Services for ad hoc public perception measurements

This opportunity is an invitation to tender issued by the European Food Safety Authority (EFSA) for the establishment of a framework contract for ad hoc public perception measurement services. The purpose of this contract is to enable EFSA to gather insights into public opinion related to food safety and other relevant topics, particularly in response to unforeseen events or emerging issues. The surveys, described as "flash polls," will be conducted within EU countries and potentially internationally.

Eligible applicants for this tender include organizations with the necessary professional and technical capacity to perform social research services, such as research institutes and consulting firms. Both single applicants and consortia are permitted to apply, although participation requires a Personal Identification Code (PIC).

The total estimated value of the framework agreement is €500,000, with a maximum contract duration of 48 months. The award will be made based on the best price-quality ratio. The call for tenders is an open procedure, and the deadline for submissions is September 15, 2025, at 14:30 Europe/Rome time. Submissions must be made electronically through the designated eSubmission portal.

Important dates include the TED publication date on July 29, 2025, and a public opening of tenders on September 16, 2025. Specific tender documents available for download include the invitation letter, tender specifications, financial offer template, draft contract, and a self-declaration on professional and technical capacity.

The application process has at least two stages, which are the submission of tenders and the evaluation of those tenders. Success rates and co-funding requirements are not mentioned. The procurement is distinctly a transaction for service delivery rather than grant funding, emphasizing a client-contractor relationship.

The tender is classified under CPV code 79315000, pertaining to social research services, and aims to provide EFSA with necessary public perception insights on various topics related to food safety.

This is an invitation to tender for services for ad hoc public perception measurements. The procedure identifier is EFSA/2025/OP/0013. The submission method is electronic and the call is open for submission.

The description of the tender is as follows: This call for tenders aims to establish a framework contract to purchase public perception insights on an ad-hoc basis. Doing so could be relevant e.g. in the case of unforeseen events, emerging topics or a shift in public debate relating to a topic of interest. For this purpose, the appointing EU body wants to conduct surveys within EU countries and beyond at short notice (“flash polls/surveys”), targeting either the EU as a whole or individual countries. The procedure type is an open procedure.

The estimated total value is 500000 EUR. The TED publication date is 29/07/2025. The lead contracting authority is the European Food Safety Authority. The main classification (CPV) is 79315000 - Social research services. The nature of the contract is services. The maximum contract duration is 48 months. The award method is best price-quality ratio. It is a framework agreement, without reopening of competition.

Milestones:
TED publication date: 29/07/2025
Date and time of public opening: 16/09/2025 14:30 Europe/Rome
Deadline for receipt of tenders: 15/09/2025 14:30 Europe/Rome
Contracting authority is not bound to reply to questions submitted after: 05/09/2025 05:00 Europe/Rome

Documents available for download:
EN Invitation to tender Invitation letter Published on 29/07/2025 Version 1 No translations available
EN Tender specifications Tender specifications Published on 29/07/2025 Version 1 No translations available
EN Annex 1 - Financial Offer Template Other invitation to tender document Published on 29/07/2025 Version 1 No translations available
EN Annex 2 - Draft FWC Draft contract Published on 29/07/2025 Version 1 No translations available
EN Annex 5 – Self declaration on professional and technical capacity (word) Other invitation to tender document Published on 29/07/2025 Version 1 No translations available
EN Annex 7 - Service Level Agreements (award criteria 4) Other invitation to tender document Published on 29/07/2025 Version 1 No translations available

Submissions must be sent exclusively at the address for submission given below. The submission method is electronic.

FAQ's:
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In summary, this tender is an invitation for companies to bid on a framework contract with the European Food Safety Authority (EFSA) to provide ad-hoc public perception insights. EFSA needs a contractor who can quickly conduct surveys, or "flash polls," across EU countries and potentially beyond, to gauge public opinion on emerging issues, unforeseen events, or shifts in public debate related to food safety. The contract is valued at an estimated 500,000 EUR and will last for 48 months. The selection will be based on the best price-quality ratio. The deadline for submitting tenders is September 15, 2025. The tender documents, including the invitation letter, specifications, financial offer template, draft contract, and required declarations, are available for download. All submissions must be electronic. A Participant Identification Code (PIC) is mandatory for participation. The system supports all 24 official EU languages and uses encryption to protect the confidentiality of submissions.

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but given that it is a call for tenders for services, it is likely open to organizations with the professional and technical capacity to conduct social research services, including potentially research institutes, consulting firms, and other service providers. The tender documents, specifically Annex 5, which is a self-declaration on professional and technical capacity, would provide more specific details.

Funding Type: The funding type is procurement, specifically a service contract. The call aims to establish a framework contract to purchase services for ad hoc public perception measurements.

Consortium Requirement: The content does not explicitly state whether a single applicant or a consortium is required. However, the FAQ section mentions that a Personal Identification Code (PIC) is mandatory to participate as a sole candidate/tenderer or as a member of a group (consortium). This suggests that both single applicants and consortia are eligible.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility includes EU countries and potentially beyond. The description mentions that surveys will be conducted within EU countries and beyond, targeting either the EU as a whole or individual countries.

Target Sector: The target sector is social research services, specifically related to public perception measurement. This aligns with the CPV code 79315000 - Social research services. The insights gained are intended to inform on unforeseen events, emerging topics, or shifts in public debate.

Mentioned Countries: The opportunity mentions EU countries and refers to conducting surveys beyond EU countries. No specific countries are named.

Project Stage: The project stage is not directly applicable, as this is a call for tenders for services. The selected contractor(s) will be expected to provide services on an ad-hoc basis, meaning the stage would be variable depending on the specific task order.

Funding Amount: The estimated total value of the framework agreement is 500,000 EUR. This is the overall budget for the framework contract, not the funding amount for individual projects or applicants.

Application Type: The application type is an open call for tenders. The submission method is electronic.

Nature of Support: The beneficiaries will receive money in exchange for providing services. The support is financial compensation for the delivery of social research services, specifically public perception insights.

Application Stages: The number of application stages is not explicitly stated, but it can be inferred that there are at least two stages: submission of the tender and evaluation of the tenders. The award method is based on the best price-quality ratio, suggesting a more detailed evaluation process.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The co-funding requirement is not mentioned in the provided text.

Summary:

This is a call for tenders issued by the European Food Safety Authority (EFSA) to establish a framework contract for the provision of ad hoc public perception measurement services. The purpose of the contract is to enable EFSA to quickly gather insights into public opinion on various topics related to food safety, especially in response to unforeseen events, emerging issues, or changes in public debate. The selected contractor(s) will be required to conduct surveys, including "flash polls/surveys," within EU countries and potentially beyond, targeting either the EU as a whole or individual countries.

The call is open to organizations with the necessary professional and technical capacity to perform social research services. Both single applicants and consortia are eligible to apply. The total estimated value of the framework agreement is 500,000 EUR, and the maximum contract duration is 48 months.

The award will be based on the best price-quality ratio. The deadline for submitting tenders is September 15, 2025, at 14:30 Europe/Rome time. The TED reference for this tender is 143/2025 493629-2025, and the procedure identifier is EFSA/2025/OP/0013. Submissions must be sent electronically through the designated eSubmission portal.