Europa Experience Floor Staff - NL

The opportunity titled "Europa Experience Floor Staff - NL" is a public procurement tender issued by the European Parliament's Directorate-General for Communication. It aims to outsource staffing activities for the Europa Experience visitor facility in Brussels, focusing on reception and facilitation services. Eligible applicants for this tender include service providers and contractors capable of supplying personnel, with provisions for both individual submissions and consortiums. The funding type is a service procurement contract, and it is specifically designed for staffing services, classified under the CPV code 92521100, which pertains to personnel services. The contract duration is structured as an initial 12-month period, renewable up to three additional 12-month periods, allowing for a maximum total of 48 months. All submissions must be made electronically through the EU Funding and Tenders Portal, with key dates for submission and clarification set. The tender submission deadline is January 8, 2026, and public opening of tenders will take place on January 9, 2026. The evaluation of proposals will weigh quality at 60% and price at 40%, emphasizing the importance of high-quality staffing solutions. The geographical eligibility appears to focus on entities within the EU or possibly the EEA, though the absence of explicit limits typically aligns with EU public procurement guidelines. The tender documents outline requirements including specifications for personnel activities, environmental policies, financial identification, and consortium information, along with a mandatory Participant Identification Code for participation. The system handles submissions securely and supports all 24 official EU languages. Overall, this opportunity is intended for staffing agencies, HR providers, and related organizations that can meet the necessary qualifications for delivering professional staff services in an institutional European setting. The nature of support involves financial compensation for services rendered, not a grant or subsidy. Details on the specific funding amount are not provided and would need to be reviewed in the full tender documentation.

This is a call for tenders with procedure identifier EP-COMM/2025/OP/0032, published on 04/11/2025. The title of the tender is Europa Experience Floor Staff - NL. The contracting authority is the European Parliament, COMM - Directorate-General for Communication. The procedure type is an open procedure. The submission method is electronic and currently open for submission.

The description of the tender is outsourcing a number of staff activities to a service provider (Contractor) who will provide the necessary personnel (floor staff) for services such as reception and facilitation or similar services in the Europa Experience. The nature of the contract is for services. The main classification (CPV) code is 92521100 - Museum-exhibition services. The award method is best price-quality ratio. It is a framework agreement, without reopening of competition. The maximum contract duration is 48 months.

Key milestones include:

TED publication date:04/11/2025

Date and time of public opening:09/01/2026 11:00 Europe/Brussels

Deadline for receipt of tenders:08/01/2026 17:00 Europe/Brussels

Contracting authority is not bound to reply to questions submitted after:29/12/2025 07:00 Europe/Brussels

There are 15 documents available for download:

ENSpecifications floor staff, Tender specifications, Published on 04/11/2025, Version 1, No translations available

ENSpecifications Annex II The European Parliament s environmental policy, Tender specifications - adm. part, Published on 04/11/2025, Version 1, No translations available

ENSpecifications Annex IV Financial identification form, Tender specifications - adm. part, Published on 04/11/2025, Version 1, No translations available

ENSpecifications Annex V Information sheet concerning consortiums of economic operators, Tender specifications - adm. part, Published on 04/11/2025, Version 1, No translations available

ENSpecifications Annex VII Financial data sheet, Tender specifications - adm. part, Published on 04/11/2025, Version 1, No translations available

ENSpecifications Annex VI Declaration concerning subcontractors, Tender specifications - adm. part, Published on 04/11/2025, Version 1, No translations available

ENSpecifications Annex X - European Parliament Brand Book, Tender specifications - adm. part, Published on 04/11/2025, Version 1, No translations available

ENSpecifications Annex XIb-Basement-Overview plan, Tender specifications - adm. part, Published on 04/11/2025, Version 1, No translations available

ENSpecifications Annex VIII - travel expenses, Tender specifications - adm. part, Published on 04/11/2025, Version 1, No translations available

ENSpecifications Annex XIa-Ground Floor-Overview plan, Tender specifications - adm. part, Published on 04/11/2025, Version 1, No translations available

Submissions must be sent exclusively at the address for submission given below, using the electronic submission method.

FAQ's:

How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Please make sure you use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, try the following steps: 1. Clear the cache and cookies on the Internet brows...Published on 13/02/2025 21:52

Which Internet browsers does eSubmission support? Please use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. You can access this link...Published on 13/02/2025 21:52

Is it possible to view the details of the submission after the deadline? The content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the u...Published on 13/02/2025 21:50

Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Depending on the type or step of procedure, you can find the submissions in one of these sections: ·In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to ...Published on 17/10/2024 21:40

Which size should attachments have? For attaching files to your tender submission, eSubmission accepts files that are less than 50 MB in size. Any larger sizes will not be accepted by the system. For the latest informa...Published on 17/10/2024 21:36

How should I name attachments in eSubmision? In eSubmission, you must name the attachments for your tender draft following the System Requirements. With regards to all attachment names, please see the following conditions: The ...Published on 03/10/2024 17:39

Can I submit a video in eSbmission? Which formats are supported? You can check the System Requirements of eSubmission: Published on 03/10/2024 17:37

I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action” ...Published on 03/10/2024 17:37

Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC i...Published on 03/10/2024 17:36

I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? When uploading a file in eSubmission, you must first make sure it follows the technical requirements of the system, which are as shown below. A)For procurement procedures: B)For req...Published on 03/10/2024 17:36

How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is 200 files. You are able to check the eSubmission System Requirements in the documentation by clicking...Published on 03/10/2024 17:35

Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Therefore, if your organisation alread...Published on 23/04/2024 18:14

How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. If your organisation is a bigger...Published on 23/04/2024 17:07

How many languages does the system support? The system is multilingual and supports all 24 official EU languages. Published on 01/04/2024 20:56

Which is the character set encoding in the system? The character set encoding is UTF-8. Published on 23/02/2024 00:58

Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism. Published on 23/02/2024 00:57

Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. M...Published on 22/02/2024 00:55

Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 22:32

In the submission report, under the name of our entity, "Legal form:UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 23:07

I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing...Published on 03/08/2021 23:05

In summary, this tender opportunity is for outsourcing staff activities at the Europa Experience in Brussels. The European Parliament is seeking a service provider to supply floor staff for reception, facilitation, and similar services. This is an open procedure, meaning any eligible organization can submit a tender. The contract is a framework agreement with a maximum duration of 48 months, and the award will be based on the best price-quality ratio. Interested parties must submit their tenders electronically by 08/01/2026, and any questions for clarification must be submitted by 29/12/2025. The tender documents, including specifications and annexes, are available for download. A Participant Identification Code (PIC) is mandatory for participation. The eSubmission system supports multiple languages and encrypts uploaded documents.

Eligible Applicant Types:The eligible applicant type is a service provider (Contractor). The tender also mentions consortiums of economic operators and subcontractors, suggesting that SMEs, large enterprises, or other types of organizations capable of providing the required services could be eligible, either individually or as part of a consortium.

Funding Type:The funding type is procurement, specifically a service contract.

Consortium Requirement:Both single applicants and consortia are eligible, as indicated by the "Information sheet concerning consortiums of economic operators" document.

Beneficiary Scope (Geographic Eligibility):The geographic eligibility is not explicitly stated, but given that it is a European Parliament tender, it is likely open to entities within the EU and possibly EEA countries. Further details would be needed from the tender documents to confirm.

Target Sector:The target sector is services, specifically museum-exhibition services, reception, and facilitation.

Mentioned Countries:No specific countries are mentioned, but the European Parliament is the lead contracting authority, implying that the opportunity is relevant to the EU.

Project Stage:The project stage is operational. The tender is for outsourcing existing staff activities, not for research, development, or demonstration.

Funding Amount:The estimated total value is not specified in the provided text.

Application Type:The application type is an open call for tenders, with electronic submission.

Nature of Support:The beneficiaries will receive money in exchange for providing services.

Application Stages:The number of application stages is not explicitly mentioned, but it is likely a multi-stage process involving eligibility checks, technical evaluation, and financial evaluation.

Success Rates:The success rates are not mentioned.

Co-funding Requirement:The co-funding requirement is not mentioned.

Summary:

This is a call for tenders (EP-COMM/2025/OP/0032) issued by the European Parliament, Directorate-General for Communication (COMM). The tender seeks a service provider (contractor) to outsource staff activities related to reception, facilitation, and similar services at the Europa Experience. This is an open procedure, meaning any eligible organization can apply. The contract duration is a maximum of 48 months, and the award will be based on the best price-quality ratio. The TED reference is 212/2025 729176-2025. The TED publication date was 04/11/2025. The deadline for submitting tenders is 08/01/2026 at 17:00 Europe/Brussels time. The public opening of the tenders will be on 09/01/2026 at 11:00 Europe/Brussels time. The contracting authority will not answer questions submitted after 29/12/2025 07:00 Europe/Brussels time. Submissions must be electronic. The CPV code is 92521100, which relates to museum-exhibition services. The tender documents include specifications for floor staff, the European Parliament's environmental policy, financial identification forms, information on consortiums, financial data sheets, declarations concerning subcontractors, the European Parliament Brand Book, overview plans for the basement and ground floor, and information on travel expenses. A Personal Identification Code (PIC) is mandatory for participation. The system supports 24 official EU languages and uses UTF-8 character set encoding. The system encrypts all uploaded documents. Attachments must be less than 50 MB, and the maximum number of documents per tender is 200.