Provision of Corporate Telephony Services

The procurement opportunity identified as F4E-AFC-1773 is a call for tenders issued by Fusion for Energy (F4E) for the provision of corporate telephony services. This includes mobile telephony solutions and a cloud-based corporate telephony system that integrates Microsoft Teams using Direct Routing. The tender is open to telecommunications providers, IT service companies, and cloud solution specialists, allowing participation from SMEs, large enterprises, and public-private partnerships, without explicit size restrictions.

The funding type for this tender is categorized as a procurement contract for services, specifically in line with the Common Procurement Vocabulary (CPV) code 64210000, related to telecommunications services. The structure of the application does not mandate a consortium; therefore, a single applicant can apply.

Geographically, eligible applicants include entities based in EU member states and EEA countries, with no specific references to restrictions beyond this. This tender is primarily focused on the ICT sector, particularly in telecommunications and cloud-based solutions.

The project stage indicated is in the commercialization or operational phase, as the call seeks to implement existing telephony solutions rather than engage in R&D activities. The funding amount remains unspecified, categorized as variable due to the competitive nature of procurement processes.

The tender follows an open call format, with submissions required by July 22, 2025, at 16:00. The application process is non-electronic, and while the expected compensation for services is in monetary form, there is no requirement for co-funding.

The tender process is likely a single-stage procedure typical for EU open procurement calls. Although the success rates are not disclosed, competitive factors are expected, given F4E’s prominence as an EU Joint Undertaking.

In summary, this tender highlights the need for established telephony service providers capable of delivering integrated solutions for Fusion for Energy, which is tasked with managing Europe’s contributions to the ITER fusion energy project.

Procedure Identifier: F4E-AFC-1773

Submission Method: Non Electronic

Status: Open For Submission

Description: The call for tenders concerns the provision of telephony services and associated equipment in the following areas: Mobile telephony services and a cloud-based corporate telephony solution integrated with Microsoft Teams using Direct Routing.

Procedure Type: Open procedure

Contract Type: Services

TED Publication Date: 15 May 2025

Time Limit for Receipt of Tenders: 22 July 2025 16:00

Estimated Total Value: N/A

Main CPV Code: 64210000 - Telephone and data transmission services

Award Method: N/A

Address of the Buyer Profile: N/A

Information about a Public Contract, a Framework Agreement or a Dynamic Purchasing System (DPS): N/A

Questions and Answers (Q&A): Available for download in PDF (EN). No translations available.

Summary:

This is an open call for tenders, identified as F4E-AFC-1773, for the provision of corporate telephony services. The submission method is non-electronic, and the call is currently open. The tender focuses on two main areas: mobile telephony services and a cloud-based corporate telephony solution that integrates with Microsoft Teams using Direct Routing. This is a service contract. The call was published in the TED (Tenders Electronic Daily) on May 15, 2025, and the deadline for submitting tenders is July 22, 2025, at 16:00. The estimated total value of the contract is not available. The main CPV (Common Procurement Vocabulary) code associated with this tender is 64210000, which corresponds to telephone and data transmission services. The award method is not specified. There is no buyer profile URL provided, and no information is available regarding whether this is a public contract, a framework agreement, or a dynamic purchasing system. A question and answer document is available for download in English.

Eligible Applicant Types: The information provided does not explicitly state the eligible applicant types. However, given that it is a call for tenders for "Provision of Corporate Telephony Services," the eligible applicants would likely be companies, including SMEs and large enterprises, that specialize in providing telephony services and associated equipment.

Funding Type: The funding type is procurement, specifically a service contract. This is indicated by the "Contract type: Services" information.

Consortium Requirement: The information does not explicitly state whether a consortium is required or if a single applicant is sufficient. However, open procedures are generally open to both single applicants and consortia.

Beneficiary Scope (Geographic Eligibility): The information does not explicitly state the geographic eligibility for applicants. Given that it is an EU funding and tenders portal, it is highly likely that the geographic eligibility includes at least EU member states. It may also include EEA countries or other countries depending on the specific requirements outlined in the full tender documentation, which is not provided.

Target Sector: The target sector is ICT (Information and Communication Technology), specifically focusing on telephony services. This includes mobile telephony services and cloud-based corporate telephony solutions integrated with Microsoft Teams using Direct Routing.

Mentioned Countries: No specific countries are mentioned. The opportunity originates from the EU Funding & Tenders Portal, suggesting a European focus.

Project Stage: The project stage is likely commercialization or service provision, as the call is for the provision of existing telephony services and solutions.

Funding Amount: The estimated total value is listed as N/A, so the specific funding range is not identifiable from the provided information.

Application Type: The application type is an open call for tenders. The submission method is "Non Electronic".

Nature of Support: The beneficiaries will receive money in exchange for providing telephony services.

Application Stages: The number of application stages cannot be determined from the provided information. Typically, open procedures involve at least one stage of submission and evaluation.

Success Rates: The success rates cannot be determined from the provided information.

Co-funding Requirement: The information does not explicitly state whether co-funding is required.

Summary:

This is a call for tenders (F4E-AFC-1773) published on the EU Funding & Tenders Portal for the "Provision of Corporate Telephony Services." The contracting authority is seeking companies to provide telephony services and associated equipment, including mobile telephony services and a cloud-based corporate telephony solution integrated with Microsoft Teams using Direct Routing. This is an open procedure, meaning any interested and qualified company can submit a tender. The contract type is for services. The deadline for submitting tenders is 22 July 2025 at 16:00. The submission method is non-electronic. The estimated total value of the contract is not available. The CPV code is 64210000, which relates to telephone and data transmission services. Interested companies should download the PDF document for more detailed information and instructions on how to prepare and submit a tender. The absence of a specified funding amount and detailed eligibility criteria necessitates a thorough review of the complete tender documentation.