Communication and outreach and engagement on EU enlargement and Eastern neighbourhood policy

The European Commission, through its Directorate-General for Enlargement and Eastern Neighbourhood (DG ENEST), has published a call for tenders identified as EC-ENEST/2025/RP/0083. This opportunity aims to procure communication and outreach services focused on EU enlargement and Eastern neighbourhood policy. The estimated total value of the contract is 2.5 million euros, with a maximum duration of 24 months. The contract will support initiatives to raise public awareness and engage audiences in EU member states and partner countries.

Eligible applicants include companies, NGOs, and organizations that possess relevant expertise in communication, advertising, and marketing services. There is no requirement for applicants to form a consortium, allowing for individual submissions. The geographic eligibility includes all EU member states as well as several Eastern Partnership and enlargement countries, such as Albania, Bosnia and Herzegovina, Moldova, Ukraine, and others.

The tender encompasses a range of activities: creating communication campaigns, managing social media content, organizing events, conducting surveys, and providing training seminars related to communication strategies. The application process is categorized as a restricted procedure. The initial step requires candidates to submit a request to participate, followed by a potential invitation to submit a full tender for those shortlisted.

The deadline for requesting participation is set for August 12, 2025, at 10:00 CEST, and submissions must be made electronically via the Funding and Tenders Portal. The procurement process follows a two-stage structure, and no co-funding is necessary. The evaluation of submissions will likely consider the best price-quality ratio.

To participate, organizations must possess a Personal Identification Code (PIC). The electronic submission system supports all 24 official EU languages and employs encryption to maintain the confidentiality of submitted documents.

In summary, this procurement contract seeks dedicated contractors capable of effectively executing communication strategies to enhance public engagement concerning EU enlargement policies.

The European Commission, Directorate-General for Enlargement and Eastern Neighbourhood (DG ENEST), has published a call for tenders, EC-ENEST/2025/RP/0083, for communication and outreach and engagement on EU enlargement and Eastern neighbourhood policy. This is a restricted procedure. The TED reference is 132/2025 456664-2025.

The purpose of the contract is to support DG ENEST in raising public awareness and conducting outreach and engagement about its policies, in line with the European Commission’s institutional prerogatives and in line with its policy and communication priorities. The contract provides content and logistical support in the implementation of day-to-day communication activities of DG ENEST. These activities include, but are not limited to, the creation of communication campaigns, materials for social media accounts (editorial work, graphic design, and audio-visual production), influencer strategies and management, outreach and engagement of audiences in both EU member states and countries in ENEST's remit, the organization of events, press trips, and communication training seminars, as well as the organization of surveys and focus groups.

The estimated total value of the contract is 2,500,000 EUR. The maximum contract duration is 24 months. The award method will be based on the best price-quality ratio. This is not a framework agreement.

The TED publication date is 14/07/2025, and the deadline for receipt of requests to participate is 12/08/2025 at 10:00 Europe/Brussels time. Submissions must be sent exclusively via electronic submission.

The place(s) of delivery or performance include: Latvia, Albania, Greece, Luxembourg, Armenia, Moldova (Republic of), Spain, Malta, Montenegro, Bulgaria, Finland, Poland, Kosovo (UN resolution), Italy, Lithuania, France, Portugal, Sweden, Hungary, Bosnia and Herzegovina, Azerbaijan, Ireland, Belgium, Czechia, Slovenia, Turkey, Cyprus, EU Europe, Netherlands, Germany, Romania, Slovakia, Georgia, Austria, Denmark, North Macedonia, Belarus, Croatia, Ukraine, Serbia, and Estonia.

Two documents are available for download: "ENtender-specifications-restricted-2023-new-en 070725Invitation to submit a request to participate" and "ENRequest to participate formInvitation to submit a request to participate," both published on 14/07/2025, Version 1, with no translations available.

Frequently Asked Questions (FAQ)

How to proceed if the system is slow or doesn’t work while uploading/downloading documents?
Make sure you use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, try the following steps: 1. Clear the cache and cookies on the Internet browser. Published on 13/02/2025 20:52

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The content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the upload. Published on 13/02/2025 20:50

Where can I find my submissions in Manage My Area, in the Funding & Tenders portal?
Depending on the type or step of procedure, you can find the submissions in one of these sections: In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to. Published on 17/10/2024 20:40

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A PIC is unique and its validity is not limited in time. Published on 22/04/2024 22:55

How many languages does the system support?
The system is multilingual and supports all 24 official EU languages. Published on 01/04/2024 19:56

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In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission?
No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 22:07

I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent?
No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing. Published on 03/08/2021 22:05

In summary, this is a call for tenders by the European Commission's DG ENEST seeking a contractor to support their communication and outreach efforts related to EU enlargement and Eastern Neighbourhood policy. The selected contractor will be responsible for creating communication campaigns, managing social media content, organizing events, and conducting surveys, among other tasks. The contract is valued at 2.5 million EUR and will run for a maximum of 24 months. The submission process is electronic, and the deadline for submitting requests to participate is August 12, 2025. The tender is a restricted procedure, meaning that only candidates who meet specific selection criteria will be invited to submit a full proposal. A key requirement for participation is having a Participant Identification Code (PIC). The eSubmission system supports various file types and uses encryption to ensure the confidentiality of submitted information.

Eligible Applicant Types: The opportunity details do not explicitly specify eligible applicant types. However, given the nature of the tender (advertising and marketing services), it is likely that eligible applicants include companies, agencies, and organizations with expertise in communication, advertising, marketing, and related services. This could include SMEs, large enterprises, and potentially non-profit organizations with relevant capabilities.

Funding Type: The primary financial mechanism is a procurement, specifically a service contract. The call is for tenders, indicating that the European Commission is seeking to procure services from external providers.

Consortium Requirement: The opportunity details do not explicitly state whether a consortium is required or if a single applicant is sufficient. The FAQ section mentions that a Personal Identification Code (PIC) is mandatory for participation as a sole candidate/tenderer or as a member of a group (consortium), implying that both single applicants and consortia are eligible.

Beneficiary Scope (Geographic Eligibility): The place of delivery or performance includes a wide range of countries. These are Latvia, Albania, Greece, Luxembourg, Armenia, Moldova (Republic of), Spain, Malta, Montenegro, Bulgaria, Finland, Poland, Kosovo, Italy, Lithuania, France, Portugal, Sweden, Hungary, Bosnia and Herzegovina, Azerbaijan, Ireland, Belgium, Czechia, Slovenia, Turkey, Cyprus, EU Europe, Netherlands, Germany, Romania, Slovakia, Georgia, Austria, Denmark, North Macedonia, Belarus, Croatia, Ukraine, Serbia, and Estonia. This suggests that applicants from these countries are eligible. The inclusion of "EU Europe" indicates that entities from any EU member state are also eligible.

Target Sector: The target sector is communication and outreach, specifically advertising and marketing services. The tender focuses on raising public awareness and conducting outreach and engagement related to EU enlargement and Eastern Neighbourhood policy. This includes creating communication campaigns, managing social media, organizing events, conducting surveys, and providing communication training.

Mentioned Countries: Albania, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Moldova, Montenegro, Netherlands, North Macedonia, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Turkey, Ukraine.

Project Stage: The project stage is implementation. The tender seeks support for the implementation of day-to-day communication activities. This suggests that the European Commission already has a defined policy and communication strategy and is looking for a contractor to execute it.

Funding Amount: The estimated total value of the contract is 2,500,000 EUR.

Application Type: The application type is an open call for tenders, specifically a restricted procedure. This means that there is an initial selection phase based on requests to participate, followed by a full tendering process for those who are shortlisted.

Nature of Support: The beneficiaries will receive money in exchange for services. This is a service contract where the contractor is paid for delivering communication and outreach services.

Application Stages: This is a restricted procedure, implying at least two stages. The first stage involves submitting a request to participate. If shortlisted, applicants will then be invited to submit a full tender.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The co-funding requirement is not mentioned in the provided text.

Summary:

This is a call for tenders issued by the European Commission, DG ENEST, for communication and outreach services related to EU enlargement and Eastern Neighbourhood policy. The purpose of the contract is to support the Commission in raising public awareness and engaging with audiences in both EU member states and countries within ENEST's remit. The contract involves providing content and logistical support for various communication activities, including creating campaigns, managing social media, organizing events, conducting surveys, and providing communication training. The procedure type is a restricted procedure, meaning that applicants must first submit a request to participate and, if shortlisted, will then be invited to submit a full tender. The estimated total value of the contract is 2,500,000 EUR, and the maximum contract duration is 24 months. Submissions must be sent electronically. The deadline for receipt of requests to participate is August 12, 2025, at 10:00 Europe/Brussels time. The eligible countries for place of delivery or performance are numerous and include EU member states, candidate countries, and countries in the Eastern Neighbourhood. To participate, organizations need a Personal Identification Code (PIC). The system supports 24 official EU languages and uses encryption to ensure the integrity and confidentiality of information. The maximum size for attachments is 50 MB, and there is a limit of 200 files per submission.