Prestations de services de téléphonie mobile et d’équipements associés.

This is a call for tenders issued by the European Union Agency for Railways, under the reference ERA/2025/OP/0004, specifically for mobile telephony services and associated equipment. The estimated total contract value is €1,200,000, and the contract duration is set for 48 months. The procedure is an open one, which allows any interested and qualified economic operators to submit their tenders electronically.

Key deadlines for the tender process are as follows: the deadline for receipt of tenders is December 10, 2025, at 11:00 CET, with the public opening scheduled for December 11, 2025, at 14:30 CET. Questions regarding the tender must be submitted by December 3, 2025, at 07:00 CET, after which the contracting authority is not obligated to respond.

The procurement revolves around mobile telecommunications services, identified under the Common Procurement Vocabulary code 32250000. The opportunity is classified as a framework agreement, which means it does not require reopening of competition once awarded. The successful tenderers will be compensated monetarily for the services and equipment provided, which entails direct contract payments.

The evaluation of tenders will be based on a 50/50 ratio of quality and price. Documentation for the tender is provided in French, and includes essential forms such as the invitation letter, financial offer form, declaration on honour, and technical offer. A Personal Identification Code (PIC) is mandatory for participation, whether tendering as a single entity or as part of a consortium.

The tender documents outline the necessary qualifications and submission procedures, which include electronic submission through the EU Funding and Tenders Portal. The eSubmission system requires compliance with specific technical requirements, such as file sizes not exceeding 50 MB and a maximum of 200 attachments per submission.

The project primarily targets established telecommunications providers, and although the data suggests that the opportunity may not be suitable for SMEs, further participation details can be found in the tender specifications. The entire process exemplifies standard EU public procurement practices. The overall context indicates a strong emphasis on quality and effective service delivery within the telecommunications segment, relevant to the operational needs of the European Union Agency for Railways.

This is a call for tenders, reference ERA/2025/OP/0004, published on 31/10/2025 by the European Union Agency for Railways. The tender is for "Prestations de services de téléphonie mobile et d’équipements associés" which translates to "Mobile telephone services and associated equipment". The TED reference is 2025/S 210-720783.

The procedure type is an open procedure, and submissions must be electronic. The estimated total value of the tender is 1,200,000 EUR. The nature of the contract is supplies, and the maximum contract duration is 48 months. The award method is the best price-quality ratio. It is a framework agreement without reopening of competition.

Key milestones include:
TED publication date: 31/10/2025
Date and time of public opening: 11/12/2025 14:30 Europe/Paris
Deadline for receipt of tenders: 10/12/2025 11:00 Europe/Paris
Deadline after which the contracting authority is not bound to reply to questions: 03/12/2025 07:00 Europe/Paris

The main classification (CPV) code is 32250000 - Mobile telephones.

There are 11 documents available for download related to this tender:
1. FRLettre d'invitation (Invitation letter), published on 31/10/2025, Version 1, No translations available
2. FROffre financière (Financial offer form), published on 31/10/2025, Version 1, No translations available
3. FRDéclaration sur l'honneur (Declaration on honour (tender)), published on 31/10/2025, Version 1, No translations available
4. FRListe des sous-traitants (List of subcontractors), published on 31/10/2025, Version 1, No translations available
5. FRLettre entité (Entity letter), published on 31/10/2025, Version 1, No translations available
6. FRProcuration (Power of attorney), published on 31/10/2025, Version 1, No translations available
7. FRListe des documents à fournir (List of documents to be provided), published on 31/10/2025, Version 1, No translations available
8. FROffre technique (Technical offer), published on 31/10/2025, Version 1, No translations available
9. FRCahier des charges (Tender specifications), published on 31/10/2025, Version 1, No translations available
10. FRProjet de contrat (Draft contract), published on 31/10/2025, Version 1, No translations available
11. Any public Q&A.

Submissions must be sent exclusively via electronic submission at the address provided.

Some frequently asked questions (FAQ) and their answers are also provided:
How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Use the latest versions of Google Chrome or Mozilla Firefox. Clear the cache and cookies on the Internet browser.
Which Internet browsers does eSubmission support? Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements.
Is it possible to view the details of the submission after the deadline? No, the content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload.
Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate.
Which size should attachments have? Files less than 50 MB in size.
How should I name attachments in eSubmission? Follow the System Requirements.
Can I submit a video in eSubmission? Which formats are supported? Check the System Requirements of eSubmission.
I received an invitation from the F&T Portal but cannot view the procurement documents. Select an organisation in F&T Portal, “My Invitations”.
Do I need to validate my PIC in order to submit a tender in eSubmission? Yes, the Personal Identification Code (PIC) is mandatory.
I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? Make sure it follows the technical requirements of the system.
How many attachments can I upload per submission? The maximum is 200 files.
Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate.
How do I register my organisation and get a Participant Identification Code (PIC)? Check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register.
How many languages does the system support? The system is multilingual and supports all 24 official EU languages.
Which is the character set encoding in the system? The character set encoding is UTF-8.
Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism.
Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question.
Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted.
In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit.
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached.

In summary, this is an open call for tenders issued by the European Union Agency for Railways for mobile telephone services and associated equipment. The estimated value is 1.2 million EUR, and the contract duration is 48 months. The deadline for submitting tenders is December 10, 2025. The submission must be done electronically, and a PIC code is mandatory for participation. The tender documents, including the invitation letter, financial offer form, technical offer form, tender specifications, and draft contract, are available for download. The award will be based on the best price-quality ratio. Tenderers should pay attention to the eSubmission system requirements, including file size limits (50MB) and the maximum number of attachments (200). The eSubmission system supports all 24 official EU languages and uses encryption to ensure data integrity and confidentiality.

Eligible Applicant Types: The content does not explicitly specify eligible applicant types, but since it is a call for tenders, it is implied that eligible applicants are companies or organizations capable of providing mobile telephone services and related equipment. This could include SMEs, large enterprises, or other relevant service providers.

Funding Type: Procurement. This is a call for tenders, indicating a procurement process where the contracting authority (European Union Agency for Railways) is seeking to purchase services and supplies.

Consortium Requirement: The content does not explicitly state whether a consortium is required or if a single applicant is sufficient. However, the FAQ section mentions that a Personal Identification Code (PIC) is mandatory to participate as a sole candidate/tenderer or as a member of a group (consortium), suggesting that both single applicants and consortia are eligible.

Beneficiary Scope (Geographic Eligibility): The content does not explicitly define geographic eligibility. However, given that it is an EU funding and tenders portal and the lead contracting authority is the European Union Agency for Railways, it can be inferred that the geographic eligibility is likely within the EU or potentially includes countries that have agreements with the EU.

Target Sector: ICT, specifically mobile telephone services and related equipment. The main classification (CPV) code 32250000 confirms this.

Mentioned Countries: No specific countries are mentioned. The opportunity is from the European Union Agency for Railways, suggesting a focus on the EU region.

Project Stage: The project stage is for service provision. The call is for "Prestations de services de téléphonie mobile et d’équipements associés," indicating that the project involves the provision of established services and equipment rather than research, development, or demonstration.

Funding Amount: The estimated total value of the procurement is 1,200,000 EUR.

Application Type: Open call. The procedure type is explicitly stated as an "Open procedure."

Nature of Support: Money. The selected tenderer will receive monetary compensation for providing the specified services and equipment.

Application Stages: The number of application stages is not explicitly stated, but it can be inferred that there are multiple stages, including submission of the tender, evaluation, and contract award. The documents provided (financial offer form, technical offer, etc.) suggest a comprehensive evaluation process.

Success Rates: The success rates are not mentioned in the provided content.

Co-funding Requirement: The content does not explicitly mention a co-funding requirement.

Summary:

This is a call for tenders (ERA/2025/OP/0004) issued by the European Union Agency for Railways for the provision of mobile telephone services and associated equipment. The estimated total value of the contract is 1,200,000 EUR, and the maximum contract duration is 48 months. The procedure is an open procedure, meaning any interested and qualified economic operator can submit a tender. The submission method is electronic, and the deadline for receipt of tenders is December 10, 2025, at 11:00 Europe/Paris time. The contracting authority is not bound to reply to questions submitted after December 3, 2025, at 07:00 Europe/Paris time. The award method will be based on the best price-quality ratio. The contract is a framework agreement without reopening of competition. Tenderers must submit their offers electronically and should consult the provided documents, including the invitation letter, financial offer form, declaration on honour, list of subcontractors, entity letter, power of attorney, list of required documents, technical offer, tender specifications, and draft contract. A Personal Identification Code (PIC) is mandatory for participation, whether as a single tenderer or as part of a consortium. The eSubmission system supports various file types and has specific requirements for attachment sizes and naming conventions. The system also supports all 24 official EU languages and uses encryption to ensure the integrity and confidentiality of the information.