EU Support to IDDEEA IPA 2022 - Supply of equipment

This procurement opportunity is a call for tenders issued by the European Union, specifically represented by the European Commission, on behalf of Bosnia and Herzegovina. The purpose of this tender is to procure the supply of equipment necessary for the efficient service delivery of the IDDEEA, which is the Identity Documents, Evidence and Data Exchange Agency. The tender is divided into two lots: Lot 1 focuses on the supply of ICT equipment, while Lot 2 pertains to equipment for the personalization of personal documents.

The main classification code for the tender (CPV code) is 30200000, which corresponds to computer equipment and supplies. The tender notice was published on May 20, 2025, with a submission deadline set for July 22, 2025, at 23:59 Europe/Sarajevo. Subsequently, the public opening of tenders will occur on July 23, 2025, at 11:00 Europe/Sarajevo.

The selection process will entail evaluating submissions based on specific criteria concerning technical and professional abilities, economic and financial standing, and the suitability to pursue the professional activities relevant to this procurement. A Personal Identification Code (PIC) is required for any entity wishing to submit a tender, either as a sole candidate or as part of a consortium.

The nature of the contract is classified as supplies, with a maximum contract duration of 365 days. The awarding method will be based on the lowest price offered. There are no indications of co-funding requirements for this contract.

The procurement process necessitates electronic submission, with detailed instructions provided for potential candidates. The relevant documents for this opportunity include tender specifications, draft contracts, and guidance on submitting financial offers, among others.

Overall, this tender embodies a significant chance for suppliers capable of providing high-standard ICT equipment and personalization systems to contribute to the modernization and improvement of public service infrastructure in Bosnia and Herzegovina.

This is a call for tenders, reference number EC-ENEST/SJJ/2025/EA-OP/0054, titled "EU Support to IDDEEA IPA 2022 - Supply of equipment." The submission method is electronic, and the call is currently open for submission.

The European Union, represented by the European Commission on behalf of and for the account of Bosnia and Herzegovina, is the lead contracting authority.

The main classification (CPV) code is 30200000, which refers to computer equipment and supplies.

The TED reference for this call is 96/2025 324670-2025. The TED publication date is 20/05/2025. The deadline for receipt of tenders is 22/07/2025 at 23:59 Europe/Sarajevo. The date and time of the public opening is 23/07/2025 at 11:00 Europe/Sarajevo. The contracting authority is not bound to reply to questions submitted after 01/07/2025 05:00 Europe/Sarajevo.

The call for tenders is divided into two lots:

Lot 1: EU Support to IDDEEA IPA 2022 - Supply of equipment - Lot 1: ICT Equipment

Lot 2: EU Support to IDDEEA IPA 2022 - Supply of equipment - Lot 2: Equipment for Personalization personal documents

Both lots share the same description: As a condition for an efficient service delivery system of IDDEEA, it is necessary to maintain the development of existing systems and services for which IDDEEA is responsible. These services and infrastructure need to be developed and modernized, which leads to more efficient use of implemented systems and improvement of the overall user perception.

The nature of the contract for both lots is supplies, and the maximum contract duration is 365 days. The award method for both lots is the lowest price. There is no framework agreement for either lot.

The selection criteria for both lots include:

Suitability to pursue the professional activity (Please consult the procurement documents).
Economic and financial standing (Please consult the procurement documents).
Technical and professional ability (Please consult the procurement documents).

In addition to the main CPV code of 30200000, both lots have the following additional classification (CPV) codes:

30000000: Office and computing machinery, equipment and supplies except furniture and software packages
48000000: Software package and information systems

The place of delivery or performance for both lots is 20000836 - Bosnia and Herzegovina. The programme for both lots is 42921320 - Instrument for Pre-accession Assistance.

The following documents are available for download:

ENa5f additional information contract notice: Information for candidates and tenderers, published on 20/05/2025, Version 1, for all lots, no translations available.
EN01) c4a invit en rev2: Invitation letter, published on 20/05/2025, Version 1, for all lots, no translations available.
EN02) c4b itt en rev2: Information for candidates and tenderers, published on 20/05/2025, Version 1, for all lots, no translations available.
EN03) c4c mainconditions en rev2: Draft contract, published on 20/05/2025, Version 1, for all lots, no translations available.
EN04) c4d specialconditions en rev2: Draft contract: special conditions, published on 20/05/2025, Version 1, for all lots, no translations available.
EN05) c4e annex I General Conditions: Draft contract: general conditions, published on 20/05/2025, Version 1, for all lots, no translations available.
EN06) Annex II+III Technical Specification: Tender specifications, published on 20/05/2025, Version 1, for all lots, no translations available.
EN07a) c4g annex IV finoffer en-LOT 1: Financial offer form, published on 20/05/2025, Version 1, for all lots, no translations available.
EN07b) c4g annex iv finoffer en-LOT 2: Financial offer form, published on 20/05/2025, Version 1, for all lots, no translations available.
EN08) c4h annex V Performance guarantee: Draft contract annex, published on 20/05/2025, Version 1, for all lots, no translations available.

Submissions must be sent exclusively at the address for submission given below, using the electronic submission method.

There is a public Q&A section available.

FAQ's:

How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Please make sure you use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, try the following steps: 1. Clear the cache and cookies on the Internet brows... Published on 13/02/2025 20:52

Which Internet browsers does eSubmission support? Please use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. You can access this link... Published on 13/02/2025 20:52

Is it possible to view the details of the submission after the deadline? The content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the u... Published on 13/02/2025 20:50

Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Depending on the type or step of procedure, you can find the submissions in one of these sections: ·In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to ... Published on 17/10/2024 20:40

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I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing... Published on 03/08/2021 22:05

In summary, this tender opportunity aims to modernize and develop the existing systems and services of IDDEEA in Bosnia and Herzegovina. It is divided into two lots: one focusing on ICT equipment and the other on equipment for personalization of personal documents. The EU, represented by the European Commission, is seeking suppliers to provide these goods, with the contract being awarded based on the lowest price. The tender process is electronic, and potential candidates must meet specific selection criteria related to their professional, economic, and technical capabilities. The deadline for submitting tenders is July 22, 2025.

Eligible Applicant Types: The opportunity is open to candidates and tenderers. The specific types of eligible applicants are not explicitly defined in the provided text, but can be inferred from the selection criteria which include suitability to pursue the professional activity, economic and financial standing, and technical and professional ability. This suggests that the opportunity is open to a range of entities, including but not limited to companies, firms, and organizations capable of meeting these criteria. A Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium).

Funding Type: This is a procurement opportunity, specifically a call for tenders for the supply of equipment. The nature of the contract is supplies.

Consortium Requirement: The opportunity is open to both single applicants and consortia. The text mentions that a Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium).

Beneficiary Scope (Geographic Eligibility): The lead contracting authority is the European Union, represented by the European Commission on behalf of and for the account of Bosnia and Herzegovina. The place of delivery or performance is Bosnia and Herzegovina. This suggests that while the contracting authority is the EU, the direct beneficiary is Bosnia and Herzegovina, and the tender is likely open to entities that can supply and deliver equipment to Bosnia and Herzegovina.

Target Sector: The program targets the supply of equipment, specifically computer equipment and supplies, office and computing machinery, equipment and supplies except furniture and software packages, and software package and information systems. This falls under the ICT (Information and Communication Technology) sector and equipment for personalization of personal documents.

Mentioned Countries: Bosnia and Herzegovina.

Project Stage: The project is in the implementation/supply phase, requiring the supply of equipment to maintain and modernize existing systems.

Funding Amount: The estimated total value is not specified in the provided text.

Application Type: The application type is an open call for tenders, with electronic submission.

Nature of Support: Beneficiaries will receive money in exchange for the supply of equipment.

Application Stages: The number of stages is not explicitly mentioned, but it involves at least one stage of submitting a tender, followed by evaluation based on selection criteria and awarding of the contract.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: Co-funding requirements are not mentioned in the provided text.

Summary:

This is a call for tenders issued by the European Union, represented by the European Commission, on behalf of and for the account of Bosnia and Herzegovina. The purpose of the tender is to procure the supply of equipment to support the efficient service delivery system of IDDEEA (Identity Documents, Evidence and Data Exchange Agency). The tender is divided into two lots: Lot 1 focuses on ICT equipment, and Lot 2 focuses on equipment for the personalization of personal documents. The procedure type is an open procedure, and submissions must be made electronically. The deadline for receipt of tenders is 22/07/2025 at 23:59 Europe/Sarajevo. The contract duration is a maximum of 365 days. The award method is based on the lowest price. Tenderers must meet specific selection criteria related to their suitability to pursue the professional activity, economic and financial standing, and technical and professional ability, as detailed in the procurement documents. A Personal Identification Code (PIC) is mandatory for participation. The contracting authority is not bound to reply to questions submitted after 01/07/2025 05:00 Europe/Sarajevo. The tender specifications and all relevant documents are available for download. The eSubmission system supports various file types and has specific requirements for attachment naming and file sizes (less than 50 MB). The system is multilingual, supporting all 24 official EU languages, and uses encryption to ensure the integrity and confidentiality of the information.