EEA/RES/25/006 - PROVISION OF BENCHMARKED STAFF ENGAGEMENT SURVEYS

The European Environment Agency (EEA) is inviting tenders through a call identified as EEA/RES/25/006 for the provision of benchmarked staff engagement surveys, with the project also referred to as EEA/2025/OP/0052. The estimated total value of the framework service contract is €2,800,000, and the contract duration is set for 48 months. This service procurement contract is part of an open procedure that requires electronic submission.

The deadline for tender submissions is December 8, 2025, at 16:00 Central European Time. A public opening of the tenders will take place the following day, December 9, 2025, at 10:00 CET. Interested applicants must register for a Personal Identification Code (PIC) to participate in the tender. The structure is such that both single applicants and consortiums can apply, although the SME suitability indicator is noted as false, suggesting smaller enterprises may face challenges.

The contract focuses on consulting services aimed at enhancing employee engagement and organizational development, specifically through conducting staff engagement surveys. While the specific geographic eligibility is not stated, it generally aligns with EU procurement regulations, meaning it is likely available to entities in EU member states and EEA countries.

This framework agreement implies ongoing service provision rather than a one-time project, allowing the selected contractor to deliver continuous support for staff engagement surveys over the contract term. The evaluation of tenders will be based on a best price-quality ratio, with quality components potentially weighted more heavily than price.

Submissions must follow the electronic guidelines set forth in the tender specifications, with various relevant documents made available for download. Contracts are specified to not require co-funding from the awarded contractor's side, although they must fulfill services within the budgeted amount. The opportunity is geared towards experienced service providers, particularly those specializing in HR management and organizational consulting.

Overall, this tender represents a significant investment in consulting services by the EEA, highlighting its commitment to enhancing workplace engagement and satisfaction.

The European Environment Agency (EEA) has published a call for tenders, EEA/RES/25/006, also identified as EEA/2025/OP/0052, for the provision of benchmarked staff engagement surveys. The TED reference for this tender is 2025/S 213-731947. This is an open procedure with electronic submission. The estimated total value of the tender is 2,800,000 EUR. The contract is for services, with a maximum duration of 48 months. The award method will be based on the best price-quality ratio. It is a framework agreement without reopening of competition.

The key milestones are: TED publication date is 05/11/2025, the date and time of the public opening is 09/12/2025 at 10:00 Europe/Copenhagen time, the deadline for receipt of tenders is 08/12/2025 at 16:00 Europe/Copenhagen time. The contracting authority is not bound to reply to questions submitted after 28/11/2025 at 07:00 Europe/Copenhagen time.

The available documents are:
ENEEA.RES.25.006 Invitation to tender, Invitation letter, published on 05/11/2025, Version 1, No translations available.
ENEEA.RES.25.006 Annex 5 to TS, Checklist for eSubmission, Information for candidates and tenderers, published on 05/11/2025, Version 1, No translations available.
ENEEA.RES.25.006 Annex I, Tender Specifications, Tender specifications, published on 05/11/2025, Version 1, No translations available.
ENEEA.RES.25.006 Annex 1 to TS, Financial offer template, Financial offer form, published on 05/11/2025, Version 1, No translations available.
ENEEA.RES.25.006 Annex 2 to TS, Draft FWC and SCDraft contract, published on 05/11/2025, Version 1, No translations available.
ENEEA.RES.25.006 Annex 3 to TS, Standard questionnaire, Other invitation to tender document, published on 05/11/2025, Version 1, No translations available.
ENEEA.RES.25.006 Annex 4 to TS, Travel reimbursement, Other invitation to tender document, published on 05/11/2025, Version 1, No translations available.

Submissions must be sent exclusively at the address for submission given below. The submission method is electronic.

Some frequently asked questions (FAQ) and their answers related to the eSubmission system are:
How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Please make sure you use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, try the following steps: 1. Clear the cache and cookies on the Internet browser.
Which Internet browsers does eSubmission support? Please use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements.
Is it possible to view the details of the submission after the deadline? The content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the upload.
Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Depending on the type or step of procedure, you can find the submissions in one of these sections: In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate.
Which size should attachments have? For attaching files to your tender submission, eSubmission accepts files that are less than 50 MB in size. Any larger sizes will not be accepted by the system.
How should I name attachments in eSubmission? In eSubmission, you must name the attachments for your tender draft following the System Requirements. With regards to all attachment names, please see the following conditions: The.
Can I submit a video in eSubmission? Which formats are supported? You can check the System Requirements of eSubmission.
I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action”.
Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC is.
I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? When uploading a file in eSubmission, you must first make sure it follows the technical requirements of the system, which are as shown below. A) For procurement procedures: B) For req.
How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is 200 files. You are able to check the eSubmission System Requirements in the documentation by clicking.
Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Therefore, if your organisation already.
How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. If your organisation is a bigger.
How many languages does the system support? The system is multilingual and supports all 24 official EU languages.
Which is the character set encoding in the system? The character set encoding is UTF-8.
Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism.
Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question.
Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted.
In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit.
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing.

In summary, this tender opportunity, EEA/RES/25/006, is an invitation by the European Environment Agency for experienced service providers to bid on a framework service contract. The goal is to secure assistance in conducting benchmarked staff engagement surveys. The contract is valued at 2.8 million EUR and will last for 48 months. The selection will be based on the best price-quality ratio. The submission process is electronic, and all relevant documents, including tender specifications, financial offer templates, and draft contracts, are available for download. Interested parties must submit their tenders by December 8, 2025. A Participant Identification Code (PIC) is mandatory for participation. The eSubmission system supports multiple languages and encrypts uploaded documents for security.

Eligible Applicant Types: The opportunity is open to experienced service providers. The specific types of organizations that qualify as "experienced service providers" are not detailed in the provided text.

Funding Type: This is a procurement opportunity, specifically a call for tenders to establish a framework service contract.

Consortium Requirement: The text mentions that a Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). This suggests that both single applicants and consortia are eligible.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated. However, given that it is an EU funding opportunity managed by the European Environment Agency (EEA), it is likely open to entities within the EU and potentially the EEA.

Target Sector: The target sector is human resources management consultancy services. The call specifically mentions "benchmarked staff engagement surveys," indicating a focus on employee engagement and organizational development.

Mentioned Countries: No specific countries are mentioned. The relevant region is the European Union, as the European Environment Agency (EEA) is the lead contracting authority.

Project Stage: The project stage is not explicitly mentioned, but it is implied that the service providers should be at a stage where they can deliver the required services, meaning they should be at least at the commercialization stage.

Funding Amount: The estimated total value of the framework service contract is 2,800,000 EUR.

Application Type: The application type is an open call for tenders, with electronic submission required.

Nature of Support: Beneficiaries will receive money in exchange for services rendered. The opportunity is a service contract, so the support is financial compensation for the provision of benchmarked staff engagement surveys.

Application Stages: The number of application stages is not explicitly stated, but it can be inferred that there are multiple stages, including submission of the tender, evaluation, and contract award.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The text does not explicitly mention a co-funding requirement.

Summary:

This is a call for tenders issued by the European Environment Agency (EEA) to establish a framework service contract for the provision of benchmarked staff engagement surveys. The procedure is an open call, meaning any experienced service provider can apply. The estimated total value of the contract is 2,800,000 EUR, and the maximum contract duration is 48 months. Submissions must be made electronically. The deadline for receipt of tenders is December 8, 2025, at 16:00 Europe/Copenhagen time. The contract will be awarded based on the best price-quality ratio. Tenderers must register for a Personal Identification Code (PIC) to participate, and both single applicants and consortia are eligible. The system supports all 24 official EU languages, and attachments must be less than 50 MB in size. The European Environment Agency (EEA) seeks an experienced service provider to assist in carrying out benchmarked staff engagement surveys. The call for tenders is identified as EEA/2025/OP/0052. The TED reference is 213/2025 731947-2025. The contracting authority will not reply to questions submitted after November 28, 2025, at 07:00 Europe/Copenhagen time. The date and time of the public opening is December 9, 2025, at 10:00 Europe/Copenhagen.