Overview
The procurement is structured as a restricted procedure with a two-stage application process. The estimated contract value is €2,000,000, and the contract duration is set for a maximum of 24 months. Organizations interested in applying must submit a request to participate by December 19, 2025, at 18:00 Africa/Tunis time through electronic submission. The main classification for this tender is under CPV code 79400000, which pertains to business and management consultancy services.
Eligible applicants include established and professional service providers capable of delivering communication and consultancy services, specifically larger firms, as indicated by a note that SMEs are not suitable for this contract. There is no explicit consortium requirement, but both individual and group submissions are likely permitted. The geographical focus is on Tunisia, though entities from the broader MENA region may also have eligibility, given the European Commission's reach.
The award evaluation criteria will weigh quality at 80% and price at 20%, indicating a preference for high-quality service provision. There is no co-funding requirement; the service provider will receive full financing from the EU. The contract is aimed at implementing a communication strategy, requiring professional expertise in media engagement, public relations, and stakeholder management.
Interested parties must register for a Personal Identification Code (PIC), which is essential for participation. Various documents related to the tender process, including the invitation to participate and related notices, have been published and are available for download.
Submissions must adhere to technical requirements, use acceptable file formats and remain within size limits. Frequent questions regarding the eSubmission process have been addressed in an FAQ section, providing necessary guidance for potential applicants.
This tender marks a significant opportunity for organizations with specialized capabilities in strategic communication and public diplomacy, focused on enhancing the EU's visibility and influence in Tunisia over a two-year period.
Detail
The general objective of this contract is to assist the Delegation of the European Union in Tunisia in its communication activities. This assistance aims to contribute to a better perception of the EU and greater support from Tunisian stakeholders for the European Union's partnership offer.
The procedure type is a restricted procedure. The estimated total value of the contract is 2,000,000 EUR. The TED publication date is November 17, 2025. The deadline for receipt of requests to participate is December 19, 2025, at 18:00 Africa/Tunis time. The main classification (CPV) code is 79400000, which refers to business and management consultancy and related services. The nature of the contract is for services, and the maximum contract duration is 24 months. The award method will be based on the best price-quality ratio. No framework agreement is specified. The place of delivery or performance is Tunisia, specifically designated by the code 20001023. The program associated with this call is Neighbourhood, identified by the code 42921254.
Four documents are available for download related to this call:
1. Invitation to submit a request to participate, document name FRFR-Invitation submit request participate EC-MENATUN2025EA-RP0025 Appui a la communication de lUE, published on November 17, 2025, Version 1, with no translations available.
2. Draft contract notice, specifically Draft contract (requests to participate), published on November 17, 2025, Version 1, with no translations available.
3. Draft contract annex, specifically FRa5f additional information contract notice fr VF Draft contract annex (requests to participate), published on November 17, 2025, Version 1, with no translations available.
4. Declaration on honour, document name FRdeclaration-of-honour-requests-participate Appui a la communication de lUE EC-MENATUN2025EA-RP0025, published on November 17, 2025, Version 1, with no translations available.
Submissions must be sent exclusively via electronic submission at the address provided.
There are no public Questions and Answers currently available.
A list of Frequently Asked Questions (FAQ) is provided, addressing technical aspects of the eSubmission system:
1. How to proceed if the system is slow or doesn’t work while uploading/downloading documents: Use the latest versions of Google Chrome or Mozilla Firefox. If issues persist, clear the cache and cookies. Published on February 13, 2025, 21:52.
2. Which Internet browsers does eSubmission support: Use the latest versions of Google Chrome or Mozilla Firefox. Refer to the System Requirements link for up-to-date technical recommendations. Published on February 13, 2025, 21:52.
3. Is it possible to view the details of the submission after the deadline: No, the content of the submission is not accessible after the deadline due to system encryption. Published on February 13, 2025, 21:50.
4. Where can I find my submissions in Manage My Area, in the Funding & Tenders portal: Submissions can be found in ‘My Submission(s)’ for open calls for tenders and requests to participate. Published on October 17, 2024, 21:40.
5. Which size should attachments have: Attachments must be less than 50 MB in size. Published on October 17, 2024, 21:36.
6. How should I name attachments in eSubmission: Follow the System Requirements for naming attachments. Attachment names must adhere to specific conditions. Published on October 3, 2024, 17:39.
7. Can I submit a video in eSubmission? Which formats are supported: Check the System Requirements of eSubmission. Published on October 3, 2024, 17:37.
8. I received an invitation from the F&T Portal but cannot view the procurement documents: Invited candidates can only see the procurement documents after having selected an organisation in the F&T Portal under “My Invitations”. Published on October 3, 2024, 17:37.
9. Do I need to validate my PIC in order to submit a tender in eSubmission: A Personal Identification Code (PIC) is mandatory for participation as a sole candidate/tenderer or as part of a consortium. Published on October 3, 2024, 17:36.
10. I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do: Ensure the file meets the technical requirements of the system. Published on October 3, 2024, 17:36.
11. How many attachments can I upload per submission: The system allows a maximum of 200 files per tender. Check the eSubmission System Requirements for more details. Published on October 3, 2024, 17:35.
12. Why do tenderers need a PIC: A PIC is mandatory to submit a tender or a request to participate. Only one PIC per organization should be used. Published on April 23, 2024, 18:14.
13. How do I register my organisation and get a Participant Identification Code (PIC): First, check if the organization is already registered using the Search PIC tool under 'How to Participate' > Participant Register. Published on April 23, 2024, 17:07.
14. How many languages does the system support: The system supports all 24 official EU languages. Published on April 1, 2024, 20:56.
15. Which is the character set encoding in the system: The character set encoding is UTF-8. Published on February 23, 2024, 00:58.
16. Does the system use encryption to ensure the integrity and the confidentiality of the information: Yes, the system encrypts all uploaded documents using an asymmetric key. Published on February 23, 2024, 00:57.
17. Which file types does the system support: The supported file types depend on the type of submission. Refer to the system requirements linked to the procedure. Published on February 22, 2024, 00:55.
18. Can I view and edit my draft submission: Yes, until the submission deadline, drafts can be edited, viewed, and deleted. Published on March 24, 2023, 22:32.
19. In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission: No, it is just a display issue and does not block submission. Published on August 3, 2021, 23:07.
20. I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent: No, this is an auto-generated notification. You had the possibility of withdrawing until the deadline. Published on August 3, 2021, 23:05.
In summary, this is a call for tenders by the European Commission to find a service provider to assist the EU Delegation in Tunisia with its communication activities. The goal is to improve the perception of the EU and increase support for its partnership with Tunisia among Tunisian stakeholders. The call is structured as a restricted procedure, meaning that interested parties must first request to participate, and only those selected will be invited to submit a full tender. The estimated value of the contract is 2 million euros, and the duration is 24 months. The submission deadline for requests to participate is December 19, 2025. The tender documents, including the invitation to participate, draft contract, annexes, and declaration of honor, are available for download. The submission process is electronic, and potential applicants should familiarize themselves with the eSubmission system requirements and FAQs. A PIC (Participant Identification Code) is mandatory for participation.
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Breakdown
Funding Type: Procurement, specifically a service contract. The call is for tenders, and the nature of the contract is explicitly stated as "services."
Consortium Requirement: The text does not explicitly state whether a consortium is required or if a single applicant is sufficient. However, the FAQ section mentions that a PIC is mandatory for both sole candidates/tenderers and members of a group (consortium), implying that both single applicants and consortia are eligible.
Beneficiary Scope (Geographic Eligibility): The primary geographic focus is Tunisia, as the project aims to assist the Delegation of the European Union in Tunisia. The lead contracting authority is the European Commission, MENA.A.1, which covers Morocco, Algeria, Tunisia, and Libya. Therefore, while the project's activities are centered in Tunisia, organizations from these North African countries might be eligible, or at least have an advantage, although this is not explicitly stated.
Target Sector: The target sector is communication and consultancy services. The call specifically aims to improve the perception of the EU and increase the engagement of Tunisian stakeholders with the EU's partnership offerings. The CPV code 79400000 further confirms that the focus is on business and management consultancy and related services.
Mentioned Countries: Tunisia, Morocco, Algeria, Libya.
Project Stage: The project is at the implementation stage, requiring services to support communication activities. The call is for selecting a service provider to assist the EU Delegation in Tunisia with its ongoing communication efforts.
Funding Amount: The estimated total value of the contract is 2,000,000 EUR.
Application Type: Open call for tenders, using a restricted procedure. The submission method is electronic.
Nature of Support: Non-monetary services. The selected applicant will receive a service contract to provide communication and consultancy services to the EU Delegation in Tunisia, not direct financial support.
Application Stages: The procedure type is "Restricted procedure," which typically involves at least two stages: a first stage where candidates submit a request to participate based on pre-defined selection criteria, and a second stage where selected candidates are invited to submit a full tender. Therefore, there are at least 2 stages.
Success Rates: The success rates are not mentioned in the provided text.
Co-funding Requirement: The text does not explicitly mention a co-funding requirement.
Summary:
This opportunity is a call for tenders issued by the European Commission to find a service provider to assist the Delegation of the European Union in Tunisia with its communication activities. The primary goal is to enhance the perception of the EU and foster greater engagement from Tunisian stakeholders with the EU's partnership initiatives. The contract, valued at an estimated 2,000,000 EUR, will run for a maximum of 24 months.
The call follows a restricted procedure, meaning that interested parties must first submit a request to participate, and only those selected will be invited to submit a full tender. Submissions must be made electronically. The lead contracting authority is the European Commission, specifically the MENA.A.1 unit, which focuses on Morocco, Algeria, Tunisia, and Libya.
The selected service provider will be responsible for providing communication and consultancy services to the EU Delegation in Tunisia. This includes activities aimed at improving the understanding and appreciation of the EU's role and partnership offerings in Tunisia.
To participate, organizations must register for a Personal Identification Code (PIC), a mandatory requirement for both individual applicants and consortia. The deadline for submitting requests to participate is December 19, 2025, at 18:00 Africa/Tunis time. The TED reference for this call is 221/2025 761191-2025, and the procedure identifier is EC-MENA/TUN/2025/EA-RP/0025.
Short Summary
Impact To assist the European Union Delegation in Tunisia in its communication activities, contributing to a better perception of the EU and greater support from Tunisian stakeholders for the EU partnership offer. | Impact | To assist the European Union Delegation in Tunisia in its communication activities, contributing to a better perception of the EU and greater support from Tunisian stakeholders for the EU partnership offer. |
Applicant Large enterprises and specialized consultancy firms with expertise in communication and public relations. | Applicant | Large enterprises and specialized consultancy firms with expertise in communication and public relations. |
Developments Professional services in communication and public affairs, specifically targeting the EU's visibility and stakeholder engagement in Tunisia. | Developments | Professional services in communication and public affairs, specifically targeting the EU's visibility and stakeholder engagement in Tunisia. |
Applicant Type Large enterprises and consulting firms specializing in communications and public relations services. | Applicant Type | Large enterprises and consulting firms specializing in communications and public relations services. |
Consortium Single or consortium participation is likely allowed, though not explicitly mandated. | Consortium | Single or consortium participation is likely allowed, though not explicitly mandated. |
Funding Amount €2,000,000 for a 24-month service contract. | Funding Amount | €2,000,000 for a 24-month service contract. |
Countries Tunisia is the primary focus, with potential eligibility for EU and international bidders. | Countries | Tunisia is the primary focus, with potential eligibility for EU and international bidders. |
Industry EU Neighbourhood Instrument targeting communication and public engagement in Tunisia. | Industry | EU Neighbourhood Instrument targeting communication and public engagement in Tunisia. |
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