenders, with electronic submission.

Nature of Support: The beneficiaries will receive money in exchange for services rendered.

Application Stages: The number of application stages is not explicitly stated, but it can be inferred that there are multiple stages, including submission of the tender, evaluation of the tender based on selection criteria (suitability to pursue the professional activity, economic and financial standing, technical and professional ability), and contract award.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The text does not mention any co-funding requirements.

Summary:

This is a call for tenders issued by the European External Action Service (EEAS) for cleaning services for the office premises of the Delegation of the European Union to the Republic of North Macedonia. The procedure identifier is EEAS/DELMKDS/2025/OP/0083. The estimated total value of the contract is 480,000 EUR, and the maximum contract duration is 48 months. The submission method is electronic, and the deadline for receipt of tenders is 11/06/2025 at 12:00 Europe/Skopje. The award method is based on the best price-quality ratio, and the contract will be a framework agreement without reopening of competition.

The tender documents include Tender specifications Part I - Cleaning services, Declaration on honour, Draft Framework contract cleaning services, Request to participate form, Tender Specification Part II- Technical specifications, Corrigendum, CORRECTED Invitation to tender, and Invitation to tender.

To participate, tenderers must register for a Personal Identification Code (PIC). The eSubmission system supports various file types and has specific requirements for attachment names and sizes (less than 50 MB per file, up to 200 files per submission). The system is multilingual and supports all 24 official EU languages.

The selection criteria include suitability to pursue the professional activity, economic and financial standing, and technical and professional ability. Further details on these criteria can be found in the procurement documents.

The contracting authority is not bound to reply to questions submitted after 02/06/2025 at 05:00 Europe/Skopje. The date and time of the public opening is 18/06/2025 at 15:00 Europe/Skopje.