Cleaning Services for the premises of SG/REFORM-DG HOME-DG ECFIN in Greece

This opportunity involves a tender for cleaning services at the premises of the European Commission (specifically the SG/REFORM-DG HOME-DG ECFIN) in Greece. The tender identifier is EC-COMM/ATH/2025/OP/0230, and it is characterized as an open procedure, inviting companies to submit proposals. The estimated total contract value is 200,000 EUR, which is typical for such procurement contracts.

Eligible applicants likely include both small and medium-sized enterprises (SMEs) and larger companies specializing in cleaning services, although the notice indicates it may not be suitable for SMEs. The geographic scope is primarily Greece, although EU and EEA operators can generally participate. The main target sector specified is cleaning services, identified by the CPV code 90910000.

The nature of the contract is a procurement service contract focusing on recurrent cleaning needs, categorized under operational services. The project stage reflects ongoing service delivery rather than research or development.

The submission process is electronic, with submissions due by August 22, 2025, at 18:00 Athens time. Participants must provide a Personal Identification Code (PIC) for involvement, whether submitting as individuals or as part of a consortium.

The contract will operate under a framework agreement lasting an initial 12 months, with the potential for three renewals. Evaluation criteria will prioritize quality (60%) over price (40%). The decision on contract awards will be based on the best price-quality ratio.

While specific information about success rates has not been provided, EU public procurement is known for varying outcomes based on competition. There is no co-funding requirement involved; successful contractors will receive established payment for the services rendered.

Overall, this tender represents a significant opportunity for qualified service providers to engage with a prominent EU institution in a long-term cleaning service capacity.

This is an invitation to tender for cleaning services for the premises of SG/REFORM-DG HOME-DG ECFIN in Greece. The procedure identifier is EC-COMM/ATH/2025/OP/0230. The submission method is electronic. This is an open procedure. The description is for recurrent services for cleaning needs. The estimated total value is 200000 EUR. The TED publication date is 14/07/2025. The lead contracting authority is the European Commission, DG COMM Communication. The main classification (CPV) is 90910000 Cleaning services. The nature of the contract is services. The maximum contract duration is 48 months. The award method is best price-quality ratio. It is a framework agreement without reopening of competition. The TED reference is 132/2025 456943-2025. The date and time of public opening is 26/08/2025 11:30 Europe/Athens. The deadline for receipt of tenders is 22/08/2025 18:00 Europe/Athens. The contracting authority is not bound to reply to questions submitted after 14/08/2025 04:00 Europe/Athens.

The following documents are available for download:
Invitation to tender Invitation letter, published on 14/07/2025, Version 1, with translations in EL (Greek).
Annex I to ITT Technical Specifications, Tender specifications, published on 14/07/2025, Version 1, with translations in EL (Greek).
Annex II. to ITT Draft Framework Contract, Draft contract, published on 14/07/2025, Version 1, with translations in EL (Greek).
Appendix 1 Security requirements, Draft contract annex, published on 14/07/2025, Version 1, with translations in EL (Greek).
Annex 2. Declaration on honour, Declaration on honour (tender), published on 14/07/2025, Version 1, with translations in EL (Greek).
Annex 6 Financial Offer Form, Financial offer form, published on 14/07/2025, Version 1, with translations in EL (Greek).
Annex 7. Technical Offer Form, Other invitation to tender document, published on 14/07/2025, Version 1, with translations in EL (Greek).

Submissions must be sent exclusively at the address for submission given below, using the electronic submission method.

There are some frequently asked questions (FAQ) available:
How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, clear the cache and cookies on the Internet browser. Published on 13/02/2025 20:52
Which Internet browsers does eSubmission support? Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. Published on 13/02/2025 20:52
Is it possible to view the details of the submission after the deadline? The content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the upload. Published on 13/02/2025 20:50
Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Depending on the type or step of procedure, you can find the submissions in one of these sections: In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate. Published on 17/10/2024 20:40
Which size should attachments have? For attaching files to your tender submission, eSubmission accepts files that are less than 50 MB in size. Any larger sizes will not be accepted by the system. Published on 17/10/2024 20:36
How should I name attachments in eSubmission? In eSubmission, you must name the attachments for your tender draft following the System Requirements. With regards to all attachment names, please see the following conditions: The ... Published on 03/10/2024 16:39
Can I submit a video in eSubmission? Which formats are supported? You can check the System Requirements of eSubmission. Published on 03/10/2024 16:37
I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action”. Published on 03/10/2024 16:37
Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC is... Published on 03/10/2024 16:36
I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? When uploading a file in eSubmission, you must first make sure it follows the technical requirements of the system, which are as shown below. A)For procurement procedures: B)For req... Published on 03/10/2024 16:36
How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is 200 files. You are able to check the eSubmission System Requirements in the documentation by clicking... Published on 03/10/2024 16:35
Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Therefore, if your organisation already... Published on 23/04/2024 17:14
How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. If your organisation is a bigger... Published on 23/04/2024 16:07
What is the validity period of a PIC? A PIC is unique and its validity is not limited in time. Published on 22/04/2024 22:55
How many languages does the system support? The system is multilingual and supports all 24 official EU languages. Published on 01/04/2024 19:56
Which is the character set encoding in the system? The character set encoding is UTF-8. Published on 22/02/2024 23:58
Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism. Published on 22/02/2024 23:57
Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. M... Published on 21/02/2024 23:55
Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 21:32
In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 22:07
I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing... Published on 03/08/2021 22:05

In summary, this is a call for tenders by the European Commission for cleaning services for their premises in Greece. The contract is worth an estimated 200,000 EUR and will last for 48 months. The tender is open to all eligible companies, and the award will be based on the best price-quality ratio. The deadline for submitting tenders is August 22, 2025. The submission must be done electronically. A Participant Identification Code (PIC) is mandatory for participation. The eSubmission system supports multiple languages and encrypts uploaded documents.

Eligible Applicant Types: The eligible applicant types are not explicitly stated, but based on the nature of the tender, it is likely open to companies or organizations that provide cleaning services. This could include SMEs, large enterprises, or other types of service providers capable of fulfilling the contract requirements.

Funding Type: The funding type is procurement, specifically a service contract. The call is for tenders for cleaning services, indicating that the selected applicant will be awarded a contract to provide these services in exchange for payment.

Consortium Requirement: The opportunity does not explicitly state whether a single applicant or a consortium is required. However, the FAQ section mentions that a Personal Identification Code (PIC) is mandatory to participate as a sole candidate/tenderer or as a member of a group (consortium), implying that both single applicants and consortia are eligible.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is focused on Greece, as the cleaning services are for premises located in Greece. Therefore, applicants should be based in Greece or have the capacity to provide services in Greece.

Target Sector: The target sector is cleaning services. The call specifically seeks tenders for recurrent cleaning services.

Mentioned Countries: Greece is explicitly mentioned as the location for the services.

Project Stage: The project stage is for operational services, specifically recurrent cleaning services. The tender is not for research, development, or demonstration, but for the provision of established services.

Funding Amount: The estimated total value of the contract is 200,000 EUR.

Application Type: The application type is an open call for tenders. The procedure type is explicitly stated as "Open procedure."

Nature of Support: The nature of support is monetary. The selected contractor will receive payments for the cleaning services provided.

Application Stages: The number of application stages is not explicitly detailed, but it involves at least one stage of submitting a tender, which will then be evaluated based on the selection criteria. The award method is based on the best price-quality ratio.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The co-funding requirement is not mentioned in the provided text.

Summary:

This opportunity is a call for tenders (EC-COMM/ATH/2025/OP/0230) issued by the European Commission, DG COMM, for cleaning services for the premises of SG/REFORM-DG HOME-DG ECFIN in Greece. The procedure is an open procedure with an estimated total value of 200,000 EUR. The contract duration is a maximum of 48 months, and the award will be based on the best price-quality ratio within a framework agreement without reopening of competition. The TED publication date is 14/07/2025, and the deadline for receipt of tenders is 22/08/2025 at 18:00 Europe/Athens time. Submissions must be sent electronically. The call is open to any organization capable of providing cleaning services in Greece, and a Personal Identification Code (PIC) is required for participation, whether as a single tenderer or as part of a consortium. The eSubmission system supports various file types and has specific requirements for attachment names and sizes (files less than 50 MB, maximum 200 files). The system supports all 24 official EU languages and uses UTF-8 character set encoding. The system encrypts all uploaded documents to ensure integrity and confidentiality.