Consultancy services for ICT Services

The European Maritime Safety Agency (EMSA) has issued a call for tenders, designated EMSA/2025/OP/0014, seeking consultancy services in the field of Information and Communication Technology (ICT). This opportunity is classified under a procurement contract, specifically targeting the provision of computer support and consultancy services, as denoted by the CPV code 72600000.

Eligible applicants for this tender include both large enterprises and small and medium-sized enterprises (SMEs). While the tender is not explicitly marked as suitable for SMEs, EU procurement rules generally promote participation from businesses of all sizes. This suggests that any qualified company capable of delivering the required services can apply. The application must be submitted electronically, and a Personal Identification Code (PIC) is mandatory for participation.

The estimated total value of the contract is €500,000, categorizing it within the mid-range for similar ICT services. The contract is structured as a framework agreement, allowing for an initial term of 12 months, with the possibility of three renewals, making the total potential duration up to four years. The awarding criteria weigh quality at 70% and price at 30%, highlighting an emphasis on performance and expertise.

Geographic eligibility is not explicitly defined, but it is implied that the procurement follows EU directives, suggesting participation is open to entities from EU and EEA countries, and potentially other third countries that have existing agreements with the EU.

The tender's deadline for submission is set for 28 August 2025 at 16:00 CET, and all submissions must be made electronically through the designated portal. The contracting authority will not entertain any queries submitted after 20 August 2025 at 06:00 CET. There is a singular application stage, and success rates for submissions remain unspecified.

No co-funding is required for this procurement, as payment for services rendered will be made wholly by the contracting authority. The selected contractor will be expected to begin providing ongoing consultancy services related to ICT as specified in the tender documents, which include an Invitation to Tender, Tender Specifications, and other associated documents published on the portal.

In summary, the EMSA's call for tenders represents an opportunity for organizations to engage in a significant consultancy project focused on ICT, with a structured approach designed to ensure quality service delivery within the EU framework. Interested parties should ensure compliance with all submission requirements and deadlines as outlined in the tender documentation.

The European Maritime Safety Agency (EMSA) has published a call for tenders, EMSA/2025/OP/0014, for consultancy services for ICT Services. The TED reference for this call is 136/2025 470204-2025. This is an open procedure, and submissions must be electronic. The estimated total value of the contract is 500,000 EUR. The TED publication date is 18/07/2025. The lead contracting authority is the European Maritime Safety Agency, EMSA. The main classification (CPV) code is 72600000, which refers to computer support and consultancy services. The nature of the contract is for services, and the maximum contract duration is 48 months. The award method will be based on the best price-quality ratio. This is a framework agreement without reopening of competition. The date and time of the public opening is 01/09/2025 at 10:00 Europe/Lisbon. The deadline for receipt of tenders is 28/08/2025 at 16:00 Europe/Lisbon. The contracting authority is not bound to reply to questions submitted after 20/08/2025 at 06:00 Europe/Lisbon.

The following documents are available for download:
1. Invitation to tender (Invitation letter), published on 18/07/2025, Version 1, no translations available.
2. Tender Specifications (Invitation letter), published on 18/07/2025, Version 1, no translations available.
3. Draft Framework Service Contract (Draft contract), published on 18/07/2025, Version 1, no translations available.
4. Annex III FWC - Order Form (Draft contract annex), published on 18/07/2025, Version 1, no translations available.
5. Tenderer Checklist (Other invitation to tender document), published on 18/07/2025, Version 1, no translations available.

Submissions must be sent exclusively at the address for submission given on the website.

There are several frequently asked questions (FAQ) available:
1. How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, clear the cache and cookies. Published on 13/02/2025 20:52.
2. Which Internet browsers does eSubmission support? Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. Published on 13/02/2025 20:52.
3. Is it possible to view the details of the submission after the deadline? No, the content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Published on 13/02/2025 20:50.
4. Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Submissions can be found in ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate. Published on 17/10/2024 20:40.
5. Which size should attachments have? eSubmission accepts files that are less than 50 MB in size. Published on 17/10/2024 20:36.
6. How should I name attachments in eSubmission? Name the attachments following the System Requirements. See the following conditions: The attachment names must adhere to the system requirements. Published on 03/10/2024 16:39.
7. Can I submit a video in eSubmission? Which formats are supported? Check the System Requirements of eSubmission. Published on 03/10/2024 16:37.
8. I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action”. Published on 03/10/2024 16:37.
9. Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). Published on 03/10/2024 16:36.
10. I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? Make sure it follows the technical requirements of the system. Published on 03/10/2024 16:36.
11. How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is 200 files. Published on 03/10/2024 16:35.
12. Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Published on 23/04/2024 17:14.
13. How do I register my organisation and get a Participant Identification Code (PIC)? Check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. Published on 23/04/2024 16:07.
14. What is the validity period of a PIC? A PIC is unique and its validity is not limited in time. Published on 22/04/2024 22:55.
15. How many languages does the system support? The system is multilingual and supports all 24 official EU languages. Published on 01/04/2024 19:56.
16. Which is the character set encoding in the system? The character set encoding is UTF-8. Published on 22/02/2024 23:58.
17. Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism. Published on 22/02/2024 23:57.
18. Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. Published on 21/02/2024 23:55.
19. Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 21:32.
20. In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 22:07.
21. I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing. Published on 03/08/2021 22:05.

In summary, this is a call for tenders by the European Maritime Safety Agency (EMSA) for consultancy services related to ICT. The procedure is an open one, meaning any eligible organization can apply. The estimated value is 500,000 EUR, and the contract will be a framework agreement lasting up to 48 months. The selection will be based on the best price-quality ratio. Tenderers must submit their proposals electronically by 28/08/2025, and they must register for a PIC (Personal Identification Code) to participate. The eSubmission system supports various file types and encrypts uploaded documents for security. The documentation provides detailed instructions on how to prepare and submit a tender, including technical requirements for the eSubmission system and answers to frequently asked questions.

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but based on the nature of the tender, it is likely open to companies, consultancies, and potentially other organizations capable of providing ICT consultancy services. The requirement for a PIC (Personal Identification Code) suggests that registered organizations are the intended applicants.

Funding Type: This is a procurement opportunity, specifically a call for tenders for services. The financial mechanism is a service contract.

Consortium Requirement: The text mentions that a PIC is mandatory to participate as a sole candidate/tenderer or as a member of a group (consortium). This indicates that both single applicants and consortia are eligible.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly mentioned. However, given that it is an EU funding opportunity and the contracting authority is the European Maritime Safety Agency (EMSA), it is highly likely that the eligibility extends to entities within the EU and potentially the EEA.

Target Sector: The target sector is ICT (Information and Communication Technology), specifically consultancy services within the ICT domain. The CPV code 72600000 confirms this, as it refers to computer support and consultancy services.

Mentioned Countries: No specific countries are mentioned. The contracting authority is the European Maritime Safety Agency (EMSA), which implies a focus on the EU region.

Project Stage: The project stage is not directly applicable, as this is a call for tenders for consultancy services. The focus is on the capacity of the tenderer to deliver the required services.

Funding Amount: The estimated total value of the tender is 500,000 EUR.

Application Type: The application type is an open call for tenders. The submission method is electronic.

Nature of Support: The beneficiaries will receive money in exchange for providing consultancy services.

Application Stages: The number of application stages is not explicitly stated, but it involves at least one stage of submitting a tender, followed by evaluation and selection.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The need for co-funding is not mentioned in the provided text.

Summary:

This is a call for tenders issued by the European Maritime Safety Agency (EMSA) for consultancy services in the field of ICT. The procedure identifier is EMSA/2025/OP/0014. The estimated total value of the tender is 500,000 EUR. The contract duration is a maximum of 48 months. The award method is based on the best price-quality ratio, and it is a framework agreement without reopening of competition. The TED publication date is 18/07/2025, and the deadline for receipt of tenders is 28/08/2025 at 16:00 Europe/Lisbon time. The contracting authority will not reply to questions submitted after 20/08/2025 at 06:00 Europe/Lisbon time. Submissions must be sent electronically. Tenderers must have a Personal Identification Code (PIC). The system supports 24 official EU languages and uses UTF-8 character set encoding. The system encrypts all uploaded documents. The maximum file size for attachments is 50 MB, and the maximum number of attachments is 200. The supported browsers are the latest versions of Google Chrome and Mozilla Firefox. The documents related to the tender include the Invitation to Tender, Tender Specifications, Draft Framework Service Contract, Annex III FWC Order Form, and Tenderer Checklist. The date and time of the public opening is 01/09/2025 10:00 Europe/Lisbon.