Services de nettoyage de vitres et prestations y afférentes

This is a procurement opportunity from the European Commission’s Office for Infrastructure and Logistics in Brussels, known by reference number EC-OIB/2025/OP/0050, for window cleaning services and related services. The call is categorized as an open procedure, which allows eligible entities to submit bids via electronic submission. The contract is for a maximum duration of 48 months and is based on the lowest price for the awarded services.

The required services encompass cleaning of glass surfaces, opaque glazing, frames, certain metal cladding, building ornaments, technical assistance for accessing hard-to-reach areas, maintenance and repair of cleaning equipment, and provision of environmentally friendly cleaning products. The main CPV code detailing this procurement is 90911300, specifically for window-cleaning services.

Key dates include the publication date of the call on August 7, 2025, a deadline for tender submission on September 30, 2025, with a public opening of tenders scheduled for October 2, 2025. Interested parties must ensure to submit their applications by the specified deadline, as the authority will not respond to inquiries made after September 22, 2025, at 06:00.

The successful bidders will receive payment for services rendered, distinguishing this procurement from grant opportunities wherein funding is provided for projects or research. No estimated total value is disclosed, and there are no consortium requirements noted, suggesting that a single applicant may suffice. Applicants are advised to demonstrate technical expertise in cleaning services, particularly for large institutional buildings.

The procurement is primarily aimed at commercial service providers within the EU, focusing on those experienced in facilities management and with capabilities for environmentally compliant practices. Potential bidders are required to register for a Personal Identification Code, which is mandatory for participation. Electronic submissions are limited to a maximum of 200 documents per tender with each file not exceeding 50 MB, and the system supports documents in any of the 24 official EU languages while ensuring document encryption for confidentiality.

Overall, this tender presents a significant service contract opportunity specifically for window cleaning services within European Commission infrastructure, structured to comply with EU procurement regulations.

This is a call for tenders, reference number EC-OIB/2025/OP/0050, for window cleaning services and related services. The TED reference is 150/2025 518898-2025. It is an open procedure, and submissions must be electronic. The call is currently open for submission.

The services required include:
 * Cleaning of glazed surfaces
 * Cleaning of opaque glazing, frames/casings
 * Cleaning of certain metal claddings and building ornaments
 * Technical assistance in the execution of the services covered by the contract (methodology for accessing difficult-to-access areas, safety, coordination of works, modernization of window cleaning installations, etc.)
 * Technical maintenance and repair interventions for window cleaning equipment/installations
 * Supply of environmentally friendly cleaning and maintenance products for surfaces

The lead contracting authority is the European Commission, OIB Office for Infrastructure and Logistics in Brussels. The main classification (CPV) code is 90911300 Window-cleaning services. The nature of the contract is for services. The maximum contract duration is 48 months. The award method is the lowest price. It is a framework agreement without reopening of competition.

Key milestones include a TED publication date of 07/08/2025. The date and time of the public opening is 02/10/2025 at 10:30 Europe/Brussels. The deadline for receipt of tenders is 30/09/2025 at 15:00 Europe/Brussels. The contracting authority is not bound to reply to questions submitted after 22/09/2025 at 06:00 Europe/Brussels.

The following documents are available for download:
 * FRInvitation à soumissionner VitresInvitation letterPublished on 07/08/2025Version 1 No translations available
 * FRAnnexe 1 Check-list des documents a completer et a fournirTender specificationsPublished on 07/08/2025Version 1 No translations available
 * FRAnnexe 2 Spec Tech nettoyage vitres VFTender specificationsPublished on 07/08/2025Version 1 No translations available
 * FRAnnexe 3 Bordereau financier - onglets 1-18Tender specificationsPublished on 07/08/2025Version 1 No translations available
 * FRAnnexe 4.1 Projet CC vitres VFTender specificationsPublished on 07/08/2025Version 1 No translations available
 * FRAnnexe 4.2 Appendix 2 CC frTender specificationsPublished on 07/08/2025Version 1 No translations available
 * FRAnnexe 4.3 Appendix 3 CC frTender specificationsPublished on 07/08/2025Version 1 No translations available

Submissions must be sent exclusively via electronic submission.

Some frequently asked questions (FAQ) and their answers are provided:
 * How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, clear the cache and cookies on the Internet browser. Published on 13/02/2025 21:52
 * Which Internet browsers does eSubmission support? Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. Published on 13/02/2025 21:52
 * Is it possible to view the details of the submission after the deadline? No, the content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Published on 13/02/2025 21:50
 * Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to. Published on 17/10/2024 21:40
 * Which size should attachments have? eSubmission accepts files that are less than 50 MB in size. Published on 17/10/2024 21:36
 * How should I name attachments in eSubmision? Follow the System Requirements. Published on 03/10/2024 17:39
 * Can I submit a video in eSbmission? Which formats are supported? Check the System Requirements of eSubmission. Published on 03/10/2024 17:37
 * I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action”. Published on 03/10/2024 17:37
 * Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). Published on 03/10/2024 17:36
 * I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? Make sure it follows the technical requirements of the system. Published on 03/10/2024 17:36
 * How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is 200 files. Published on 03/10/2024 17:35
 * Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Published on 23/04/2024 18:14
 * How do I register my organisation and get a Participant Identification Code (PIC)? Check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. Published on 23/04/2024 17:07
 * How many languages does the system support? The system is multilingual and supports all 24 official EU languages. Published on 01/04/2024 20:56
 * Which is the character set encoding in the system? The character set encoding is UTF-8. Published on 23/02/2024 00:58
 * Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism. Published on 23/02/2024 00:57
 * Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. Published on 22/02/2024 00:55
 * Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 22:32
 * In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 23:07
 * I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing. Published on 03/08/2021 23:05

In summary, this is an invitation to submit a tender for a contract to provide window cleaning and related services to the European Commission's OIB in Brussels. The tender is an open procedure, meaning any eligible company can apply. The contract will be awarded based on the lowest price offered. The contract is a framework agreement, meaning that it establishes the terms and conditions for future service orders, but does not guarantee a specific volume of work. The services include not only the cleaning of various types of windows and surfaces, but also technical assistance, maintenance, and the supply of environmentally friendly cleaning products. The deadline for submitting tenders is September 30, 2025. The tender documents, including the invitation letter, technical specifications, financial forms, and contract terms, are available for download. The submission must be done electronically. A PIC (Participant Identification Code) is mandatory for participation.

Eligible Applicant Types: The content does not explicitly state the eligible applicant types. However, given that it is a call for tenders for services, it is likely that eligible applicants are companies or organizations that can provide window cleaning services. This could include SMEs, large enterprises, or specialized service providers.

Funding Type: Procurement. This is a call for tenders, which means it is a procurement procedure where the contracting authority (Commission européenne, OIB) is looking to purchase services.

Consortium Requirement: The content does not explicitly state whether a consortium is required or if a single applicant is sufficient. However, the FAQ section mentions that a Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). This implies that both single applicants and consortia are eligible.

Beneficiary Scope (Geographic Eligibility): The content does not explicitly define the geographic eligibility. Given that it is a European Commission tender, it is likely open to entities within the EU. Further investigation of the tender documents would be needed to confirm specific geographic restrictions or eligibility.

Target Sector: The target sector is clearly defined as window-cleaning services. The Common Procurement Vocabulary (CPV) code provided, 90911300, confirms this.

Mentioned Countries: No specific countries are mentioned. The contracting authority is the European Commission, specifically the Office for Infrastructure and Logistics in Brussels (OIB). Brussels is the capital of Belgium, but the tender is likely open to entities beyond Belgium.

Project Stage: This is not a project in the traditional sense but a service contract. The expected stage is the operational phase, where the selected tenderer will provide window cleaning services.

Funding Amount: The estimated total value is not specified in the provided content.

Application Type: Open call. The procedure type is explicitly stated as an "Open procedure."

Nature of Support: Non-monetary services. The successful applicant will receive a service contract to provide window cleaning services in exchange for payment.

Application Stages: The number of stages is not explicitly stated, but typically in open procurement procedures, there is a submission stage, followed by an evaluation stage, and then the contract award stage. Therefore, it can be assumed that there are at least 3 stages.

Success Rates: The success rates are not mentioned in the provided content.

Co-funding Requirement: The content does not explicitly state whether co-funding is required. In procurement procedures, co-funding is generally not required, as the contracting authority pays the full contract value.

Summary:

This is a call for tenders (EC-OIB/2025/OP/0050) issued by the European Commission, specifically the Office for Infrastructure and Logistics in Brussels (OIB), for window-cleaning services and related services. The tender is an open procedure, meaning any eligible entity can submit a bid. The services required include cleaning of glass surfaces, opaque glazing, frames, metal cladding and building ornaments, technical assistance, maintenance and repair of window cleaning equipment, and the supply of environmentally friendly cleaning products. The maximum contract duration is 48 months. The award method is based on the lowest price. Submissions must be electronic. The deadline for receipt of tenders is 30/09/2025 at 15:00 Europe/Brussels. The TED reference is 150/2025 518898-2025. The TED publication date is 07/08/2025. A Personal Identification Code (PIC) is mandatory for participation. The maximum number of documents that can be uploaded per tender is 200, and the maximum file size is 50 MB. The system supports all 24 official EU languages and uses UTF-8 character set encoding. The system encrypts all uploaded documents.