Provision of Leased Line Internet Connectivity Services – Eurofound Dublin Premises - ICT/7658

This is a call for tenders, reference number EUROFOUND/2025/OP/0025, issued by the European Foundation for the Improvement of Living and Working Conditions (Eurofound). The purpose of this tender is to secure a contract for the provision, installation, and activation of a high-speed leased line internet connection at Eurofound's premises in Dublin. The service also includes the allocation of public IP addresses, along with full monitoring, support, maintenance, and reporting. The solution must ensure reliable connectivity and service continuity measures to cloud services and VPN links to Eurofound's Brussels premises.

The estimated total value of the contract is €38,000, and it is set for a maximum duration of 36 months. The award method will be based solely on price. This is a single-lot procurement with a framework agreement structure that does not require reopening for competition. The key criteria for selection focus entirely on pricing, which will account for 100% of the award decision.

The submission process requires electronic submissions via the EU's Funding and Tenders Portal. The deadlines for key milestones include the publication date on October 16, 2025, with the deadline for receipt of tenders set for November 17, 2025, at 14:00 UTC. The public opening of tenders will occur on November 18, 2025.

Participants must hold a Personal Identification Code (PIC), which is mandatory for submission, and all attachments must adhere to specific technical requirements, including file size limits of under 50 MB. The submission system supports all 24 official EU languages and utilizes encryption to maintain the confidentiality of the submitted information.

Eligible applicants for this tender are primarily telecommunications or ICT service providers capable of delivering the required internet connectivity services. While the tender indicates that it may not be suitable for small and medium-sized enterprises (SMEs), there is an opportunity for smaller companies with the necessary technical capabilities to participate.

In summary, interested parties must ensure their bids meet the criteria outlined in the tender specifications, which involve the installation and ongoing maintenance of a reliable high-speed internet connection for Eurofound in Dublin, ensuring comprehensive support for reliable service delivery.

This is a call for tenders, reference number EUROFOUND/2025/OP/0025, published on 16/10/2025. The TED reference is 199/2025 682974-2025. The call is for the provision of Leased Line Internet Connectivity Services for Eurofound Dublin Premises. The submission method is electronic and the call is currently open for submission.

The description of the tender is as follows: This call for tender seeks to secure a contract for the provision, installation and activation of a high-speed leased line internet connection at Eurofound Dublin premises, including allocation of public IP addresses. The service shall include full monitoring, support, maintenance and comprehensive reporting. The solution must ensure reliable connectivity and service continuity measures to cloud services and VPN links to Eurofound Brussels premises.

The procedure type is 47396220. The estimated total value is 38000 EUR. The lead contracting authority is the European Foundation for the Improvement of Living and Working Conditions. The main classification (CPV) code is 72411000 - Internet service providers ISP. The nature of the contract is for services. The maximum contract duration is 36 months. The award method is lowest price. It is a framework agreement, without reopening of competition.

Key milestones include:
TED publication date: 16/10/2025
Date and time of public opening: 18/11/2025 11:00 Europe/Dublin
Deadline for receipt of tenders: 17/11/2025 14:00 Europe/Dublin
Contracting authority is not bound to reply to questions submitted after: 07/11/2025 08:00 Europe/Dublin

The following documents are available for download:
ENICT7658 - Part A - Invitation to tender - Internet Connectivity Service, Invitation letter, Published on 16/10/2025, Version 1, No translations available
ENICT7658 - Part B - Tender Specifications - Provision of Leased Line Internet Connectivity Services – Eurofound Dublin Premises, Tender specifications, Published on 16/10/2025, Version 1, No translations available
ENICT7658 - Part C - Standard Reply Form - Provision of Leased Line Internet Connectivity Services – Eurofound Dublin Premises, Other invitation to tender document, Published on 16/10/2025, Version 1, No translations available
ENICT7658 - Part D - Financial Offer and Total Reference Price Calculator, Financial offer form, Published on 16/10/2025, Version 1, No translations available

Submissions must be sent exclusively at the address for submission given below. The submission method is electronic.

There are some frequently asked questions (FAQ) available:
How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Please make sure you use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, try the following steps: 1. Clear the cache and cookies on the Internet brows...Published on 13/02/2025 21:52
Which Internet browsers does eSubmission support? Please use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. You can access this link...Published on 13/02/2025 21:52
Is it possible to view the details of the submission after the deadline? The content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the u...Published on 13/02/2025 21:50
Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Depending on the type or step of procedure, you can find the submissions in one of these sections: ·In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to ...Published on 17/10/2024 21:40
Which size should attachments have? For attaching files to your tender submission, eSubmission accepts files that are less than 50 MB in size. Any larger sizes will not be accepted by the system. For the latest informa...Published on 17/10/2024 21:36
How should I name attachments in eSubmision? In eSubmission, you must name the attachments for your tender draft following the System Requirements. With regards to all attachment names, please see the following conditions: The ...Published on 03/10/2024 17:39
Can I submit a video in eSbmission? Which formats are supported? You can check the System Requirements of eSubmission: Published on 03/10/2024 17:37
I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action” ...Published on 03/10/2024 17:37
Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC i...Published on 03/10/2024 17:36
I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? When uploading a file in eSubmission, you must first make sure it follows the technical requirements of the system, which are as shown below. A)For procurement procedures: B)For req...Published on 03/10/2024 17:36
How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is200 files. You are able to check the eSubmission System Requirements in the documentation by clicking...Published on 03/10/2024 17:35
Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Therefore, if your organisation alread...Published on 23/04/2024 18:14
How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. If your organisation is a bigger...Published on 23/04/2024 17:07
How many languages does the system support? The system is multilingual and supports all 24 official EU languages.Published on 01/04/2024 20:56
Which is the character set encoding in the system? The character set encoding is UTF-8.Published on 23/02/2024 00:58
Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism.Published on 23/02/2024 00:57
Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. M...Published on 22/02/2024 00:55
Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 22:32
In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 23:07
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing...Published on 03/08/2021 23:05

In summary, this is a call for tenders from the European Foundation for the Improvement of Living and Working Conditions (Eurofound) to find a provider to install and maintain a high-speed leased line internet connection at their Dublin premises. The tender includes the provision of public IP addresses, full monitoring, support, maintenance, and reporting. The chosen solution should ensure reliable connectivity to cloud services and VPN links to Eurofound's Brussels location. The contract is for a maximum of 36 months, and the tender will be awarded based on the lowest price. The deadline for submitting tenders is November 17, 2025.

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but based on the nature of the tender, it is expected that eligible applicants would be Internet Service Providers (ISPs) or companies capable of providing leased line internet connectivity services.

Funding Type: The funding type is procurement, specifically a service contract.

Consortium Requirement: The opportunity does not explicitly state whether a single applicant or a consortium is required. However, the mention of a "sole candidate/tenderer or as a member of a group (consortium)" in the FAQ section suggests that both single applicants and consortia are eligible.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly defined, but since the service is for Eurofound Dublin premises and involves VPN links to Eurofound Brussels, it is likely that applicants from the EU, and specifically those able to provide services in Dublin and Brussels, are eligible.

Target Sector: The target sector is ICT, specifically internet connectivity services.

Mentioned Countries: Ireland (Dublin) and Belgium (Brussels) are mentioned.

Project Stage: The project stage is service provision, involving installation, activation, monitoring, support, maintenance, and reporting of a high-speed leased line internet connection.

Funding Amount: The estimated total value of the contract is 38,000 EUR.

Application Type: The application type is an open call for tenders, with electronic submission.

Nature of Support: Beneficiaries will receive money in exchange for services rendered.

Application Stages: The number of application stages is not explicitly stated, but it involves at least one stage of submitting a tender.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The need for co-funding is not mentioned in the provided text.

Summary:

This is a call for tenders (EUROFOUND/2025/OP/0025) issued by the European Foundation for the Improvement of Living and Working Conditions (Eurofound). The purpose of this tender is to secure a contract for the provision, installation, and activation of a high-speed leased line internet connection at Eurofound's Dublin premises. This includes the allocation of public IP addresses, full monitoring, support, maintenance, and comprehensive reporting. The selected service provider must ensure reliable connectivity and service continuity measures to cloud services and VPN links to Eurofound's Brussels premises.

The estimated total value of the contract is 38,000 EUR, and the maximum contract duration is 36 months. The award method will be based on the lowest price. The procedure is an open call for tenders, and submissions must be sent electronically. The TED publication date was 16/10/2025, and the deadline for receipt of tenders is 17/11/2025 at 14:00 Europe/Dublin time. The contracting authority is not bound to reply to questions submitted after 07/11/2025 at 08:00 Europe/Dublin time.

Interested parties must submit their tenders electronically through the eSubmission system, ensuring that all attachments comply with the system's technical requirements, including file size limits (under 50 MB) and naming conventions. A Personal Identification Code (PIC) is mandatory for participation. The system supports all 24 official EU languages and uses encryption to ensure the integrity and confidentiality of the information.