ITS26-DEV - Development and maintenance of information systems

The European Parliament's IT Directorate-General for Innovation and Technological Support (ITEC) is issuing a call for tenders under the reference EP-ITEC/LUX/2025/OP/0003 for the development and maintenance of information systems, titled "ITS26-DEV." This open procedure aims to establish a framework contract for IT services, including the design, consultancy, development, deployment, and maintenance of information systems. The services cover both new system development and the maintenance of existing systems, primarily focusing on core business functions and supporting activities for the European Parliament and potentially other EU institutions.

The contract is structured into four distinct lots:
Lot 1, which pertains to core business systems located in Brussels and other sites; Lot 2, dedicated to core business systems specifically in Luxembourg; Lot 3, for supporting and steering business systems in Brussels and other locations; and Lot 4, which focuses on supporting systems in Luxembourg. The maximum duration for each contract is 48 months, awarded based on the best price-quality ratio.

The submission process is fully electronic, with a deadline for tenders set for January 5, 2026, at 16:00 CET. Interested parties must have a Personal Identification Code (PIC) to participate. A public opening of tenders will occur on January 7, 2026, at 10:00 CET. Questions will only be addressed until December 16, 2025.

Documentation includes extensive specifications detailing requirements and evaluation criteria across various technical aspects. The project spans multiple stages, from initial development through deployment and ongoing maintenance of systems, ensuring robust IT support for EU legislative processes and functions.

The opportunity is designed to attract qualified service providers in the ICT sector with prior experience in similar roles, fostering competition among both large ventures and SME participants, despite a lower suitability indication for SMEs. The geographic focus is on service delivery locations in Brussels, Luxembourg, Strasbourg, and Lisbon, adhering to EU procurement rules.

In conclusion, the "ITS26-DEV" tender represents a significant opportunity for ICT service providers wishing to engage in the long-term support and enhancement of the European Parliament’s essential information systems.

The European Parliament, ITEC Directorate-General for Innovation and Technological Support is launching a call for tenders EP-ITEC/LUX/2025/OP/0003 for the development and maintenance of information systems, titled ITS26-DEV. The TED reference for this call is 221/2025 759069-2025. This is an open procedure, and submissions must be electronic. The framework contract covers services for the design, consultancy, development, deployment, and maintenance of information systems. This includes developing new systems (except fixed-price off-site development), tailoring and maintaining existing systems, and potential integration with other applications. The framework contract also encompasses information systems primarily for disseminating or publishing information on the Internet or Intranet. The main classification (CPV) code is 72000000, which refers to IT services: consulting, software development, Internet and support.

The call for tenders is divided into four lots:

Lot 1: Core business systems Brussels & other locations. The services for this lot will be provided in Brussels or other locations (e.g., Strasbourg, Lisbon) excluding Luxembourg. Core business systems process information related to the legislative, budgetary, and non-legislative powers of the EP, empowering parliamentary work, and political engagement and relationship management. For other EU institutions, agencies, or bodies, core business refers to tasks and responsibilities defined in the Treaties and applicable Regulations.

Lot 2: Core business systems Luxembourg. The services for this lot will be provided in Luxembourg. These systems also process information related to the legislative, budgetary, and non-legislative powers of the EP, empowering parliamentary work, and political engagement and relationship management.

Lot 3: Supporting & steering business systems Brussels & other locations. The services for this lot will be provided in Brussels or other locations (e.g., Strasbourg, Lisbon) excluding Luxembourg. Supporting and steering business systems process information related to planning, monitoring & reporting, governance, compliance and transparency, human capital, facilities and auxiliary services, financial and accounting services, infrastructure, information technology, logistics, conferences and meetings, security, communication, publication and dissemination, collaboration, and knowledge management.

Lot 4: Supporting & steering business systems Luxembourg. The services for this lot will be provided in Luxembourg. These systems also process information related to planning, monitoring & reporting, governance, compliance and transparency, human capital, facilities and auxiliary services, financial and accounting services, infrastructure, information technology, logistics, conferences and meetings, security, communication, publication and dissemination, collaboration, and knowledge management.

For all lots, the nature of the contract is for services, with a maximum contract duration of 48 months. The award method is based on the best price-quality ratio. The lead contracting authority is the European Parliament, ITEC Directorate-General for Innovation and Technological Support. The framework agreement is a framework agreement without reopening of competition.

Key milestones include a TED publication date of 17/11/2025. The date and time of the public opening is 07/01/2026 at 10:00 Europe/Luxembourg time. The deadline for receipt of tenders is 05/01/2026 at 16:00 Europe/Luxembourg time. The contracting authority is not bound to reply to questions submitted after 16/12/2025 at 07:00 Europe/Luxembourg time.

There are 45 documents available for download, including:

ENEN 01-Invitation_to_tender_ITS26-DEV Invitation letter, published on 17/11/2025, Version 1, applicable to all lots, no translations available.
ENEN-02 ITS26-DEV - Tender Specifications, published on 17/11/2025, Version 1, applicable to all lots, no translations available.
ENEN-02A01 ITS26-DEV - Annex I to Tender Specifications - Technical specifications, published on 17/11/2025, Version 1, applicable to all lots, no translations available.
ENEN-02A01A ITS26-DEV - Part A to Technical Specifications - Specification of services, published on 17/11/2025, Version 1, applicable to all lots, no translations available.
ENEN-02A01B ITS26-DEV - Part B to Technical Specifications - Profiles, published on 17/11/2025, Version 1, applicable to all lots, no translations available.
ENEN-02A01C ITS26-DEV - Part C to Technical Specifications - Technical Evaluation, published on 17/11/2025, Version 1, applicable to all lots, no translations available.
ENEN-02A01D_Part_D_to_Technical_Specifications-Service_Requirements, published on 17/11/2025, Version 1, applicable to all lots, no translations available.
ENEN-02A01E1 - Part_E1_to_Technical_Specifications-Service_Level_Agreement, published on 17/11/2025, Version 1, applicable to all lots, no translations available.
ENEN-02A01E2 ITS26-DEV - Part_E2_SLA Work Context, published on 17/11/2025, Version 1, applicable to all lots, no translations available.
ENEN-02A01F ITS26-DEV - Part F to Technical Specifications - EP IT Environment and Development Standards, published on 17/11/2025, Version 1, applicable to all lots, no translations available.

Submissions must be sent exclusively via electronic means to the address provided upon accessing the submission link.

A public Q&A section is available, and tenderers can log in to create questions. Some frequently asked questions (FAQ's) are already available, and more can be downloaded in XLS format.

Some of the FAQs include:

How to proceed if the system is slow or doesn’t work while uploading/downloading documents? The recommendation is to use the latest versions of Google Chrome or Mozilla Firefox and to clear the cache and cookies.
Which Internet browsers does eSubmission support? The latest versions of Google Chrome or Mozilla Firefox are recommended. The System Requirements link provides the most up-to-date technical recommendations.
Is it possible to view the details of the submission after the deadline? No, the content of the submission is not accessible after the deadline because the system encrypts all attachments upon upload and will not allow decryption after the deadline.
Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Submissions can be found in ‘My Submission(s)’.
Which size should attachments have? Attachments should be less than 50 MB in size.
How should I name attachments in eSubmission? Attachments must be named following the System Requirements.
Can I submit a video in eSubmission? Which formats are supported? Check the System Requirements of eSubmission.
I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation.
Do I need to validate my PIC in order to submit a tender in eSubmission? A Personal Identification Code (PIC) is mandatory.
I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? Make sure it follows the technical requirements of the system.
How many attachments can I upload per submission? The maximum is 200 files.
Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender.
How do I register my organisation and get a Participant Identification Code (PIC)? Check if the organisation is already registered using the Search PIC tool.
How many languages does the system support? The system supports all 24 official EU languages.
Which is the character set encoding in the system? The character set encoding is UTF-8.
Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents.
Which file types does the system support? The supported file types depend on the type of submission.
Can I view and edit my draft submission? Yes, until the deadline.
In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue.
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification.

In summary, this tender opportunity, ITS26-DEV, is an invitation for companies to bid on a framework contract to provide IT services to the European Parliament and other EU institutions. The services include the design, development, deployment, and maintenance of information systems. The tender is divided into four lots based on the type of systems (core business vs. supporting & steering) and the location where the services will be provided (Brussels/other locations vs. Luxembourg). Interested parties must submit their tenders electronically by January 5, 2026, and should carefully review all the provided documentation, including the technical specifications and submission requirements. A PIC code is mandatory for participation. The contract will be awarded based on the best price-quality ratio. The opportunity aims to secure reliable IT support for the European Parliament's core functions and supporting activities, ensuring the efficient operation and dissemination of information.

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but based on the nature of the tender, it is likely that eligible applicants include companies, service providers, and organizations with expertise in IT services, consulting, software development, and maintenance of information systems. This could include SMEs, large enterprises, and potentially research institutes or universities with relevant capabilities.

Funding Type: The funding type is procurement, specifically a framework service contract.

Consortium Requirement: The opportunity does not explicitly state whether a single applicant or a consortium is required. However, the FAQ mentions that a Personal Identification Code (PIC) is mandatory to participate as a sole candidate/tenderer or as a member of a group (consortium), suggesting that both single applicants and consortia are eligible.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated, but given that it is an EU tender, it is likely open to entities based in the EU and potentially EEA countries. The locations mentioned for service provision include Brussels, Luxembourg, Strasbourg, and Lisbon, suggesting a focus on these areas, but the eligibility might be broader.

Target Sector: The target sector is ICT (Information and Communication Technology), specifically IT services, consulting, software development, and the maintenance of information systems. The tender focuses on the development and maintenance of information systems for the European Parliament and potentially other EU institutions.

Mentioned Countries: The countries explicitly mentioned are Luxembourg, Belgium (Brussels), France (Strasbourg), and Portugal (Lisbon).

Project Stage: The expected maturity of the project is development, deployment, and maintenance. The tender concerns both the development of new information systems and the tailoring and maintenance of existing systems.

Funding Amount: The estimated total value is not provided in the scraped content.

Application Type: The application type is an open call for tenders, with electronic submission.

Nature of Support: The beneficiaries will receive money in exchange for providing IT services.

Application Stages: The number of application stages is not explicitly stated, but it is likely to involve at least two stages: submission of the tender and evaluation.

Success Rates: The success rates are not mentioned in the provided content.

Co-funding Requirement: The need for co-funding is not mentioned in the provided content.

Summary:

This is a call for tenders (EP-ITEC/LUX/2025/OP/0003) by the European Parliament, specifically the Directorate-General for Innovation and Technological Support (ITEC). The tender, titled "ITS26-DEV - Development and maintenance of information systems," aims to establish a framework contract for IT services. The services include the design, consultancy, development, deployment, and maintenance of information systems, encompassing both new development and the tailoring/maintenance of existing systems, including integration with other applications and systems for Internet/Intranet dissemination.

The procedure is an open procedure with electronic submissions. The main classification is IT services, including consulting, software development, Internet, and support (CPV code 72000000). The TED reference is 221/2025 759069-2025. The TED publication date is 17/11/2025. The deadline for receipt of tenders is 05/01/2026 at 16:00 Europe/Luxembourg, and the contracting authority is not bound to reply to questions submitted after 16/12/2025 at 07:00 Europe/Luxembourg. The date and time of public opening is 07/01/2026 at 10:00 Europe/Luxembourg.

The framework contract is divided into four lots:

Lot 1: Core business systems Brussels & other locations (excluding Luxembourg). This includes systems related to the legislative, budgetary, and non-legislative powers of the EP, empowering parliamentary work, and political engagement.

Lot 2: Core business systems Luxembourg. This covers the same type of systems as Lot 1, but the services are to be provided in Luxembourg.

Lot 3: Supporting & steering business systems Brussels & other locations (excluding Luxembourg). This includes systems related to planning, monitoring & reporting, governance, compliance and transparency, human capital, facilities and auxiliary services, financial and accounting services, infrastructure, information technology, logistics, conferences and meetings, security, communication, publication and dissemination, collaboration, and knowledge management.

Lot 4: Supporting & steering business systems Luxembourg. This covers the same type of systems as Lot 3, but the services are to be provided in Luxembourg.

The maximum contract duration for each lot is 48 months, and the award method is based on the best price-quality ratio. The tender documents include the invitation letter, tender specifications, technical specifications, specification of services, profiles, technical evaluation criteria, service requirements, service level agreement, work context, and IT environment and development standards.

Tenderers must submit their tenders electronically and should consult the FAQ section for technical requirements related to the eSubmission system, such as supported browsers (Google Chrome or Mozilla Firefox), file size limits (50 MB per attachment), and the maximum number of attachments (200 files). A Personal Identification Code (PIC) is mandatory for participation.