External Provision of IT Services

This summary outlines a call for tenders, referenced as EP-ITEC/LUX/2025/OP/0004, issued by the European Parliament’s Directorate-General for Innovation and Technological Support. The procurement opportunity focuses on the "External Provision of IT Services" and is structured into three distinct lots:

Lot 1 involves Enterprise Architecture and Business Analysis, which includes services such as Business Process Analysis and support for Enterprise Architecture practices. Lot 2 covers COTS Business Software Selection and Acquisition, providing project management services for the evaluation and selection of commercial software solutions. Lot 3 pertains to Project Management Office services, focusing on IT Portfolio Management and support for project management methodologies.

Eligible applicants include various economic operators capable of delivering the required IT services, which may range from small to large enterprises, including consortia. There are no explicit restrictions regarding applicant types, but the tender states that it is not suitable for small and medium-sized enterprises. The funding method is a procurement contract, specifically a service contract rather than a grant or loan.

Geographically, the tender is open to economic operators from EU member states, EEA countries, and potentially other countries with certain agreements. The bidding process is an open call requiring electronic submission by 28 August 2025, with a public opening set for the following day.

The contract's duration is two years, renewable up to a total of four years. No funding amount is specified in the tender documents, and co-funding from applicants is not required. The evaluation will consider both quality and price, treating this opportunity as a single-stage application process involving tender submissions followed by evaluations.

This tender marks an important opportunity for IT service providers to engage with the European Parliament across various important sectors, with broad geographic eligibility and flexible application methods, albeit with regulations standard in EU procurement practices.

This is a call for tenders, reference number EP-ITEC/LUX/2025/OP/0004, for the External Provision of IT Services by the European Parliament, ITEC Directorate-General for Innovation and Technological Support. The TED reference is 131/2025 454302-2025. The publication date is 11/07/2025.

The framework contract covers the provision of services for the integration, customization, design, maintenance, evaluation, and quality control of software and hardware products in the corporate domain. This includes business process automation and any other domain where software or hardware products (commercial off-the-shelf or open source market solutions) may bring added-value and/or productivity improvements. The services can be operated on premises (data centers, end-user equipment, etc.), in the cloud, or in hybrid cloud/on-premise configurations.

The procedure type is an open procedure. The submission method is electronic and is currently open for submission. The main classification (CPV) code is 72000000, which refers to IT services: consulting, software development, Internet, and support.

The call for tenders is divided into three lots:

Lot 1: Enterprise Architecture and Business Analysis
This lot covers the provision of services for the performance of Business Process Analysis, the support of the Enterprise Architecture practice, and the performance of the evolution, maintenance, and support of the Enterprise Architecture tool. The nature of the contract is for services. The maximum contract duration is 48 months. The award method is based on the best price-quality ratio. The framework agreement is a framework agreement without reopening of competition.

Lot 2: COTS Business Software Selection and Acquisition
This lot covers the provision of services for project management in the domain of Commercial-Off-The-Shelf (COTS) software selection and adoption, business and COTS software requirements analysis and its architecture assessment, and technical consultancy in the domain of IT. The nature of the contract is for services. The maximum contract duration is 48 months. The award method is based on the best price-quality ratio. The framework agreement is a framework agreement without reopening of competition.

Lot 3: Project Management Office
This lot covers the provision of services for the performance of IT Portfolio Management, the support of the setup and evolution of PPM tool(s), designing methods, collecting and diffusing best practices among practitioners, methodological project support and coaching, performing quality assurance, compliance control, and audit, and performing IT Project and Programme Management. The nature of the contract is for services. The maximum contract duration is 48 months. The award method is based on the best price-quality ratio. The framework agreement is a framework agreement without reopening of competition.

Key milestones include:

TED publication date: 11/07/2025
Date and time of public opening: 01/09/2025 10:00 Europe/Luxembourg
Deadline for receipt of tenders: 28/08/2025 16:00 Europe/Luxembourg
Deadline for questions: 20/08/2025 05:00 Europe/Luxembourg

A total of 44 documents are available for download, including:

ENEN-01a - Invitation to tender Invitation letter (Published on 11/07/2025, All lots, Version 1, No translations available)
ENEN-02 - Tender Specifications Tender specifications (Published on 11/07/2025, All lots, Version 1, No translations available)
ENEN-02A02 - Annex II to Tender Specifications - Checklist of documents to be submitted (Tender specifications - adm. part, Published on 11/07/2025, All lots, Version 1, No translations available)
ENEN-02A03 - Annex III to Tender Specifications - Security provisions (Tender specifications - adm. part, Published on 11/07/2025, All lots, Version 1, No translations available)
ENEN-02F01 - Form 1 - Tenderer identification (Tender specifications - adm. part, Published on 11/07/2025, All lots, Version 1, No translations available)
ENEN-02F02 - Form 2 - Group members subcontractors capacity providers (Tender specifications - adm. part, Published on 11/07/2025, All lots, Version 1, No translations available)
ENEN-02F03 - Form 3 - Power of attorney for group (Tender specifications - adm. part, Published on 11/07/2025, All lots, Version 1, No translations available)
ENEN-02F04 - Form 4 - Letter of intent subcontractor (Tender specifications - adm. part, Published on 11/07/2025, All lots, Version 1, No translations available)
ENEN-02F05 - Form 5 - Declaration on honour concerning the exclusion and selection criteria (Tender specifications - adm. part, Published on 11/07/2025, All lots, Version 1, No translations available)
ENEN-02F06 - Form 6 - Declaration on honour concerning restrictive measures (Tender specifications - adm. part, Published on 11/07/2025, All lots, Version 1, No translations available)

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In summary, this tender opportunity seeks IT service providers to support the European Parliament's IT needs across various domains, including enterprise architecture, business analysis, COTS software selection, and project management. The European Parliament is looking for qualified vendors to provide services that can be delivered on-premises, in the cloud, or in hybrid environments. The tender is divided into three distinct lots, allowing companies to specialize in their area of expertise. The submission process is entirely electronic, and potential tenderers must adhere to specific technical requirements for file formats and sizes. A PIC (Participant Identification Code) is mandatory for participation. The deadline for submitting tenders is August 28, 2025.

Eligible Applicant Types: The eligible applicant types are not explicitly stated in the provided text. However, given the nature of the tender and the required forms (e.g., forms for tenderer identification, group members, subcontractors), it can be inferred that eligible applicants could include companies, firms, and other organizations capable of providing IT services. This could include SMEs, large enterprises, and potentially research institutes or public-private partnerships with relevant expertise.

Funding Type: The funding type is procurement, specifically a call for tenders for a framework contract.

Consortium Requirement: The opportunity appears to allow for both single applicants and consortia. The presence of forms related to "Group members subcontractors capacity providers" and "Power of attorney for group" suggests that consortia are permitted.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated in the provided text. However, given that it is an EU funding opportunity, it is highly likely that the eligibility extends to entities within the EU and potentially the EEA, and possibly other countries depending on specific agreements.

Target Sector: The target sector is clearly ICT (Information and Communication Technology), specifically IT services, consulting, software development, Internet, and support. The tender focuses on the provision of services for software and hardware products in the corporate domain, business process automation, cloud services, and IT project management.

Mentioned Countries: Luxembourg is explicitly mentioned as the location for the public opening of the tenders. The European Parliament is the lead contracting authority, implying that the opportunity is relevant to the EU.

Project Stage: The expected maturity of the project is for service provision. The tender is for the provision of IT services, including integration, customization, design, maintenance, evaluation, and quality control of software and hardware products. Therefore, the project stage is focused on the operational and service delivery aspects.

Funding Amount: The estimated total value is not specified in the provided text. The tender is for a framework contract, so the actual funding amount will depend on the specific service requests issued under the framework agreement. The estimated value is indicated as "Estimated total value -".

Application Type: The application type is an open call for tenders, with electronic submission.

Nature of Support: The beneficiaries will receive money in exchange for services rendered under the framework contract.

Application Stages: The number of application stages is not explicitly mentioned, but it can be inferred that there will be at least two stages: submission of the tender and evaluation of the tender. There may be further stages depending on the specific procedures of the contracting authority.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The co-funding requirement is not mentioned in the provided text.

Summary:

This is a call for tenders by the European Parliament, ITEC Directorate-General for Innovation and Technological Support, for the "External Provision of IT Services." The procedure identifier is EP-ITEC/LUX/2025/OP/0004. It is an open procedure with electronic submission. The framework contract covers a wide range of IT services, including integration, customization, design, maintenance, evaluation, and quality control of software and hardware products in the corporate domain. This includes business process automation, commercial off-the-shelf (COTS) or open-source market solutions, and services operated on-premises, in the cloud, or in hybrid configurations.

The tender is divided into three lots:

Lot 1: Enterprise Architecture and Business Analysis, covering Business Process Analysis, support of the Enterprise Architecture practice, and maintenance of the Enterprise Architecture tool.

Lot 2: COTS Business Software Selection and Acquisition, covering project management for COTS software selection and adoption, requirements analysis, architecture assessment, and technical consultancy.

Lot 3: Project Management Office, covering IT Portfolio Management, support for PPM tools, designing methods, collecting best practices, methodological project support, quality assurance, compliance control, audit, and IT Project and Programme Management.

The maximum contract duration is 48 months. The award method is based on the best price-quality ratio. The deadline for receipt of tenders is 28/08/2025 at 16:00 Europe/Luxembourg. The contracting authority is not bound to reply to questions submitted after 20/08/2025 at 05:00 Europe/Luxembourg. The date and time of the public opening is 01/09/2025 at 10:00 Europe/Luxembourg.

Tenderers must submit their tenders electronically, following the instructions provided in the tender documents. A Personal Identification Code (PIC) is mandatory for participation. The system supports 24 official EU languages and uses UTF-8 character set encoding. The system encrypts all uploaded documents. The maximum number of documents that can be uploaded per tender is 200, with a maximum file size of 50 MB per attachment.