Provision of business content development services related to Business Intelligence systems (BI) based on SAS software used by Frontex

This document outlines a tender opportunity from FRONTEX for providing business content development services related to Business Intelligence (BI) systems based on SAS software. The tender is officially referenced as FRONTEX/2025/OP/0014, and it was published on June 11, 2025.

Eligible applicants include business entities in IT services, software development, and data analytics, which could comprise small and medium-sized enterprises (SMEs), large enterprises, and possibly research institutes, even though the specification indicates that it is not tailored specifically for SMEs.

The funding type is a public procurement contract with an estimated total value of €4 million. The request for proposals is an open procedure, allowing any eligible organization to apply. The submission deadline is set for July 14, 2025, at 12:00 Europe/Warsaw, with public opening scheduled for July 15, 2025.

The contracting authority, FRONTEX, operates under EU regulations, indicating that interested applicants would generally need to be based in EU or European Economic Area (EEA) countries.

The target sectors of this procurement include ICT and software services, specifically focusing on BI systems and statistical analytical tools utilizing SAS software. The project stage involves the ongoing support, maintenance, and development of existing systems, as well as potential improvements in functionality.

The contract duration is anticipated to be 48 months, with the selected contractor handling tasks related to improving current BI processes and implementing new functionalities. Evaluation criteria will assign 60% weight to quality and 40% to price in the selection process.

There is no co-funding requirement, and applicants must possess a Personal Identification Code (PIC) to submit tenders, either as individuals or as part of a consortium.

The electronic submission process is mandatory, and complete tender documents, including various annexes and forms, have been made available for download. All proposals must adhere to specific file requirements and naming conventions outlined in the submission guidelines.

The expected success rates for applicants remain unspecified, but public procurements are often competitive, with estimated chances around 10% to 39%. The scope of support and the nature of this procurement emphasizes financial compensation for the services rendered.

Overall, this tender opportunity is aimed at organizations equipped to contribute to enhancing FRONTEX's BI capabilities, focusing heavily on technical quality alongside economic considerations.

This is an invitation to tender, reference FRONTEX/2025/OP/0014, published on 11/06/2025. The tender is for the provision of business content development services related to Business Intelligence (BI) systems based on SAS software used by Frontex. The TED reference is 110/2025 377447-2025.

The European Border and Coast Guard Agency (FRONTEX) is the lead contracting authority. The procedure type is an open procedure. The estimated total value of the tender is 4,000,000 EUR. The contract is for services, with a maximum duration of 48 months. The award method is the best price-quality ratio. It is a framework agreement without reopening of competition.

The deadline for receipt of tenders is 14/07/2025 at 12:00 Europe/Warsaw. The date and time of the public opening is 15/07/2025 at 12:00 Europe/Warsaw. The contracting authority is not bound to reply to questions submitted after 04/07/2025 05:00 Europe/Warsaw.

The main classification (CPV) code is 72000000 - IT services: consulting, software development, Internet and support.

The description of the tender is for regular support from the contractor in all the tasks related to the system in use and its development, improvement of the existing processes as well as some potential new business functionalities for statistical analytical tools identified during the use of SAS solutions by Frontex.

Submissions must be sent exclusively via electronic submission.

The following documents are available for download:

1. ENInvitation to tender - SASInvitation letter, published on 11/06/2025, Version 1, No translations available.
2. ENAnnex I Tender specifications - SASTender specifications, published on 11/06/2025, Version 1, No translations available.
3. ENAnnex II ToR - SASTerms of reference, published on 11/06/2025, Version 1, No translations available.
4. ENAnnex III. Draft contract - SASDraft contract, published on 11/06/2025, Version 1, No translations available.
5. ENAnnex IV Financial offer - SASFinancial offer form, published on 11/06/2025, Version 1, No translations available.
6. ENAnnex V Declaration on honour FR 2024Declaration on honour (tender), published on 11/06/2025, Version 1, No translations available.
7. ENTender Submission FormOther invitation to tender document, published on 11/06/2025, Version 1, No translations available.
8. ENPoA Commitment LetterOther invitation to tender document, published on 11/06/2025, Version 1, No translations available.

Frequently Asked Questions (FAQ) related to the eSubmission system:

1. How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, clear the cache and cookies on the Internet browser. Published on 13/02/2025 20:52.
2. Which Internet browsers does eSubmission support? Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. Published on 13/02/2025 20:52.
3. Is it possible to view the details of the submission after the deadline? No, the content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the upload. Published on 13/02/2025 20:50.
4. Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Submissions can be found in ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate. Published on 17/10/2024 20:40.
5. Which size should attachments have? eSubmission accepts files that are less than 50 MB in size. Any larger sizes will not be accepted by the system. Published on 17/10/2024 20:36.
6. How should I name attachments in eSubmission? Name the attachments for the tender draft following the System Requirements. See the following conditions: The attachment names must follow the naming conventions specified in the System Requirements. Published on 03/10/2024 16:39.
7. Can I submit a video in eSubmission? Which formats are supported? Check the System Requirements of eSubmission. Published on 03/10/2024 16:37.
8. I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action” column. Published on 03/10/2024 16:37.
9. Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC is not mandatory. Published on 03/10/2024 16:36.
10. I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? Make sure it follows the technical requirements of the system. A) For procurement procedures: follow the specified requirements. B) For requests, follow the specified requirements. Published on 03/10/2024 16:36.
11. How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is 200 files. Check the eSubmission System Requirements in the documentation. Published on 03/10/2024 16:35.
12. Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Published on 23/04/2024 17:14.
13. How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. If your organisation is a bigger structure, check if any of your departments is already registered. Published on 23/04/2024 16:07.
14. What is the validity period of a PIC? A PIC is unique and its validity is not limited in time. Published on 22/04/2024 22:55.
15. How many languages does the system support? The system is multilingual and supports all 24 official EU languages. Published on 01/04/2024 19:56.
16. Which is the character set encoding in the system? The character set encoding is UTF-8. Published on 22/02/2024 23:58.
17. Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism. Published on 22/02/2024 23:57.
18. Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. Published on 21/02/2024 23:55.
19. Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 21:32.
20. In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 22:07.
21. I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing your submission. Published on 03/08/2021 22:05.

In summary, this is a call for tenders from Frontex seeking a contractor to provide ongoing support and development services for their Business Intelligence systems, which are based on SAS software. The goal is to maintain and improve existing processes and potentially add new functionalities for statistical analysis. The tender is open to any eligible organization with the necessary expertise in IT services, particularly in SAS-based business intelligence systems. The selection will be based on the best price-quality ratio, and the contract has an estimated value of 4 million EUR over a period of 48 months. Interested parties must submit their tenders electronically by the specified deadline, following all the guidelines and requirements outlined in the tender documents. A key requirement is having a Participant Identification Code (PIC) for the tendering organization.

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but based on the nature of the tender, it is likely open to companies or organizations providing IT services, consulting, software development, and support. This could include SMEs, large enterprises, and potentially research institutes with relevant expertise.

Funding Type: Procurement. This is an invitation to tender, indicating a procurement process where the contracting authority (Frontex) is seeking services from a contractor.

Consortium Requirement: The text mentions that a Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). This suggests that both single applicants and consortia are eligible.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly mentioned, but given that it is an EU tender by Frontex, it is likely open to entities within the EU and potentially EEA countries. Further details would be available in the tender documents.

Target Sector: This program targets the IT sector, specifically focusing on IT services, consulting, software development, Internet and support related to Business Intelligence systems. It is also related to security/cybersecurity due to Frontex being the lead contracting authority.

Mentioned Countries: No specific countries are mentioned, but the contracting authority is the European Border and Coast Guard Agency (FRONTEX), implying a focus on the EU. The Declaration on honour FR 2024 suggests that France may be involved or that the form is based on French regulations.

Project Stage: The project stage is for regular support, development, and improvement of existing Business Intelligence systems based on SAS software. This suggests it is beyond the initial research phase and is focused on development, improvement, and potential new business functionalities.

Funding Amount: The estimated total value of the tender is 4,000,000 EUR.

Application Type: Open call. The procedure type is explicitly stated as an "Open procedure".

Nature of Support: The beneficiaries will receive money in exchange for services.

Application Stages: The number of application stages is not explicitly stated, but it is likely a multi-stage process involving submission of a tender, evaluation, and contract award.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The co-funding requirement is not mentioned in the provided text.

Summary:

This is an invitation to tender (FRONTEX/2025/OP/0014) by the European Border and Coast Guard Agency (FRONTEX) for the provision of business content development services related to Business Intelligence (BI) systems based on SAS software. The estimated total value of the tender is 4,000,000 EUR, and the maximum contract duration is 48 months. The procedure is an open call, meaning any eligible organization can apply. The submission method is electronic, with a deadline for receipt of tenders on 14/07/2025 at 12:00 Europe/Warsaw. The contract involves regular support, development, and improvement of existing SAS-based BI systems, as well as the potential development of new business functionalities for statistical analytical tools. The tender documents include an invitation letter, tender specifications, terms of reference, a draft contract, a financial offer form, a declaration on honour, a tender submission form, and a PoA commitment letter. Tenderers need a Personal Identification Code (PIC) to participate, either as a single entity or as part of a consortium. The eSubmission system supports various file types and has specific requirements for attachment names and sizes (less than 50 MB, up to 200 files). The system is multilingual, supporting all 24 official EU languages, and uses encryption to ensure the integrity and confidentiality of the information.