Provision of interim staff for the European Labour Authority and the European Commission Representation in Slovakia / Bratislava
Overview
Public procurement tender led by the European Labour Authority, with the European Commission Representation in Slovakia as participating entity, for a single interinstitutional framework contract to provide interim staff services. The estimated maximum value is €8 million and the framework may run up to 48 months (initial 24 months with one renewal); award is by best price-quality ratio with quality weighted 60% and price 40%. The contractor must source, preselect, employ and administer temporary workers for assignments in Bratislava, comply with Slovak labour and social security law, note the EU-nationality requirement for EC Representation posts, and submit electronically via the EU Funding and Tenders Portal by 17 December 2026 at 16:00 Europe/Bratislava.
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Highlights
Provision of interim staff for ELA and EC Representation Bratislava
What is being procured
Framework agreement (single-contractor) for processing requests, preselection and supply of interim/temporary agency staff to the European Labour Authority (lead) and the European Commission Representation in Slovakia, Bratislava (DG COMM). Services include candidate search, preselection, replacement and ongoing contractor–client communication.
Estimated contract value:Estimated overall ceiling €8,000,000 for the framework (referenced in the procurement notice) 1.
- 1Who can apply: economic operators (natural or legal persons) from countries eligible under the EU procurement rules and GPA where applicable; joint bids and subcontracting permitted subject to tender rules and exclusion criteria.
- 2What to submit: technical proposal (use Annex 7 technical model) and financial offer (use Annex 6 financial model); required declarations and evidence listed in Annex 1.
- 3How awarded: open procedure, award by best price-quality ratio (price 40%, quality 60%).
| Milestone | Detail |
|---|---|
| Deadline for tenders | 17/12/2026, 16:00 (Europe/Bratislava) |
| Public opening | 18/12/2026, 10:00 (Europe/Bratislava) |
| Publication / tender ID | ELA/2026/OP/0014 (TED ref 770553-2026) |
| Maximum duration | FWC up to 48 months (initial 24 months, renewable once) |
Submission is electronic only via the EU Funding & Tenders Portal eSubmission. Tender documents (tender specifications, draft FWC, financial and technical models and templates) are published on the Portal; consult the procedure page for downloads and Q&A Funding & Tenders Portal. 1
Key contract requirements:Interims must meet profile/education and language requirements (CEFR levels indicated), be employed and paid by the contractor in compliance with Slovak labour, tax and social security law; contractor remains employer and responsible for contributions, insurances and any national obligations.
- 1Service scope: advertising, candidate preselection, delivery of CVs (min. 3 per request), interviews, order forms and monthly reporting.
- 2Minimum selection & eligibility: turnover and experience thresholds and CVs for proposed Service Coordinator (see tender specs and Annexes).
- 3Remuneration: reference net salaries per Function Group provided in tender specs; contractor applies multiplicator and covers employer contributions.
Lead contracting authority:European Labour Authority (ELA). Participating entity: European Commission DG COMM Representation in Slovakia, Bratislava. Award method: best price-quality ratio; framework agreement without reopening of competition. Electronic tendering requires EU Login / PIC registration.
Footnotes
- 1All procurement documents, deadlines and annexes are available on the Funding & Tenders Portal opportunity page: ec.europa.eu
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Breakdown
Tender reference and procurement snapshot
Procedure identifier:ELA/2026/OP/0014. TED reference: 215/2026 770553-2026. Lead contracting authority: European Labour Authority (ELA). Participating entity: European Commission Directorate-General for Communication, Representation in Slovakia, Bratislava (EC DG COMM REP Bratislava). Main CPV: 79620000 - Supply services of personnel including temporary staff. Nature of contract: services implemented as a single interinstitutional framework contract without reopening of competition. Framework contract estimated total value: €8,000,000 (ceiling over the whole duration including renewals).
Key dates:Deadline for receipt of tenders: 17 December 2026 at 16:00 Europe/Bratislava. Public opening: 18 December 2026 at 10:00 Europe/Bratislava. Last date to submit questions: 9 December 2026 at 23:59 Europe/Bratislava. TED publication and document release: 5 November 2026.
What is being procured
Subject:processing of requests for interim workers for ELA and the European Commission Representation in Slovakia (DG COMM), preselection of candidates according to profile descriptions, provision of interim workers on request, and continuous communication between ELA/DG COMM and the contractor for preselection, selection and employment-related exchanges. Purpose: to complement statutory staff for temporary needs such as long-term absences, workload peaks, temporary reinforcement, specific assignments and while the authorities develop other procurement solutions.
Contract model, duration and value
Contract model:single framework service contract concluded with one contractor. Maximum initial duration: 24 months with one possible renewal (total maximum 48 months as indicated in the contract notice). Framework contract ceiling: €8,000,000 for the full contract period including renewals and reimbursement of mission expenses (missions budget capped at €20,000 for the whole FWC). The FWC is interinstitutional: ELA is lead authority and will sign and manage the FWC on behalf of participating entities. Specific contracts or order forms will be issued under the FWC to request interim workers.
Place of performance and working arrangements
Place of performance:Bratislava, Slovakia, at ELA premises and/or EC Representation in Bratislava. Occasional missions outside premises may be required; these must be authorised in advance and will be reimbursed in accordance with the contracting authorities' travel rules. Home office may be granted occasionally or exceptionally with prior agreement and subject to compliance with applicable labour, social security and tax rules.
Who may apply
Eligible applicant types:temporary work agencies, staffing companies, recruitment suppliers, HR service providers, intermediaries, national/regional recruiters and other legal persons providing temporary agency worker services. The tender is open to any natural or legal person established in the territory covered by the EU Treaties and in countries covered by relevant procurement agreements. Joint tenders / consortiums are allowed. Subcontracting is permitted but identified subcontractors must be declared when they: contribute to selection criteria or represent more than 20% of the contract. The contracting authority will exclude tenderers subject to EU restrictive measures or found in exclusion situations as set out in Article 138 of the Financial Regulation. Registration: all economic operators must be registered in the Participant Register and use a PIC to submit through the Funding & Tenders Portal F&T Portal 1.
Eligible applicant types (summary):Startup: possible if able to meet selection criteria. SME: eligible. Large enterprise: eligible. Recruitment agency/temporary work agency: primary target. University/research institute: may participate if the organisation provides interim staffing services and meets selection criteria. Nonprofit/NGO: eligible if providing the required services. Consortium/joint tender: permitted. Individuals: may be subcontractors but not primary tenderers for agency services.
Tender and submission mechanics
Submission method:electronic submission only via the Funding & Tenders Portal eSubmission application. EU Login (formerly ECAS) account and a registered Participant Identification Code (PIC) are required. Tenders must be submitted in one of the EU official languages; documents are published in English (original procurement documents). The contracting authority provides a set of procurement documents (Invitation to tender, Tender specifications Annex I, Draft Framework Contract Annex II, Annexes 6 financial model and 7 technical tender model, declaration on honour, draft contract, holidays lists and others). Only the published forms should be used for the financial tender (Annex 6) and the technical tender (Annex 7).
Submission essentials:All required documents and signed declarations must be uploaded in eSubmission as specified in Annex 1. Where signatures are required, a qualified electronic signature (QES) is preferred; handwritten originals must be kept for five years. Tender validity period: 6 months from the tender deadline.
Evaluation, selection and award
Procedure type:Open procedure. Award method: best price-quality ratio. Award weighting: Price 40% and Quality 60%. Quality is divided in three award criteria with sub-criteria: 1. Organisation of the services (50 points total across sub-criteria: advertising and sourcing, candidate verification/testing, speed of CV provision, replacement methodology); 2. Contract management (15 points total: team composition, roles, continuity); 3. Quality control measures and risk management (30 points total: risk mitigation, handling poor performance, business continuity measures). Minimum thresholds: 50% for each quality criterion/sub-criterion and 60% overall quality score required to be considered. Price evaluation: total 4-year calculated amount from Annex 6 financial model will be used; tenders exceeding the FWC ceiling will be rejected.
- 1Selection criteria include legal/regulatory capacity, economic and financial capacity and technical/professional capacity as set out in Section 3.2 of the tender specifications.
- 2Economic/financial minimum: consolidated average yearly turnover for the last two financial years above €900,000 (criterion F1).
- 3Technical/professional minimums: at least three years’ experience in provision of interim staff and provision of at least 10 FTE interim workers in similar roles over the last 3 years (criterion T1).
- 4Required human resources example: proposed Service Coordinator with 3 years relevant experience, Slovak and English B2 minimum and HR experience with Slovak labour law (criterion T2).
Contractual, legal and compliance highlights
The contractor remains the employer of the interim staff at all times and must comply with Slovak employment, social security and tax law. The contractor is solely responsible for any labour, tax or social security irregularity and indemnifies the contracting authority. The FWC contains standard EU clauses on confidentiality, data protection (Regulation (EU) 2018/1725), fraud prevention and audits, checks and OLAF/EPPO investigative rights. The contractor must comply with environmental, social and labour law obligations, including the Temporary Agency Work Directive and applicable Slovak rules on maximum duration of temporary assignments; the contractor must notify ELA at least three months before an assigned worker reaches statutory assignment limits.
Pricing and financial model
Tenderers must use Annex 6 Financial Offer Form. The contracting authority provides reference net monthly salaries by function group (used as a baseline to ensure compliance with the principle of equal treatment): Function Group I: €1,887.12; Group II: €1,959.83; Group III: €2,507.55; Group IV: €3,194.98. Tenderers must provide a single all-inclusive monthly fee (contractor multiplicator x net staff salary) covering employer social security, payroll taxes, contractor fee and all costs related to the provision of interim staff. The total tender price used for evaluation will be the total calculated amount for 4 years as computed in Annex 6. The contracting authority is exempt from VAT in line with Protocol on Privileges and Immunities; tenders must be submitted VAT excluded. Price revision: net remuneration references may be updated annually; price revision formula and index (HICP prc_hicp_midx) are in the special conditions and Article II.20 of the draft Framework Contract.
Award & contract management practicalities
Ordering process:the contracting authority issues a request for services describing job description, profile, estimated duration, number required and time limits for reply. The contractor must indicate intention and, if replying, supply at least 3 CVs of available and pre‑checked candidates within 5 working days of the request. The contracting authority will evaluate and may request interviews; the order form must be signed by both parties before any services start. Monthly reporting and invoicing: contractor must provide monthly reports attached to each invoice, timesheets and compliance reports on statutory temporary assignment limits. The Service Coordinator is the single point of contact for operations.
Evaluation templates and required tender documents
Technical tender:must follow Annex 7 Technical Tender Model. The model contains response areas for Criterion 1 (organisation of services), Criterion 2 (contract management team) and Criterion 3 (quality control and risk management) with page limits. Financial tender: must use Annex 6 Financial Tender Model (Excel). Administrative and selection evidence: use forms in Annex 1 and Annex 2 (Declaration on Honour), Annex 3 (Power of Attorney for joint tenders), Annex 4 (list of identified subcontractors), Annex 5 commitment letters for subcontractors or entities on whose capacities a tenderer relies. Tenderers should not modify templates and must upload attachments in the eSubmission application in the correct sections as listed in Annex 1.
| Document / Template | Purpose / Notes |
|---|---|
| Annex 1 List of documents | Checklist of everything to submit and where to upload in eSubmission |
| Annex 2 Declaration on Honour | Mandatory for exclusion and selection declarations; signed by authorised representative |
| Annex 6 Financial tender model | Only form to be used for price offer; total 4-year amount used for evaluation |
| Annex 7 Technical tender model | Use this form for the technical proposal; page limits apply |
| Annex II Draft Framework Contract | Read carefully: governs contractual relationship and contains operational clauses |
Award, checks, audits and remedies
The contract will be awarded to the tender with the best price-quality ratio after compliance checks, exclusion and selection verification and evaluation against award criteria. The contracting authority may ask the presumed successful tenderer to provide documentary evidence on exclusion and selection criteria before award. The contracting authority and authorised EU bodies (OLAF, Court of Auditors, EPPO) may perform on-the-spot checks and audits. Findings may lead to recovery, contract termination, exclusion from procurement or other sanctions. The courts of Bratislava have exclusive jurisdiction for disputes under the special conditions.
Risk areas, recommended proposer actions and intake checklist
- 1Ensure compliance with Slovak labour law for temporary agency work and ability to document employer social contributions and payroll for interim staff.
- 2Prepare Annex 6 financial calculations carefully: total 4‑year amount must not exceed the framework ceiling; multiplicator is binding for the contract duration unless revised under contract rules.
- 3Prepare service coordinator CV and evidence of recruitment capacity, databases, sourcing and testing methods as required by Annex 7 and selection criteria T1/T2.
- 4Be ready to supply criminal record extracts for proposed interim staff, comply with data protection rules and sign confidentiality and conflict of interest declarations.
- 5Register organisation in the Participant Register, obtain PIC and ensure QES signing capability or keep signed originals available for checks.
Where to consult full procurement documentation:all procurement documents including Annex I tender specifications, Annex 6 Financial tender model, Annex 7 Technical tender model, declaration templates and Draft FWC are published on the Funding & Tenders Portal procurement page for this procedure Tender details and documents 1.
Footnotes
- 1Procurement page for the call: access procurement documents, Annexes and eSubmission via the EU Funding & Tenders Portal at the tender details URL. Use the Portal to subscribe for updates and to access the eSubmission application for electronic tender submission.
Short Summary
Impact Ensure uninterrupted delivery of administrative and operational functions at the European Labour Authority and the European Commission Representation in Bratislava by supplying qualified interim staff to cover long‑term absences, workload peaks and short‑term needs. | Impact | Ensure uninterrupted delivery of administrative and operational functions at the European Labour Authority and the European Commission Representation in Bratislava by supplying qualified interim staff to cover long‑term absences, workload peaks and short‑term needs. |
Applicant An experienced temporary‑staffing provider able to recruit, preselect, employ and administer interim workers in Slovakia, operate fast candidate sourcing and replacement processes, supply multilingual administrative professionals and ensure full compliance with Slovak labour, tax and social‑security law. | Applicant | An experienced temporary‑staffing provider able to recruit, preselect, employ and administer interim workers in Slovakia, operate fast candidate sourcing and replacement processes, supply multilingual administrative professionals and ensure full compliance with Slovak labour, tax and social‑security law. |
Developments Provision of interim personnel for administrative, secretarial, communications, HR, finance, IT and policy/support officer roles performed primarily at premises in Bratislava and occasionally via authorised home working or missions. | Developments | Provision of interim personnel for administrative, secretarial, communications, HR, finance, IT and policy/support officer roles performed primarily at premises in Bratislava and occasionally via authorised home working or missions. |
Applicant Type Large corporations (established temporary employment agencies, recruitment firms and staffing companies) with capacity to act as employer and absorb employer liabilities. | Applicant Type | Large corporations (established temporary employment agencies, recruitment firms and staffing companies) with capacity to act as employer and absorb employer liabilities. |
Consortium Structured as a single‑contractor framework (one successful contractor will hold the FWC) although joint tenders or reliance on other entities are permitted under the procurement rules. | Consortium | Structured as a single‑contractor framework (one successful contractor will hold the FWC) although joint tenders or reliance on other entities are permitted under the procurement rules. |
Funding Amount Estimated maximum framework ceiling €8,000,000 over the contract lifetime (up to 48 months). | Funding Amount | Estimated maximum framework ceiling €8,000,000 over the contract lifetime (up to 48 months). |
Countries Slovakia is the place of performance (Bratislava); interim workers supplied to the European Commission Representation must be nationals of EU Member States. | Countries | Slovakia is the place of performance (Bratislava); interim workers supplied to the European Commission Representation must be nationals of EU Member States. |
Industry Industry targeted:staffing/HR services (temporary agency worker provision); not industry agnostic. | Industry | Industry targeted:staffing/HR services (temporary agency worker provision); not industry agnostic. |
Additional Web Data
Executive summary
This is a public procurement tender, not a grant or subsidy opportunity. The contracting authorities seek one temporary staffing service provider under a framework contract to source, preselect, employ and administer interim workers for the European Labour Authority and the European Commission Representation in Bratislava.
The estimated maximum value is €8 million over a maximum period of 48 months. The contract will be awarded through an open procedure using the best price quality ratio, with quality weighted at 60 percent and price at 40 percent. The framework contract does not guarantee any minimum volume of orders or revenue for the successful contractor.
The authoritative procurement record and all tender documents are available through the EU Funding and Tenders Portal Official procurement record.
Opportunity identification
| Item | Details |
|---|---|
| Opportunity title | Provision of interim staff for the European Labour Authority and the European Commission Representation in Slovakia / Bratislava |
| Procedure reference | ELA/2026/OP/0014 |
| TED reference | 215/2026 770553-2026 |
| Contracting authority | European Labour Authority, acting as lead contracting authority |
| Participating entities | European Labour Authority and European Commission Directorate General for Communication Representation in Slovakia |
| Contract type | Services |
| Main CPV | 79620000, Supply services of personnel including temporary staff |
| Procedure | Open procedure |
| Framework structure | Single framework contract without reopening of competition |
| Number of lots | One lot only |
| Estimated maximum value | €8 million |
| Maximum duration | 48 months |
| Award method | Best price quality ratio |
| Submission method | Electronic submission through the EU Funding and Tenders Portal |
Purpose and scope of the procurement
The contractor will operate as a temporary staffing agency and provide interim workers when requested by either participating entity. The services cover the complete staffing cycle, including processing requests, searching for candidates, preselection against specified profiles, supplying candidates, supporting selection and maintaining communication throughout recruitment and employment.
The procurement is intended to address temporary staffing needs, including long term sickness absence, parental leave, resignations, pending recruitment procedures, workload peaks, temporary organisational or project assignments, temporary reinforcement and other interim support requirements.
The services will primarily support administrative and related functions in Bratislava. Work will normally take place at the premises of ELA or the European Commission Representation. Occasional home working may be authorised by the contracting authority, subject to compliance with labour, social security and tax requirements.
The contracting authority may request profiles beyond the indicative function groups where operational needs justify this. Specific requirements, duties, qualifications, language skills and assignment periods will be defined in individual requests and orders.
Contracting authorities and operating model
ELA is the lead contracting authority. It will publish and manage the procedure, organise the evaluation, sign and manage the framework contract and act on behalf of the participating entities. ELA and the European Commission Representation may each use the resulting framework contract independently by placing specific contracts or order forms.
The successful tenderer will not receive a guaranteed allocation of work. Signing the framework contract only establishes the mechanism for future purchases. Each assignment requires a separate order signed by the relevant contracting authority and the contractor before services begin.
Applicant profile and eligibility
The opportunity is aimed primarily at established temporary employment agencies, recruitment firms, staffing companies and consortia that can lawfully employ and administer temporary workers in Slovakia. The procurement is marked as not suitable for SMEs, although smaller firms may assess whether a consortium or subcontracting structure provides the required capacity.
A tenderer may participate individually, as a joint tender or by relying on the capacities of other entities, subject to the requirements in the tender specifications. The tenderer must have the legal and regulatory capacity to perform the services and must satisfy the applicable economic, financial, technical and professional selection criteria.
The tenderer, group members, relevant subcontractors and entities whose capacities are relied upon must complete the applicable declaration on honour and must not be subject to exclusion grounds. These include insolvency, serious tax or social security violations, grave professional misconduct, fraud, corruption, criminal organisation offences, money laundering, terrorist financing, trafficking, serious contractual failures, irregularities, conflicts of interest and obstruction of audits or investigations.
Tenderers and relevant involved entities must also comply with EU restrictive measures, must not have established debts to the Union where relevant, and must confirm that the tender was prepared independently and without coordination with competing tenders.
The declaration on honour permits the contracting authority to request supporting evidence, including judicial records, tax certificates, social security certificates and other official documents. Evidence may need to be supplied within a short deadline even where it is not required with the initial tender.
Specific nationality condition
For assignments at the European Commission Representation, the contractor must provide only interim workers who are nationals of EU Member States. The supplied context does not indicate that the same nationality restriction applies to all assignments at ELA, but the specific tender documents and each request should be checked before proposing candidates.
Required staffing and operational capacity
The contractor must maintain an effective candidate sourcing and preselection system, access to suitable candidate databases and sufficient staffing capacity to respond quickly to requests. The technical tender model specifically asks tenderers to explain their advertising methods, database access and database volume.
The contractor must verify that proposed candidates match the requested qualifications, experience, education, technical skills and language requirements. The technical offer should explain candidate screening methods, including possible language and computer skills testing.
A designated Service Coordinator is required to manage communications, requests, candidate submissions, orders, reporting and operational continuity. The contractor must also maintain replacement capacity and arrangements for sickness, unavailability, poor performance and other unexpected events.
Minimum requirements for interim workers
The general minimum requirements for interim workers include English at CEFR level B2, with C1 potentially required for particular posts, the ability to work in a multilingual and multicultural environment, advanced proficiency in standard office software and education appropriate to the assigned function group.
Knowledge of Slovak at CEFR level B2 may be required for assignments at the European Commission Representation. Each individual request may impose higher or more specific requirements.
| Function group | Indicative duties | Minimum education or experience | Reference net monthly salary |
|---|---|---|---|
| Function Group I | Basic office, administrative, technical and logistical support, including reception, archiving, data entry and switchboard duties | Secondary education and normally at least one year of relevant professional experience, or equivalent training or experience where justified | €1,887.12 |
| Function Group II | Secretarial, office management, organisational and administrative support, including finance, HR, communications and IT support | Post-secondary education, or secondary education giving access to post-secondary education plus normally at least three years of relevant experience, or equivalent training or experience where justified | €1,959.83 |
| Function Group III | Executive, organisational, administrative, drafting, research, policy, analysis, communications, finance, project, HR and IT support | Post-secondary education, or secondary education giving access to post-secondary education, or equivalent training or experience where justified | €2,507.55 |
| Function Group IV | Administrative, organisational, technical, policy, analytical, advisory, linguistic, coordination, stakeholder, media and complex drafting duties | Completed university studies of at least three years attested by a diploma | €3,194.98 |
The reference salaries are net monthly amounts indicated in the procurement documents. They do not include VAT, employer social security contributions or other mandatory employer costs. The contractor must determine and pay the applicable gross remuneration so that the worker receives at least the required net amount, while complying with Slovak law and equal treatment requirements.
The salary figures are based on the stated Slovakia correction coefficient of 85.1 percent for 2026. The applicable remuneration may be updated during the contract in accordance with the contract provisions. Changes normally apply to new orders and extensions and are not retroactive.
Estimated financial model
| Function group | Indicative monthly full time equivalent volume | Reference net monthly salary |
|---|---|---|
| Function Group I | 2 | €1,887.12 |
| Function Group II | 2 | €1,959.83 |
| Function Group III | 12 | €2,507.55 |
| Function Group IV | 8 | €3,194.98 |
The financial model uses a contractor multiplicator applied to the reference salary and estimated staffing volumes. Tenderers must complete the designated cells in the official financial tender form and submit only the prescribed form. The multiplicator is binding for the duration of the contract, subject to the specific revision mechanisms in the framework contract.
The estimated volumes are solely for financial evaluation and do not constitute a purchase commitment. The actual number, duration and composition of assignments may be lower, higher by category or different from the indicative scenario, provided the framework contract ceiling is respected.
Mission expenses are subject to a stated maximum of €20,000 over the full framework contract period, including renewals. Such expenses require prior authorisation and may include travel, accommodation, subsistence and shipment costs in accordance with the applicable rules.
Duration and renewal
The framework contract is planned for an initial period of 24 months and may be renewed once for a further period, resulting in a maximum duration of 48 months. The contract documents should be treated as controlling if the portal summary and individual documents appear inconsistent.
Individual interim assignments may not exceed the maximum duration permitted under applicable Slovak temporary agency legislation. The contractor must monitor statutory limits, notify the contracting authority at least three months before a worker reaches the applicable maximum assignment period and prevent arrangements that could create an employment relationship between the interim worker and the contracting authority.
Ordering and service levels
A request for services will normally specify the function group, job description, qualifications, professional experience, technical and language skills, number of workers required, expected assignment period and response deadlines.
The contractor must normally provide at least three suitable and available CVs within five working days of receiving a request. If the contracting authority finds the proposed candidates unsuitable, additional CVs must be supplied within three working days.
Once a candidate is selected, the contractor must make the person available within a maximum of three working days. No work may begin before the specific order has been signed by both parties.
For extended sickness or other extended unavailability, the contractor must propose a replacement solution on the sixth working day of absence. Where replacement is requested because of unsatisfactory performance or unsuitability, new CVs must be provided within ten working days. Replacement costs are borne by the contractor and cannot generate additional remuneration beyond the agreed contract pricing.
The contracting authority may request an electronic system for candidate databases, CV transmission and ordering during contract performance. This system is not stated to be an evaluated tender criterion, but the contractor may be required to implement it at its own expense.
Employer responsibilities and labour law
The contractor remains the employer of all interim workers throughout their assignments. It is responsible for employment contracts, salaries, tax withholding, health insurance, social security, pension contributions, statutory benefits, holiday and sickness administration, labour law compliance and any dismissal or employment-related costs.
The contractor must comply with EU and Slovak labour, social security, tax and temporary agency work legislation, including rules concerning illegal work and illegal employment and statutory limits on temporary assignments. It must notify the contracting authority of legal changes affecting the contract and provide evidence of salary payments and social security compliance when requested.
The contractor must ensure equal treatment of interim workers in relation to comparable staff, including applicable working conditions and salary conditions. Interim workers do not become employees of ELA or the European Commission Representation, and the contractor must indemnify the contracting authority against liabilities arising from an employment relationship being created by operation of law.
The contractor must ensure that workers are physically fit, trustworthy and suitable for their assignments. Workers assigned to ELA must have a valid official identity document extending at least six months beyond the start date and must provide recent proof of a clean criminal record. Confidentiality and conflict of interest declarations are also required for each worker proposed under a specific contract.
Working arrangements
Assignments are generally performed Monday to Friday under a maximum working week of 40 hours and normally no more than eight hours per day. Overtime is not allowed and will not be compensated by ELA. Breaks and other working conditions must comply with Slovak law.
Interim workers follow the contracting authority holiday calendar. The institutional holiday calendar may differ from Slovak national holidays. The contractor remains responsible for statutory holiday premiums, compensatory leave and other employment costs required by Slovak law.
Evaluation and award criteria
| Criterion | Weight or maximum points | What the tender should demonstrate |
|---|---|---|
| Quality | 60 percent, 60 points | The quality, clarity and relevance of the proposed service model |
| Organisation of services | 45 points | Sourcing channels, database access, candidate verification, timely CV delivery and replacement methodology |
| Contract management | 10 points | Composition, suitability, roles and responsibilities of the contractor management team |
| Quality control and risk management | 20 points | Risk identification, issue resolution, continuity arrangements, performance management and exclusion of poor performers |
| Price | 40 percent, 40 points | The evaluated four year calculated amount from the official financial model |
| Total | 100 percent, 100 points | Combined price quality evaluation |
The technical tender model limits the main responses to four pages for organisation of services and two pages for contract management and two pages for quality control and risk management. Information must be placed in the response area for the relevant question because information elsewhere may not be assessed unless the procurement documents permit it.
Key tender documents
The tender package includes the tender specifications, technical tender model, financial tender form, invitation to tender, declaration on honour, draft framework contract and the holiday calendars for ELA and the European Commission Representation.
The financial tender form is mandatory for the price offer. Tenderers must complete the specified cells, provide only one amount in each cell, use numbers with no more than one decimal place where required, avoid adding comments and sign and date the form. Failure to follow the form requirements may lead to rejection.
The draft framework contract should be reviewed closely for payment conditions, performance obligations, confidentiality, data protection, audits, liability, indemnities, replacement, termination, ordering and price revision provisions.
Submission and timetable
| Milestone | Date and time |
|---|---|
| Publication date | 5 November 2026 |
| Deadline for submitting questions | 9 December 2026 at 23:59, Europe/Bratislava |
| Deadline for receipt of tenders | 17 December 2026 at 16:00, Europe/Bratislava |
| Public opening | 18 December 2026 at 10:00, Europe/Bratislava |
| Submission method | Electronic submission only through the Funding and Tenders Portal |
The tenderer must create or use an EU Login account, register the organisation in the Participant Register and obtain or confirm a valid Participant Identification Code before submission. Electronic submission is made through the portal address specified in the procurement record.
The portal information identifies 17 December 2026 at 16:00 Europe/Bratislava as the operative tender deadline. Any separate metadata date should be treated as subordinate to the official submission terms displayed in the procurement record and tender documents.
The tenderer should submit well before the deadline because uploaded documents are encrypted, technical validation may take time and an incomplete or technically invalid submission may not be accepted. The tenderer should retain the electronic submission report and verify that the status confirms successful submission.
Commercial assessment for potential applicants
The opportunity is potentially attractive to staffing providers with a strong Bratislava or Slovak employment infrastructure, access to multilingual administrative professionals and the ability to absorb employer liabilities within a fixed multiplicator. The expected demand profile is concentrated in administrative, executive assistant, communications, policy support, HR, finance, IT and officer-level roles.
The main commercial risk is volume uncertainty. The €8 million figure is a maximum estimated value rather than guaranteed turnover, and the indicative monthly staffing scenario is expressly provided only for evaluation. A bidder must therefore model profitability under lower utilisation and account for periods in which no orders are issued.
The fixed or binding pricing structure creates additional exposure to changes in Slovak labour costs, social contributions, statutory benefits, salary adjustments, absence management, replacement costs and compliance requirements. The financial offer should be stress tested against salary revisions and employer cost changes permitted under the contract.
The quality weighting means that the lowest price alone is unlikely to secure the contract. A credible candidate sourcing system, fast response times, documented screening, service continuity, labour law expertise, data protection controls and a robust replacement process are central to competitiveness.
Recommended bid preparation checklist
- Confirm eligibility, legal capacity and authority to provide temporary agency work in Slovakia.
- Register or validate the organisation in the EU Participant Register and confirm the Participant Identification Code.
- Decide whether to bid alone, form a joint tender or use subcontractors and capacity providers.
- Prepare the declaration on honour for the tenderer, group members, relevant subcontractors and capacity providers.
- Collect evidence for exclusion and selection criteria, including criminal record, tax, social security and professional registration documents where applicable.
- Design a candidate sourcing plan covering international platforms, local Slovak channels, professional networks and internal databases.
- Document the size, relevance and accessibility of candidate databases without making unsupported claims.
- Define a repeatable process for checking education, experience, language, IT skills, identity, criminal record, availability and conflicts of interest.
- Demonstrate the ability to deliver at least three suitable CVs within five working days and additional candidates within three working days when required.
- Nominate a Service Coordinator and describe escalation, reporting, invoicing and client communication responsibilities.
- Prepare a continuity and replacement plan for sickness, resignation, poor performance, conflicts of interest and statutory assignment limits.
- Obtain specialist Slovak labour, tax and social security advice and explain how legal changes will be monitored.
- Complete the official technical tender model within the page limits and answer every subcriterion in its designated response area.
- Complete and sign the official financial tender form without changing its structure or adding comments.
- Review the draft framework contract and price the liability, data protection, audit, indemnity, replacement and compliance obligations.
- Submit electronically through the portal before 17 December 2026 at 16:00 Europe/Bratislava and retain the submission confirmation.
Overall assessment
This is a substantial institutional staffing framework for a specialist temporary employment provider rather than a conventional EU funding project. The successful contractor will need to combine recruitment scale with rigorous Slovak employment compliance, fast candidate delivery, multilingual candidate quality and disciplined contract management.
The strongest applicants are likely to be providers that can show proven temporary staffing delivery to public or international organisations, reliable access to administrative and communication professionals in Slovakia, strong internal compliance controls and a pricing model that remains sustainable despite uncertain call-off volumes.
The most significant conditions to address are the absence of guaranteed orders, the single-contractor framework structure, the 60 percent quality weighting, the requirement to employ and administer workers under Slovak law, the nationality restriction for European Commission Representation assignments, the statutory limits on temporary assignments and the requirement to use the prescribed electronic tender and financial forms.
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