Servizi di Sicurezza

Overview

The European Food Safety Authority (EFSA) has issued a call for tenders (EFSA/2025/OP/0010) for security services, primarily aimed at establishing a four-year framework contract worth €3,000,000. The services are to be delivered at IEFA's headquarters in Parma, Italy, and potentially for other external events within Italy. This procurement opportunity allows for electronic submissions via the Funding and Tenders Portal, with a clear deadline set for September 22, 2025, at 14:30 Europe/Rome.

The tender seeks any qualified economic operators capable of providing security services, with no specific restrictions on company size though the contract is not explicitly suitable for SMEs, as indicated by the `smeSuitableIndicator` being false. The selection process encourages open competition, aligning with EU procurement directives.

The contract will not require a consortium; instead, a single contractor will be awarded. The intended project scope is operational and focuses on the delivery of services rather than research or development. The submission must be made electronically, and tenderers can submit documents up to a limit of 200 files, not exceeding 50 MB each.

Award criteria will prioritize quality (60%) over price (40%), aiming for the best price-quality ratio. The public opening of the tenders is scheduled for September 23, 2025. Interested parties will need to register for a Personal Identification Code (PIC) in order to participate. Options for submitting documents, including the required technical specifications, are detailed in the tender documents and the eSubmission system guidelines.

No co-funding is necessary, and success rates for bidders are not explicitly outlined in the available data. Overall, this tender represents a significant opportunity within the security service sector, particularly in Italy, emphasizing the importance of meeting organizational and procedural requirements as per EU procurement standards.

Detail

The European Food Safety Authority (EFSA) has published a call for tenders, EFSA/2025/OP/0010, for security services. The TED reference for this call is 116/2025 397990-2025. This is an open procedure, and submissions must be electronic. The estimated total value of the tender is 3,000,000 EUR. The publication date was 19/06/2025.

The purpose of this call for tenders is to conclude a framework contract for a duration of four years with a contractor capable of providing security and guarding services, primarily for the EFSA headquarters located at via Carlo Magno 1A in Parma, Italy, and, if required, for external events also organized within the Italian territory.

The nature of the contract is for services, with a maximum duration of 48 months. The award method will be based on the best price-quality ratio. It is a framework agreement without reopening of competition.

Key milestones include:
TED publication date: 19/06/2025
Date and time of public opening: 23/09/2025 10:00 Europe/Rome
Deadline for receipt of tenders: 22/09/2025 14:30 Europe/Rome
The contracting authority is not bound to reply to questions submitted after: 12/09/2025 05:00 Europe/Rome

The main classification (CPV) code is 79710000, which refers to security services.

The following documents are available for download:
IT Invito a presentare offerte Invitation letter, published on 19/06/2025, Version 1, No translations available
IT Capitolato d’oneri EFSA_2025_OP_0010 Tender specifications, published on 19/06/2025, Version 1, No translations available
IT Allegato 1 - Offerta Finanziaria - EFSA_2025_OP_0010 Financial offer form, published on 19/06/2025, Version 1, No translations available
IT Allegato 2 - Schema di contratto quadro Draft contract, published on 19/06/2025, Version 1, No translations available
IT Allegato 4_HSE and Security Policy Other invitation to tender document, published on 19/06/2025, Version 1, No translations available
IT Allegato 4a_Politica Salute e Sicurezza, Security, Ambiente Other invitation to tender document, published on 19/06/2025, Version 1, No translations available
IT Allegato 5 - Livelli di Sicurezza Other invitation to tender document, published on 19/06/2025, Version 1, No translations available
IT Allegato 6_VARIS 2024 Other invitation to tender document, published on 19/06/2025, Version 1, No translations available

Submissions must be sent exclusively via electronic means through the provided address for submission.

Some frequently asked questions (FAQ) and their answers related to the eSubmission system are also provided:

How to proceed if the system is slow or doesn’t work while uploading/downloading documents?
Ensure the latest versions of Google Chrome or Mozilla Firefox are used. If issues persist, clear the cache and cookies.

Which Internet browsers does eSubmission support?
The latest versions of Google Chrome or Mozilla Firefox are recommended. Refer to the System Requirements link for up-to-date technical recommendations.

Is it possible to view the details of the submission after the deadline?
No, the content of the submission is not accessible after the deadline because the system encrypts all attachments upon upload and will not allow decryption after the upload.

Where can I find my submissions in Manage My Area, in the Funding & Tenders portal?
Submissions can be found in ‘My Submission(s)’ for open calls for tenders, or in other relevant sections depending on the procedure type.

Which size should attachments have?
Attachments must be less than 50 MB in size.

How should I name attachments in eSubmission?
Attachment names must follow the System Requirements.

Can I submit a video in eSubmission? Which formats are supported?
Check the System Requirements of eSubmission for supported formats.

I received an invitation from the F&T Portal but cannot view the procurement documents.
Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action”.

Do I need to validate my PIC in order to submit a tender in eSubmission?
A Personal Identification Code (PIC) is mandatory for participation as a sole candidate/tenderer or as a member of a group (consortium).

I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do?
Ensure the file follows the technical requirements of the system.

How many attachments can I upload per submission?
The system allows a maximum of 200 files per tender.

Why do tenderers need a PIC?
Registration for a PIC is mandatory to submit a tender or a request to participate.

How do I register my organisation and get a Participant Identification Code (PIC)?
Check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register.

What is the validity period of a PIC?
A PIC is unique and its validity is not limited in time.

How many languages does the system support?
The system supports all 24 official EU languages.

Which is the character set encoding in the system?
The character set encoding is UTF-8.

Does the system use encryption to ensure the integrity and the confidentiality of the information?
Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism.

Which file types does the system support?
The supported file types depend on the type of submission. The allowed file types are specified within the system requirements linked to the procedure in question.

Can I view and edit my draft submission?
Until the submission deadline, drafts can be edited, viewed, and deleted.

In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission?
No, it is just a display issue and is not blocking for submission.

I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent?
No, this is an auto-generated notification.

In summary, this is a call for tenders by the European Food Safety Authority (EFSA) to find a contractor to provide security services for their headquarters in Parma, Italy, and potentially for other events in Italy. The contract will be a four-year framework agreement with an estimated value of 3 million EUR. The tender process is electronic, and the deadline for submissions is September 22, 2025. Interested parties need to register for a PIC, ensure their documents meet the technical requirements of the eSubmission system, and submit their proposals before the deadline. The award will be based on the best price-quality ratio.

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Breakdown

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but based on the nature of the tender, it is likely open to companies or organizations that can provide security and guarding services. This could include SMEs, large enterprises, or specialized security firms.

Funding Type: This is a procurement opportunity, specifically a call for tenders. The financial mechanism is a service contract.

Consortium Requirement: The opportunity aims to conclude a framework agreement with "a" contractor, suggesting a single applicant is preferred, although consortia might be eligible if they can demonstrate a unified capacity to deliver the required services.

Beneficiary Scope (Geographic Eligibility): The services are primarily for the EFSA headquarters in Parma, Italy, and potentially for external events organized in Italy. Therefore, the geographic eligibility is likely focused on companies or organizations operating within Italy or the EU with the capacity to provide services in Italy.

Target Sector: The target sector is security services.

Mentioned Countries: Italy is explicitly mentioned as the location where the services are to be provided.

Project Stage: The project stage is service delivery. The selected contractor will be providing ongoing security and guarding services.

Funding Amount: The estimated total value of the framework agreement is 3,000,000 EUR.

Application Type: The application type is an open call for tenders.

Nature of Support: Beneficiaries will receive money in exchange for providing security services.

Application Stages: The number of stages is not explicitly mentioned, but it would involve at least one stage of submitting the tender and another stage of evaluation.

Success Rates: The success rates are not mentioned.

Co-funding Requirement: Co-funding is not mentioned, so it is likely not required.

Summary:

This is a call for tenders (EFSA/2025/OP/0010) issued by the European Food Safety Authority (EFSA) to establish a four-year framework agreement with a contractor capable of providing security and guarding services. The primary location for these services is the EFSA headquarters in Parma, Italy, but may also include external events organized within Italy. The estimated total value of the contract is 3,000,000 EUR. The procedure type is an open procedure, and submissions must be electronic. The TED reference is 116/2025 397990-2025. The deadline for receipt of tenders is 22/09/2025 at 14:30 Europe/Rome, and the contracting authority is not bound to reply to questions submitted after 12/09/2025 at 05:00 Europe/Rome. The date and time of the public opening is 23/09/2025 10:00 Europe/Rome. The award method is best price-quality ratio. The main classification (CPV) code is 79710000 Security services. The maximum contract duration is 48 months.

To participate, tenderers must submit their proposals electronically through the designated eSubmission system, ensuring that all attachments comply with the system's technical requirements, including file size limits (under 50 MB) and naming conventions. A Personal Identification Code (PIC) is mandatory for participation, whether as a sole candidate or as part of a consortium. The eSubmission system supports all 24 official EU languages and uses UTF-8 character set encoding. The system encrypts all uploaded documents to ensure integrity and confidentiality. The maximum number of documents that can be uploaded per tender is 200 files. Tenderers can view and edit their draft submissions until the deadline. The documentation includes an invitation letter, tender specifications, a financial offer form, a draft contract, and documents related to HSE and Security Policy, security levels, and VARIS 2024.

Short Summary

Impact
Establish a framework contract for security and guard services primarily at EFSA's premises in Parma, Italy, and potentially for external events in Italy.
Applicant
Any qualified security service provider capable of delivering guard services in Italy.
Developments
Security services, specifically physical security and guard services.
Applicant Type
Any qualified economic operator, including large enterprises and specialized security firms.
Consortium
Single applicant required; no consortium is necessary.
Funding Amount
€3,000,000 total estimated value.
Countries
Italy, as the services must be delivered primarily at EFSA's Parma premises and possibly for external events in Italy.
Industry
Security services.

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