EEA/RES/25/012 - Provision of mental health and wellbeing services to EEA staff members

The European Environment Agency (EEA) intends to establish a framework contract for mental health and wellbeing services for its staff. This procurement opportunity focuses on providing comprehensive support, emphasizing the need to address the complexities of modern work environments and promote overall staff wellbeing. The estimated total value of the contract is 140,000 EUR, and it is set to last for a maximum of 48 months.

Eligible applicants for this opportunity include service providers specializing in mental health, psychological services, and employee wellbeing programs. There are no explicit restrictions on the type of entities that can apply, which may include SMEs, larger companies, or NGOs provided they meet qualification standards. The procurement is characterized as a contract award rather than a grant, meaning that it involves payment for services delivered.

The tender specifies a preference for services to be provided in-person in Copenhagen, Denmark, while online support is also permitted. As such, the primary geographic eligibility encompasses the EU and EEA member states, focusing on qualified service providers who can operate in the Copenhagen area.

The services required under the contract include individual psycho-sociological support, mediation facilitation, swift crisis intervention, follow-up assessments based on medical exams, and the potential for online platforms promoting self-learning and wellbeing measurement. This indicates a holistic approach to supporting staff mental health by combining immediate and proactive support mechanisms.

The application process is an open call with electronic submissions required, and the deadline for expressions of interest is August 5, 2025. An indicative date for launching the negotiation procedure is set for August 7, 2025. There is no requirement for co-funding from applicants, simplifying the procurement process for service providers.

Overall, the EEA's initiative seeks to enhance staff resilience and promote healthier working environments through specialized mental health support that is operationally prepared to respond to employees' needs effectively.

This is a publication announcing the European Environment Agency's (EEA) intention to publish a future negotiated low or middle value procedure. It is not a call for tenders. The procedure identifier is EEA/2025/MVP/0037-EXA.

The description of the planned call for tenders is as follows: The EEA management recognizes the increasing complexity of work and the continuous change in working lives of its staff. The EEA is committed to foster staff wellbeing, which is based on the dynamic concept of wellbeing at work, covering a more rounded approach from social wellbeing to physical, mental health and wellbeing at all levels of the organization (individual, unit/department, management and organizational level). The objective is to provide staff members with timely and easy access to psycho-sociological support, to promote personal growth and development and to make healthier lifestyle choices with a goal to maintain and build a resilient workforce.

The EEA envisages awarding a framework contract to a service provider for the provision of mental health and wellbeing services covering the following aspects:
Individual access for staff members or their direct family members to anonymous psycho-sociological support either online or in-person within the Copenhagen area. Some of the areas of support may be related to work and career, mental health, physical issues, family/relationship issues.
The facilitation of a mediation process at the EEA premises or online, if and when conflicting parties are willing to engage in a mediation process.
Crisis support within 24 hours.
Follow-up on annual medical examination on concerning stress levels via referral by the EEA medical advisor.
Possible access to an online content platform related to self-learning tools, articles, webinars related to mental health and wellbeing.
Possible access to an optional online survey to measure the personal wellbeing based on self-test.
Real-time reporting dashboard for human resources to monitor and analyze uptake at organizational level and track budget consumption.

The procedure type is a planned negotiated procedure for a middle/low value contract. The estimated total value is 140000 EUR. The lead contracting authority is the European Environment Agency (EEA). The main classification (CPV) code is 85100000, which refers to health services. The nature of the contract is for services. The maximum contract duration is 48 months. The framework agreement is a framework agreement without reopening of competition.

The start date for expression of interest is 2025-07-02 Europe/Brussels. The deadline for expression of interest is 05/08/2025 04:59 Europe/Copenhagen. The indicative date of launch of the negotiated procedure is 2025-08-07 Europe/Copenhagen.

Submissions must be sent exclusively at the address for submission given below. The method of expression of interest is electronic. The address for expression of interest is "Express interest".

A frequently asked question is: Where can I find the procurement documents for calls for tenders with ‘ExA' in the reference? The answer is: References that feature an ‘ExA’ are not calls for tenders. They are a publication announcing the contracting authority’s intent to launch in the future a low or middle negotiated procedure. This was published on 03/10/2024 16:32.

In summary, the European Environment Agency (EEA) plans to launch a negotiated procedure for a low or middle value contract to provide mental health and wellbeing services to its staff. The goal is to award a framework contract to a service provider who can offer psycho-sociological support, mediation services, crisis support, follow-up medical examinations, access to online content and surveys, and a real-time reporting dashboard for HR. The estimated value of the contract is 140,000 EUR, and it will last for a maximum of 48 months. The expression of interest period begins on July 2, 2025, and ends on August 5, 2025. The actual call for tenders has not yet been launched, and this publication serves as an announcement of the EEA's intention to do so.

Eligible Applicant Types: The opportunity is open to a service provider. The specific type of service provider (e.g., SME, large enterprise, NGO) is not explicitly stated, but the description suggests organizations with experience in providing mental health and wellbeing services.

Funding Type: This is a procurement opportunity, specifically a framework contract for services.

Consortium Requirement: The opportunity appears to be geared towards a single applicant, as it mentions awarding a framework contract to "a service provider." However, it does not explicitly exclude consortia.

Beneficiary Scope (Geographic Eligibility): While not explicitly stated, the opportunity mentions services being provided "within the Copenhagen area," suggesting a preference for or requirement of having a presence or ability to operate in that region. The European Environment Agency (EEA) is the lead contracting authority, implying that service providers from EEA member countries are likely eligible.

Target Sector: The target sector is health, specifically mental health and wellbeing services. This includes psycho-sociological support, mediation, crisis support, and potentially online platforms and surveys related to mental health.

Mentioned Countries: Denmark (specifically Copenhagen) is mentioned as the location where some services will be provided.

Project Stage: The project is at the service provision stage. The EEA is looking for a provider to deliver ongoing mental health and wellbeing services to its staff.

Funding Amount: The estimated total value of the contract is 140,000 EUR. This suggests the opportunity falls into the under €200k range.

Application Type: The application type is a planned negotiated procedure for a middle/low value contract. It involves an expression of interest followed by a negotiated procedure.

Nature of Support: The beneficiaries, EEA staff members and their direct family members, will receive non-monetary services in the form of mental health and wellbeing support. The service provider will receive money in exchange for the services.

Application Stages: The application process involves at least two stages: an expression of interest and a subsequent negotiated procedure.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: Co-funding is not mentioned, so it is likely not required.

Summary:

This opportunity is a planned procurement by the European Environment Agency (EEA) to establish a framework contract with a service provider for mental health and wellbeing services for EEA staff members and their direct family members. The EEA recognizes the increasing complexity of work and the need to support staff wellbeing. The services to be provided include individual psycho-sociological support (online or in-person in the Copenhagen area), mediation, crisis support, follow-up on medical examinations, and potentially access to an online content platform and wellbeing survey. The estimated total value of the contract is 140,000 EUR, and the maximum contract duration is 48 months. The procedure type is a planned negotiated procedure for a middle/low value contract. The start date for expression of interest is 2025-07-02, and the deadline for expression of interest is 2025-08-05. The indicative date of launch of the negotiated procedure is 2025-08-07. Interested service providers must submit an electronic expression of interest. This is not a call for tenders but an announcement of the EEA's intention to publish a future negotiated procedure.