Provision of ICT Support Services to the European Union Agency for the Space Programme

Overview

The European Union Agency for the Space Programme (EUSPA) is set to initiate an open procurement procedure aimed at securing ICT Support Services. This call for tenders, identified as EUSPA/PRG/2025/OP/0008-PIN, anticipates an estimated total contract value of 35 million EUR and is expected to cover a four-year period.

The range of services sought includes comprehensive ICT functions such as user support, systems and software training, maintenance, data center support, systems administration, architecture design, project management, and security assessment among others. Services will be required across multiple locations in the EU, including Prague, France, Spain, the Netherlands, Greece, and Germany.

Eligible applicants for this procurement primarily include private companies, both small and medium-sized enterprises (SMEs) and larger organizations, who can demonstrate the capacity to deliver these ICT services effectively. The contract will be awarded as a framework agreement, potentially engaging up to three contractors, who will operate individually rather than in consortiums.

This procurement opportunity is noteworthy for its open call format, as it allows companies to submit tenders without prior qualifications or requirements for co-funding. The contract will be fulfilled without reopening for additional competition once awarded.

The project is currently in the planning stages, with official publications expected to materialize around mid-July 2025. Interested parties should track the EU Funding & Tenders Portal for updates and additional details on participation in this procurement opportunity.

Detail

The European Union Agency for the Space Programme (EUSPA) is planning to launch an open procurement procedure for the provision of ICT Support Services. The procedure identifier is EUSPA/PRG/2025/OP/0008-PIN. This is a planned call for tenders with OJ S publication. The TED reference is 115/2025 392278-2025.

The ICT Support Services encompass a wide range of activities, including: ICT User support, ICT Systems and Software Training, ICT Systems maintenance, ICT datacentre support, ICT Systems administration and configuration, ICT Systems architecture, design and planning, ICT Systems testing and evaluation, ICT Systems analysis, ICT Project management, ICT Security, ICT Systems documentation and content management, Application development (On-prem, Cloud based, Hybrid, Containerized, PowerApps, etc.), Application maintenance, Security risk assessment, Software market survey, Information management, Support with procuring and managing ICT services and supplies contracts, and other auxiliary ICT activities.

The services are to be performed at various locations: Prague, Czech Republic (the Agency headquarters, operational subset of IT infrastructure), Saint-Germain-en-Laye, France (operational subset of IT infrastructure), Toulouse, France (operational subset of IT infrastructure), Madrid, Spain (operational subset of IT infrastructure), Noordwijk (the Netherlands operational subset of IT infrastructure), Agios Ioannis - Athens, Greece (operational subset of IT infrastructure), Köln, Germany (operational subset of IT infrastructure), Prague Zelenec, Czech Republic (main technology centre with core IT infrastructure), and Madrid La Maranosa, Spain (main technology centre with core IT infrastructure).

A multiple Framework Contract in cascade with a maximum of three Contractors is foreseen to be signed as a result of the procurement procedure. The nature of the contract is for services. The framework agreement will be without reopening of competition.

The estimated total value of this procurement is 35,000,000 EUR. The TED publication date is 18/06/2025. The estimated date of publication of a contract notice is 15/07/2025. The maximum contract duration is 48 months. The lead contracting authority is the European Union Agency for the Space Programme. The main classification (CPV) code is 72000000 - IT services: consulting, software development, Internet and support.

According to a public Q&A, the planned call for tenders announces the intention of the contracting authority to publish a future call for tenders, and no other information or documents other than those published have been released. This was published on 16/02/2024 23:54.

In summary, this is a pre-announcement of a significant upcoming tender from the European Union Agency for the Space Programme (EUSPA) for ICT support services. The contract, valued at approximately 35 million EUR, will involve a framework agreement with multiple contractors to provide a wide array of IT services across numerous European locations. The services range from user support and training to advanced application development, security, and project management. Companies specializing in comprehensive ICT solutions and support, particularly those with experience in serving large, multi-location organizations, should monitor the official publications for the contract notice expected around July 15, 2025. The contract aims to ensure robust and reliable IT infrastructure for EUSPA's space program activities.

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Breakdown

Eligible Applicant Types: The information provided does not explicitly define eligible applicant types. However, given that this is a procurement call for tenders for ICT support services, it can be inferred that eligible applicants are likely to be companies, including SMEs and large enterprises, and potentially research institutes or other organizations with the capacity to provide the specified ICT services.

Funding Type: Procurement. This is a call for tenders, indicating a procurement process where the European Union Agency for the Space Programme (EUSPA) is seeking to purchase services.

Consortium Requirement: The description mentions that "A multiple Framework Contract in cascade with maximum three Contractors is foreseen to be signed as a result of the procurement procedure." This suggests that a consortium of up to three contractors may be possible, although it is not explicitly stated whether a single applicant is also permissible.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated, but the locations where the services are to be performed are listed as Prague (Czech Republic), Saint-Germain-en-Laye and Toulouse (France), Madrid (Spain), Noordwijk (the Netherlands), Agios Ioannis - Athens (Greece), Köln (Germany), Prague Zelenec (Czech Republic), and Madrid La Maranosa (Spain). This suggests that applicants from EU member states, and potentially EEA countries, are eligible.

Target Sector: ICT (Information and Communication Technology). The call specifically targets ICT support services.

Mentioned Countries: Czech Republic, France, Spain, Netherlands, Greece, Germany.

Project Stage: The project stage is not directly applicable, as this is a procurement of services rather than a project-based grant. The focus is on the operational provision of ICT support services.

Funding Amount: The estimated total value is 35,000,000 EUR.

Application Type: Open call for tenders with OJ S publication.

Nature of Support: Non-monetary services. The successful tenderers will receive a service contract to provide ICT support services in exchange for payment.

Application Stages: The number of application stages is not explicitly mentioned, but it is a standard procurement procedure, it will likely involve multiple stages, including submission of a tender, evaluation, and contract award.

Success Rates: The success rates are not mentioned.

Co-funding Requirement: Co-funding is not mentioned, and is unlikely to be required in a procurement procedure.

Summary:

This is a planned call for tenders by the European Union Agency for the Space Programme (EUSPA) for the provision of ICT Support Services. The procedure identifier is EUSPA/PRG/2025/OP/0008-PIN. The estimated total value of the procurement is 35,000,000 EUR. The services to be provided cover a wide range of ICT functions, including user support, systems and software training, maintenance, data center support, systems administration, architecture, design, planning, testing, evaluation, analysis, project management, security, documentation, application development (On-prem, Cloud based, Hybrid, Containerized, PowerApps, etc.), application maintenance, security risk assessment, software market survey, information management, and support with procuring and managing ICT services and supplies contracts. The services are to be performed at various locations across Europe, including Prague, Saint-Germain-en-Laye, Toulouse, Madrid, Noordwijk, Athens, Köln, Prague Zelenec, and Madrid La Maranosa. The contract duration is a maximum of 48 months. A multiple Framework Contract in cascade with a maximum of three contractors is foreseen. The TED publication date was 18/06/2025, and the estimated date of publication of a contract notice is 15/07/2025. This procurement opportunity is aimed at companies and organizations capable of delivering comprehensive ICT support services to EUSPA.

Short Summary

Impact
The procurement aims to ensure robust and reliable ICT support services for the European Union Agency for the Space Programme (EUSPA) across multiple locations in Europe.
Applicant
Private companies (including SMEs and large enterprises) with capabilities in providing comprehensive ICT support services.
Developments
Provision of ICT support services including user support, systems maintenance, application development, and security risk assessments.
Applicant Type
Private companies capable of delivering ICT services.
Consortium
Single applicants only, with a maximum of three contractors selected for the framework contract.
Funding Amount
€35,000,000
Countries
Czech Republic, France, Spain, Netherlands, Greece, Germany, as the services are to be performed in these locations.
Industry
ICT (Information and Communication Technology) services.

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