INTERIM SERVICES FOR THE EUDA

The European Union Drugs Agency (EUDA) has issued a call for tenders identified as EUDA/2025/OP/0003 for interim support services to be provided by a temporary employment agency at its office in Lisbon, Portugal. This opportunity is framed as an open procedure with electronic submission. The overall estimated value of the framework service contract is €2,000,000, with a maximum duration of 48 months. The primary classification for the services falls under supply services of office personnel, identified with CPV code 79621000. The contract will be awarded based on the best price-quality ratio.

The deadline for submission of tenders is set for July 7, 2025, at 16:00 local time. The contracting authority will not respond to questions submitted after June 27, 2025, at 06:00. Submissions must be made electronically through the dedicated eSubmission portal, where a Personal Identification Code (PIC) is mandatory for participation. A maximum of 200 documents can be uploaded per tender, with each file having a size limit of 50 MB. The portal supports all 24 official EU languages and employs encryption to safeguard uploaded documents.

Several annexes containing detailed information and templates for tender submission are provided, including an invitation letter, tender specifications, a draft service framework contract, a tenderer's checklist, a declaration on honor, power of attorney for joint tenders, and financial proposal forms. The EUDA seeks a qualified temporary employment agency that can deliver services in Lisbon and is emphasizing adherence to EU visibility guidelines in all deliverables.

Overall, this contract opportunity targets temporary staffing providers and emphasizes a streamlined electronic submission process, reinforcing the importance of compliance with specified guidelines and requirements for those interested in submitting a bid.

The European Union Drugs Agency (EUDA) has published a call for tenders, EUDA/2025/OP/0003, for interim support services to be provided by a temporary employment agency at its office in Lisbon, Portugal. This is an open procedure with electronic submission. The estimated total value of the framework service contract is 2,000,000 EUR. The TED reference for this tender is 106/2025 360200-2025. The TED publication date is 04/06/2025. The main classification (CPV) code is 79621000 Supply services of office personnel. The nature of the contract is for services, and the maximum contract duration is 48 months. The award method is based on the best price-quality ratio, and it will be a framework agreement without reopening of competition. The date and time of the public opening is 08/07/2025 at 15:00 Europe/Lisbon time. The deadline for receipt of tenders is 07/07/2025 at 16:00 Europe/Lisbon time. The contracting authority is not bound to reply to questions submitted after 27/06/2025 at 06:00 Europe/Lisbon time.

The following documents are available for download:

Invitation Letter to tender, published on 04/06/2025, Version 1.
Tender Specifications, published on 04/06/2025, Version 1.
Draft Service Framework Contract, published on 04/06/2025, Version 1.
Annex 1 Tenderer s checklist, published on 04/06/2025, Version 1.
Annex 2 Declaration on honour, published on 04/06/2025, Version 1.
Annex 3 Power of attorney (joint tender), published on 04/06/2025, Version 1.
Annex 4 List of identified subcontractors, published on 04/06/2025, Version 1.
Annex 5.1 Letter of commitment by identified subcontractor, published on 04/06/2025, Version 1.
Annex 5.2 Letter of commitment by an entity on whose capacities is being relied, published on 04/06/2025, Version 1.
Annex 6 Financial proposal, published on 04/06/2025, Version 1.

Submissions must be sent exclusively via electronic submission.

Some frequently asked questions (FAQ) and their answers are available:

How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, clear the cache and cookies.
Which Internet browsers does eSubmission support? Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements.
Is it possible to view the details of the submission after the deadline? No, the content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload.
Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Depending on the type or step of procedure, you can find the submissions in one of these sections: In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate in restricted calls, etc.
Which size should attachments have? eSubmission accepts files that are less than 50 MB in size.
How should I name attachments in eSubmission? Follow the System Requirements.
Can I submit a video in eSubmission? Which formats are supported? Check the System Requirements of eSubmission.
I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action” column.
Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC is not mandatory.
I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? Make sure it follows the technical requirements of the system.
How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is 200 files.
Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate.
How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register.
What is the validity period of a PIC? A PIC is unique and its validity is not limited in time.
How many languages does the system support? The system is multilingual and supports all 24 official EU languages.
Which is the character set encoding in the system? The character set encoding is UTF-8.
Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism.
Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question.
Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted.
In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit.
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing your submission.

In summary, this is a call for tenders issued by the European Union Drugs Agency (EUDA) seeking a temporary employment agency to provide interim support services at their Lisbon office. The contract is a framework service contract with an estimated value of 2 million EUR and a maximum duration of 48 months. The selection will be based on the best price-quality ratio. Interested temporary employment agencies must submit their tenders electronically by 07/07/2025, following the guidelines and requirements detailed in the tender documents. A Personal Identification Code (PIC) is mandatory for tenderers. The eSubmission system supports various file types and uses encryption to ensure data integrity and confidentiality.

Eligible Applicant Types: The eligible applicant type is a temporary employment agency.

Funding Type: The funding type is a service contract.

Consortium Requirement: The opportunity allows for joint tenders, suggesting that a consortium is possible, but not explicitly required. Annex 3, "Power of attorney (joint tender)", indicates the possibility of a joint tender.

Beneficiary Scope (Geographic Eligibility): The location of the service is Lisbon, Portugal, implying that the tender is open to entities that can provide services in that location. The geographic eligibility isn't explicitly stated but is likely open to entities within the EU or those able to operate within the EU framework.

Target Sector: The target sector is supply services of office personnel.

Mentioned Countries: Portugal is explicitly mentioned as the location where the services are to be provided.

Project Stage: The project stage is service provision.

Funding Amount: The estimated total value is 2,000,000 EUR.

Application Type: The application type is an open call for tenders.

Nature of Support: Beneficiaries will receive money in exchange for services.

Application Stages: The number of application stages is not explicitly stated, but the documentation suggests a multi-stage process involving submission of a tender, evaluation, and potential contract award.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The co-funding requirement is not mentioned in the provided text.

Summary:

This is a call for tenders, procedure identifier EUDA/2025/OP/0003, issued by the European Union Drugs Agency (EUDA). The EUDA aims to establish a Framework Service Contract with a temporary employment agency to provide interim support services at its office in Lisbon, Portugal. The procedure type is an open procedure, and the estimated total value of the contract is 2,000,000 EUR. The contract duration is a maximum of 48 months. The award method will be based on the best price-quality ratio. The TED publication date was 04/06/2025, and the deadline for receipt of tenders is 07/07/2025 at 16:00 Europe/Lisbon time. The contracting authority is not bound to reply to questions submitted after 27/06/2025 at 06:00 Europe/Lisbon time. The submission method is electronic. Tenderers must submit their proposals electronically via the designated eSubmission portal. A Personal Identification Code (PIC) is mandatory for participation. The maximum number of documents that can be uploaded per tender is 200 files, with each file being less than 50 MB in size. The system supports all 24 official EU languages and uses UTF-8 character set encoding. The system encrypts all uploaded documents. The call includes several annexes that provide detailed information and templates for the tender submission, including an invitation letter, tender specifications, a draft service framework contract, a tenderer's checklist, a declaration on honour, a power of attorney for joint tenders, a list of identified subcontractors, letters of commitment, and a financial proposal form. The EUDA seeks a temporary employment agency to provide interim support services at its Lisbon office. The tender is open to temporary employment agencies capable of providing services in Lisbon, Portugal. The contract will be awarded based on the best price-quality ratio.