Cleaning and small gardening services for the European Union Delegation to the Republic of Moldova

This opportunity involves a tender for the provision of cleaning and small gardening services to the European Union Delegation in the Republic of Moldova, identified by the procedure ID EEAS/DELMDAC/2025/OP/0156. The tender aims to establish a framework service contract with an estimated total value of €560,000 over a maximum duration of 48 months. The application process is open and electronic submissions are required, with a deadline set for November 28, 2025, at 12:00 PM local time. The public opening of tenders will occur on December 2, 2025, at 11:00 AM.

Eligible entities for this tender include service providers capable of fulfilling the requirements specified, although small and medium-sized enterprises may not find this opportunity particularly suitable as indicated by the "smeSuitableIndicator." The tender is structured as a service procurement contract, specifically a "framework service contract without requirements or conditions," distinguishing it from grants or subsidies.

There is no consortium requirement, allowing single applicants to submit tenders independently. However, entities must register for a Personal Identification Code (PIC) to participate, indicating that they should be legally registered organizations. The procurement is aimed specifically at the Republic of Moldova, addressing the needs of the EU Delegation located there.

The core of the tender pertains to cleaning and small gardening services as outlined in the Common Procurement Vocabulary (CPV) code 90910000. This procurement is geared towards operational services at an established diplomatic mission, emphasizing the need for ongoing facility maintenance rather than research or development projects.

The evaluation of tenders will follow a 60% quality and 40% price ratio, ensuring a balanced approach to selecting a contractor that can provide high-quality services while remaining cost-effective. Bidders are advised that questions regarding the tender must be submitted before November 20, 2025, as the contracting authority will not address inquiries after that date.

Tender documents, including invitations, specifications, and contracts, are available for download. They emphasize the multilingual accessibility of the tender procedure, supporting all 24 official EU languages. The system also ensures document encryption and allows for a maximum upload of 200 files, not exceeding 50 MB each. This tender represents a standard procurement mechanism used by the EU to outsource essential services necessary for its operations globally.

This is an invitation to tender for cleaning and small gardening services for the European Union Delegation to the Republic of Moldova. The procedure identifier is EEAS/DELMDAC/2025/OP/0156. The submission method is electronic and the call is open for submission. The contracting authority, the European External Action Service (EEAS), intends to conclude a framework service contract for these services, as detailed in the procurement documents. The procedure type is an open procedure. The estimated total value of the contract is 560,000 EUR. The TED publication date is 24/10/2025. The main classification (CPV) code is 90910000, which refers to cleaning services. The nature of the contract is for services, with a maximum contract duration of 48 months. The award method is based on the best price-quality ratio. It is a framework agreement without reopening of competition. The date and time of the public opening is 02/12/2025 at 11:00 Europe/Chisinau. The deadline for receipt of tenders is 28/11/2025 at 12:00 Europe/Chisinau. The contracting authority is not bound to reply to questions submitted after 20/11/2025 at 06:00 Europe/Chisinau. The TED reference is 2025/S 205-704904.

The following documents are available for download:
1. Invitation to tender Invitation letter, published on 24/10/2025, Version 1, no translations available.
2. Tender specifications part 1 Tender specifications, published on 24/10/2025, Version 1, no translations available.
3. Tender specifications part 2 - Technical specifications Technical specifications, published on 24/10/2025, Version 1, no translations available.
4. Declaration of honour Declaration on honour (tender), published on 24/10/2025, Version 1, no translations available.
5. Draft Framework contract Draft contract, published on 24/10/2025, Version 1, no translations available.
6. Request to participate Other invitation to tender document, published on 24/10/2025, Version 1, no translations available.

Submissions must be sent exclusively at the address for submission given. The submission method is electronic.

Regarding questions and answers, tenderers must log in to create questions. There are FAQs available. There are currently no public Q&A items.

Some frequently asked questions (FAQs) are answered:
1. How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, clear the cache and cookies. Published on 13/02/2025 21:52.
2. Which Internet browsers does eSubmission support? Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. Published on 13/02/2025 21:52.
3. Is it possible to view the details of the submission after the deadline? No, the content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Published on 13/02/2025 21:50.
4. Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Submissions can be found in ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate. Published on 17/10/2024 21:40.
5. Which size should attachments have? eSubmission accepts files that are less than 50 MB in size. Published on 17/10/2024 21:36.
6. How should I name attachments in eSubmission? Name the attachments following the System Requirements. See the following conditions: The attachment names must follow the system requirements. Published on 03/10/2024 17:39.
7. Can I submit a video in eSubmission? Which formats are supported? Check the System Requirements of eSubmission. Published on 03/10/2024 17:37.
8. I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action”. Published on 03/10/2024 17:37.
9. Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC is not mandatory. Published on 03/10/2024 17:36.
10. I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? Make sure it follows the technical requirements of the system. Published on 03/10/2024 17:36.
11. How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is 200 files. Published on 03/10/2024 17:35.
12. Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Published on 23/04/2024 18:14.
13. How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. Published on 23/04/2024 17:07.
14. How many languages does the system support? The system is multilingual and supports all 24 official EU languages. Published on 01/04/2024 20:56.
15. Which is the character set encoding in the system? The character set encoding is UTF-8. Published on 23/02/2024 00:58.
16. Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism. Published on 23/02/2024 00:57.
17. Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. Published on 22/02/2024 00:55.
18. Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 22:32.
19. In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 23:07.
20. I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing. Published on 03/08/2021 23:05.

In summary, this tender is an invitation for companies to bid on a framework service contract to provide cleaning and small gardening services to the European Union Delegation in Moldova. The contract is valued at an estimated 560,000 EUR and will last for 48 months. The tendering process is electronic, and the deadline for submissions is November 28, 2025. The award will be based on the best price-quality ratio. Interested parties must register for a PIC (Personal Identification Code) and submit their tenders electronically following specific system requirements, including file size and naming conventions. The eSubmission system supports all 24 official EU languages and uses encryption to ensure the confidentiality of the information.

Eligible Applicant Types: The eligible applicant types are not explicitly stated in the provided text. However, given that this is a call for tenders for services, it can be inferred that eligible applicants could include companies, firms, service providers, or other legal entities capable of providing cleaning and small gardening services. The requirement for a PIC (Personal Identification Code) suggests that registered organizations are targeted.

Funding Type: The funding type is procurement, specifically a framework service contract.

Consortium Requirement: The text mentions that a PIC is mandatory to participate as a sole candidate/tenderer or as a member of a group (consortium). Therefore, both single applicants and consortia are eligible.

Beneficiary Scope (Geographic Eligibility): The specific geographic eligibility is not explicitly stated, but the tender is for services to the European Union Delegation to the Republic of Moldova. This suggests that applicants should be based in or have the capacity to operate in the Republic of Moldova.

Target Sector: The target sector is cleaning and gardening services.

Mentioned Countries: Republic of Moldova.

Project Stage: The project stage is for the provision of operational services, not research, development, or demonstration.

Funding Amount: The estimated total value of the framework service contract is 560,000 EUR.

Application Type: The application type is an open call for tenders.

Nature of Support: Beneficiaries will receive money in exchange for providing cleaning and small gardening services.

Application Stages: The number of application stages is not explicitly stated, but it can be inferred that there are multiple stages, including submission of the tender, evaluation, and contract award.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The text does not explicitly mention a co-funding requirement.

Summary:

This is a call for tenders issued by the European External Action Service (EEAS) for the provision of cleaning and small gardening services to the European Union Delegation in the Republic of Moldova. The procedure identifier is EEAS/DELMDAC/2025/OP/0156. The estimated total value of the framework service contract is 560,000 EUR, and the maximum contract duration is 48 months. The award method is based on the best price-quality ratio. The deadline for receipt of tenders is 28/11/2025 at 12:00 Europe/Chisinau. Submissions must be sent electronically. The TED reference is 205/2025 704904-2025. The contracting authority will not reply to questions submitted after 20/11/2025 06:00 Europe/Chisinau. A public opening of the tenders will occur on 02/12/2025 at 11:00 Europe/Chisinau.

The call is open to both single tenderers and consortia. Tenderers must register for a PIC (Personal Identification Code). The eSubmission system supports all 24 official EU languages and uses UTF-8 character set encoding. The system encrypts all uploaded documents. The maximum file size for attachments is 50 MB, and the maximum number of documents that can be uploaded per tender is 200.

The tender documents include an invitation letter, tender specifications (parts 1 and 2), a declaration of honour, a draft framework contract, and a request to participate. These documents are available for download in English.