Cleaning and related services and supplies

Europol has published Tender EUROPOL/2026/RP/0005 for cleaning and related services and supplies as a single-lot framework contract with an estimated value of €6,850,000 and an initial duration of 24 months renewable twice (up to 48 months). The scope includes regular and deep cleaning, waste management, interior and exterior glass cleaning, pest control, de-icing, doormat rental and laundering, on-demand cleaning and provision of hygienic and sanitary consumables. The procedure is two-stage with a request-to-participate deadline of 2026-01-01 and a main tender submission deadline of 2026-08-03, and all submissions must be made electronically via the EU Funding & Tenders Portal (eSubmission). Award will be based on quality (60%) and price (40%) and bidders must comply with the administrative, technical and contractual specifications published in the tender documents.

What is funded

Scope (high level)

A framework contract for comprehensive cleaning and associated supplies and services for Europol premises. Services include regular and deep cleaning, hygienic and sanitary consumables, waste management, interior and exterior glass cleaning, pest control, de-icing, doormat rental/cleaning and on‑demand cleaning.

Estimated contract value and duration:Estimated overall contract value €6 850 000. Initial framework period 24 months, renewable up to two times (total up to 48 months).

1. 1Who can apply: legal persons (companies) able to meet the tender selection and technical requirements in the procurement documents; SMEs are not specifically targeted (smeSuitableIndicator false).
2. 2Procedure: open electronic submission via the EU Funding & Tenders Portal (eSubmission).
3. 3No lots: the procurement is not divided into lots; applicants must bid for the whole scope.

Tender documents (invitation, administrative and technical specifications, draft framework contract, financial and technical tender forms and multiple appendices) are published on the portal; consult them for detailed eligibility, selection and award criteria Funding & Tenders Portal ¹.

Footnotes

1. 1All procurement documents and submission access are available on the EU Funding & Tenders Portal opportunity page (Tender reference 5432a3ac-45fd).

Basic opportunity information

Title:Cleaning and related services and supplies. Reference / Call Identifier: EUROPOL/2026/RP/0005. Contracting authority: European Union Agency for Law Enforcement Cooperation (Europol). Publication date: 26 June 2026. Submission method: eSubmission via the EU Funding & Tenders Portal. Submission deadlines: First published deadline 1 January 2026 14:00:59 UTC (metadata includes this timestamp), main closing deadline 3 August 2026 at 16:00:59 CEST (end of reception of requests to participate). Estimated overall contract value: €6,850,000 for the framework contract duration. The planned duration: initial 24 months with option to renew twice (total potential duration 48 months).

Procurement nature and CPV codes:Nature: Services via a framework agreement (framework contract). Main CPV codes: 90919200 (main), additional CPVs: 90900000, 90920000, 90922000, 90911300, 90500000.

Scope of work and services required

The contractor must deliver a comprehensive suite of cleaning and related services and supplies across Europol facilities. The tender explicitly states the procurement is not divided into lots (single lot). The scope covers recurring and on-demand tasks, consumables supply, specialized cleaning operations and ancillary services as detailed below.

1. 1Regular cleaning services (daily/periodic building cleaning).
2. 2Provision of hygienic and sanitary supplies and all consumables (toiletries, paper, soap, dispensers etc.).
3. 3Deep cleaning services (periodic intensive cleaning of premises and surfaces).
4. 4Waste management (collection, segregation, reporting and disposal in accordance with provided waste report/requirements).
5. 5Interior glass cleaning including grids and frames (windows, internal glazed partitions).
6. 6Exterior glass cleaning including grids and frames (external windows and facades where applicable).
7. 7Pest control services (preventive and reactive pest management).
8. 8De-icing services (seasonal exterior de-icing of walkways and access points) as per Appendix IX De-icing.
9. 9Rental and cleaning of doormats (supply, rotation and laundering of entrance mats).
10. 10On-demand cleaning services (ad hoc responses, emergency cleaning and special requests).

Key administrative and procurement details

Tendering procedure:open framework agreement procedure managed through the Funding & Tenders Portal with eSubmission required. The contract will be awarded on the basis of a single lot (LOT-0001). Award criteria: quality (60 weight) and price (40 weight) — candidates must consult procurement documents for detailed evaluation sub-criteria. The framework contract is concluded for an initial period of 24 months, renewable up to two times (see draft framework contract in procurement documents). Electronic ordering and payment are required where applicable.

Documents available (selected, as published)

A set of procurement documents are published and are essential to prepare the participation request and tender. Many files have versioning and a consider-changed-until date of 13 July 2026 for some updates. Applicants must consult the most recent versions on the portal via the tender details URL.

Eligibility and applicant requirements

The contracting authority is Europol. The procurement is EU-funded and managed through the EU Funding & Tenders Portal. The procurement documents set the detailed selection and exclusion criteria. The tender metadata indicates SME suitability: false (the contract is not specifically suitable for SMEs). Applicants must meet administrative, financial and technical capacity requirements defined in the procurement documents, provide declarations on honor and submit the required forms (technical and financial templates). Specific tenderer qualification requests are referenced in the documents (selection criteria).

1. 1Eligible applicant types: companies providing cleaning and facility services (SMEs, large enterprises), subcontractors where allowed by the rules, consortia or economic operators if permitted under selection rules, but the tender does not target research organisations or individuals. Public bodies could potentially apply if allowed by procurement rules. Nonprofit organisations may participate if they satisfy commercial and legal requirements; exact eligibility is defined in Annex I Administrative specifications.
2. 2Consortium requirement: single lot procurement; consortiums or joint bids may be permitted subject to selection rules but a single economic operator is acceptable. The procurement documents explain whether consortiums/joint ventures are allowed and how capacity is assessed.
3. 3Geographic eligibility: the contracting authority is an EU agency (Europol). Bidders should consult Annex I for nationality and place of establishment rules; typically EU/EEA entities and EU third country operators meeting the conditions can participate if allowed by procurement rules. The portal listing and contracting authority imply primary application from entities able to contract with Europol (international operators may be considered subject to conditions).

Evaluation, award and contract model

Award will be made on the basis of quality (60) and price (40). The procurement documentation contains detailed sub-criteria, scoring, minimum thresholds and quality requirements. The selected tenderer will enter into a framework contract (draft provided) under which specific orders will be placed. The contract contains obligations for reporting, staff planning, waste reporting and provision of consumables, and requires electronic ordering/payment processes.

Estimated total procedure value:Estimated overall contract amount is €6,850,000 (for the 24-month initial period with renewals up to a total potential duration of 48 months) ¹.

Project stage, expected maturity and type of support

Project stage:operational service delivery and implementation. This is not a research or development grant; it is a procurement for operational services. Nature of support: monetary payment for delivered services under a public contract. Funding type: procurement / tender leading to a framework contract. Beneficiaries will receive monetary remuneration for performed services according to contract invoices and terms.

Application process and templates

Application type:open tender published on the EU Funding & Tenders Portal with eSubmission required. The process appears to be a one-stage request-to-participate followed by invitation to submit the full tender in the portal (documentation includes an Invitation to submit a request to participate - First step). Applicants must register and submit electronically by the stated deadline. A consider-changed-until date is indicated for some documents (13 July 2026) — bidders must check for clarifications and updated documents until that date.

1. 1Use the EU Funding & Tenders Portal access tools and eForms defined for this tender.
2. 2Complete and upload Annex 2 Declaration on honour and other administrative evidence as required in Annex I.
3. 3Complete Annex 7 Technical Tender Form to describe methodology, quality control, staffing, equipment and schedules.
4. 4Complete Annex 6 Financial Tender Form (native format provided) to submit pricing. Follow instructions exactly as the financial form is mandatory.
5. 5Consult Appendix I for building-specific information when preparing resource plans and pricing.
6. 6Review Draft Framework Contract (Annex II) and ensure acceptance of contractual clauses or state reservations where permitted.

Assessment stages, co-funding, success rate and procurement timeline

Application stages:The tender process follows the portal's request-to-participate / tender submission process; effectively two administrative stages can apply (1 request to participate / pre-qualification stage if applicable, and 1 tender submission and evaluation stage). The procurement metadata includes a Two Stage Deadline Date entry aligned with the main deadline. Co-funding: not applicable — this is a public procurement; bidders provide services and receive payment under contract, there is no requirement to contribute funding to the authority. Success rates: not published; typical competitive public tenders for large framework contracts can have single-digit to low double-digit success rates depending on the number of qualified bidders. Exact success rate is not provided in the tender documentation.

Estimated contract value and financial modalities

Estimated overall contract amount:€6,850,000. Payment modalities, invoicing details, guarantees, pricing rules (unit rates, lump sums, indexation, adjustments) and penalty clauses are specified in the draft framework contract and financial tender form. Bidders must use the provided financial template (Annex 6) and follow invoicing and electronic payment procedures as described in procurement documents.

Technical and operational requirements (high level)

The technical specifications define required standards, frequencies and staff planning for regular and deep cleaning, materials for sanitary supplies, waste management reporting, pest control protocols, methods for interior and exterior glass cleaning including frames and grids, de-icing materials and procedures, doormat rental and laundering schedules, and response times for on-demand cleaning. Applicants must provide staffing plans (Appendix V), evidence of current staff (Appendix VI), and demonstrate capacity to deliver across the specified building portfolio (Appendix I).

Mentioned countries and geographic scope

The contracting authority is Europol, an EU agency headquartered in The Hague, Netherlands. The tender references Europol facilities and the EU Funding & Tenders Portal. The opportunity is therefore primarily targeted at operators able to contract with an EU agency; no other specific countries are explicitly listed in the tender metadata beyond the EU context and Europol's presence. Applicants should assume operations will be in the Netherlands (Europol headquarters) and consult Appendix I Info on Buildings for exact site locations and address details.

Success tips and compliance checklist

1. 1Read Annex I Administrative specifications and Annex II Draft framework contract fully to confirm contractual acceptance and liabilities.
2. 2Use the native Annex 6 Financial Tender Form and Annex 7 Technical Tender Form. Do not alter required templates unless expressly permitted.
3. 3Prepare staffing evidence and planning according to Appendix V and Appendix VI; include CVs and proof of capacity if requested.
4. 4Ensure compliance with waste reporting (Appendix VII) and sanitary product specifications (Appendix VIII).
5. 5Demonstrate experience in similar large institutional contracts, especially for security-sensitive environments if applicable.
6. 6Confirm ability to use electronic ordering and e-invoicing systems required by the award.
7. 7Monitor the portal for document changes and clarifications up to consider-changed-until dates and submit questions within the additional information request period if necessary.

Summary and final explanation

This is an EU public procurement tender issued by Europol for a single-lot framework contract to provide comprehensive cleaning and related services and supplies for Europol premises. The contract covers routine and deep cleaning, supply of sanitary consumables, waste management and reporting, glass cleaning (interior and exterior), pest control, de-icing, doormat rental and cleaning, and on-demand cleaning tasks. The procurement uses the EU Funding & Tenders Portal eSubmission process. Award will be based on quality (60) and price (40). The estimated overall contract value for the period is €6,850,000 and the initial contract duration is 24 months with two optional renewals. Interested economic operators must consult and use the provided administrative, technical and financial templates (Annex I, Annex 6, Annex 7, Annex II and appendices) and submit their requests to participate and tenders electronically by the deadline. The procurement documents contain all mandatory requirements, selection and exclusion criteria, and detailed technical specifications necessary to prepare a compliant bid.

Reference and access:full tender documentation and submission are available on the EU Funding & Tenders Portal tender details page (Tender ID 5432a3ac-45fd) and the contracting authority website Europol and the tender link Tender details on Funding & Tenders Portal.

Footnote reference:see estimated overall contract amount and draft framework contract for contractual details and renewal options ¹.

Footnotes

1. 1Estimated overall contract amount €6,850,000 as stated in procurement metadata and LOT-0001 requestedTenderTotal (estimatedOverallContractAmount). Consult Annex II - Draft framework contract for duration and renewal details available among procurement documents on the portal.

Key Opportunity Details

This is a two-stage procurement tender for comprehensive cleaning and related services issued by the European Union Agency for Law Enforcement Cooperation (Europol), with an estimated contract value of €6,850,000 ¹. The contract is a framework agreement for an initial period of 24 months, renewable twice, totaling up to 48 months ².

Deadlines:First stage (request to participate): 2026-01-01 at 14:00:59 UTC. Second stage (tender submission): 2026-08-03 at 16:00:59 UTC ³.

Scope of Services

The contractor must deliver a wide range of services without division into lots, including regular cleaning, deep cleaning, waste management, interior and exterior glass cleaning, pest control, de-icing, rental and cleaning of doormats, on-demand cleaning, and provision of all hygienic and sanitary consumables ⁴.

1. 1Regular cleaning services
2. 2Provision of hygienic and sanitary supplies and consumables
3. 3Deep cleaning
4. 4Waste management
5. 5Interior and exterior glass cleaning (including grids and frames)
6. 6Pest control services
7. 7De-icing services
8. 8Rental and cleaning of doormats
9. 9On-demand cleaning services

Who Should Apply

Any economic operator with proven experience in cleaning services, waste management, and supply provision can apply, provided they meet the selection criteria outlined in the tender specifications ⁵. The tender is not SME-specific, and operators must demonstrate capacity to handle the full scope without lot division.

Selection Criteria:Applicants must submit a request to participate in the first stage, demonstrating compliance with administrative, technical, and financial requirements as per Annex I (Administrative Specifications) and Annex I Part 2 (Technical Specifications) ⁶.

Award Criteria

The contract will be awarded based on a combination of quality (60%) and price (40%), with quality assessed according to procurement documents ⁷.

Important Requirements and Conditions

Contractors must comply with Europol's security and operational standards, as detailed in the draft framework contract (Annex II) and technical specifications ⁸. Waste management must align with the 2025 Waste Report (Appendix VII), and staff planning must follow Appendix V ⁹.

Submission Method:All submissions must be made electronically via the EU Funding & Tenders Portal using the eSubmission method ¹⁰.

Footnotes

1. 1Estimated overall contract amount: €6,850,000 for 48 months [[ec.europa.eu
2. 2Framework contract duration: 24 months initial, renewable 2 times [[ec.europa.eu
3. 3Deadlines: First stage 2026-01-01, Second stage 2026-08-03 [[ec.europa.eu
4. 4Full scope of services as per Tender Specifications [[ec.europa.eu
5. 5Selection criteria in Annex I Administrative Specifications [[ec.europa.eu
6. 6Technical and administrative specifications in Annex I Part 1 and Part 2 [[ec.europa.eu
7. 7Award criteria: 60% quality, 40% price [[ec.europa.eu
8. 8Draft framework contract in Annex II [[ec.europa.eu
9. 9Waste Report 2025 (Appendix VII) and Staff Planning (Appendix V) [[ec.europa.eu
10. 10Submission method: eSubmission via EU Funding & Tenders Portal [[ec.europa.eu