Data Center Colocation Services

This summary pertains to a tender opportunity from the European Union Agency for Cybersecurity (ENISA) for Data Center Colocation Services, outlined under the identifier ENISA/2025/OP/0009. The tender is aimed at securing a reliable and secure colocation space for ENISA's critical IT infrastructure. The required services include the provision of a cage with an initial capacity of 2 racks, expandable to 4, located near ENISA's premises. This opportunity encompasses ancillary services such as power supply, cooling systems, power redundancy, network connectivity, and ongoing technical support, ensuring comprehensive protection and continuity for ENISA’s operational infrastructure.

The tender is classified under open procedure, allowing any eligible organization, including large enterprises and potentially SMEs, to submit proposals. However, the nature of the services might favor larger companies with established infrastructure. The estimated contract value is €450,000, and the contract duration is a maximum of 48 months, structured as a framework agreement without reopening competition.

Key dates include the TED publication on September 17, 2025, and the deadline for submitting tenders by October 17, 2025, at 10:00 Europe/Athens time. A Personal Identification Code (PIC) is necessary for participation, which may be acquired through the designated channels.

The tender evaluation will prioritize quality (60%) and price (40%), emphasizing both the technical quality needed for cybersecurity services and the cost-effectiveness of offers. All submissions must be made electronically via the designated eSubmission portal, with detailed instructions and specifications available in the accompanying documentation. The opportunity underscores the importance of operational service delivery rather than research or development stages, highlighting the critical needs of ENISA within the EU cybersecurity landscape.

This is a call for tenders with procedure identifier ENISA/2025/OP/0009, published on 17/09/2025. The call is for Data Center Colocation Services for the European Union Agency for Cybersecurity (ENISA). The submission method is electronic and the call is currently open for submission. The TED reference is 178/2025 606697-2025.

The description of the tender is the provision of secure and reliable colocation space, which includes a cage with initially 2 racks and provision for additional 2, in close proximity to the premises of ENISA, ensuring the safe and uninterrupted hosting of ENISA’s critical IT infrastructure. The purpose extends to the provision of all ancillary services necessary for the proper functioning of the hosted environment, including but not limited to, power supply and management, cooling systems, power redundancy, network connectivity, and ongoing maintenance and technical support. It is required to ensure the 24/7 protection of ENISA’s critical infrastructure and continuity of operations.

The procedure type is an open procedure. The estimated total value is 450000 EUR. The lead contracting authority is the European Union Agency for Cybersecurity (ENISA). The main classification (CPV) code is 72610000 - Computer support services. The nature of the contract is for services. The maximum contract duration is 48 months. The award method is best price-quality ratio. It is a framework agreement without reopening of competition.

Key milestones include:
TED publication date: 17/09/2025
Date and time of public opening: 17/10/2025 13:00 Europe/Athens
Deadline for receipt of tenders: 17/10/2025 10:00 Europe/Athens
Contracting authority is not bound to reply to questions submitted after: 09/10/2025 05:00 Europe/Athens

The following documents are available for download:
ENEN-Invitation to tender ENISA2025OP0009 Data Center Colocation ServicesInvitation letter, published on 17/09/2025, Version 1, No translations available
ENAnnex I Part 1 Administrative specifications ENISA2025OP0009 Collocation ServicesTender specifications - adm. part, published on 17/09/2025, Version 1, No translations available
ENAnnex I Part 2 technical specifications ENISA2025OP0009 Collocation ServicesTechnical specifications, published on 17/09/2025, Version 1, No translations available
EN01. Annex II Draft Service FWC ENISA2025OP0009 1Draft contract, published on 17/09/2025, Version 1, No translations available
EN02. Annex 2. declaration-of-honour-tenders Data Center Colocation ServicesDeclaration on honour (tender), published on 17/09/2025, Version 1, No translations available
EN03. Annex 3. Agreement Power of attorneyOther invitation to tender document, published on 17/09/2025, Version 1, No translations available
EN04. Annex 4. List of identified subcontractors and proportion of subcontractingOther invitation to tender document, published on 17/09/2025, Version 1, No translations available
EN05. Annex 5.1. Commitment letter by an identified subcontractorOther invitation to tender document, published on 17/09/2025, Version 1, No translations available
EN05. Annex 5.2. Commitment letter by an entity on whose capacities is being reliedOther invitation to tender document, published on 17/09/2025, Version 1, No translations available
EN06. Annex 6. Financial Offer F-CSS-25-T19Financial offer form, published on 17/09/2025, Version 1, No translations available

Submissions must be sent exclusively at the address for submission given. The submission method is electronic.

Frequently Asked Questions (FAQ):
How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, clear the cache and cookies. Published on 13/02/2025 21:52
Which Internet browsers does eSubmission support? Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. Published on 13/02/2025 21:52
Is it possible to view the details of the submission after the deadline? The content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the upload. Published on 13/02/2025 21:50
Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Depending on the type or step of procedure, you can find the submissions in one of these sections: In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to. Published on 17/10/2024 21:40
Which size should attachments have? For attaching files to your tender submission, eSubmission accepts files that are less than 50 MB in size. Any larger sizes will not be accepted by the system. Published on 17/10/2024 21:36
How should I name attachments in eSubmision? In eSubmission, you must name the attachments for your tender draft following the System Requirements. With regards to all attachment names, please see the following conditions: The. Published on 03/10/2024 17:39
Can I submit a video in eSbmission? Which formats are supported? You can check the System Requirements of eSubmission. Published on 03/10/2024 17:37
I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action”. Published on 03/10/2024 17:37
Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC i. Published on 03/10/2024 17:36
I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? When uploading a file in eSubmission, you must first make sure it follows the technical requirements of the system, which are as shown below. A)For procurement procedures: B)For req. Published on 03/10/2024 17:36
How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is 200 files. You are able to check the eSubmission System Requirements in the documentation by clicking. Published on 03/10/2024 17:35
Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Therefore, if your organisation alread. Published on 23/04/2024 18:14
How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. If your organisation is a bigger. Published on 23/04/2024 17:07
How many languages does the system support? The system is multilingual and supports all 24 official EU languages. Published on 01/04/2024 20:56
Which is the character set encoding in the system? The character set encoding is UTF-8. Published on 23/02/2024 00:58
Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism. Published on 23/02/2024 00:57
Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. M. Published on 22/02/2024 00:55
Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 22:32
In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 23:07
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing. Published on 03/08/2021 23:05

In summary, ENISA is seeking a provider of data center colocation services to host its critical IT infrastructure. This includes providing a secure and reliable space with necessary infrastructure like power, cooling, and network connectivity, along with ongoing maintenance and support. The selected provider will need to ensure 24/7 protection and continuity of operations for ENISA's systems. The tender is an open procedure, meaning any eligible organization can apply, and the contract will be awarded based on the best price-quality ratio. The estimated value of the contract is 450,000 EUR, and the maximum duration is 48 months. Interested parties must submit their tenders electronically by 17/10/2025, following the guidelines and requirements outlined in the provided documents. A PIC is mandatory for participation.

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but given the nature of the tender, it is likely open to companies or organizations that can provide data center colocation services. This would include businesses specializing in IT infrastructure, data management, and related services. The requirement for a Personal Identification Code (PIC) suggests that registered organizations are the target applicants. Subcontractors are also mentioned, indicating that a consortium or a main contractor with subcontractors is possible.

Funding Type: This is a procurement opportunity, specifically a call for tenders. The selected tenderer will be awarded a service contract to provide data center colocation services. The contract is a framework agreement without reopening of competition.

Consortium Requirement: The opportunity allows for both single applicants and consortia. The mention of subcontractors and the requirement for a "List of identified subcontractors and proportion of subcontracting" suggests that consortia are permitted, but a single applicant is also viable. The need for a PIC for members of a group (consortium) further supports this.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated, but given that it is an EU tender by the European Union Agency for Cybersecurity (ENISA), it is highly likely that the primary target is companies registered and operating within the EU or EEA.

Target Sector: The target sector is ICT, specifically data center services, cybersecurity, and computer support services. The tender focuses on the provision of secure and reliable colocation space and related services for ENISA's critical IT infrastructure.

Mentioned Countries: No specific countries are mentioned, but the European Union and the European Union Agency for Cybersecurity (ENISA) are referenced, implying a focus on the EU region. The milestones mention Europe/Athens time zone.

Project Stage: The project stage is for operational services. ENISA requires an existing or readily deployable data center colocation service. This is not for research, development, or demonstration projects, but for the ongoing provision of a service.

Funding Amount: The estimated total value of the contract is 450,000 EUR.

Application Type: The application type is an open call for tenders, with electronic submission required.

Nature of Support: The beneficiaries will receive money in exchange for providing data center colocation services. This is a service contract, so the support is financial compensation for services rendered.

Application Stages: The number of application stages is not explicitly stated, but based on the documentation, it involves at least one stage of submitting a tender. The evaluation process likely involves administrative and technical assessments, followed by a financial evaluation. Therefore, it can be assumed that there are multiple stages involved in the selection process.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: There is no mention of a co-funding requirement.

Summary:

This is a call for tenders issued by the European Union Agency for Cybersecurity (ENISA) for the provision of data center colocation services. The tender, identified as ENISA/2025/OP/0009, seeks to secure a reliable and secure colocation space for ENISA's critical IT infrastructure. The selected provider will need to offer a cage with an initial capacity of 2 racks, with the possibility of expanding to 4 racks, located in close proximity to ENISA's premises. The scope includes not only the physical space but also all necessary ancillary services such as power supply and management, cooling systems, power redundancy, network connectivity, and continuous maintenance and technical support, ensuring 24/7 protection and operational continuity.

The procedure is an open call for tenders, meaning any eligible organization can submit a bid. The estimated total value of the contract is 450,000 EUR, and the maximum contract duration is 48 months. The award method will be based on the best price-quality ratio. The contract will be a framework agreement without reopening of competition.

Key dates include a TED publication date of September 17, 2025, a public opening date of October 17, 2025, and a deadline for receipt of tenders by October 17, 2025, at 10:00 Europe/Athens time. The contracting authority will not answer questions submitted after October 9, 2025.

The submission method is electronic, and tenderers must submit their proposals through the designated eSubmission portal. A Personal Identification Code (PIC) is mandatory for participation, whether as a sole candidate or as part of a consortium. The documentation provided includes the invitation letter, administrative and technical specifications, a draft service framework contract, declaration of honor, power of attorney agreement, forms for listing subcontractors and their commitments, and a financial offer form. The eSubmission system supports multiple languages and encrypts uploaded documents to ensure confidentiality. The maximum size for attachments is 50 MB, and there is a limit of 200 files per submission.