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Mapping support services for victims of VAW/DV in the EU-27
Reference
6489a410-3aa0-4647-aa1b-b361a477f4d9-CN
Important Dates
August 12th, 2025
Overview
The European Institute for Gender Equality (EIGE) has launched a tender opportunity, identified as EIGE/VNO/2025/OP/0003, aimed at mapping support services for victims of violence against women (VAW) and domestic violence (DV) across the EU-27 member states. This open procedure is scheduled to have an estimated contract value of 230,000 EUR for a period of up to 12 months. The objective is to develop standardized indicators that facilitate the classification and measurement of support services available to these victims, thereby standardizing administrative data collection and supporting the implementation of directives like the Istanbul Convention.
Eligible applicants can include various entities capable of providing the necessary services, such as research institutes, consulting firms, and NGOs, though the tender does not specifically identify any restrictions. The nature of this opportunity is a procurement contract for services rather than a grant. No consortium is required, allowing for participation from single entities.
The geographical scope of the project covers all EU-27 countries, and there is an emphasis on sectors related to social services and gender equality. The tender focuses on comprehensive research and analysis of barriers faced by vulnerable groups, employing an intersectional approach in its methodology.
Proposals must be submitted electronically, with an application deadline set for August 12, 2025. The evaluation will be based on a quality-price ratio, with the quality of submissions carrying more weight. The submission process is straightforward, but applicants will need a valid Personal Identification Code (PIC) to participate.
In conclusion, this tender represents a significant opportunity for organizations with expertise in research and consultancy to contribute to improving support services for victims of VAW and DV in the EU. The key documents related to the tender are accessible through the EIGE’s official platform, and all submissions must adhere to defined technical requirements.
Eligible applicants can include various entities capable of providing the necessary services, such as research institutes, consulting firms, and NGOs, though the tender does not specifically identify any restrictions. The nature of this opportunity is a procurement contract for services rather than a grant. No consortium is required, allowing for participation from single entities.
The geographical scope of the project covers all EU-27 countries, and there is an emphasis on sectors related to social services and gender equality. The tender focuses on comprehensive research and analysis of barriers faced by vulnerable groups, employing an intersectional approach in its methodology.
Proposals must be submitted electronically, with an application deadline set for August 12, 2025. The evaluation will be based on a quality-price ratio, with the quality of submissions carrying more weight. The submission process is straightforward, but applicants will need a valid Personal Identification Code (PIC) to participate.
In conclusion, this tender represents a significant opportunity for organizations with expertise in research and consultancy to contribute to improving support services for victims of VAW and DV in the EU. The key documents related to the tender are accessible through the EIGE’s official platform, and all submissions must adhere to defined technical requirements.
Detail
The European Institute for Gender Equality (EIGE) has published a call for tenders, EIGE/VNO/2025/OP/0003, for a project titled "Mapping support services for victims of VAW/DV in the EU-27". This is an open procedure with electronic submission. The TED reference for this tender is 118/2025 402185-2025.
The primary objective of this project is to develop a harmonized set of indicators for classifying and measuring the availability and use of support services for victims of Violence Against Women (VAW) and Domestic Violence (DV) across the EU-27 member states. This initiative aims to standardize administrative data collection in this area. The project will also support the implementation and monitoring of relevant provisions outlined in both the EU Directive and the Istanbul Convention.
Furthermore, the project will assess the operational dynamics of various support services within an integrated support system. It will analyze specific barriers and challenges encountered by vulnerable groups, including women and children, in accessing these services. The methodology employed will incorporate an intersectional approach where feasible.
The estimated total value of this contract is 230,000 EUR. The contract is for services, with a maximum duration of 12 months. The award method will be based on the best price-quality ratio. This is not a framework agreement.
Key milestones for this tender include:
TED publication date: 24/06/2025
Date and time of public opening: 12/08/2025 15:00 Europe/Vilnius
Deadline for receipt of tenders: 12/08/2025 14:00 Europe/Vilnius
Deadline after which the Contracting authority is not bound to reply to questions: 04/08/2025 04:00 Europe/Vilnius
The lead contracting authority is the European Institute for Gender Equality. The main classification (CPV) code is 73000000, which corresponds to research and development services and related consultancy services.
The following documents are available for download:
EIGE2025OPER03 Letter of invitation Open ProcedureInvitation letter, published on 24/06/2025, Version 1, No translations available
ENTender Specifications EIGE2025OPER03Tender specifications, published on 24/06/2025, Version 1, No translations available
ENDraft Direct Service Contract EIGE2025OPER03Draft contract, published on 24/06/2025, Version 1, No translations available
ENSTANDARD-SUBMISSION-FORMS for EIGE2025OPER03Other invitation to tender document, published on 24/06/2025, Version 1, No translations available
Submissions must be sent exclusively via electronic submission at the address provided.
Frequently Asked Questions (FAQ) related to the eSubmission system:
How to proceed if the system is slow or doesn’t work while uploading/downloading documents?
Use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, clear the cache and cookies on the Internet browser. Published on 13/02/2025 20:52
Which Internet browsers does eSubmission support?
Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. Published on 13/02/2025 20:52
Is it possible to view the details of the submission after the deadline?
No, the content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the upload. Published on 13/02/2025 20:50
Where can I find my submissions in Manage My Area, in the Funding & Tenders portal?
Submissions can be found in one of these sections:
In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate. Published on 17/10/2024 20:40
Which size should attachments have?
eSubmission accepts files that are less than 50 MB in size. Any larger sizes will not be accepted by the system. Published on 17/10/2024 20:36
How should I name attachments in eSubmission?
Name the attachments for your tender draft following the System Requirements. See the following conditions: The ... Published on 03/10/2024 16:39
Can I submit a video in eSubmission? Which formats are supported?
Check the System Requirements of eSubmission. Published on 03/10/2024 16:37
I received an invitation from the F&T Portal but cannot view the procurement documents.
Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action”. Published on 03/10/2024 16:37
Do I need to validate my PIC in order to submit a tender in eSubmission?
The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC is not mandatory. Published on 03/10/2024 16:36
I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do?
Make sure it follows the technical requirements of the system. A) For procurement procedures: B) For req... Published on 03/10/2024 16:36
How many attachments can I upload per submission?
The maximum number of documents the system will allow you to upload per tender is 200 files. Check the eSubmission System Requirements in the documentation. Published on 03/10/2024 16:35
Why do tenderers need a PIC?
It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Published on 23/04/2024 17:14
How do I register my organisation and get a Participant Identification Code (PIC)?
First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. If your organisation is a bigger... Published on 23/04/2024 16:07
What is the validity period of a PIC?
A PIC is unique and its validity is not limited in time. Published on 22/04/2024 22:55
How many languages does the system support?
The system is multilingual and supports all 24 official EU languages. Published on 01/04/2024 19:56
Which is the character set encoding in the system?
The character set encoding is UTF-8. Published on 22/02/2024 23:58
Does the system use encryption to ensure the integrity and the confidentiality of the information?
Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism. Published on 22/02/2024 23:57
Which file types does the system support?
The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. M... Published on 21/02/2024 23:55
Can I view and edit my draft submission?
Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 21:32
In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission?
No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 22:07
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent?
No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing... Published on 03/08/2021 22:05
In summary, this tender opportunity from the European Institute for Gender Equality (EIGE) seeks a contractor to develop a harmonized system for classifying and measuring support services for victims of violence against women and domestic violence across the EU. The project involves research and development services, focusing on creating indicators, assessing support systems, and analyzing barriers to access for vulnerable groups. The project has a budget of 230,000 EUR and a duration of 12 months. Interested parties must submit their tenders electronically by August 12, 2025, and should consult the provided documents for detailed specifications and submission guidelines. A key requirement for participation is having a valid Personal Identification Code (PIC). The eSubmission system supports various file types and is multilingual, but it is crucial to adhere to the system's technical requirements, including file size limits and naming conventions.
The primary objective of this project is to develop a harmonized set of indicators for classifying and measuring the availability and use of support services for victims of Violence Against Women (VAW) and Domestic Violence (DV) across the EU-27 member states. This initiative aims to standardize administrative data collection in this area. The project will also support the implementation and monitoring of relevant provisions outlined in both the EU Directive and the Istanbul Convention.
Furthermore, the project will assess the operational dynamics of various support services within an integrated support system. It will analyze specific barriers and challenges encountered by vulnerable groups, including women and children, in accessing these services. The methodology employed will incorporate an intersectional approach where feasible.
The estimated total value of this contract is 230,000 EUR. The contract is for services, with a maximum duration of 12 months. The award method will be based on the best price-quality ratio. This is not a framework agreement.
Key milestones for this tender include:
TED publication date: 24/06/2025
Date and time of public opening: 12/08/2025 15:00 Europe/Vilnius
Deadline for receipt of tenders: 12/08/2025 14:00 Europe/Vilnius
Deadline after which the Contracting authority is not bound to reply to questions: 04/08/2025 04:00 Europe/Vilnius
The lead contracting authority is the European Institute for Gender Equality. The main classification (CPV) code is 73000000, which corresponds to research and development services and related consultancy services.
The following documents are available for download:
EIGE2025OPER03 Letter of invitation Open ProcedureInvitation letter, published on 24/06/2025, Version 1, No translations available
ENTender Specifications EIGE2025OPER03Tender specifications, published on 24/06/2025, Version 1, No translations available
ENDraft Direct Service Contract EIGE2025OPER03Draft contract, published on 24/06/2025, Version 1, No translations available
ENSTANDARD-SUBMISSION-FORMS for EIGE2025OPER03Other invitation to tender document, published on 24/06/2025, Version 1, No translations available
Submissions must be sent exclusively via electronic submission at the address provided.
Frequently Asked Questions (FAQ) related to the eSubmission system:
How to proceed if the system is slow or doesn’t work while uploading/downloading documents?
Use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, clear the cache and cookies on the Internet browser. Published on 13/02/2025 20:52
Which Internet browsers does eSubmission support?
Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. Published on 13/02/2025 20:52
Is it possible to view the details of the submission after the deadline?
No, the content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the upload. Published on 13/02/2025 20:50
Where can I find my submissions in Manage My Area, in the Funding & Tenders portal?
Submissions can be found in one of these sections:
In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate. Published on 17/10/2024 20:40
Which size should attachments have?
eSubmission accepts files that are less than 50 MB in size. Any larger sizes will not be accepted by the system. Published on 17/10/2024 20:36
How should I name attachments in eSubmission?
Name the attachments for your tender draft following the System Requirements. See the following conditions: The ... Published on 03/10/2024 16:39
Can I submit a video in eSubmission? Which formats are supported?
Check the System Requirements of eSubmission. Published on 03/10/2024 16:37
I received an invitation from the F&T Portal but cannot view the procurement documents.
Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action”. Published on 03/10/2024 16:37
Do I need to validate my PIC in order to submit a tender in eSubmission?
The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC is not mandatory. Published on 03/10/2024 16:36
I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do?
Make sure it follows the technical requirements of the system. A) For procurement procedures: B) For req... Published on 03/10/2024 16:36
How many attachments can I upload per submission?
The maximum number of documents the system will allow you to upload per tender is 200 files. Check the eSubmission System Requirements in the documentation. Published on 03/10/2024 16:35
Why do tenderers need a PIC?
It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Published on 23/04/2024 17:14
How do I register my organisation and get a Participant Identification Code (PIC)?
First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. If your organisation is a bigger... Published on 23/04/2024 16:07
What is the validity period of a PIC?
A PIC is unique and its validity is not limited in time. Published on 22/04/2024 22:55
How many languages does the system support?
The system is multilingual and supports all 24 official EU languages. Published on 01/04/2024 19:56
Which is the character set encoding in the system?
The character set encoding is UTF-8. Published on 22/02/2024 23:58
Does the system use encryption to ensure the integrity and the confidentiality of the information?
Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism. Published on 22/02/2024 23:57
Which file types does the system support?
The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. M... Published on 21/02/2024 23:55
Can I view and edit my draft submission?
Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 21:32
In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission?
No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 22:07
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent?
No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing... Published on 03/08/2021 22:05
In summary, this tender opportunity from the European Institute for Gender Equality (EIGE) seeks a contractor to develop a harmonized system for classifying and measuring support services for victims of violence against women and domestic violence across the EU. The project involves research and development services, focusing on creating indicators, assessing support systems, and analyzing barriers to access for vulnerable groups. The project has a budget of 230,000 EUR and a duration of 12 months. Interested parties must submit their tenders electronically by August 12, 2025, and should consult the provided documents for detailed specifications and submission guidelines. A key requirement for participation is having a valid Personal Identification Code (PIC). The eSubmission system supports various file types and is multilingual, but it is crucial to adhere to the system's technical requirements, including file size limits and naming conventions.
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Breakdown
Eligible Applicant Types: The content does not explicitly specify the eligible applicant types. However, given that it is a call for tenders, it is likely open to organizations such as research institutes, consulting firms, and other entities capable of providing the required services. The FAQ section mentions the need for a PIC (Personal Identification Code) for participation, suggesting that any organization capable of registering for a PIC is potentially eligible.
Funding Type: Procurement. The opportunity is described as a "Call for tenders" and involves a "Direct Service Contract," indicating that it is a procurement process where the selected applicant will be contracted to provide specific services.
Consortium Requirement: The FAQ section mentions that a PIC is mandatory to participate as a sole candidate/tenderer or as a member of a group (consortium), indicating that both single applicants and consortia are eligible.
Beneficiary Scope (Geographic Eligibility): The project aims to develop a harmonised set of indicators for classifying and measuring the availability and use of support services in the EU-27, indicating that the geographic scope is the EU-27 member states.
Target Sector: The primary target sector is research and development services and related consultancy services, as indicated by the CPV code 73000000. More specifically, the project focuses on mapping support services for victims of violence against women and domestic violence (VAW/DV). This involves gender equality, social services, and the implementation and monitoring of the Directive and the Istanbul Convention.
Mentioned Countries: The opportunity explicitly mentions the EU-27, which refers to the 27 member states of the European Union.
Project Stage: The project stage appears to be focused on research, development, and validation. The goal is to develop a harmonised set of indicators, assess support services, and analyse barriers, suggesting a need for research and methodological development.
Funding Amount: The estimated total value of the tender is 230,000 EUR.
Application Type: Open call. The opportunity is described as an "Open procedure," indicating that it is an open call for tenders.
Nature of Support: Beneficiaries will receive a service contract in exchange for providing research and consultancy services. This implies a monetary compensation for services rendered, rather than non-monetary services.
Application Stages: The number of application stages is not explicitly stated, but it can be inferred that there are multiple stages. The process includes submitting a tender, evaluation based on the best price-quality ratio, and potential selection for a direct service contract. The exact number of stages would be detailed in the tender specifications.
Success Rates: The success rate is not mentioned in the provided text.
Co-funding Requirement: The text does not explicitly mention a co-funding requirement.
Summary:
This opportunity is a call for tenders (EIGE/VNO/2025/OP/0003) issued by the European Institute for Gender Equality (EIGE). The project aims to map support services for victims of violence against women and domestic violence (VAW/DV) in the EU-27. The primary goal is to develop a harmonised set of indicators for classifying and measuring the availability and use of these support services, contributing to the standardisation of administrative data collection and supporting the implementation and monitoring of the relevant provisions in both the Directive and the Istanbul Convention.
The project also involves assessing how various support services operate as part of an integrated support system and analysing specific barriers and challenges faced by vulnerable groups of women and children in accessing these services, using an intersectional approach.
The procedure type is an open procedure, with an estimated total value of 230,000 EUR. The contract duration is a maximum of 12 months, and the award method is based on the best price-quality ratio. The TED publication date is 24/06/2025, and the deadline for receipt of tenders is 12/08/2025 at 14:00 Europe/Vilnius. The contracting authority is not bound to reply to questions submitted after 04/08/2025 at 04:00 Europe/Vilnius.
Submissions must be sent electronically via the eSubmission system. The tender documents include a letter of invitation, tender specifications, a draft direct service contract, and standard submission forms. A Participant Identification Code (PIC) is mandatory for participation, whether as a sole candidate or as part of a consortium. The eSubmission system supports various file types and has specific requirements for attachment sizes and naming conventions. The system also supports all 24 official EU languages and uses encryption to ensure the integrity and confidentiality of the information.
Funding Type: Procurement. The opportunity is described as a "Call for tenders" and involves a "Direct Service Contract," indicating that it is a procurement process where the selected applicant will be contracted to provide specific services.
Consortium Requirement: The FAQ section mentions that a PIC is mandatory to participate as a sole candidate/tenderer or as a member of a group (consortium), indicating that both single applicants and consortia are eligible.
Beneficiary Scope (Geographic Eligibility): The project aims to develop a harmonised set of indicators for classifying and measuring the availability and use of support services in the EU-27, indicating that the geographic scope is the EU-27 member states.
Target Sector: The primary target sector is research and development services and related consultancy services, as indicated by the CPV code 73000000. More specifically, the project focuses on mapping support services for victims of violence against women and domestic violence (VAW/DV). This involves gender equality, social services, and the implementation and monitoring of the Directive and the Istanbul Convention.
Mentioned Countries: The opportunity explicitly mentions the EU-27, which refers to the 27 member states of the European Union.
Project Stage: The project stage appears to be focused on research, development, and validation. The goal is to develop a harmonised set of indicators, assess support services, and analyse barriers, suggesting a need for research and methodological development.
Funding Amount: The estimated total value of the tender is 230,000 EUR.
Application Type: Open call. The opportunity is described as an "Open procedure," indicating that it is an open call for tenders.
Nature of Support: Beneficiaries will receive a service contract in exchange for providing research and consultancy services. This implies a monetary compensation for services rendered, rather than non-monetary services.
Application Stages: The number of application stages is not explicitly stated, but it can be inferred that there are multiple stages. The process includes submitting a tender, evaluation based on the best price-quality ratio, and potential selection for a direct service contract. The exact number of stages would be detailed in the tender specifications.
Success Rates: The success rate is not mentioned in the provided text.
Co-funding Requirement: The text does not explicitly mention a co-funding requirement.
Summary:
This opportunity is a call for tenders (EIGE/VNO/2025/OP/0003) issued by the European Institute for Gender Equality (EIGE). The project aims to map support services for victims of violence against women and domestic violence (VAW/DV) in the EU-27. The primary goal is to develop a harmonised set of indicators for classifying and measuring the availability and use of these support services, contributing to the standardisation of administrative data collection and supporting the implementation and monitoring of the relevant provisions in both the Directive and the Istanbul Convention.
The project also involves assessing how various support services operate as part of an integrated support system and analysing specific barriers and challenges faced by vulnerable groups of women and children in accessing these services, using an intersectional approach.
The procedure type is an open procedure, with an estimated total value of 230,000 EUR. The contract duration is a maximum of 12 months, and the award method is based on the best price-quality ratio. The TED publication date is 24/06/2025, and the deadline for receipt of tenders is 12/08/2025 at 14:00 Europe/Vilnius. The contracting authority is not bound to reply to questions submitted after 04/08/2025 at 04:00 Europe/Vilnius.
Submissions must be sent electronically via the eSubmission system. The tender documents include a letter of invitation, tender specifications, a draft direct service contract, and standard submission forms. A Participant Identification Code (PIC) is mandatory for participation, whether as a sole candidate or as part of a consortium. The eSubmission system supports various file types and has specific requirements for attachment sizes and naming conventions. The system also supports all 24 official EU languages and uses encryption to ensure the integrity and confidentiality of the information.
Short Summary
- Impact
- The project aims to develop harmonised indicators for support services for victims of violence against women and domestic violence in the EU-27.
- Applicant
- Skills in research, data analysis, and consultancy services are needed to execute the project.
- Developments
- Funding will support the mapping of support services for victims of violence against women and domestic violence in the EU-27.
- Applicant Type
- Open to economic operators capable of providing specialized research and consulting services, including research institutes, consulting firms, and specialized NGOs.
- Consortium Requirement
- The funding is designed for a single applicant, with no consortium requirement specified.
- Funding Amount
- €230,000 for the project.
- Countries
- The funding is relevant for all 27 EU member states as the project focuses on the EU-27.
- Industry
- The funding targets the social services sector, specifically gender equality and support services for victims of violence.