Provision of managed facilities operation services

The European Union Agency for Criminal Justice Cooperation (Eurojust) has announced a public procurement opportunity for managed facilities operation services. The estimated total value of the contract is 1,560,000 EUR, covering an initial period of 24 months with options for two renewals, making the maximum duration 48 months. This tender is classified under the CPV code 79993100, which refers to facilities management services and includes a variety of tasks such as facilities operations coordination, handyman services, internal and external moves, provision of moving materials, and optional transportation services.

Eligible applicants are primarily larger service providers and facilities management companies, as this opportunity is not deemed suitable for small and medium-sized enterprises (SMEs). The application process is structured as an open call for tenders, requiring submissions to be made electronically via the EU’s Funding and Tenders Portal. A Personal Identification Code (PIC) is necessary for participation either as a sole applicant or as part of a consortium.

The deadline for submissions is set for February 24, 2026, at 13:00 CET, with the tender opening scheduled for the following day. The evaluation will be based on a quality and price approach, weighing quality at 65% and price at 35%. Tenderers must comply with specific selection criteria outlined in the procurement documents provided by Eurojust.

There is no co-funding requirement from applicants, as the procurement is fully funded through EU resources and payment is received for services rendered. The contracting authority, Eurojust, suggests that submissions are welcomed from across the EU/EEA area; however, specific geographic eligibility may need to be confirmed in the tender specifications. Bidders can acquire detailed documentation such as the invitation letter, technical specifications, and various tender forms from the portal, with attention to requirements regarding electronic submission and documentation format.

This tender represents a substantial opportunity for qualified service providers capable of delivering comprehensive facilities management services to engage with a prominent EU agency in a long-term capacity, ensuring a focus on high-quality service delivery while maintaining a cost-effective approach.

The European Union Agency for Criminal Justice Cooperation (Eurojust) is launching a call for tenders, procedure identifier EUROJUST/HAG/2026/OP/0001, for the provision of managed facilities operation services. The TED reference for this call is 6/2026 12316-2026. This is an open procedure, and submissions must be sent electronically. The estimated total value of the tender is 1,560,000 EUR. The TED publication date is 09/01/2026. The lead contracting authority is the European Union Agency for Criminal Justice Cooperation (Eurojust). The main classification (CPV) code is 79993100, which refers to facilities management services. The nature of the contract is for services, and the maximum contract duration is 48 months. The award method will be based on the best price-quality ratio. This is a framework agreement without reopening of competition.

The contractor will provide managed facilities operation services, including:
Facilities operations coordination
Handyman services and general facilities operation services
Internal and external moves
Provision of moving materials
Transportation services (optional)

Key milestones include:
TED publication date: 09/01/2026
Date and time of public opening: 25/02/2026 10:00 Europe/Amsterdam
Deadline for receipt of tenders: 24/02/2026 13:00 Europe/Amsterdam
The contracting authority is not bound to reply to questions submitted after: 16/02/2026 06:00 Europe/Amsterdam

The following documents are available for download:
EN EN-Invitation to tender Invitation letter Published on 09/01/2026 Version 1 No translations available
EN Part 2 Technical specificationsv2 Terms of reference Published on 15/01/2026 Version 2 No translations available
EN Annex 7 Financial tender form Financial offer form Published on 09/01/2026 Version 1 No translations available
EN Annex 2 Declaration on honour Declaration on honour (tender) Published on 09/01/2026 Version 1 No translations available
EN Annex 6 Technical tender form Other invitation to tender document Published on 09/01/2026 Version 1 No translations available
EN PDF version Tender specifications - adm. part Published on 13/01/2026 Version 1 No translations available
EN TENDER SPECIFICATIONS EUROJUSTHAG2026OP0001 Managed facilities operation services Tender specifications - adm. part Published on 09/01/2026 Version 1 No translations available

Submissions must be sent exclusively at the address for submission given below. The submission method is electronic.

Questions and Answers (Q&A):
82733: Question: When a client requires a malus for not meeting a KPI, it is equally reasonable to introduce a reciprocal bonus for achieving 100... Answer: We are not in a position to accommodate this request. Published on 15/01/2026 19:53
82731: Question: In the current setup, the KPI is set at 100%. This level assumes that all factors are fully within our control. In practice, how... Answer: We have considered you request and updated the Technical specifications. Please refer to Technical specifications v2. Published on 15/01/2026 19:52
82669: Question: The tender documentation do not require the future contractor to be a member of the industry association of Certified Movers (Er... Answer: Moving services is only part of the scope of the future contract. The most dominant part of the contract is related to facilities operations and their management, hence there is no r... Published on 15/01/2026 15:35
82590: Question: The document has been provided in **.RTF** format. Could you also provide the document in **Microsoft Word** or **.PDF** format?... Answer: The PDF version of Tender Specifications is now published. Published on 14/01/2026 00:03

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In summary, this is a call for tenders by Eurojust for managed facilities operation services. The contract is worth an estimated 1.56 million EUR and will last for 48 months. The services required include facilities coordination, handyman services, moves, and transportation. The deadline for submitting tenders is February 24, 2026. The award will be based on the best price-quality ratio. The tender documents and submission must be done electronically through the eSubmission portal, and potential tenderers should ensure they meet the technical requirements of the system, including file size limits and browser compatibility. A Participant Identification Code (PIC) is mandatory for participation.

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but based on the nature of the tender, it is likely open to companies or organizations capable of providing managed facilities operation services. This could include SMEs, large enterprises, or specialized service providers.

Funding Type: The funding type is procurement, specifically a service contract. The call is for tenders, indicating that the contracting authority is seeking to purchase services.

Consortium Requirement: The tender documentation mentions that a Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). This suggests that both single applicants and consortia are eligible to apply.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated, but given that the lead contracting authority is the European Union Agency for Criminal Justice Cooperation (Eurojust), it is highly likely that the opportunity is open to entities within the EU and possibly EEA countries.

Target Sector: The target sector is facilities management services. The tender specifically mentions managed facilities operation services, handyman services, internal and external moves, provision of moving materials, and transportation services.

Mentioned Countries: The tender is issued by EUROJUST, which is located in The Hague, Netherlands. Therefore, the Netherlands is implicitly mentioned as the location where the services will be required.

Project Stage: The project stage is operational. The tender is for the provision of ongoing managed facilities operation services, indicating that the project is already in the implementation phase.

Funding Amount: The estimated total value of the contract is 1,560,000 EUR.

Application Type: The application type is an open call for tenders. The procedure type is explicitly stated as an open procedure.

Nature of Support: The beneficiaries will receive money in exchange for providing the contracted services. This is a service contract where payment is made upon delivery of the agreed-upon services.

Application Stages: The number of application stages is not explicitly detailed, but it involves at least one stage of submitting a tender. The evaluation process likely involves assessing the technical and financial offers, suggesting multiple internal stages for the contracting authority.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: There is no mention of a co-funding requirement.

Summary:

This opportunity is a call for tenders issued by the European Union Agency for Criminal Justice Cooperation (Eurojust) for the provision of managed facilities operation services at their location in The Hague. The tender is open to companies and organizations capable of providing a range of services, including facilities operations coordination, handyman services, internal and external moves, provision of moving materials, and transportation services. The estimated total value of the contract is 1,560,000 EUR, and the maximum contract duration is 48 months. The award method will be based on the best price-quality ratio. The submission method is electronic, and the deadline for receipt of tenders is February 24, 2026. The tender documents include an invitation letter, technical specifications, financial tender form, declaration on honor, technical tender form, and administrative tender specifications. The eSubmission system supports multiple languages and file types, with a maximum attachment size of 50 MB and a limit of 200 files per submission. A Personal Identification Code (PIC) is mandatory for participation. This tender represents a significant opportunity for qualified service providers to secure a long-term contract with a prominent EU agency.