Behavioural Economics Research

The European Insurance and Occupational Pensions Authority (EIOPA) has issued a call for tenders, referenced as EIOPA/2024/OP/0009, for a framework service contract (FWC) focused on Behavioral Economics Research, with an estimated total value of 2.2 million EUR. This contract aims to secure comprehensive consumer research and consumer behavior analysis services that address the needs of the insurance and occupational pensions sectors.

Eligible applicants include organizations capable of conducting this type of research, such as private companies and research institutes. While the specific emphasis on small and medium-sized enterprises (SMEs) is not mentioned, the opportunity allows for participation as part of a consortium, as subcontractors are acknowledged. Geographic eligibility typically aligns with EU public procurement rules, suggesting entities from EU and EEA countries can partake.

The project encompasses the full research lifecycle, including preparatory phases such as literature reviews, execution stages involving testing and experiments, and subsequent analysis and recommendations. The expected methodologies include both quantitative and qualitative approaches.

Interested parties can submit their proposals electronically, adhering to stipulated requirements, with a submission deadline set for July 23, 2025. The evaluation will prioritize the best price-quality ratio, emphasizing the quality of methodologies used over costs.

The contract duration extends to a maximum of 48 months, and the tender documents available provide essential information on submission requirements, including the necessity for a Personal Identification Code (PIC) for participation. Submissions must be structured electronically, allowing a maximum file size of 50 MB and up to 200 files per submission.

Overall, this opportunity invites qualified organizations to engage in significant research aimed at enhancing understanding of consumer behavior within the specified sectors, and to contribute valuable insights that inform policy and strategy development.

The European Insurance and Occupational Pensions Authority (EIOPA) has published a call for tenders, reference number EIOPA/2024/OP/0009, for Behavioral Economics Research. The TED reference for this opportunity is 113/2025 386561-2025. This is an open procedure, and submissions must be electronic.

The tender is for a framework contract (FWC) to provide consumer research and consumer behavior analysis services. These services include, but are not limited to, consumer testing services using quantitative and qualitative methodologies. The services encompass all activities necessary for effective behavioral analysis and research, from the preparatory phase (including literature review, analysis, definition, and scenarios) to the execution phase (including testing in lab environments, online or field experiments) and the analysis and presentation of results, which may include recommendations on the approach to be followed.

The estimated total value of the tender is 2,200,000 EUR. The maximum contract duration is 48 months. The award method will be based on the best price-quality ratio. It is a framework agreement with reopening of competition.

The TED publication date is 16/06/2025. The date and time of the public opening are 24/07/2025 at 14:00 Europe/Berlin time. The deadline for receipt of tenders is 23/07/2025 at 16:00 Europe/Berlin time. The contracting authority is not bound to reply to questions submitted after 15/07/2025 at 05:00 Europe/Berlin time.

The main classification (CPV) code for this tender is 79300000, which covers market and economic research, polling, and statistics. The nature of the contract is for services.

The following documents are available for download:

1. Invitation to Tender (Invitation letter), published on 16/06/2025, Version 1, in English. No translations are available.
2. Annex I Tender Specifications (Tender specifications), published on 16/06/2025, Version 1, in English. No translations are available.
3. Appendix I.A Terms of Reference (Terms of reference), published on 16/06/2025, Version 1, in English. No translations are available.
4. Appendix I.B List of documents (Other invitation to tender document), published on 16/06/2025, Version 1, in English. No translations are available.
5. Appendix I.C Power of Attorney (Other invitation to tender document), published on 16/06/2025, Version 1, in English. No translations are available.
6. Appendix I.D List of identified subcontractors (Other invitation to tender document), published on 16/06/2025, Version 1, in English. No translations are available.
7. Appendix I.E Commitment letter identified subcontractor (Other invitation to tender document), published on 16/06/2025, Version 1, in English. No translations are available.
8. Appendix I.F Commitment letter entity capacities relied (Other invitation to tender document), published on 16/06/2025, Version 1, in English. No translations are available.
9. Appendix I.G List of Staff Template (Other invitation to tender document), published on 16/06/2025, Version 1, in English. No translations are available.
10. Appendix I.H Decl hon ESC (Declaration on honour (tender)), published on 16/06/2025, Version 1, in English. No translations are available.

Submissions must be sent exclusively via electronic submission at the address provided in the tender documents.

Some frequently asked questions (FAQ) and their answers related to the eSubmission system are:

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Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Submissions can be found in ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate.

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I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action” column.

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In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit.

I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing your submission.

In summary, this is a call for tenders by the European Insurance and Occupational Pensions Authority (EIOPA) seeking a framework contract for the provision of comprehensive consumer research and behavioral analysis services. The goal is to gain insights into consumer behavior within the insurance and pensions sectors through various research methodologies, including lab experiments, online testing, and field studies. The selected contractor will assist EIOPA in understanding consumer decision-making processes and developing effective strategies based on research findings. The tender is open to organizations with expertise in consumer research, behavioral economics, and related fields. The total estimated budget is 2.2 million EUR, and the contract duration is 48 months. Interested parties must submit their tenders electronically by the deadline of July 23, 2025.

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but given the nature of the tender, it is likely open to a range of entities including companies, research institutes, and organizations with expertise in consumer research and behavioral analysis. Subcontractors are also mentioned, suggesting that entities can participate as part of a larger consortium or supply chain.

Funding Type: The funding type is procurement, specifically a framework service contract (FWC).

Consortium Requirement: The opportunity mentions identified subcontractors and commitment letters, suggesting that a consortium or at least the use of subcontractors is possible, but not explicitly required. A single applicant may also be eligible.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated, but given that it is an EU funding opportunity, it is likely open to entities within the EU and possibly EEA countries.

Target Sector: The target sector is consumer research and behavioral economics, specifically within the context of insurance and occupational pensions. This includes market and economic research, polling, and statistics.

Mentioned Countries: No specific countries are mentioned, but the opportunity is managed by the European Insurance and Occupational Pensions Authority (EIOPA), implying a focus on the European Union. The timezones mentioned are Europe/Berlin.

Project Stage: The project stage involves the provision of services, including preparatory phases like literary review and analysis, execution of exercises like testing in lab environments, online or field experiments, and analysis and presentation of results. This suggests a focus on implementation and service delivery rather than early-stage research or development.

Funding Amount: The estimated total value of the framework agreement is 2,200,000 EUR.

Application Type: The application type is an open call for tenders, with electronic submission.

Nature of Support: The beneficiaries will receive money in exchange for services.

Application Stages: The number of application stages is not explicitly stated, but it involves at least one stage of submitting a tender. The selection criteria will be based on the best price-quality ratio.

Success Rates: The success rates are not mentioned.

Co-funding Requirement: The co-funding requirement is not mentioned.

Summary:

This is an invitation to tender issued by the European Insurance and Occupational Pensions Authority (EIOPA) for a framework service contract (FWC) focused on behavioral economics research. The contract aims to secure services related to consumer research and consumer behavior analysis, utilizing both quantitative and qualitative methodologies. The scope includes all necessary activities for effective behavioral analysis, from preparatory research and scenario definition to execution of experiments and analysis of results. The estimated total value of the framework agreement is 2,200,000 EUR, and the maximum contract duration is 48 months.

The procedure is an open call for tenders, meaning any interested and qualified organization can submit a proposal electronically. The award method is based on the best price-quality ratio. The deadline for receipt of tenders is July 23, 2025, and the contracting authority is not bound to reply to questions submitted after July 15, 2025.

To participate, tenderers must submit their proposals electronically through the designated eSubmission system. The system supports various file types, with a maximum file size of 50 MB per attachment and a limit of 200 files per submission. A Personal Identification Code (PIC) is mandatory for participation. The eSubmission system supports all 24 official EU languages and uses encryption to ensure the integrity and confidentiality of the information.

The tender documents include an invitation letter, tender specifications, terms of reference, and various appendices related to subcontractors, staff, and declarations of honor. Interested parties should carefully review these documents to prepare a compliant and competitive tender.