Provision of medical services for the European Union Agency for the Cooperation of Energy Regulators

The European Union Agency for the Cooperation of Energy Regulators (ACER) has issued a call for tenders (ACER-2025-OP-0046) to procure medical services, with an estimated total value of 1,000,000 EUR. This procurement is structured into two lots: Lot 1 for medical center services valued at 750,000 EUR and Lot 2 for medical advisory services valued at 250,000 EUR. Both lots will have a contract duration of 48 months, renewable under specified conditions.

Eligible applicants include natural persons, private law bodies, and public law bodies. Subcontractors may participate as part of the tender, but the opportunity is deemed not particularly suitable for small and medium-sized enterprises, as indicated by the "smeSuitableIndicator" being false.

This is a service procurement contract categorized as a framework agreement without reopening of competition. The award will be based on a quality-price ratio, with 60% attributed to quality and 40% to price. Tenders must be submitted electronically through the EU Funding and Tenders Portal by December 18, 2025, with tenders being opened publicly the following day. A clarification period for questions will conclude on December 10, 2025.

The main focus is on medical services applicable within the European Union context. While no specific geographic restrictions are specified, it adheres to standard EU public procurement rules. The procurement shows a strong emphasis on ensuring quality service delivery to support the operational needs of ACER.

The call for tenders details multiple essential documents for download, including specifications, identification forms, and declarations necessary for submission. The electronic submission system supports all 24 official EU languages, requires a Personal Identification Code (PIC) for participation, and uses encryption for document security.

The European Union Agency for the Cooperation of Energy Regulators (ACER) has published a call for tenders, ACER/2025/OP/0046, for the provision of medical services. The estimated total value of this procurement is 1,000,000 EUR. The TED reference for this tender is 2017/2025 746465-2025. The publication date was 11/11/2025.

The tender is divided into two lots:

Lot 1: Provision of services of a Medical Centre for the Agency. The estimated value for this lot is 750,000 EUR. The contract duration is 48 months. The award method is best price-quality ratio. The framework agreement is without reopening of competition. The main classification (CPV) code is 85121000 Medical practice services. Additional CPV codes include 85121100 General-practitioner services, 85121200 Medical specialist services, and 85121270 Psychiatrist or psychologist services.

Lot 2: Provision of service of a Medical Advisor for the Agency. The estimated value for this lot is 250,000 EUR. The contract duration is 48 months. The award method is best price-quality ratio. The framework agreement is without reopening of competition. The main classification (CPV) code is 85121100 General-practitioner services. Additional CPV codes include 85121000 Medical practice services, 85121200 Medical specialist services, and 85121270 Psychiatrist or psychologist services.

Key milestones for this tender include:

TED publication date: 11/11/2025
Date and time of public opening: 19/12/2025 12:00 Europe/Ljubljana
Deadline for receipt of tenders: 18/12/2025 16:00 Europe/Ljubljana
Deadline for submitting questions: 10/12/2025 07:00 Europe/Ljubljana

The following documents are available for download:

Invitation to tender ACER-2025-OP-0046 eSubInvitation letter (Published on 11/11/2025, Version 1, All lots, No translations available)
Annex I Tender specifications (Published on 11/11/2025, Version 1, All lots, No translations available)
Annex I A Checklist for tenderers eSubOther invitation to tender document (Published on 11/11/2025, Version 1, All lots, No translations available)
Annex I B Identification of the tendererOther invitation to tender document (Published on 11/11/2025, Version 1, All lots, No translations available)
Annex I C Declaration on honourDeclaration on honour (tender) (Published on 11/11/2025, Version 1, All lots, No translations available)
Annex I D a Identification Form natural personOther invitation to tender document (Published on 11/11/2025, Version 1, All lots, No translations available)
Annex I D b Identification Form private law bodyOther invitation to tender document (Published on 11/11/2025, Version 1, All lots, No translations available)
Annex I D c Identification Form public law bodyOther invitation to tender document (Published on 11/11/2025, Version 1, All lots, No translations available)
Annex I E Power of attorneyOther invitation to tender document (Published on 11/11/2025, Version 1, All lots, No translations available)
Annex I F List of identified subcontractorsOther invitation to tender document (Published on 11/11/2025, Version 1, All lots, No translations available)

Submissions must be sent exclusively via electronic submission.

Some frequently asked questions (FAQ) are answered, including:

How to proceed if the system is slow or doesn’t work while uploading/downloading documents: Use the latest versions of Google Chrome or Mozilla Firefox. Clear the cache and cookies on the Internet browser.
Which Internet browsers does eSubmission support: Use the latest versions of Google Chrome or Mozilla Firefox.
Is it possible to view the details of the submission after the deadline: No, the content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload.
Where can I find my submissions in Manage My Area, in the Funding & Tenders portal: In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate.
Which size should attachments have: eSubmission accepts files that are less than 50 MB in size.
How should I name attachments in eSubmision: Follow the System Requirements.
Can I submit a video in eSbmission? Which formats are supported? Check the System Requirements of eSubmission.
I received an invitation from the F&T Portal but cannot view the procurement documents: Select an organisation in the F&T Portal, “My Invitations”.
Do I need to validate my PIC in order to submit a tender in eSubmission? Yes, the Personal Identification Code (PIC) is mandatory.
I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? Make sure it follows the technical requirements of the system.
How many attachments can I upload per submission? The maximum number of documents is 200 files.
Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate.
How do I register my organisation and get a Participant Identification Code (PIC)? Check if the organisation is already registered using the Search PIC tool.
How many languages does the system support? The system is multilingual and supports all 24 official EU languages.
Which is the character set encoding in the system? The character set encoding is UTF-8.
Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism.
Which file types does the system support? The supported file types depend on the type of submission you want to make.
Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted.
In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue.
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification.

In summary, this is a call for tenders by the European Union Agency for the Cooperation of Energy Regulators (ACER) for the provision of medical services. The tender is divided into two lots: one for providing services of a medical center and another for providing a medical advisor. The total estimated value is 1,000,000 EUR, and the contracts are expected to last for 48 months. Interested parties must submit their tenders electronically by 18/12/2025, and a PIC (Personal Identification Code) is mandatory for participation. The award will be based on the best price-quality ratio. Several documents are available for download, including the invitation letter, tender specifications, and various forms for identification and declarations. The eSubmission system supports multiple languages and encrypts uploaded documents.

Eligible Applicant Types: The tender documents include identification forms for natural persons, private law bodies, and public law bodies, suggesting that these are all eligible applicant types. Subcontractors are also mentioned, indicating that they can be part of the tender.

Funding Type: The primary financial mechanism is procurement, specifically a service contract.

Consortium Requirement: The tender documents include a list of identified subcontractors, suggesting that a consortium is possible, but not explicitly required. Single applicants are also likely eligible. Therefore, the requirement is other.

Beneficiary Scope (Geographic Eligibility): The opportunity is likely open to entities within the EU, given it is an EU funding and tenders portal. The specific geographic eligibility is not explicitly stated in the provided text, but it is implied that it aligns with EU regulations and participation guidelines.

Target Sector: The target sector is health, specifically medical services. The call is for the provision of medical services, including medical practice services, general practitioner services, medical specialist services, and psychiatrist or psychologist services.

Mentioned Countries: The city of Ljubljana in Slovenia is mentioned in relation to the time zone for important deadlines.

Project Stage: The project stage is for the provision of services, indicating an operational or service delivery stage rather than research or development.

Funding Amount: The estimated total value of the tender is 1,000,000 EUR. Lot 1 has an estimated value of 750,000 EUR, and Lot 2 has an estimated value of 250,000 EUR.

Application Type: The application type is an open call for tenders, with electronic submission.

Nature of Support: Beneficiaries will receive money in exchange for providing medical services.

Application Stages: The number of application stages is not explicitly stated, but it can be inferred that there are multiple stages, including submission of the tender, evaluation, and contract award.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The co-funding requirement is not explicitly stated in the provided text.

Summary:

This is an invitation to tender, reference number ACER-2025-OP-0046, issued by the European Union Agency for the Cooperation of Energy Regulators (ACER). The tender is for the provision of medical services to the agency. The total estimated value of the tender is 1,000,000 EUR. The tender is divided into two lots: Lot 1, with an estimated value of 750,000 EUR, is for the provision of services of a Medical Centre for the Agency. Lot 2, with an estimated value of 250,000 EUR, is for the provision of services of a Medical Advisor for the Agency. The maximum contract duration for both lots is 48 months. The award method is based on the best price-quality ratio. The procedure type is an open procedure, and submissions must be made electronically. The TED publication date was 11/11/2025. The deadline for receipt of tenders is 18/12/2025 at 16:00 Europe/Ljubljana. The contracting authority is not bound to reply to questions submitted after 10/12/2025 at 07:00 Europe/Ljubljana. The date and time of public opening is 19/12/2025 at 12:00 Europe/Ljubljana. Eligible applicants include natural persons, private law bodies, and public law bodies. A Personal Identification Code (PIC) is mandatory for participation. Subcontractors can be included as part of a tender. The system supports 24 official EU languages and uses UTF-8 character set encoding. The system encrypts all uploaded documents. Attachments must be less than 50 MB, and the maximum number of documents that can be uploaded per tender is 200. The supported file types depend on the type of submission and are specified within the system requirements.