F-SE-25-T04 - Provision of medical services by a Medical Centre

This opportunity is a public procurement tender designated as FRA/2025/OP/0003, inviting medical centers to provide healthcare services to the European Union Agency for Fundamental Rights (FRA) and the European Labour Authority (ELA). This framework contract proposes an estimated total value of €340,000 and has a maximum duration of 48 months. The submission process is electronic, with an open call format, indicating that any eligible organization can tender for the contract.

Eligible applicants primarily include large enterprises or specialized healthcare providers, as Small and Medium-sized Enterprises (SMEs) are not suitable according to the documentation. The geographic scope is EU-wide, as the contracting authorities are EU agencies, allowing participation from organizations in EU member states and possibly EEA countries.

The tender focuses on the healthcare sector, specifically providing medical services, as indicated by the main Common Procurement Vocabulary (CPV) code, which is 85000000 for health services. There is a clear concentration on meeting the needs of EU agencies through ongoing medical service delivery.

The application process involves submitting tenders electronically via the EU Funding and Tenders Portal, with a submission deadline set for September 19, 2025, by 17:00 CET. The evaluation will be based on a weighted criteria model emphasizing quality at 60% and price at 40%.

Submission necessitates a Personal Identification Code (PIC), which is mandatory for participation whether as a sole candidate or as part of a consortium. It is aimed at ensuring the identification of participants within the tender submission process.

Importantly, the procurement contract does not have a co-funding requirement, meaning that successful tenders will receive full contract payment for services rendered. The process includes at least two stages: submission and evaluation, although specific success rates for tenders are not disclosed.

Documentation such as invitation letters, specifications, and contract templates can be downloaded. The eSubmission system, which supports multiple file types and ensures document security through encryption, can accommodate up to 200 attachments per submission, with each file limited to a size of 50 MB. Additionally, the platform is multilingual, supporting all 24 official EU languages.

In summary, this tender represents a structured call for specialized medical service providers to engage in a significant EU framework agreement with competitive evaluation criteria, operational focus, and clear eligibility guidelines.

This is an invitation to tender, reference number F-SE-25-T04, for the provision of medical services by a Medical Centre for the European Union Agency for Fundamental Rights (FRA) and the European Labour Authority (ELA). This is an inter-institutional framework contract. The procedure identifier is FRA/2025/OP/0003. The submission method is electronic and the procedure type is an open procedure. The estimated total value of the tender is 340,000 EUR. The TED publication date is 04/08/2025. The lead contracting authority is the European Union Agency for Fundamental Rights. The main classification (CPV) code is 85000000, which refers to health and social work services. The nature of the contract is for services, and the maximum contract duration is 48 months. The award method is based on the best price-quality ratio. This is a framework agreement without reopening of competition. The date and time of the public opening is 22/09/2025 at 12:00 Europe/Vienna. The deadline for receipt of tenders is 19/09/2025 at 17:00 Europe/Vienna. The contracting authority is not bound to reply to questions submitted after 11/09/2025 at 06:00 Europe/Vienna. The TED reference is 147/2025 509681-2025.

The following documents are available for download:
EN1 Invitation-to-tender-e-submission-open-2024-recast -en F-SE-25-T04 publishInvitation letterPublished on 04/08/2025Version 1 No translations available
EN2 Annex A - Part 1 - Tender-specifications-open-2023-en F-SE-25-T04 publishTender specificationsPublished on 04/08/2025Version 1 No translations available
EN3 Annex A - Part 2 - Technical-Specifications- F-SE-25-T04 publishTechnical specificationsPublished on 04/08/2025Version 1 No translations available
EN4 Annex B - Framework contract F-SE-25-T04 Medical centre publishDraft contractPublished on 04/08/2025Version 1 No translations available
EN5 Annex C - Standard Submission Form F-SE-25-T04 publishTender specifications - adm. partPublished on 04/08/2025Version 1 No translations available
EN5.1 Annex C - Form 11 - Financial Proposal Form and Scenario F-SE-25-T04 publishFinancial offer formPublished on 04/08/2025Version 1 No translations available

Submissions must be sent exclusively at the address for submission given below, using the electronic submission method.

Here are some frequently asked questions (FAQ) and their answers related to the eSubmission system:

How to proceed if the system is slow or doesn’t work while uploading/downloading documents?
Please make sure you use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, try the following steps: 1. Clear the cache and cookies on the Internet browser.

Which Internet browsers does eSubmission support?
Please use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements.

Is it possible to view the details of the submission after the deadline?
The content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the upload.

Where can I find my submissions in Manage My Area, in the Funding & Tenders portal?
Depending on the type or step of procedure, you can find the submissions in one of these sections: In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate.

Which size should attachments have?
For attaching files to your tender submission, eSubmission accepts files that are less than 50 MB in size. Any larger sizes will not be accepted by the system.

How should I name attachments in eSubmision?
In eSubmission, you must name the attachments for your tender draft following the System Requirements. With regards to all attachment names, please see the following conditions: The.

Can I submit a video in eSbmission? Which formats are supported?
You can check the System Requirements of eSubmission.

I received an invitation from the F&T Portal but cannot view the procurement documents.
Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action”.

Do I need to validate my PIC in order to submit a tender in eSubmission?
The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC is.

I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do?
When uploading a file in eSubmission, you must first make sure it follows the technical requirements of the system, which are as shown below. A)For procurement procedures: B)For req.

How many attachments can I upload per submission?
The maximum number of documents the system will allow you to upload per tender is 200 files. You are able to check the eSubmission System Requirements in the documentation by clicking.

Why do tenderers need a PIC?
It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Therefore, if your organisation already.

How do I register my organisation and get a Participant Identification Code (PIC)?
First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. If your organisation is a bigger.

How many languages does the system support?
The system is multilingual and supports all 24 official EU languages.

Which is the character set encoding in the system?
The character set encoding is UTF-8.

Does the system use encryption to ensure the integrity and the confidentiality of the information?
Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism.

Which file types does the system support?
The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. M.

Can I view and edit my draft submission?
Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted.

In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission?
No, it is just a display issue. This is not blocking for you: you can submit.

I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent?
No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing.

In summary, this tender opportunity is for the provision of medical services by a medical center for the European Union Agency for Fundamental Rights (FRA) and the European Labour Authority (ELA). It is an open procedure, meaning any eligible organization can apply. The estimated value is 340,000 EUR, and the contract duration is 48 months. The award will be based on the best price-quality ratio. Interested parties must submit their tenders electronically by September 19, 2025. A Participant Identification Code (PIC) is mandatory for participation. The eSubmission system supports various file types and encrypts uploaded documents to ensure confidentiality. The system supports all 24 official EU languages and uses UTF-8 character encoding.

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but based on the nature of the tender, it is likely that eligible applicants include medical centers or organizations capable of providing medical services.

Funding Type: The funding type is procurement, specifically a service contract.

Consortium Requirement: The text mentions that a Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). Therefore, either a single applicant or a consortium is acceptable.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated, but given that it is an EU funding opportunity related to the European Union Agency for Fundamental Rights (FRA) and the European Labour Authority (ELA), it is likely that the beneficiary scope includes EU member states and possibly EEA countries.

Target Sector: The target sector is health, specifically the provision of medical services.

Mentioned Countries: No specific countries are mentioned, but the European Union (EU) is referenced, implying that the opportunity is relevant to EU member states.

Project Stage: The project stage is not explicitly mentioned, but it is implied that the project is at the service delivery stage, requiring an established medical center to provide ongoing medical services.

Funding Amount: The estimated total value of the contract is 340,000 EUR.

Application Type: The application type is an open call for tenders, with electronic submission.

Nature of Support: The beneficiaries will receive money in exchange for providing medical services.

Application Stages: The number of application stages is not explicitly stated, but the process involves submitting a tender, which will then be evaluated based on the best price-quality ratio. This suggests at least two stages: submission and evaluation.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The text does not explicitly mention a co-funding requirement.

Summary:

This opportunity is a call for tenders (FRA/2025/OP/0003) for the provision of medical services by a Medical Centre for the European Union Agency for Fundamental Rights (FRA) and the European Labour Authority (ELA). It is an inter-institutional framework contract with an estimated total value of 340,000 EUR. The procedure type is an open procedure, and submissions must be sent electronically. The contract duration is a maximum of 48 months, and the award method is based on the best price-quality ratio. The TED publication date was 04/08/2025, and the deadline for receipt of tenders is 19/09/2025 at 17:00 Europe/Vienna. The contracting authority is the European Union Agency for Fundamental Rights. Tenderers must register for a Personal Identification Code (PIC) to participate, either as a sole candidate or as part of a consortium. The eSubmission system supports various file types and has specific requirements for attachment names and sizes (less than 50 MB, maximum 200 files). The system is multilingual, supporting all 24 official EU languages, and uses encryption to ensure the integrity and confidentiality of the information.