F-SE-25-T06 - Web application hosting services

The European Union Agency for Fundamental Rights (FRA) has issued a public procurement contract tender for web application hosting services under the reference F-SE-25-T06. This tender was published on December 23, 2025, with a submission deadline set for February 6, 2026, at 17:00 CET. The estimated total budget allocated for this framework contract is €235,000, covering a service period of 48 months.

The tender specifically seeks bidders for dedicated web application hosting services, including support for various critical databases and applications such as the Criminal Detention database and the Anti-Muslim Hatred database, as well as learning management systems and survey platforms. The FRA emphasizes the need for high-quality service delivery and the use of virtualization technology for resource optimization.

This is classified as an open procedure, allowing any eligible economic operator, including large enterprises, to submit tenders. However, it explicitly states that the opportunity is not suitable for small and medium-sized enterprises (SMEs), implying that specific technical infrastructure and operational capacity are required that may exceed average SME capabilities. The nature of the procurement contract signifies monetary compensation for the services delivered, contrasting with traditional grants that may support project development.

The proposal evaluation is based on a quality-price ratio, where 60% of the assessment focuses on quality and 40% on cost. Interested candidates must submit their tenders electronically through the EU Funding and Tenders Portal, and all submissions must adhere to specific technical requirements regarding file size and format.

Key milestones in the tender process include the public opening of bids scheduled for February 9, 2026, at 11:00 CET. Detailed tender documents, including technical specifications, frameworks, and standard submission forms, are available for download.

In conclusion, this tender presents an opportunity for qualified contractors to engage in a significant EU framework contract aimed at ensuring the FRA has robust and reliable web application hosting services to support its various projects and operations.

This is a call for tenders with procedure identifier FRA/2025/OP/0005. The call is open for submission and the submission method is electronic. The TED reference is 247/2025 856058-2025.

The title of the call is F-SE-25-T06 Web application hosting services.

The description indicates that this framework contract is needed to cover web hosting services for the FRA website and public web applications, such as EFRIS, Criminal Detention database, Anti-Muslim Hatred database, LimeSurvey, Moodle etc. The services requested by FRA relate to the hosting of web applications including provision of back-ups and access logs. The Agency’s current policy is to outsource internet-based web applications to ensure the highest quality of services to its stakeholders. Dedicated hosting services are requested and virtualization technology should be used to optimize the use of the physical resources.

The procedure type is an open procedure. The estimated total value is 235000 EUR. The TED publication date is 23/12/2025. The lead contracting authority is the European Union Agency for Fundamental Rights. The main classification CPV code is 72411000 Internet service providers ISP. The nature of the contract is for services. The maximum contract duration is 48 months. The award method is best price-quality ratio. It is a framework agreement without reopening of competition.

Key milestones include the TED publication date of 23/12/2025, the date and time of public opening on 09/02/2026 at 11:00 Europe/Vienna time, and the deadline for receipt of tenders on 06/02/2026 at 17:00 Europe/Vienna time. The contracting authority is not bound to reply to questions submitted after 29/01/2026 07:00 Europe/Vienna time.

The following documents are available for download:
ENInvitation-to-tender-e-submission-open-2024-recast -en F-SE-25-T06Invitation letterPublished on 23/12/2025Version 1 No translations available
ENAnnex A Part 1 - tender-specifications-open-2025-en F-SE-25-T06Invitation letterPublished on 23/12/2025Version 1 No translations available
ENAnnex A Part 2 - Technical specifications web hosting F-SE-25-T06Invitation letterPublished on 23/12/2025Version 1 No translations available
ENAnnex B draft Framework Service Contract Web hosting F-SE-25-T06Invitation letterPublished on 23/12/2025Version 1 No translations available
ENAnnex C - Standard Submission Form F-SE-25-T06Invitation letterPublished on 23/12/2025Version 1 No translations available
ENAnnex C Form 11 - Financial offer form F-SE-25-T06 lockedInvitation letterPublished on 23/12/2025Version 1 No translations available
ENF-SE-25-T06 Annex C Form 13 - Privacy and security measures of tenderersInvitation letterPublished on 23/12/2025Version 1 No translations available

Submissions must be sent exclusively at the address for submission given below. The submission method is electronic.

Some frequently asked questions (FAQ) are answered:
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Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Depending on the type or step of procedure, you can find the submissions in one of these sections: In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to.
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Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question.
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In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit.
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing.

In summary, the European Union Agency for Fundamental Rights (FRA) is seeking a contractor to provide web application hosting services for its website and various public web applications. This is an open call for tenders, meaning any eligible organization can apply. The contract will be awarded based on the best price-quality ratio. The estimated value of the contract is 235,000 EUR, and it has a maximum duration of 48 months. The deadline for submitting tenders is February 6, 2026. Tenderers must submit their proposals electronically and adhere to specific technical requirements for file sizes and formats. A Personal Identification Code (PIC) is mandatory for participation. The eSubmission system supports all 24 official EU languages and uses encryption to ensure data integrity and confidentiality.

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but given that it is an open procedure tender for web hosting services, it is likely open to any economic operator (companies, firms, enterprises) capable of providing the requested services. This could include SMEs, large enterprises, and potentially research institutes or other organizations with relevant expertise.

Funding Type: Procurement. This is a call for tenders, indicating a procurement process where the contracting authority (European Union Agency for Fundamental Rights) is seeking to purchase services.

Consortium Requirement: The opportunity is open to both single applicants and consortia. The FAQ mentions that a Personal Identification Code (PIC) is mandatory to participate as a sole candidate/tenderer or as a member of a group (consortium).

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated, but as it is an EU tender, it is likely open to entities established in the EU and potentially also to entities from countries with which the EU has specific agreements.

Target Sector: ICT, specifically web hosting services. The tender is for web application hosting services, which falls under the broader ICT sector.

Mentioned Countries: No specific countries are mentioned. The European Union is mentioned as the lead contracting authority's location.

Project Stage: Commercialization. The tender is for operational web hosting services, implying that the services are already developed and ready for deployment.

Funding Amount: The estimated total value of the framework contract is 235,000 EUR.

Application Type: Open call. The procedure type is explicitly stated as an open procedure.

Nature of Support: Non-monetary services. The selected tenderer will receive a service contract to provide web hosting services in exchange for payment.

Application Stages: The number of application stages is not explicitly stated, but it is likely a multi-stage process involving submission of a tender, evaluation of the tender, and contract award.

Success Rates: The success rates are not mentioned.

Co-funding Requirement: Co-funding is not required. This is a procurement contract where the contracting authority pays the full contract value to the selected tenderer.

Summary:

This is an invitation to tender (F-SE-25-T06) issued by the European Union Agency for Fundamental Rights (FRA) for web application hosting services. The FRA requires a framework contract to cover web hosting for its website and public web applications, including EFRIS, Criminal Detention database, Anti-Muslim Hatred database, LimeSurvey, and Moodle. The services requested include hosting web applications, providing backups, and managing access logs. The FRA prefers to outsource these services to ensure high quality. The tender specifies dedicated hosting services using virtualization technology. The procedure is an open procedure with an estimated total value of 235,000 EUR. The maximum contract duration is 48 months. The award method is based on the best price-quality ratio. The TED publication date was 23/12/2025, and the deadline for receipt of tenders is 06/02/2026 at 17:00 Europe/Vienna time. Submissions must be sent electronically. The tender documents include an invitation letter, tender specifications, technical specifications for web hosting, a draft framework service contract, a standard submission form, a financial offer form, and a form on privacy and security measures. The eSubmission system supports various file types and has specific requirements for file naming and size (less than 50 MB per file, up to 200 files per submission). A Personal Identification Code (PIC) is mandatory for participation. The system supports all 24 official EU languages and uses encryption to ensure data integrity and confidentiality.