Telephone survey on living and working conditions in the Western Balkans and Turkey

This summary outlines a procurement opportunity from the European Foundation for the Improvement of Living and Working Conditions (Eurofound) for conducting a telephone survey on living and working conditions in the Western Balkans and Turkey. The opportunity is identified by the call identifier EUROFOUND/2025/MVP/0026-EXA, with a total budget of €65,000 EUR over a contract duration of 12 months. The status of this opportunity was published on October 29, 2025.

Interested applicants must register by November 12, 2025, and submit their proposals by November 27, 2025, through an electronic submission process. The contracting authority is Eurofound, with services specifically categorized under CPV codes for research in social sciences and market research services.

Eligible applicants likely include research organizations, market research firms, and consultancies, with the procurement structured for single applicants rather than consortia. The project targets the Western Balkans, including Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, Serbia, and Turkey. The geographic eligibility for bidders is broad, potentially allowing EU-based or international organizations to apply.

This procurement is characterized as a direct services contract rather than a research grant, meaning Eurofound has already determined the work scope and methodology required for the project. Applicants are evaluated based on their capacity to deliver this predefined survey, rather than their research proposals.

The application process involves a two-stage procedure, including an administrative compliance check and a technical evaluation of proposals. There are no co-funding requirements for bidders, simplifying the financial structure. The evaluation criteria for success are not specifically outlined, but competition is expected among interested organizations.

Overall, this is a pre-announcement for a service procurement, and interested parties are encouraged to monitor for the official call and to prepare to submit their expressions of interest by the stated deadlines.

This is a publication announcing the European Foundation for the Improvement of Living and Working Conditions' intention to publish a future negotiated low or middle value procedure. This is not a call for tenders.

The procedure identifier is EUROFOUND/2025/MVP/0026-EXA.

The description of the procedure is for conducting a telephone survey on living and working conditions in the Western Balkans and Turkey.

The procedure type is a planned negotiated procedure for a middle/low value contract.

The estimated total value is 65000 EUR.

The lead contracting authority is the European Foundation for the Improvement of Living and Working Conditions.

The main classification (CPV) code is 79311210, which refers to telephone survey services.

The nature of the contract is for services.

The maximum contract duration is 12 months.

There is no framework agreement associated with this procedure.

The start date for expression of interest is 2025-10-29 Europe/Brussels.

The deadline for expression of interest is 13/11/2025 07:59 Europe/Dublin.

The indicative date of launch of the negotiated procedure is 2025-11-27 Europe/Dublin.

The method of expression of interest is electronic.

To express interest, applicants must use the electronic address provided.

A question and answer section is available, requiring users to log in to create questions. A public Q&A section, FAQs, and a "My Q&A" section are available. It is possible to download the Q&As in an XLS file.

One question has already been asked and answered: "Where can I find the procurement documents for calls for tenders with ‘ExA' in the reference?" The answer clarifies that references with ‘ExA’ are not calls for tenders but announcements of the contracting authority’s intent to launch a future low or middle negotiated procedure. This was published on 03/10/2024 at 17:32.

In summary, this is a pre-announcement for a future negotiated procedure by EUROFOUND for a telephone survey on living and working conditions in the Western Balkans and Turkey. The estimated budget is 65000 EUR, and the contract duration is 12 months. Companies interested in participating need to express their interest electronically, with a deadline of November 13, 2025. The actual call for the negotiated procedure is expected around November 27, 2025. It is important to note that this announcement is not a call for tenders, and the procurement documents are not yet available.

Eligible Applicant Types: The eligible applicant types are not explicitly defined in the provided text. However, given the nature of the contract (telephone survey services) and the contracting authority (European Foundation for the Improvement of Living and Working Conditions), it is likely that eligible applicants would include research institutes, survey companies, consulting firms, or other organizations with expertise in conducting telephone surveys and analyzing living and working conditions.

Funding Type: The funding type is a service contract, specifically a planned negotiated procedure for a middle/low value contract.

Consortium Requirement: The text does not explicitly state whether a consortium is required or if a single applicant is sufficient. Given the relatively low value of the contract (65000 EUR), it is possible that both single applicants and consortia could be eligible.

Beneficiary Scope (Geographic Eligibility): The geographic scope of the survey is the Western Balkans and Turkey. Therefore, it is highly probable that applicants from these regions are particularly encouraged, although the text does not explicitly exclude other entities. The European Foundation for the Improvement of Living and Working Conditions is the lead contracting authority.

Target Sector: The target sector is social science research, specifically focusing on living and working conditions. The Common Procurement Vocabulary (CPV) code 79311210 indicates "Telephone survey services."

Mentioned Countries: Turkey. The region of the Western Balkans is mentioned, which includes Albania, Bosnia and Herzegovina, Montenegro, North Macedonia, and Serbia.

Project Stage: The project is at the stage of planning a service procurement. The actual survey work would be at the implementation stage once a contractor is selected.

Funding Amount: The estimated total value of the contract is 65000 EUR, placing it in the under €50k to €200k range.

Application Type: The application type is a planned negotiated procedure for a middle/low value contract. This involves an expression of interest followed by a negotiated procedure.

Nature of Support: The beneficiaries will receive money in exchange for providing telephone survey services and related analysis.

Application Stages: The application process appears to involve at least two stages: an expression of interest and a subsequent negotiated procedure.

Success Rates: The success rates are not mentioned in the provided text. As this is a negotiated procedure, the success rate will depend on the number of organizations expressing interest and the subsequent negotiation process.

Co-funding Requirement: The text does not mention any co-funding requirement.

Summary:

This is a pre-announcement of a planned call for tenders by the European Foundation for the Improvement of Living and Working Conditions (EUROFOUND). The procedure identifier is EUROFOUND/2025/MVP/0026-EXA. EUROFOUND intends to launch a negotiated procedure for a low or middle value contract to conduct a telephone survey on living and working conditions in the Western Balkans and Turkey. The estimated total value of the contract is 65000 EUR. The maximum contract duration is 12 months. The procedure type is a planned negotiated procedure for a middle/low value contract. The main classification (CPV) code is 79311210, which refers to telephone survey services. The start date for expression of interest is 2025-10-29, and the deadline for expression of interest is 2025-11-13. The indicative date of launch of the negotiated procedure is 2025-11-27. Submissions must be sent electronically via the provided address for expression of interest. This announcement is not a call for tenders itself, but rather a notification of EUROFOUND's intention to launch the procedure in the future. Parties interested in providing telephone survey services focusing on living and working conditions in the Western Balkans and Turkey should monitor the opportunity and submit an expression of interest when the call is formally launched.