Development and updating of e-learning courses and Provision of expertise in the area of EU labour mobility

The European Labour Authority (ELA) has issued a call for tenders, reference ELA/2025/OP/0007, for the development and updating of e-learning courses and expertise in EU labour mobility. This tender was published on April 18, 2025, and is set under an open procedure. The estimated total value of this tender is 3,920,000 EUR, divided into two lots: Lot 1, for developing and updating e-learning courses, valued at 2,920,000 EUR, and Lot 2, focused on providing expertise in EU labour mobility, valued at 1,000,000 EUR. The maximum duration for assignments is 48 months.

Eligible applicants include private companies specializing in e-learning development, with a focus on experienced contractors familiar with Moodle-compatible platforms and multimedia content. The application process is electronic, with a submission deadline of June 2, 2025, at 16:00 CET. The contracting authority will not accept questions submitted after May 13, 2025.

The project aims to create e-learning modules that enhance understanding of EU labour mobility rules, incorporating various interactive elements like quick guides, infographics, simulations, videos, and quizzes. The targeted audience includes entry-level professionals within and outside ELA. Entities from EU member states and EEA countries are likely eligible, while those from Canada face restrictions due to the Agreement on Government Procurement (GPA). The evaluation criteria include the best price-quality ratio, suitability for professional activity, and economic and technical capability.

Applicants must demonstrate their ability to provide translated content in all 24 official EU languages and meet HTML5 standards for course accessibility on multiple devices. The process possibly involves multiple stages, including the submission of technical and financial offers and evaluations. There is no co-funding requirement, as contractors will be compensated directly for services rendered.

Overall, this tender reflects ELA's commitment to enhancing training and capacity-building through the development of robust e-learning resources in the context of EU labour mobility.

This is an invitation to tender, reference ELA/2025/OP/0007, published on 18/04/2025 by the European Labour Authority (ELA). The procedure type is an open procedure. The estimated total value is 3,920,000 EUR. The tender is for the development and updating of e-learning courses and the provision of expertise in the area of EU labour mobility.

The submission method is electronic, and the deadline for receipt of tenders is 02/06/2025 at 16:00 Europe/Bratislava. The contracting authority is not bound to reply to questions submitted after 13/05/2025 05:00 Europe/Bratislava.

The tender is divided into two lots:

Lot 1: Development and updating of e-learning courses. The estimated value is 2,920,000 EUR. The maximum contract duration is 48 months. The award method is the best price-quality ratio. The selection criteria include suitability to pursue the professional activity, economic and financial standing, and technical and professional ability.

Lot 2: Provision of expertise in the area of EU labour mobility. The estimated value is 1,000,000 EUR. The maximum contract duration is 48 months. The award method is the best price-quality ratio. The selection criteria include suitability to pursue the professional activity, economic and financial standing, and technical and professional ability.

The main classification (CPV) for both lots is 80420000 - E-learning services.

The available documents include: Invitation to tender (invitation letter), Tender specifications, Financial tender form Lot 2, Declaration on Honour on exclusion and selection criteria, Draft contract for eLearning lot2, Draft contract for eLearning lot1, Technical tender model Scenarios Lot 2, Technical tender model Scenarios Lot 1, and Financial tender form Lot 1.

Submissions must be sent exclusively at the address for submission given electronically.

Some frequently asked questions (FAQ) and their answers are:

65603: The intended target audience under ACTIVITY TYPE is indicated as entry level professionals working in the field which is not limited to ELA staff only but to any entry level professional.

65440: For the purpose of the submission, the project can be considered to mean the specific assignment related directly to the production of the demo course.

65439: The page limitation refers to the text of tenderer’s submission only. It does not include the description provided Annex 7.1. As regards (c) the tenderer should only put a heading.

65438: A timetable of a sample project is not required. An overall plan is sufficient.

65436: The 30% share refers to any other element apart from the ones indicated in the 10, 20 and 40% which may include text infographics and any other creative element that the prospective contractor may deem appropriate.

65435: The specifics of each deliverable shall be agreed to on a case-by-case basis. However, the prospective contractor must possess the human and technical resources to provide translated narration in video.

65290: This requirement applies only from the moment that the contract is awarded. Learning technicalities refer to the learning method identified by the contractor.

65259: For decentralised agencies such as ELA, the Agreement on Government Procurement (GPA) does not apply. Therefore, Ukraine, as a member of GPA, has no access to our call for tenders.

65216: We confirm that the tender should be structured according to the award criteria. The four tasks listed in the tender specifications are intended to describe which tasks are expected to be carried out by the contractor.

65214: Economic and financial capacity is proved as a whole, i.e. by a consolidated assessment of the combined capacities of all involved entities. Therefore, it is sufficient to provide the documents only for the entity on whose capacities the tenderer relies.

65213: Please refer to Q&A 64930 No need to provide evidence for Economic and financial capacity – F1 criterion unless you rely on capacities to fulfil this specific selection criterion.

65211: There is not such an eligibility criterion in our call, therefore, there is no need for the self- assessment.

65210: Yes, your understanding is correct, 7(a), 7(b) and 7(c) under Selection criteria are not applicable as meeting the criteria is on the basis of a consolidated assessment. Only the sole tenderer/lead tenderer needs to fill in the declaration on honour.

65103: The translation time is included in the 6 week timeframe. This is an indicative timeframe. Each deliverable will be agreed to on a case-by-case basis.

65100: Yes, your understanding is correct. Further details on situations when the Annex 5.2 is to be used, can be found in Section 2.4.3 of the Tender specifications.

65099: Only one project manager is envisaged in the tender specifications. The prospective contractor could introduce additional personnel for a specific project albeit not in the role of project manager.

65095: The commitment letter referred to in criterion T2 differs from the commitment letter referred to in Annex 5.1. This commitment letter is intended to corroborate the bidders’ availability.

65023: Please follow the instructions in Quick guide for eSubmission tool, page 11, stating: “if the composition of the consortium is different per lot, you will need to make a separate submission for each lot”.

65022: This requirement is intended to indicate that the course content must be accessible and functional on all standard devices (desktop, tablet, smartphone).

65020: The prospective contractor is required to provide 49 experts. However, the tenderer must submit only 10 CVs and letters of commitment from the key expert profiles (one for each domain).

64931: Please refer to Section 3.1 Exclusion criteria, p. 30 of the Tender specifications: the evidence does not have to provided with the tender, however, you are invited to prepare the documents in advance.

64930: The specifics of each deliverable shall be agreed to on a case-by-case basis. However, the prospective contractor must possess the human and technical resources to provide translated videos and/or subtitles in all 24 official EU languages.

64905: We confirm that this is the correct procedure.

64903: The tenderers are permitted to justify their own estimate of the course duration. The tenderers shall not incur in penalties if the duration of the course slightly differs.

64901: If the delivered courses adhere to the same HTML5 standards used by standard authoring tools (such as Articulate Storyline, Rise) and all modules can be easily editable by ELA or by any other external contractor, then the requirement is met.

64894: 1.) The videos in the courses already available were generated using text-to-speech software 2.) The specifics of each course shall be agreed to on a case-by-case basis. High-quality videos are expected.

64893: The ELA visual identity is not a requirement for the demo course. This will be provided only to the prospective contractor.

64892: The cost of translations and proofreading is to be included in the overall budget of the framework contract.

64887: We confirm that the tenderer may submit the supporting documents (and the tender) in any of the 24 official EU languages.

64885: The specifics of each course shall be agreed to on a case-by-case basis. Both options should be considered.

64884: Yes, artificial voice-overs are acceptable.

64882: We confirm that the tenderer should convert the text provided in Annex 7.1 into learning material, thus the tenderer is allowed to revise and reorganise the content.

64834: The tenderer should submit only the ZIP file containing the SCORM package which contains the e-learning course. The tenderer should convert the text provided in Annex 7.1 into learning material, thus the tenderer is allowed to revise and reorganise the content.

64785: 1a) Please refer to Q&A 64150 and 64392. 1b) The prospective contractor shall not perform any activity from the Authority’s premises. 2. The reference to ELA staff invoicing is not applicable.

64780: We are extending the deadline to submit the questions until 23 May 2025.

64633: The courses on EU labour mobility will be accessible to anyone interested in expanding their knowledge on the subject. This may include civil servants, representatives of social partners, employers, employees, students, and any other interested individuals.

64632: The script in Annex 7.1 related to Freedom of Movement should be used for the demo course. Lot 1 contractor will be responsible also for converting the script (such as the one provided) into other languages.

64630: The prospective bidder must include this information with the bid. The statement emphasizes the importance of having a well-structured and detailed plan for the development of a hypothetical project.

64629: It is not mandatory to include all elements. The demo is intended to showcase the capabilities of the prospective bidder.

64627: The only accessibility features required are subtitles. If there is a sound with the still images it still requires subtitles.

64626: This requirement applies only from the moment that the contract is awarded. Learning technicalities refer to the learning method identified by the contractor.

64624: The content will be provided in full upon the commencement of the project. Moreover, ELA will provide communication with the content matter expert in order to collaborate on the final version of the script.

64623: Indeed the 24 languages includes English as well. Therefore, we have English and another 23 languages.

64621: A Gannt chart can be included as an appendix.

64620: The courses available on the ELA e-learning platform were created with Articulate 360. The prospective bidder must be familiar with this and similar software on the market and be in a position to propose the best solution for ELA.

64619: As a matter of clarification please note that such possibilities may not be required for each and every course. The prospective bidder should be able to provide these solutions when requested by ELA.

64618: ELA did not designate a preferred solution for this task. Based on our experience in developing e-learning courses, existing software solutions maintain various versions of the same course.

64617: We confirm that this requirement applies only from the moment that the contract is awarded. This provision requires that prospective contractors not only submit a project proposal that is innovative and effective but also demonstrate their ability to implement the proposed learning technicalities.

64616: This means that the contractor should account for potential future technological advancements. The contractor must possess the necessary skills, in terms of resources and infrastructure, to adapt the courses to ensure they are compatible with new technologies.

64571: As regards the part 1 of your question, please note that a natural or legal person established in Canada, as a member of the Agreement on Government Procurement (GPA), has no access to our call for tenders.

The European Labour Authority (ELA) is seeking tenders for two lots: one for developing and updating e-learning courses and another for providing expertise in EU labour mobility. The first lot involves creating one-hour e-learning modules compatible with the Moodle platform, including elements like quick guides, infographics, videos, and quizzes. The second lot focuses on supplementing ELA's internal expertise with a network of national and key experts in EU labour mobility. The total estimated value for both lots is 3,920,000 EUR, with a maximum contract duration of 48 months. The tender process is an open procedure, and submissions must be electronic. The deadline for submitting tenders is June 2, 2025. Interested parties should carefully review the tender specifications and related documents, and note that the contracting authority will not answer questions submitted after May 13, 2025.

Eligible Applicant Types: The opportunity is open to contractors. The specific types of eligible applicants are not explicitly stated but can be inferred to include organizations or entities capable of providing e-learning services and expertise in EU labour mobility. This likely encompasses companies, firms, and potentially research institutions with relevant capabilities.

Funding Type: The funding type is procurement, specifically a service contract. The European Labour Authority (ELA) is purchasing services related to e-learning module development and expertise in EU labour mobility.

Consortium Requirement: The opportunity appears to allow for both single applicants and consortia. The documentation mentions instructions for separating administrative information for partners, suggesting that consortia are permissible.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is implied to be within the EU Member States and EEA countries, as the description mentions a network of national experts covering all EU Member States and EEA countries. However, the eligibility of entities from outside these regions is not explicitly excluded but may be subject to certain conditions based on the Agreement on Government Procurement (GPA), as indicated in the Q&A section.

Target Sector: The program targets the education and training sector, specifically focusing on e-learning and capacity building related to EU labour mobility. It also touches upon ICT through the use of the Moodle online platform and HTML5 standards.

Mentioned Countries: Ukraine is explicitly mentioned as a country whose companies or legal entities may face restrictions as subcontractors due to the Agreement on Government Procurement (GPA). The EU Member States and EEA countries are implicitly mentioned as the target regions for expertise in EU labour mobility. Canada is mentioned as a country whose natural or legal persons established there, as a member of the Agreement on Government Procurement (GPA), has no access to the call for tenders.

Project Stage: The project stage is development and updating, focusing on creating new e-learning modules and updating existing content. It also involves creating content for other training purposes and preparing written material for capacity building.

Funding Amount: The estimated total value for both lots is 3,920,000 EUR. Lot 1 has an estimated value of 2,920,000 EUR, while Lot 2 has an estimated value of 1,000,000 EUR.

Application Type: The application type is an open call for tenders, with electronic submissions required.

Nature of Support: Beneficiaries will receive money in exchange for services rendered under a service contract.

Application Stages: The number of application stages is not explicitly stated, but it can be inferred that there are multiple stages involving submission of technical and financial offers, demonstration of suitability, and potentially further evaluations.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The need for co-funding is not mentioned in the provided text.

Summary:

This is a call for tenders issued by the European Labour Authority (ELA) for the development and updating of e-learning courses and the provision of expertise in the area of EU labour mobility. The ELA aims to enhance capacity building activities by purchasing e-learning modules compatible with the Moodle platform. The selected contractor will design and create one-hour e-learning modules, incorporating elements like quick guides, infographics, simulations, videos, and quizzes. The goal is to improve understanding of EU labour mobility rules and related processes.

The tender is divided into two lots: Lot 1 focuses on the development and updating of e-learning courses, while Lot 2 focuses on providing expertise in the area of EU labour mobility. The estimated total value of the tender is 3,920,000 EUR, with Lot 1 valued at 2,920,000 EUR and Lot 2 at 1,000,000 EUR. The maximum contract duration is 48 months.

The procedure is an open call, requiring electronic submissions. Tenderers must demonstrate their suitability, economic and financial standing, and technical and professional ability. The award method is based on the best price-quality ratio. The deadline for submitting tenders is June 2, 2025.

The e-learning courses should adhere to HTML5 standards and be easily editable. The contractor must possess the resources to provide translations into the 24 official EU languages. The target audience includes entry-level professionals and anyone interested in expanding their knowledge of EU labour mobility.

Entities from EU Member States and EEA countries are particularly relevant for Lot 2, which requires a network of national experts. However, entities from outside these regions may also be eligible, subject to certain conditions related to the Agreement on Government Procurement (GPA). Specifically, companies from Canada are excluded from participating in this tender.