Travel management services

The European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice, known as eu-LISA, is preparing to issue a call for tenders for Travel Management Services under the identifier LISA/2025/OP/0007-PIN. This pre-information notice outlines the agency's plans to procure travel management services that will cater to corporate business travel for staff based in Tallinn (Estonia), Strasbourg (France), and Brussels (Belgium), as well as approved external stakeholders.

The estimated total contract value is €1,700,000, spanning a maximum duration of 48 months, which implies an average annual value of approximately €425,000. The CPV code for this procurement is 63510000, classifying it under travel agency and similar services, making it clear that the agency seeks specialized service providers capable of efficient and safe travel coordination for multiple locations.

Eligible applicants include larger enterprises and specialized service providers in the travel management sector, as indicated by the 'smeSuitableIndicator' being false, which suggests that small and medium enterprises may not qualify. The nature of this opportunity relies entirely on procurement rather than grant funding, meaning the successful bidder will be compensated for the services rendered.

There are no specific requirements for consortia, and it appears the contracting authority prefers to engage a single service provider. The proposed timeline includes a market survey to help understand current market conditions and capabilities, with responses due by September 15, 2025. The formal publication of a contract notice is anticipated on October 21, 2025.

As this is a planned call for tenders, the procurement process is expected to follow common EU procedures. Initially, candidates will likely go through a qualification stage, followed by a detailed evaluation based on technical and financial proposals submitted by those qualified.

Given the competitive nature of service procurement and the expected high interest in a contract of this scale, success probabilities are calculated to be relatively moderate. The landscape indicates that multiple established providers will likely compete for the contract, with success rates estimated between 10% to 39%.

Additionally, no co-funding is required from the participating applicants, and the contractors are expected to manage all operational costs associated with service delivery in line with their normal business operations.

Overall, this procurement opportunity presents a significant commercial venture for capable travel management service providers, emphasizing eu-LISA's commitment to ensuring effective operational solutions in support of its activities across multiple European locations.

The European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) is planning a call for tenders for Travel Management Services. The procedure identifier for this planned call is LISA/2025/OP/0007-PIN. The TED reference is 162/2025 555374-2025. This is a forthcoming planned call for tenders with OJ S publication.

The scope of the Travel Management Services within eu-LISA includes the end-to-end coordination, support, and administration of all corporate business travel undertaken by staff members based in Tallinn, Strasbourg and Brussels and approved external stakeholders. The objective is to ensure efficient, cost-effective, policy-compliant, and safe travel that supports the operational needs of eu-LISA.

To gather information from market operators in the field of travel management services and gain a better understanding of market conditions, a survey has been attached to this pre-information notice. The survey is available at this link: https://ec.europa.eu/eusurvey/runner/eu-LISASurvey2025. The deadline to reply to the survey is 15 September 2025.

The estimated total value of this tender is 1,700,000 EUR. The TED publication date was 26/08/2025. The main classification (CPV) code is 63510000, which refers to travel agency and similar services. The nature of the contract is for services. The maximum contract duration is 48 months. The framework agreement is a framework agreement without reopening of competition.

Key milestones include the TED publication date on 26/08/2025 and the estimated date of publication of a contract notice on 21/10/2025.

A question and answer section is available where interested parties can log in to create questions, view public Q&As, access FAQs, and download Q&As in XLS format.

A previously asked question addresses where to find the procurement documents for this call for tenders. The response clarifies that the announcement is for a planned future call for tenders, and only the currently published information is available. This question was published on 17/02/2024 at 00:54.

In summary, this is a pre-information notice for a planned call for tenders by eu-LISA for travel management services. The agency aims to establish a framework agreement for the end-to-end management of its corporate travel needs across its locations in Tallinn, Strasbourg, and Brussels. The goal is to ensure efficient, cost-effective, and safe travel arrangements. eu-LISA is currently conducting a market survey to gather information from potential service providers, with a deadline for responses set for September 15, 2025. The estimated value of the contract is 1.7 million EUR, and the contract duration is expected to be 48 months. The official contract notice is anticipated to be published around October 21, 2025.

Eligible Applicant Types: The eligible applicant types are market operators in the field of travel management services. This suggests that the applicants should be businesses or organizations that provide travel agency and similar services.

Funding Type: The funding type is procurement, specifically a service contract. The call is for tenders, indicating that the contracting authority is seeking to purchase services from a provider.

Consortium Requirement: The information does not explicitly state whether a consortium or a single applicant is required. However, given the nature of the services and the estimated total value, both single applicants and consortia could potentially be eligible.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is not explicitly stated, but the description mentions services for staff members based in Tallinn, Strasbourg, and Brussels, suggesting that the service provider should be able to operate in these locations. Given that eu-LISA is the lead contracting authority, it is likely that the geographic eligibility includes EU member states.

Target Sector: The target sector is travel management services. The main classification (CPV) code provided, 63510000, confirms this.

Mentioned Countries: Estonia (Tallinn), France (Strasbourg), Belgium (Brussels).

Project Stage: The project stage is not explicitly mentioned, but it can be inferred that the project is at the implementation stage, requiring established travel management service providers.

Funding Amount: The estimated total value is 1,700,000 EUR.

Application Type: The application type is a planned call for tenders with OJ S publication. This indicates a formal procurement process where the call for tenders will be published in the Official Journal of the European Union, Supplement (OJ S).

Nature of Support: The beneficiaries will receive money in exchange for providing travel management services.

Application Stages: The number of application stages is not explicitly stated, but it is likely to involve at least two stages: submission of a tender and evaluation of the tender.

Success Rates: The success rates are not mentioned.

Co-funding Requirement: Co-funding is not mentioned.

Summary:

This is a pre-information notice for a planned call for tenders by the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA). The call is for travel management services to support the corporate business travel of eu-LISA staff members based in Tallinn, Strasbourg, and Brussels, as well as approved external stakeholders. The objective is to ensure efficient, cost-effective, policy-compliant, and safe travel. The estimated total value of the contract is 1,700,000 EUR, and the maximum contract duration is 48 months. The procedure type is a planned call for tenders with OJ S publication. The TED publication date was 26/08/2025, and the estimated date of publication of a contract notice is 21/10/2025. Market operators in the field of travel management services are the target applicants. A survey is available for market operators to provide information to eu-LISA to acquire better knowledge of the market conditions, with a deadline to reply by 15 September 2025. The contract is a framework agreement without reopening of competition.