EMSA Housing/Hosting Services for a Business Continuity Datacentre

The European Maritime Safety Agency (EMSA) is launching a call for tenders identified as EMSA/2025/OP/0021 for housing and hosting services necessary for a business continuity datacentre. This call is a public procurement opportunity aimed at establishing a framework service contract for comprehensive ICT infrastructure and hosting services to support EMSA's operational continuity over the next six years.

Eligible applicants for this procurement are primarily large enterprises and specialized service providers since the opportunity is marked as unsuitable for small and medium-sized enterprises (SMEs). The nature of the contract is a procurement contract rather than a grant or co-funding opportunity, which means that the successful tenderers will be paid for the services they provide under this framework agreement.

The estimated total value of the contract is €1,000,000, although this could increase with additional service orders over the six-year duration. The procurement is conducted under EU public procurement rules, following an open call procedure. Applications must be submitted electronically through the EU's Funding and Tenders Portal, and a Personal Identification Code (PIC) is required for participation, whether as a sole entity or as part of a consortium.

The tender specifically targets the information and communication technology sector, with classification codes indicating that it encompasses various hosting services, including data backup and full-scale datacentre operations. Critical service areas outlined include support for move operations, power management, cooling, network infrastructure, and remote hands technical support, which are essential for relocating and operating the datacentre.

One notable aspect is that there is a single-stage application process with a submission deadline set for October 8, 2025, at 16:00 Europe/Lisbon, followed by the public tender opening on October 10, 2025. The evaluation of submitted tenders will weigh both the quality of service and pricing, with criteria favoring a best price-quality ratio.

Overall, this procurement reflects EMSA's commitment to ensuring resilient operational capabilities through professional datacentre services, facilitating the transition to advanced hosting infrastructure within the framework contract, which does not involve reopening competition but allows flexibility in service orders during its duration.

The European Maritime Safety Agency (EMSA) is launching a call for tenders, EMSA/2025/OP/0021, for housing/hosting services for a business continuity datacentre. This is an open procedure with electronic submission. The Framework Contract (FWC) will establish an acquisition channel for all ICT Infrastructure equipment and services to procure hosting services for the EMSA Business continuity facility for the next six years. The services procured are all-inclusive, encompassing the move, power, cooling, network, and remote hands services necessary to relocate and operate the EMSA Business continuity facility. The estimated total value of the tender is 1,000,000 EUR. The TED publication date is 21/08/2025. The main classification (CPV) code is 72910000, which refers to computer back-up services. The nature of the contract is for services, with a maximum contract duration of 72 months. The award method will be based on the best price-quality ratio. This is a framework agreement without reopening of competition. The date and time of the public opening is 10/10/2025 at 11:00 Europe/Lisbon. The deadline for receipt of tenders is 08/10/2025 at 16:00 Europe/Lisbon. The contracting authority is not bound to reply to questions submitted after 30/09/2025 at 07:00 Europe/Lisbon.

The following documents are available for download:
ENB.02 Tender Specifications: Tender specifications, published on 21/08/2025, Version 1, no translations available.
ENAppendix B - Price Calculation: Financial offer form, published on 21/08/2025, Version 1, no translations available.
ENB.01 Invitation to tender: Invitation to tender (request for offer), published on 21/08/2025, Version 1, no translations available.
ENI.02 Framework Service Contract: Draft contract, published on 21/08/2025, Version 1, no translations available.
ENAnnex III Order Form to Framework Service Contract: Draft contract annex, published on 21/08/2025, Version 1, no translations available.
ENA.01 Tenderer (Candidate) Checklist: Other invitation to tender document, published on 21/08/2025, Version 1, no translations available.

Submissions must be sent exclusively via electronic submission.

Frequently Asked Questions (FAQ):
How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, clear the cache and cookies. Published on 13/02/2025 21:52.
Which Internet browsers does eSubmission support? Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. Published on 13/02/2025 21:52.
Is it possible to view the details of the submission after the deadline? No, the content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Published on 13/02/2025 21:50.
Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Submissions can be found in ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate in restricted calls, and negotiated procedures. Published on 17/10/2024 21:40.
Which size should attachments have? eSubmission accepts files that are less than 50 MB in size. Published on 17/10/2024 21:36.
How should I name attachments in eSubmission? Follow the System Requirements for naming attachments. Published on 03/10/2024 17:39.
Can I submit a video in eSubmission? Which formats are supported? Check the System Requirements of eSubmission. Published on 03/10/2024 17:37.
I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action” column. Published on 03/10/2024 17:37.
Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). Published on 03/10/2024 17:36.
I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? Make sure it follows the technical requirements of the system. Published on 03/10/2024 17:36.
How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is 200 files. Published on 03/10/2024 17:35.
Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Published on 23/04/2024 18:14.
How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. Published on 23/04/2024 17:07.
How many languages does the system support? The system is multilingual and supports all 24 official EU languages. Published on 01/04/2024 20:56.
Which is the character set encoding in the system? The character set encoding is UTF-8. Published on 23/02/2024 00:58.
Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism. Published on 23/02/2024 00:57.
Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. Published on 22/02/2024 00:55.
Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 22:32.
In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 23:07.
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing your submission. Published on 03/08/2021 23:05.

In summary, this tender opportunity is for companies that can provide comprehensive hosting services, including relocation, power, cooling, network infrastructure, and remote support, for EMSA's business continuity datacentre. EMSA aims to establish a six-year framework contract to ensure the reliable operation of its business continuity facility. The tender is evaluated based on the best price-quality ratio, and submissions must be made electronically through the EU's eSubmission portal. A Participant Identification Code (PIC) is mandatory for all tenderers. The deadline for submitting tenders is October 8, 2025.

Eligible Applicant Types: The provided text does not explicitly state the eligible applicant types. However, given that it is a call for tenders for services, it is likely open to companies, firms, and other organizations capable of providing the required services. A Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium).

Funding Type: This is a procurement opportunity, specifically a call for tenders. The nature of the contract is for services. The result of the tender will be a framework agreement, without reopening of competition.

Consortium Requirement: The text mentions that a Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium), so both single applicants and consortia are eligible.

Beneficiary Scope (Geographic Eligibility): The text does not explicitly define geographic eligibility. Given that it is an EU funding opportunity, it is likely open to entities within the EU and potentially the EEA or other associated countries.

Target Sector: The target sector is ICT (Information and Communication Technology) infrastructure and services, specifically computer back-up services. The main classification (CPV) code is 72910000 - Computer back-up services.

Mentioned Countries: No specific countries are mentioned. The lead contracting authority is the European Maritime Safety Agency, suggesting the opportunity is relevant to the EU. Lisbon is mentioned as the timezone for important dates.

Project Stage: The project stage is for the provision of services to support an existing business continuity facility, so it is beyond the research and development stage and is focused on service delivery and operational support.

Funding Amount: The estimated total value of this opportunity is 1,000,000 EUR.

Application Type: The application type is an open call for tenders. The submission method is electronic.

Nature of Support: The beneficiaries will receive service contracts for providing housing/hosting services for a business continuity datacentre.

Application Stages: The number of stages is not explicitly mentioned, but it involves at least one stage of submitting a tender, and then evaluation.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The text does not explicitly state whether co-funding is required.

Summary:

This is a call for tenders issued by the European Maritime Safety Agency (EMSA) for housing and hosting services for a business continuity datacentre. The procedure identifier is EMSA/2025/OP/0021. The tender aims to establish a framework agreement for ICT infrastructure equipment and services to procure hosting services for the EMSA Business continuity facility for the next six years. The services include the move, power, cooling, network, and remote hands services essential to relocate and operate the EMSA Business continuity facility. The estimated total value of the tender is 1,000,000 EUR. The TED publication date is 21/08/2025, and the deadline for receipt of tenders is 08/10/2025 at 16:00 Europe/Lisbon. Submissions must be sent electronically. Tenderers must register for a PIC (Personal Identification Code) to participate, either as a single entity or as part of a consortium. The award method is based on the best price-quality ratio. The maximum contract duration is 72 months. The system supports all 24 official EU languages, and attachments must be less than 50 MB in size, with a maximum of 200 files per submission.