Provision of ICT Support Services to the European Union Agency for the Space Programme

The European Union Agency for the Space Programme (EUSPA) has issued a call for tenders, identified as EUSPA/PRG/2025/OP/0008, seeking to procure Information and Communication Technology (ICT) Support Services. The estimated value of this tender is €40 million, and the contract duration is set for a maximum of 48 months. This is an open procedure, with submissions required to be made electronically.

The tender aims to address the needs of the ITF Department within EUSPA, responsible for managing the agency's information and communication systems, logistics, and the operational infrastructure for both unclassified systems and classified information (up to SECRET UE level). Services are to be provided across multiple EU locations, specifically Prague, Saint Germain-en-Laye, Toulouse, Brussels, Noordwijk, and Madrid.

Eligible applicants include legal entities capable of delivering the required ICT services, particularly large enterprises and multinational corporations since the suitability for small and medium enterprises (SMEs) is marked as false. Organizations can participate as single applicants or consortia, as the tender allows for collaborative bidding.

The procurement contract will function as a framework agreement with work orders, where payments will be made for services rendered based on actual work completed. The evaluation criteria for awarding the contract will focus on quality (70%) versus price (30%), emphasizing the importance of quality in service delivery.

The submission deadline is set for January 15, 2026, by 17:00 (Prague time), with public opening of submissions occurring on January 16, 2026, at 12:00 (Prague time). Questions submitted after January 7, 2026, will not receive responses.

Documentation required for submission includes financial statements, identification sheets, and various declarations, which must all comply with specified formats. A Personal Identification Code (PIC) is mandatory for participation. Interested parties must access tender documents, available on the EU Funding & Tenders Portal, to prepare for submission.

Overall, this initiative represents a significant opportunity for qualified service providers aiming to partner with EUSPA in managing critical ICT functions and ensuring operational efficiency within EU institutions.

The European Union Agency for the Space Programme (EUSPA) has issued a call for tenders, EUSPA/PRG/2025/OP/0008, for the provision of ICT Support Services. The TED reference for this tender is 227/2025 779608-2025. This is an open procedure, and submissions must be electronic. The purpose of this tender is to procure services for the Information and Communication Technology & Facility Management Department (ITF) of EUSPA. The ITF Department contributes to the Agency’s mission, particularly regarding all matters related to the management of information and communication systems. The ITF Department ensures the smooth running of the Agency’s facilities and logistics and compliance with local health and safety regulations. The department also coordinates and manages the Information and Communications Technology (ICT) function, including planning and managing the implementation, operation, development, optimisation, and maintenance of the ICT infrastructure for both unclassified systems and systems processing EU classified information up to SECRET UE and across all EUSPA sites and remote offices (currently Prague, Saint Germain-en-Laye, Toulouse, Brussels, Noordwijk, and Madrid). The estimated total value of this tender is 40,000,000 EUR. The TED publication date is 25/11/2025. The lead contracting authority is the European Union Agency for the Space Programme. The main classification (CPV) is 72000000 IT services: consulting, software development, Internet, and support. The nature of the contract is for services, and the maximum contract duration is 48 months. The award method is the best price-quality ratio, and it is a framework agreement without reopening of competition. The date and time of the public opening are 16/01/2026 at 12:00 Europe/Prague. The deadline for receipt of tenders is 15/01/2026 at 17:00 Europe/Prague. The contracting authority is not bound to reply to questions submitted after 07/01/2026 at 07:00 Europe/Prague.

The following documents are available for download:
ENInvitation to Tender-signed-tsInvitation letter, published on 25/11/2025, Version 1, No translations available
ENAnnex I - Tender Specifications, Tender specifications, published on 25/11/2025, Version 1, No translations available
ENAnnex I.A - Template Identification Sheet of the Tenderer, Other invitation to tender document, published on 25/11/2025, Version 1, No translations available
ENAnnex I.B - Declaration of Honour, Other invitation to tender document, published on 25/11/2025, Version 1, No translations available
ENAnnex I.C - Template Power of Attorney for Consortia, Other invitation to tender document, published on 25/11/2025, Version 1, No translations available
ENAnnex I.D.1 - Template Subcontractor Letter of Intent, Other invitation to tender document, published on 25/11/2025, Version 1, No translations available
ENAnnex I.D.2 - Template non-subcontractor Letter of Intent, Other invitation to tender document, published on 25/11/2025, Version 1, No translations available
ENAnnex I.E - Financial Statements Selection Stage, Financial offer form, published on 25/11/2025, Version 1, No translations available
ENAnnex I.F - Financial Table of Answers, Financial offer form, published on 25/11/2025, Version 1, No translations available
ENAnnex I.G - Non-Disclosure Undertaking and CIS, Other invitation to tender document, published on 25/11/2025, Version 1, No translations available

Submissions must be sent exclusively at the address for submission given below. The submission method is electronic.

Some frequently asked questions (FAQ) and their answers are:
How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Please make sure you use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, try the following steps: 1. Clear the cache and cookies on the Internet browser. Published on 13/02/2025 21:52
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Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Depending on the type or step of procedure, you can find the submissions in one of these sections: In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to. Published on 17/10/2024 21:40
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I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing. Published on 03/08/2021 23:05

In summary, this is a call for tenders by the European Union Agency for the Space Programme (EUSPA) to find a contractor to provide ICT support services. The contract is worth an estimated 40 million EUR and will run for a maximum of 48 months. The selected contractor will be responsible for supporting the ITF Department of EUSPA in managing its information and communication systems, ensuring the smooth running of its facilities and logistics, and maintaining its ICT infrastructure across multiple sites. The tender is an open procedure, meaning any interested party can submit a bid, and the award will be based on the best price-quality ratio. The deadline for submitting tenders is January 15, 2026. The tender documents, including the invitation letter, tender specifications, and templates for various declarations and forms, are available for download from the EU Funding & Tenders Portal. The portal also provides a Q&A section to address any queries from potential bidders, and it outlines the technical requirements for electronic submissions, such as acceptable file types and size limits. A Participant Identification Code (PIC) is mandatory for participation.

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but based on the nature of the tender, it is likely that eligible applicants include companies, firms, and organizations with the capacity to provide ICT support services. This could include SMEs, large enterprises, and potentially research institutions or public-private partnerships with relevant expertise.

Funding Type: The funding type is procurement, specifically a service contract. The call is for tenders to procure ICT support services.

Consortium Requirement: The call mentions a "Template Power of Attorney for Consortia," suggesting that consortia are eligible to apply. Therefore, either a single applicant or a consortium can apply.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated, but given that it is an EU tender, it is highly likely that applicants from the EU and potentially EEA countries are eligible. The services are to be provided across EUSPA sites, including Prague, Saint Germain-en-Laye, Toulouse, Brussels, Noordwijk, and Madrid, implying that the service providers should be able to operate in these locations.

Target Sector: The target sector is ICT (Information and Communication Technology) and Facility Management. Specifically, the tender focuses on IT services, consulting, software development, Internet, and support.

Mentioned Countries: The following countries are mentioned implicitly through the locations of EUSPA sites and remote offices: Czech Republic (Prague), France (Saint Germain-en-Laye, Toulouse), Belgium (Brussels), Netherlands (Noordwijk), and Spain (Madrid).

Project Stage: The project stage is operational. The tender aims to procure services for the operation, development, optimisation, and maintenance of existing ICT infrastructure.

Funding Amount: The estimated total value of the tender is 40,000,000 EUR.

Application Type: The application type is an open call for tenders.

Nature of Support: The beneficiaries will receive money in exchange for providing ICT support services. This is a service contract where payment is made for services rendered.

Application Stages: The number of application stages is not explicitly mentioned, but based on the documentation provided (Financial Statements Selection Stage), it can be inferred that there are at least two stages: a selection stage based on financial statements and a subsequent stage involving a detailed tender submission.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: Co-funding is not mentioned, so it is likely not required.

Summary:

This is an invitation to tender issued by the European Union Agency for the Space Programme (EUSPA) to procure ICT support services for its Information and Communication Technology & Facility Management Department (ITF). The ITF Department is responsible for managing the agency's information and communication systems, ensuring the smooth running of facilities and logistics, and coordinating the implementation, operation, development, optimisation, and maintenance of the ICT infrastructure. This infrastructure includes both unclassified systems and systems processing EU classified information up to SECRET UE, across all EUSPA sites and remote offices in Prague, Saint Germain-en-Laye, Toulouse, Brussels, Noordwijk, and Madrid.

The procedure is an open call for tenders, meaning any eligible organization can submit a proposal. The estimated total value of the tender is 40,000,000 EUR, and the maximum contract duration is 48 months. The award method is based on the best price-quality ratio, and the contract will be a framework agreement without reopening of competition.

The TED publication date was 25/11/2025, and the deadline for receipt of tenders is 15/01/2026 at 17:00 Europe/Prague time. The public opening of the tenders will be on 16/01/2026 at 12:00 Europe/Prague time. The contracting authority will not reply to questions submitted after 07/01/2026 at 07:00 Europe/Prague time.

Submissions must be sent electronically via the address for submission provided in the tender documents. The documentation includes an invitation letter, tender specifications, templates for identification sheets, declarations of honour, power of attorney for consortia, letters of intent for subcontractors and non-subcontractors, financial statement forms, and a non-disclosure undertaking.

The tender is aimed at organizations that can provide a range of ICT services, including consulting, software development, Internet services, and general IT support. A Personal Identification Code (PIC) is mandatory for participation, and tenderers can submit up to 200 files, each less than 50 MB in size. The system supports all 24 official EU languages and uses UTF-8 character set encoding. The system encrypts all uploaded documents to ensure integrity and confidentiality.