Online well-being portal - HR/7479

Overview

This summary outlines a public procurement tender issued by the European Foundation for the Improvement of Living and Working Conditions, identified as EUROFOUND/2025/OP/0029. The tender is focused on the development of an online well-being portal, with an estimated total value of €2,720,924 and a contract duration of up to 48 months. The contract is structured as a framework agreement, featuring an initial 12-month period with options for three renewals, and aims to provide continuous service delivery.

Eligible applicants include service providers able to deliver digital portal development and management services, potentially involving private companies, consultancies, and specialized technology firms. The tender accommodates single applicants but may permit consortia, particularly if multiple areas of expertise are required.

The eligibility scope appears to include entities from EU member states and possibly EEA countries, which should be confirmed in the final tender specifications documents. This opportunity primarily targets sectors related to digital services, well-being, and ICT, specifically focusing on HR services and employee wellness programs.

Bids must be submitted electronically via the EU Funding and Tenders Portal by February 2, 2026, at 14:00 UTC. The contract will be awarded based on a best price-quality ratio, with quality represented at 60% and price at 40%. There is no co-funding requirement, and successful bidders will receive full funding from the contracting authority for services rendered. The tender specifications and related documents are available on the relevant portal, with a Participant Identification Code required for submission.

Key dates include a deadline for information requests by January 21, 2026, a tender submission deadline of February 2, 2026, and a scheduled tender opening on February 3, 2026. The system allows for up to 200 file attachments per submission, each not exceeding 50 MB, and supports 24 official EU languages.

Detail

This is a call for tenders for an online well-being portal, procedure identifier EUROFOUND/2025/OP/0029. The lead contracting authority is the European Foundation for the Improvement of Living and Working Conditions. The TED reference is 242/2025 834518-2025. The estimated total value is 2720924 EUR. The TED publication date is 16/12/2025. The nature of the contract is for services, specifically physical well-being services (CPV code 98330000). The maximum contract duration is 48 months. The award method is best price-quality ratio. It is a framework agreement without reopening of competition. The date and time of public opening is 03/02/2026 10:30 Europe/Dublin. The deadline for receipt of tenders is 02/02/2026 14:00 Europe/Dublin. The contracting authority is not bound to reply to questions submitted after 21/01/2026 08:00 Europe/Dublin. Submissions must be sent exclusively at the address for submission given below, using the electronic submission method.

The available documents are:
ENHR7479 - Part A - Invitation to tender - Online well-being portal, Invitation letter, published on 16/12/2025, Version 1, No translations available.
ENHR7479 - Part B - Tender Specifications - Online well-being portal, Tender specifications, published on 16/12/2025, Version 2, No translations available.
ENHR7479 - Part C - Standard Reply Form - Online well-being portal, Other invitation to tender document, published on 16/12/2025, Version 1, No translations available.
ENHR7479 - Part D - Draft Framework Contract - Online well-being portal, Draft contract, published on 16/12/2025, Version 1, No translations available.
ENHR7479 - Part F - Data Sharing Agreement Template- Online well-being portal, Other invitation to tender document, published on 16/12/2025, Version 1, No translations available.
ENHR7479 - Part E - Total Reference Price Calculator - Online well-being portal, Other invitation to tender document, published on 16/12/2025, Version 1, No translations available.

There has been a correction to the tender specifications. The price-quality ratio has been amended. The correct weighting is Quality: 60% and Price: 40%. This replaces the previously published ratio of 50/50. The updated tender specifications reflecting this correction have been uploaded on the Funding & Tenders (F&T) portal and are available for consultation. This announcement was last updated on 17/12/2025 00:52.

Some frequently asked questions (FAQ) are answered:
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It is not possible to view the details of the submission after the deadline because the system encrypts all attachments upon upload and will not allow decryption after the deadline.
Submissions can be found in Manage My Area, in the Funding & Tenders portal, in ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate.
For attaching files to your tender submission, eSubmission accepts files that are less than 50 MB in size.
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Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action” column.
The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium).
When uploading a file in eSubmission, you must first make sure it follows the technical requirements of the system.
The maximum number of documents the system will allow you to upload per tender is 200 files.
It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used.
First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register.
The system is multilingual and supports all 24 official EU languages.
The character set encoding is UTF-8.
Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism.
The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question.
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An auto-generated notification is sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing your submission.

In summary, this is a European call for tenders by EUROFOUND for the creation of an online well-being portal. The total estimated value of the contract is over 2.7 million EUR, and the maximum duration is 48 months. The tender is an open procedure, meaning any eligible economic operator can submit a bid. The award will be based on the best price-quality ratio, with quality weighted at 60% and price at 40%. The deadline for submitting tenders is February 2, 2026. Interested parties should download the tender documents, including the tender specifications, draft framework contract, and data sharing agreement template, from the Funding & Tenders portal. Submissions must be made electronically. A key requirement for participation is having a valid Participant Identification Code (PIC). The eSubmission system supports various file types and allows up to 200 attachments, each under 50 MB. The system encrypts all uploaded documents to ensure confidentiality.

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Breakdown

Eligible Applicant Types: The opportunity is open to economic operators.

Funding Type: This is a procurement opportunity, specifically a call for tenders.

Consortium Requirement: The information does not explicitly state whether a single applicant or a consortium is required.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated, but given that it is an EU funding opportunity, it is likely open to entities within the EU and possibly EEA or associated countries.

Target Sector: The target sector is physical well-being services, specifically related to an online well-being portal.

Mentioned Countries: No specific countries are mentioned, but Europe/Dublin is mentioned in relation to the date and time of the public opening and the deadline for receipt of tenders.

Project Stage: The project stage is likely development and implementation, as the tender is for the creation of an online well-being portal.

Funding Amount: The estimated total value of the tender is 2,720,924 EUR.

Application Type: The application type is an open call for tenders.

Nature of Support: Beneficiaries will receive a service contract.

Application Stages: The number of application stages is not explicitly mentioned, but it would likely involve at least one stage of submission and evaluation.

Success Rates: The success rates are not mentioned.

Co-funding Requirement: The co-funding requirement is not mentioned.

Summary:

This is a call for tenders, specifically an open procedure, from the European Foundation for the Improvement of Living and Working Conditions (EUROFOUND). The tender, identified as EUROFOUND/2025/OP/0029, concerns the development of an online well-being portal. The estimated total value of the contract is 2,720,924 EUR, and the maximum contract duration is 48 months. The submission method is electronic, and the deadline for receipt of tenders is 02/02/2026 at 14:00 Europe/Dublin. The award method is based on the best price-quality ratio, with a weighting of 60% for quality and 40% for price. The tender is for a framework agreement without reopening of competition. Economic operators interested in providing physical well-being services through an online platform are invited to submit their tenders electronically via the Funding & Tenders portal. A Participant Identification Code (PIC) is mandatory to participate. The system supports 24 official EU languages and accepts attachments up to 50 MB in size, with a maximum of 200 files per submission. The system encrypts all uploaded documents. The contracting authority is not bound to reply to questions submitted after 21/01/2026 08:00 Europe/Dublin.

Short Summary

Impact
The funding aims to develop and manage an online well-being portal to enhance employee wellness and organizational development.
Applicant
Applicants should possess expertise in digital services, ICT, and well-being program management.
Developments
The project will focus on the development and implementation of an online well-being portal.
Applicant Type
This funding is designed for service providers and contractors capable of delivering digital portal development and management services.
Consortium
Single applicants are primarily required, but consortia may be permitted for specialized expertise.
Funding Amount
The estimated contract value is €2,720,924.
Countries
The opportunity is open to bidders across the EU/EEA region, as it is published through EU channels.
Industry
The funding targets the digital services and ICT sector, specifically related to well-being services.

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