CFT-1800 Provision of Managed Print Services at the EIB Group’s Premises in Luxembourg

The European Investment Bank (EIB) Group has announced a call for tenders (EIB/2025/OP/0005) focused on providing Managed Print Services (MPS) at its premises located in Luxembourg. The submission process is electronic, and the estimated value of the contract is set at €5,000,000. The announcement was published in the TED publication on May 19, 2025, and outlines detailed requirements and the scope of services sought.

Eligible applicants are likely to include legal entities that can provide managed print services, comprising hardware, software, IT consultancy, and consumables. This includes both private companies and potentially consortia experienced in managing print infrastructures. Although the specifics regarding consortium requirements are not explicitly mentioned, a single applicant or a consortium can likely apply as long as they meet the qualifications.

The primary funding mechanism is a service contract with a maximum duration of 72 months, allowing for long-term engagement. The evaluation for contract award will focus on a best price-quality ratio, where the criteria include (1) suitability to pursue the professional activity, (2) economic and financial stability, and (3) technical and professional capacity.

The project aims to support existing infrastructure and involves operational services, indicating that it is not a research project but rather one aimed at established organizational processes. The defined deadline for submission of tenders is June 24, 2025, by 15:00 CEST, with public tender openings occurring shortly thereafter.

Key responsibilities of the winning bidder will include supplying devices, managing the print infrastructure, and offering IT consultancy services relevant to project management and business analysis. This integration of services aims to streamline EIB's printing needs allowing it to prioritize its core functions.

The contracting authority will not respond to questions submitted after June 10, 2025, ensuring that interested bidders have time to clarify any concerns prior to the submission deadline. Interested parties should reference the provided procurement documents, which detail technical specifications, compliance requirements, and administrative procedures necessary for submission.

In summary, this tender presents an opportunity for experienced service providers to deliver essential managed print services within a structured long-term contract, focusing on quality and cost efficiency. Applicants are encouraged to carefully navigate the submission process by adhering to the specified guidelines and timelines.

The European Investment Bank (EIB) Group is launching a call for tenders, EIB/2025/OP/0005, for the provision of Managed Print Services (MPS) at its premises in Luxembourg. The TED reference for this tender is 95/2025 322167-2025. This is an open procedure, and submissions must be electronic.

The scope of the tender includes the provision of managed print services, encompassing the supply of devices, supporting the existing fleet of devices owned by EIBG, and managing the print infrastructure. This management includes hardware, software, supplies, consumables, and IT consultancy services for project management, business analysis, and consumables management.

The estimated total value of this contract is 5,000,000 EUR. The TED publication date was 19/05/2025. The lead contracting authority is the European Investment Bank. The main classification (CPV) code is 30232100, which refers to printers and plotters. The nature of the contract is for supplies, and the maximum contract duration is 72 months. The award method will be based on the best price-quality ratio. The framework agreement will be a framework agreement without reopening of competition.

Selection criteria include: Suitability to pursue the professional activity, Economic and financial standing, and Technical and professional ability. Detailed information on these criteria can be found in the procurement documents.

Key milestones include: TED publication date: 19/05/2025, Date and time of public opening: 25/06/2025 15:00 Europe/Luxembourg, Deadline for receipt of tenders: 24/06/2025 15:00 Europe/Luxembourg. The contracting authority is not bound to reply to questions submitted after 10/06/2025 05:00 Europe/Luxembourg.

The following documents are available for download:

Annex A - Technical Specifications CFT-1800 - Managed Print Services (Tender specifications, published on 19/05/2025, Version 1, No translations available)
Annex C - Contract Reference Form (Tender specifications - adm. part, published on 19/05/2025, Version 1, No translations available)
Appendix 6 - Compliance with the mandatory requirements for devices (Tender specifications - adm. part, published on 19/05/2025, Version 1, No translations available)
1.A. General Administrative and Submission Clauses (GASC) June 2023 (Tender specifications - adm. part, published on 19/05/2025, Version 1, No translations available)
Terms of Reference - CFT-1800 Managed Print Services (Terms of reference, published on 19/05/2025, Version 1, No translations available)
Annex B - Financial Offer (Financial offer form, published on 19/05/2025, Version 1, No translations available)
Annex D. Model Framework Agreement for Provision of Services - CFT-1800 - Managed Print Services (Draft contract, published on 19/05/2025, Version 1, No translations available)
CFT-1800 - Tender administrative forms (Tender specifications - adm. part, published on 21/05/2025, Version 1, No translations available)
Appendix C – General Terms Conditions for ICT services for Framework Agreements (Draft contract: general conditions, published on 19/05/2025, Version 1, No translations available)

Submissions must be sent exclusively via electronic submission at the address provided.

Two questions and answers have been published:

Question 65432: Regarding table 1.7.3 on page 16 of the Terms of Reference, the technical proposal must follow the headings of the Award Criteria listed under Section 1.8.1 of the Terms of Reference. Published on 26/05/2025 19:13.

Question 65141: The Terms of Reference document refers to the "Administrative forms for EIB tenders (Forms 1-6) to be completed and submitted." The administrative forms are now available for download. Published on 21/05/2025 18:27.

In summary, this tender is for the provision of comprehensive managed print services at the EIB Group's Luxembourg premises. This includes supplying and maintaining printing devices, managing the print infrastructure (hardware, software, consumables), and providing IT consultancy. The EIB is looking for a service provider to handle all aspects of their printing needs, allowing them to focus on their core business. Interested parties must submit their tenders electronically by the deadline, following the guidelines and using the provided documentation. The contract will be awarded based on the best price-quality ratio, and the framework agreement will not involve reopening competition.

Eligible Applicant Types: The eligible applicant types are not explicitly stated but can be inferred to be service providers capable of providing managed print services, IT consultancy services, and supplying devices, hardware, software, supplies, and consumables. This suggests that eligible applicants could include SMEs, large enterprises, or other organizations with the relevant expertise and capacity.

Funding Type: This is a procurement opportunity, specifically a call for tenders. The financial mechanism is a service contract.

Consortium Requirement: The opportunity does not explicitly state whether a consortium is required or if a single applicant is sufficient. It is possible for either a single applicant or a consortium to apply, provided they meet the requirements.

Beneficiary Scope (Geographic Eligibility): The call for tenders is for services to be provided at the EIBG's premises in Luxembourg. While the location of service is specified, the geographic eligibility of the applicants is not explicitly mentioned. It is likely open to entities within the EU and possibly EEA, but this needs to be confirmed in the procurement documents.

Target Sector: The target sector is ICT services, specifically Managed Print Services (MPS). This includes the supply of devices, management of print infrastructure, IT consultancy services for project management and business analysis, and the provision of consumables.

Mentioned Countries: Luxembourg is explicitly mentioned as the location where the services are to be provided.

Project Stage: This opportunity is for the provision of services, implying a commercialization or operational stage rather than research or development.

Funding Amount: The estimated total value of this opportunity is 5,000,000 EUR.

Application Type: The application type is an open call for tenders, with electronic submission.

Nature of Support: The beneficiaries will receive a service contract for the provision of Managed Print Services. This implies a monetary compensation for services rendered.

Application Stages: The number of application stages is not explicitly stated, but it can be inferred that there will be at least two stages: submission of the tender and evaluation of the tender. Further stages might be involved.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The need for co-funding is not mentioned in the provided text.

Summary:

This is a call for tenders (EIB/2025/OP/0005) by the European Investment Bank (EIB) for the provision of Managed Print Services (MPS) at the EIB Group’s premises in Luxembourg. The tender, with TED reference 95/2025 322167-2025, is an open procedure with electronic submission. The estimated total value is 5,000,000 EUR. The selected service provider will be responsible for supplying devices, managing the print infrastructure (hardware, software, supplies, and consumables), and providing IT consultancy services for project management and business analysis. The maximum contract duration is 72 months. The award method is based on the best price-quality ratio, and it is a framework agreement without reopening of competition. The deadline for receipt of tenders is 24/06/2025 at 15:00 Europe/Luxembourg. The contracting authority is not bound to reply to questions submitted after 10/06/2025 at 05:00 Europe/Luxembourg. The tender documents include technical specifications, contract reference form, compliance requirements for devices, general administrative and submission clauses, terms of reference, financial offer form, model framework agreement, tender administrative forms, and general terms and conditions for ICT services.