Maintenance and development of the Dynamic Search Aggregator II (including code correction, evolutive maintenance, IT Helpdesk, upgrades and cloud ser...

This is a procurement opportunity issued by the European Maritime Safety Agency (EMSA) for the maintenance and development of the Dynamic Search Aggregator II system. The procurement reference is EMSA/2025/OP/0012, and it is structured as a framework contract with a total estimated value of €600,000. The project will span a maximum of 48 months, with an initial period of 24 months renewable up to two times. The tender is focused on various IT services, including code correction, evolutive maintenance, IT helpdesk support, system upgrades, and cloud service management. The application process is an open procedure, requiring electronic submissions. The deadline for receiving tenders is September 30, 2025, at 16:00 local time. Tenderers must register for a Personal Identification Code (PIC) to participate in the bidding process. The evaluation criteria will weigh 70% on quality and 30% on price, highlighting the emphasis on technical competence and service quality. Eligible applicants are primarily large enterprises or specialized IT service providers capable of delivering complex IT solutions. The tender is classified under the CPV code 72000000, which covers IT services related to consulting, software development, internet services, and support. The contract is not geared towards small and medium enterprises (SMEs), as indicated by the "smeSuitableIndicator" being false. No geographic restrictions are explicitly mentioned; however, given the nature of EU-funded procurement, participation is likely limited to entities registered within the EU and possibly the EEA. The scope of work indicates that this is a continuation of an operational project rather than new development. The submission procedure is streamlined and requires adherence to specific technical requirements for document submission, including file naming conventions and size limits. The contract does not have co-funding requirements, as beneficiaries will receive payments for the services rendered throughout the contract period. The project aims to ensure the effective maintenance and continuous improvement of an existing, vital maritime information system, making it an attractive opportunity for qualified IT service providers seeking long-term government contracts within the EU framework.

This is an invitation to tender, reference EMSA/2025/OP/0012, published on 08/08/2025 by the European Maritime Safety Agency (EMSA). The TED reference is 151/2025 520156-2025. The procedure is an open procedure, and submissions must be electronic. The call is currently open for submission.

The objective of the procurement is to award a Framework Contract (ICT), implemented by Specific Contracts, for the Maintenance and development of the Dynamic Search Aggregator II, including code correction, evolutive maintenance, IT Helpdesk, upgrades and cloud service and infrastructure usage.

The estimated total value of the contract is €600,000. The nature of the contract is for services, and the maximum contract duration is 48 months. The award method is best price-quality ratio. It will be a framework agreement without reopening of competition.

Key milestones include:

TED publication date:08/08/2025

Date and time of public opening:02/10/2025 10:00 Europe/Lisbon

Deadline for receipt of tenders:30/09/2025 16:00 Europe/Lisbon

Deadline for questions:Contracting authority is not bound to reply to questions submitted after 22/09/2025 07:00 Europe/Lisbon

The main classification (CPV) is 72000000 - IT services:consulting, software development, Internet and support.

The following documents are available for download:

1. Invitation to tender Invitation letter, published on 08/08/2025, Version 1, No translations available

2. Tender Specifications, published on 08/08/2025, Version 1, No translations available

3. ENTS - Appendix II - Letter of commitment performance guarantee, Tender specifications - adm. part, published on 08/08/2025, Version 1, No translations available

4. ENAppendix TS.01 DSA Technical Design Specification, Technical specifications, published on 08/08/2025, Version 1, No translations available

5. ENAppendix TS.02 DSA Interface Control Document, Technical specifications, published on 08/08/2025, Version 1, No translations available

6. ENAppendix TS.03 DSA II Request for Change Scenario for Evaluation, Technical specifications, published on 08/08/2025, Version 1, No translations available

7. ENAnnex I to Appendix TS.03 - EODC Interface Control Document for DSA evaluation scenario, Technical specifications, published on 08/08/2025, Version 1, No translations available

8. ENAppendix TS.04 SEG DSA MFE Design and Architecture, Technical specifications, published on 08/08/2025, Version 1, No translations available

9. ENAppendix TS.05 Project Delivery Requirements, Technical specifications, published on 08/08/2025, Version 1, No translations available

10. ENAppendix TS.06 Working Procedures and Service Requirements, Technical specifications, published on 08/08/2025, Version 1, No translations available

Submissions must be sent exclusively at the address for submission given. The submission method is electronic.

There are some frequently asked questions (FAQ) available:

How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Please make sure you use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, try the following steps: 1. Clear the cache and cookies on the Internet brows...Published on 13/02/2025 21:52

Which Internet browsers does eSubmission support? Please use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. You can access this link...Published on 13/02/2025 21:52

Is it possible to view the details of the submission after the deadline? The content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the u...Published on 13/02/2025 21:50

Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Depending on the type or step of procedure, you can find the submissions in one of these sections: ·In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to ...Published on 17/10/2024 21:40

Which size should attachments have? For attaching files to your tender submission, eSubmission accepts files that are less than 50 MB in size. Any larger sizes will not be accepted by the system. For the latest informa...Published on 17/10/2024 21:36

How should I name attachments in eSubmision? In eSubmission, you must name the attachments for your tender draft following the System Requirements. With regards to all attachment names, please see the following conditions: The ...Published on 03/10/2024 17:39

Can I submit a video in eSbmission? Which formats are supported? You can check the System Requirements of eSubmission: Published on 03/10/2024 17:37

I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action” ...Published on 03/10/2024 17:37

Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC i...Published on 03/10/2024 17:36

I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? When uploading a file in eSubmission, you must first make sure it follows the technical requirements of the system, which are as shown below. A)For procurement procedures: B)For req...Published on 03/10/2024 17:36

How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is200 files. You are able to check the eSubmission System Requirements in the documentation by clicking...Published on 03/10/2024 17:35

Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Therefore, if your organisation alread...Published on 23/04/2024 18:14

How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. If your organisation is a bigger...Published on 23/04/2024 17:07

How many languages does the system support? The system is multilingual and supports all 24 official EU languages.Published on 01/04/2024 20:56

Which is the character set encoding in the system? The character set encoding is UTF-8.Published on 23/02/2024 00:58

Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism.Published on 23/02/2024 00:57

Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. M...Published on 22/02/2024 00:55

Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 22:32

In the submission report, under the name of our entity, "Legal form:UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 23:07

I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing...Published on 03/08/2021 23:05

In summary, this tender is for the maintenance and development of the Dynamic Search Aggregator II (DSA II) system for the European Maritime Safety Agency. The work includes code correction, evolutive maintenance, IT Helpdesk support, upgrades, and cloud service and infrastructure usage. The contract will be a framework agreement with specific contracts issued as needed. The estimated value is €600,000 over a maximum of 48 months. The tendering process is an open procedure, meaning any interested party can submit a tender. The deadline for submitting tenders is September 30, 2025. The award will be based on the best price-quality ratio. Tenderers must submit their proposals electronically and should consult the provided documentation for detailed technical specifications, project delivery requirements, and working procedures. A Participant Identification Code (PIC) is mandatory for participation. The eSubmission system supports multiple languages and encrypts uploaded documents for security.

Eligible Applicant Types:The eligible applicant types are not explicitly stated, but based on the nature of the tender, it is likely open to IT service providers, consulting firms, software development companies, and other organizations capable of providing the required services. This could include SMEs, large enterprises, and potentially research institutions with relevant expertise.

Funding Type:This is a procurement opportunity, specifically a call for tenders. The financial mechanism is a service contract awarded through a framework agreement.

Consortium Requirement:The opportunity does not explicitly state whether a single applicant or a consortium is required. However, the FAQ section mentions that a Personal Identification Code (PIC) is mandatory to participate as a sole candidate/tenderer or as a member of a group (consortium), implying that both single applicants and consortia are eligible.

Beneficiary Scope (Geographic Eligibility):The geographic eligibility is not explicitly mentioned. Given that it is an EU tender, it is highly likely that the eligibility extends to companies and organizations registered in the EU and potentially EEA countries. Further investigation of the tender documents would be needed to confirm specific geographic restrictions or eligibility extensions to other countries.

Target Sector:The target sector is ICT (Information and Communication Technology), specifically IT services, consulting, software development, Internet and support. The tender focuses on the maintenance and development of a Dynamic Search Aggregator.

Mentioned Countries:No specific countries are mentioned. The contracting authority is the European Maritime Safety Agency (EMSA), suggesting the opportunity is relevant to the EU.

Project Stage:The project is in the maintenance and development phase. The tender is for the upkeep, improvement, and support of an existing system, the Dynamic Search Aggregator II. This includes code correction, evolutive maintenance, IT Helpdesk, upgrades, and cloud service and infrastructure usage.

Funding Amount:The estimated total value of the framework contract is €600,000.

Application Type:The application type is an open call for tenders.

Nature of Support:The beneficiaries will receive money in exchange for providing IT services, consulting, software development, Internet and support.

Application Stages:The number of application stages is not explicitly stated, but it is likely a multi-stage process involving submission of a tender, evaluation, and potential negotiation before the award of the framework contract.

Success Rates:The success rates are not mentioned in the provided text.

Co-funding Requirement:The text does not explicitly state whether co-funding is required.

Summary:

This is a call for tenders issued by the European Maritime Safety Agency (EMSA) for the maintenance and development of the Dynamic Search Aggregator II (DSA II). The objective is to award a framework contract to an IT service provider or a consortium of providers who can offer code correction, evolutive maintenance, IT Helpdesk services, upgrades, and cloud service and infrastructure usage. The estimated total value of the contract is €600,000, and the maximum contract duration is 48 months. The procedure type is an open procedure, meaning any interested and qualified party can submit a tender. The submission method is electronic, and the deadline for receipt of tenders is September 30, 2025. Tenderers must register for a Personal Identification Code (PIC) to participate, and submissions must adhere to specific technical requirements, including file size limits and naming conventions. The award method is based on the best price-quality ratio. The tender documents, including the invitation letter, tender specifications, and technical specifications, are available for download. The opportunity targets the ICT sector, specifically IT services, consulting, software development, and support.