Medical services provided by a Medical Advisor (occupational health / general practitioner)

Overview

This summary presents a procurement opportunity issued by the European Union Agency for Fundamental Rights (FRA) for medical advisory services. The call is identified as FRA/2025/OP/0004, with an estimated total contract value of €200,000 for a duration of 48 months, meaning the selected provider will deliver services over a four-year period.

The procurement is characterized as an open tender procedure where eligible applicants, primarily service providers and practitioners in the field of healthcare, can submit proposals. The opportunity explicitly states that it is not suitable for small and medium-sized enterprises (SMEs). Applicants must possess appropriate qualifications and legal status to contract with the EU.

The main services required under this procurement include pre-employment and annual medical assessments, absence certificate issuance, consultations with staff regarding occupational health, and raising awareness about health and wellness in the workplace. Eligible applicants must submit their tenders electronically via an e-Submission platform before the submission deadline on February 6, 2026, at 17:00 Vienna time. The public opening of tenders will take place shortly after this date on February 9, 2026.

The evaluation of submitted proposals will be based on a quality-to-price ratio of 60% quality and 40% price. While the precise geographical eligibility is not specified, the implication is that the contract is accessible to service providers within the EU or EEA. The contract is structured as a framework agreement, allowing the FRA to engage service providers for specific needs throughout the agreement's duration.

In addition to the required submission procedures, applicants will need a Personal Identification Code (PIC) to participate, which can be obtained through the EU Participant Register. The electronic submission system is designed to support all 24 official EU languages, ensuring wide accessibility for prospective applicants. All documents relevant to the call, including specifications and submission forms, are accessible for download as part of this procurement process.

This opportunity emphasizes the need for proper documentation and adherence to submission guidelines, as the FRA aims to procure high-quality medical advisory services effectively. Overall, this call highlights the importance of providing essential healthcare services to support the well-being of EU staff through qualified medical personnel.

Detail

This is a call for tenders with procedure identifier FRA/2025/OP/0004. The submission method is electronic and the call is currently open for submission. The TED reference is 247/2025 856800-2025.

The purpose of the framework contract is to ensure the services of a Medical Advisor for FRA staff for a maximum period of four (4) years from the date of the framework contract’s signature. The services of a Medical Advisor are required for: Pre-employment and annual medical fit for work (medical tests to be provided by a contracted medical centre), Certification of absences, Consultations with staff, Advice to FRA on occupational health, and Awareness and information raising.

Staff members employed by FRA are subject to the Staff Regulations of Officials of the European Union and the Conditions of Employment of Other Servants of the European Union – CEOS (Council Regulation Nr. 259/68, last amended by Regulation (EU, Euratom) No 1023/2013 of the European Parliament and of the Council of 22 October 2013.

The procedure type is an open procedure. The estimated total value is 200000 EUR. The TED publication date is 23/12/2025. The lead contracting authority is the European Union Agency for Fundamental Rights. The main classification (CPV) code is 85100000 - Health services. The nature of the contract is for services. The maximum contract duration is 48 months. The award method is best price-quality ratio. It is a framework agreement without reopening of competition.

Key milestones include: TED publication date: 23/12/2025, Date and time of public opening: 09/02/2026 12:00 Europe/Vienna, Deadline for receipt of tenders: 06/02/2026 17:00 Europe/Vienna, and Contracting authority is not bound to reply to questions submitted after 29/01/2026 07:00 Europe/Vienna.

The following documents are available for download:
ENAnnex A - Part 2 - Technical specifications-open-2025-en F-SE-25-T07 Tender specifications Published on 23/12/2025 Version 1 No translations available
ENAnnex B Framework service contract Medical advisor F-SE-25-T07 Tender specifications Published on 23/12/2025 Version 1 No translations available
ENAnnex C - Form-10-Financial Proposal Form F-SE-25-T07 locked Tender specifications Published on 23/12/2025 Version 1 No translations available
ENAnnex C - Standard Submission Form F-SE-25-T07 Tender specifications Published on 23/12/2025 Version 1 No translations available
ENAnnex A - Part 1 - Tender-specifications-open-2025-en F-SE-25-T07 Tender specifications Published on 23/12/2025 Version 1 No translations available
ENInvitation-to-tender-e-submission-open-2024-recast -en F-SE-25-T07 Tender specifications Published on 23/12/2025 Version 1 No translations available

Submissions must be sent exclusively at the address for submission given below, using the electronic submission method.

Some frequently asked questions (FAQ) and their answers related to the eSubmission system are:

How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Please make sure you use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, try the following steps: 1. Clear the cache and cookies on the Internet brows... Published on 13/02/2025 21:52

Which Internet browsers does eSubmission support? Please use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. You can access this link... Published on 13/02/2025 21:52

Is it possible to view the details of the submission after the deadline? The content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the u... Published on 13/02/2025 21:50

Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Depending on the type or step of procedure, you can find the submissions in one of these sections: ·In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to ... Published on 17/10/2024 21:40

Which size should attachments have? For attaching files to your tender submission, eSubmission accepts files that are less than 50 MB in size. Any larger sizes will not be accepted by the system. For the latest informa... Published on 17/10/2024 21:36

How should I name attachments in eSubmision? In eSubmission, you must name the attachments for your tender draft following the System Requirements. With regards to all attachment names, please see the following conditions: The ... Published on 03/10/2024 17:39

Can I submit a video in eSbmission? Which formats are supported? You can check the System Requirements of eSubmission: Published on 03/10/2024 17:37

I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action” ... Published on 03/10/2024 17:37

Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC i... Published on 03/10/2024 17:36

I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? When uploading a file in eSubmission, you must first make sure it follows the technical requirements of the system, which are as shown below. A)For procurement procedures: B)For req... Published on 03/10/2024 17:36

How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is 200 files. You are able to check the eSubmission System Requirements in the documentation by clicking... Published on 03/10/2024 17:35

Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Therefore, if your organisation alread... Published on 23/04/2024 18:14

How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. If your organisation is a bigger... Published on 23/04/2024 17:07

How many languages does the system support? The system is multilingual and supports all 24 official EU languages. Published on 01/04/2024 20:56

Which is the character set encoding in the system? The character set encoding is UTF-8. Published on 23/02/2024 00:58

Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism. Published on 23/02/2024 00:57

Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. M... Published on 22/02/2024 00:55

Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 22:32

In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 23:07

I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing... Published on 03/08/2021 23:05

In summary, this tender opportunity, FRA/2025/OP/0004, seeks to establish a framework contract for a Medical Advisor to provide various medical services to the staff of the European Union Agency for Fundamental Rights (FRA). The contract is for a maximum of four years and has an estimated total value of 200,000 EUR. The services include pre-employment and annual medical check-ups, certification of absences, consultations, occupational health advice, and awareness raising. The tender is an open procedure, meaning any eligible organization can submit a proposal electronically by the deadline of February 6, 2026. The award will be based on the best price-quality ratio. Tenderers must register for a PIC (Participant Identification Code) to participate. The eSubmission system supports all 24 official EU languages and uses encryption to ensure the confidentiality of submitted documents. The maximum file size for attachments is 50 MB, and up to 200 files can be uploaded per tender.

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Breakdown

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but based on the nature of the tender, it is likely open to service providers, companies, or individuals who can provide medical advisor services.

Funding Type: The funding type is a procurement, specifically a framework service contract.

Consortium Requirement: The information does not explicitly state whether a consortium is required or if a single applicant is sufficient. It is likely that both single applicants and consortia are eligible, but this needs to be confirmed in the tender documents.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated, but given that it is an EU tender by the European Union Agency for Fundamental Rights, it is highly likely that applicants from the EU and potentially EEA countries are eligible.

Target Sector: The target sector is health, specifically medical services and occupational health.

Mentioned Countries: No specific countries are mentioned, but the European Union is referenced as the lead contracting authority, implying that the opportunity is relevant to EU member states.

Project Stage: The project stage is service provision. The tender seeks a provider to deliver ongoing medical advisor services.

Funding Amount: The estimated total value of the contract is 200,000 EUR.

Application Type: The application type is an open call for tenders, with electronic submission.

Nature of Support: The beneficiaries will receive money in exchange for services.

Application Stages: The number of application stages is not explicitly mentioned, but it is likely a multi-stage process involving submission of a tender, evaluation, and contract award.

Success Rates: The success rates are not mentioned.

Co-funding Requirement: The co-funding requirement is not mentioned.

Summary: This is a call for tenders by the European Union Agency for Fundamental Rights (FRA) to secure a framework service contract for a Medical Advisor. The purpose is to ensure medical services are available for FRA staff, including pre-employment and annual medical assessments, certification of absences, consultations, advice on occupational health, and awareness initiatives. The contract duration is a maximum of four years, and the estimated total value is 200,000 EUR. The procedure is an open call, and submissions must be electronic. The deadline for receipt of tenders is February 6, 2026. The award method is based on the best price-quality ratio. Interested parties must submit their tenders electronically through the eSubmission portal, adhering to the specified system requirements and attachment guidelines. A Personal Identification Code (PIC) is mandatory for participation. The system supports all 24 official EU languages. The tender documents, including technical specifications and submission forms, are available for download.

Short Summary

Impact
The framework contract aims to ensure the availability of medical advisory services for the staff of the European Union Agency for Fundamental Rights, including pre-employment and annual medical assessments, absence certification, consultations, and occupational health advice.
Applicant
Service providers with expertise in medical advisory services, including occupational health physicians and general practitioners.
Developments
The activities funded will focus on delivering occupational health services and medical consultations for EU staff.
Applicant Type
Service providers, including healthcare organizations and medical practitioners, capable of delivering the required medical services.
Consortium
Single applicants are sufficient; there is no explicit requirement for consortia.
Funding Amount
€200,000 for the entire 4-year framework contract.
Countries
EU member states are relevant due to the nature of the procurement by an EU agency.
Industry
Healthcare/Medical services sector.

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