Cleaning services eu-LISA sites in Euro Metropole of Strasbourg

The European Union Agency for the Operational Management of Large-Scale IT Systems (eu-LISA) has announced a procurement tender for cleaning services at its sites in the Euro Metropole of Strasbourg. This opportunity falls under a public procurement process identified with the reference number LISA/SXB/2025/OP/0003 and has a total estimated value of 3,000,000 EUR. The duration of the contract is set for 48 months, with an initial phase of 12 months that may be renewed three times.

Eligible applicants for this tender include economic operators, specifically companies that provide cleaning services. The tender is open to both SMEs and larger enterprises, although it is noted that it is not explicitly targeted toward SMEs. The tender is categorized under a procurement contract for services, which means funding will be routed through the provision of these services, rather than as a grant.

There is no requirement for a consortium, allowing a single applicant to participate. The geographic eligibility indicates that entities from the EU are allowed to apply, adhering to standard EU public procurement rules. The service requires performance in France, specifically Strasbourg, reinforcing the necessity for contractors to operate within this area.

The services sought fall under the sector of cleaning, classified by the CPV code 90919200. The application process is categorized as an open call, with submissions accepted electronically through the designated EU portal. The deadline for submitting tenders is September 15, 2025, while further clarifications can be sought until September 5, 2025.

Evaluations will be based on an award criteria that weighs 60% on quality and 40% on price. There is no requirement for co-funding from bidders. Importantly, the tender documents will provide comprehensive guidelines and specifications, including those relevant to submission formats and limits on file sizes.

In summary, this procurement tender represents a significant opportunity for cleaning service providers looking to engage with EU institutions, with the main focuses being on high-quality service delivery at a competitive price. Interested parties must ensure compliance with all requirements set forth in the tender documents and submit their proposals electronically by the deadline.

The European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) has issued a call for tenders for cleaning services at its sites in the Euro Metropole of Strasbourg. The TED reference for this call is 132/2025 457458-2025. The procedure identifier is LISA/SXB/2025/OP/0003. This is an open procedure, and submissions must be made electronically. The estimated total value of the contract is 3,000,000 EUR. The TED publication date is 14/07/2025. The main classification (CPV) code is 90919200, which refers to office cleaning services. The nature of the contract is for services, and the maximum contract duration is 48 months. The award method will be based on the best price-quality ratio. This is a framework agreement without reopening of competition. The deadline for receipt of tenders is 15/09/2025 at 12:00 Europe/Paris time. The contracting authority is not bound to reply to questions submitted after 05/09/2025 at 05:00 Europe/Paris time. The date and time of public opening is 16/09/2025 10:00 Europe/Paris.

There are 26 documents available for download related to this tender, including:

Invitation to tender in English (ENEN-Invitation to tender LISASXB2025OP0003 Cleaning services eu-LISAInvitation letterPublished on 14/07/2025Version 1 No translations available)
Invitation to tender in French (FRFR-Invitation to tender LISASXB2025OP0003 Cleaning services eu-LISA FRInvitation letterPublished on 14/07/2025Version 1 No translations available)
Tender specifications in French (FRAnnex I to Invitation Tender Specifications FRTender specificationsPublished on 14/07/2025Version 1 No translations available)
Tender specifications in English (ENAnnex I to Invitation Tender SpecificationsTender specificationsPublished on 14/07/2025Version 1 No translations available)
Draft contract in French (FRAnnex II to Invitation Draft FWC FRDraft contractPublished on 14/07/2025Version 1 No translations available)
Draft contract in English (ENAnnex II to Invitation Draft FWCDraft contractPublished on 14/07/2025Version 1 No translations available)
Site Visit Guidelines in English (ENAnnex III to Invitation Site Visit GuidelinesInvitation letterPublished on 14/07/2025Version 1 No translations available)
Site Visit Guidelines in French (FRAnnex III to Invitation Site Visit Guidelines FRInvitation letterPublished on 14/07/2025Version 1 No translations available)
List of documents in French (FRAnnex 1 List of documents FRTender specificationsPublished on 14/07/2025Version 1 No translations available)
List of documents in English (ENAnnex 1 List of documentsTender specificationsPublished on 14/07/2025Version 1 No translations available)

Submissions must be sent exclusively via electronic submission.

Some frequently asked questions (FAQ) and their answers are available:

How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, clear the cache and cookies.
Which Internet browsers does eSubmission support? Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements.
Is it possible to view the details of the submission after the deadline? No, the content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload.
Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Depending on the type or step of procedure, you can find the submissions in one of these sections: In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate in restricted calls, and ESPD requests. In ‘My Area’ > ‘My Formal Notifications’: requests for clarifications (received from the contracting authority). In ‘My Area’ > ‘My Tasks’: requests for information (sent by the contracting authority).
Which size should attachments have? eSubmission accepts files that are less than 50 MB in size.
How should I name attachments in eSubmission? Follow the System Requirements.
Can I submit a video in eSubmission? Which formats are supported? Check the System Requirements of eSubmission.
I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action” column.
Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC is not mandatory.
I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? Make sure it follows the technical requirements of the system.
How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is 200 files.
Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate.
How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register.
What is the validity period of a PIC? A PIC is unique and its validity is not limited in time.
How many languages does the system support? The system is multilingual and supports all 24 official EU languages.
Which is the character set encoding in the system? The character set encoding is UTF-8.
Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism.
Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question.
Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted.
In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit.
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing your submission.

In summary, eu-LISA is seeking a contractor to provide cleaning services for its sites located in the Euro Metropole of Strasbourg. This is a significant opportunity with an estimated total value of 3 million EUR and a contract duration of up to 48 months. The tender process is an open procedure, meaning any eligible organization can apply. The selection will be based on the best price-quality ratio, so potential bidders should focus on offering competitive pricing while demonstrating their ability to deliver high-quality cleaning services. The deadline for submitting tenders is September 15, 2025. Interested parties should carefully review all the provided documents, including the tender specifications, draft contract, and site visit guidelines, to prepare a comprehensive and compliant proposal. A key requirement is to obtain a Participant Identification Code (PIC) and to submit the tender electronically through the designated EU portal, ensuring all technical requirements for file formats and sizes are met.

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but based on the nature of the tender (cleaning services), it is likely that eligible applicants include companies, SMEs, and large enterprises specializing in cleaning services.

Funding Type: Procurement. This is a call for tenders, indicating a procurement process where the contracting authority (eu-LISA) is seeking to purchase services.

Consortium Requirement: The text mentions that a Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). This suggests that both single applicants and consortia are eligible.

Beneficiary Scope (Geographic Eligibility): The cleaning services are for eu-LISA sites in the Euro Metropole of Strasbourg. While the geographic eligibility of the applicants isn't explicitly stated, it is implied that applicants should be based in the EU or have the capacity to provide services in Strasbourg, France.

Target Sector: The target sector is services, specifically office cleaning services.

Mentioned Countries: France (Strasbourg is located in France).

Project Stage: This is an operational procurement, so the expected maturity is commercialization.

Funding Amount: The estimated total value is 3,000,000 EUR.

Application Type: Open call. The procedure type is explicitly stated as an "Open procedure".

Nature of Support: Non-monetary services. The successful tenderer will receive a service contract to provide cleaning services.

Application Stages: The number of application stages is not explicitly stated, but it can be inferred that there will be at least two stages: submission of the tender and evaluation of the tenders.

Success Rates: Success rates are not mentioned in the provided text.

Co-funding Requirement: Co-funding is not mentioned, and is not expected in a procurement contract. Therefore, the answer is no.

Summary:

This is a call for tenders issued by the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom (eu-LISA). The tender, identified as LISA/SXB/2025/OP/0003, is for cleaning services at eu-LISA sites located in the Euro Metropole of Strasbourg, France. The estimated total value of the contract is 3,000,000 EUR, and the maximum contract duration is 48 months. The procedure type is an open procedure, meaning any interested and qualified economic operator can submit a tender. The award method will be based on the best price-quality ratio. Submissions must be sent electronically. The TED publication date was 14/07/2025, and the deadline for receipt of tenders is 15/09/2025 at 12:00 Europe/Paris time. The public opening of the tenders will be on 16/09/2025 at 10:00 Europe/Paris time. The contracting authority is not bound to reply to questions submitted after 05/09/2025 05:00 Europe/Paris. A Personal Identification Code (PIC) is mandatory for participation, whether as a single tenderer or as part of a consortium. The eSubmission system supports various file types and has specific requirements for attachment names and sizes (files should be less than 50 MB, and a maximum of 200 files can be uploaded per tender). The system supports all 24 official EU languages and uses encryption to ensure the integrity and confidentiality of the information.